• H
  • |
  • Reach SpringHill Suites Corporate Office – Review – Complaints

Reach SpringHill Suites Corporate Office – Review – Complaints 

🗨  Comments 

Springhill Suites Hotels

Springhill Suites Corporate Office is located in Maryland, USA. More information to reach out to the Springhill Suites is listed below, including the Springhill Suites corporate office address, phone numbers, and websites. Also, customer reviews and Spring Hill Suites complaints.

How To Contact SpringHill Suites by Marriott Corporate Office Headquarters HQ

Marriott International, Inc.
Springhill Suites Address – 7750 Wisconsin Ave, Bethesda, MD 20814 USA

Springhill Suites Phone Number: 1-301-380-3000
Hotel Reservations: 1-888-236-2427
Customer Service Number: 1-800-721-7033
Website: SpringHillSuites.com

SpringHill Suites: Company Bio

SpringHill Suites is a brand under the Marriott International umbrella, specifically designed to cater to the needs of modern travelers who seek stylish, spacious, and cost-effective accommodations. Launched in 1998, the brand has been successful in offering suites that are up to 25% larger than comparably priced hotel rooms. These suites are equipped with separate areas for working, sleeping, and relaxing, ensuring a comfortable stay for both business and leisure travelers. With a commitment to providing fresh and modern amenities, such as complimentary breakfast and Wi-Fi, SpringHill Suites has positioned itself as a favored choice among many travelers.

SpringHill Corporate Office
Springhill Suites Address and Springhill Suites Corporate Phone Number

Competing with SpringHill Suites

In the competitive world of hospitality, SpringHill Suites faces stiff competition from several other brands that aim to provide similar upscale, spacious suite accommodations. Some of these competing brands include Hyatt Place, Hampton Inn & Suites by Hilton, and Holiday Inn Express & Suites by IHG. Each of these brands brings its unique flavor of services and amenities, trying to capture the attention of the modern traveler. While SpringHill Suites prides itself on its spacious and stylish offerings, these competing brands also have their strengths, leading to a dynamic and evolving landscape in the upscale suites segment of the hotel industry.

Why Trust CorporateOfficeHeadquarters.com?

“At CorporateOfficeHeadquarters.com, trust and accuracy go hand in hand. Our curated database offers vetted corporate details, from phone numbers to addresses. Users can confidently share reviews and file complaints, all within a community dedicated to corporate transparency and accountability.”

Disclaimer

CorporateOfficeHeadquarters.com is not associated with Spring Hill Suites. This Website is for informational review and Complaint purposes only.

Springhill Hill Suites Lobby

SpringHill Suites Corporate Headquarters Reviews and SpringHill Suites Complaints and Praise

See the comment and review section below to read or write complaints, reviews or to praise your experience with SpringHill Suites customer service and corporate office.

2.2
Rated 2.2 out of 5
2.2 out of 5 stars (based on 3,751 reviews)

Springhill - Hair in bathroom and undercovers on bed hair also.

Rated 2.0 out of 5
November 28, 2023

Stayed at the Springhill in Spokane Wa. Upon entering the room and using the bathroom black hair was found on the sink and in the shower. Being slightly grossed out I collected them and flushed them down the toilet. Taking pictures I decided to go down and make them aware of it. Then I went back to the room and was going to watch T.V. in bed, folding down the top sheets and yup found black hair, really grossed out returned to the front desk and told them this which her reply was they had no other rooms available. Lucky for me the other bed appeared clean. So I took pictures of all of my findings and decided to call the general manager who was out for the night, so left her a message asking her to call me. So far no call whatsoever from anyone. So my stays at Marriot hotels are done with. So how do they know it’s not my Hair I’m a redhead!!!!! Photos are available for whoever wants them.

Randall L Nemeth

Springhill Suites Wonderful Vacation Durango CO

Rated 5.0 out of 5
May 27, 2023

I stayed at the Durango Springhill Suites just last week, and to thank the Marriot for such a wonderful vacation. Making our reservations was a concern, as I am Handicapped and all the Handicapped rooms were already booked. The front desk person Missy Revese was so helpful and went up and beyond to make my stay not only safe, but enjoyable. I can not leave out the Breakfast Assistant who not only took care of the breakfast display, she also helped me in carry my plate to my table. This hotel had to be the cleanest and well cared for hotel we have stayed at in a very long time. I commend the hotel manager and their entire staff for their hospitality

If anyone is planning a trip to Durango be sure to stay at the Springhill Suites, you won’t be disappointed..

Denise Smith

SpringHill Suites Poor Experience

Rated 3.0 out of 5
July 19, 2023

My family and I stayed at the hotel for a family reunion over the July 4th weekend. We checked in on Friday and left for the day on Saturday. However, when we returned, we noticed that the trash had not been taken out, and there were no clean towels available. I had to go to the front desk to request clean towels and washcloths. This kind of service is unacceptable and quite disappointing. Unfortunately, we will not be returning to this hotel due to the poor experience we had.

Felicia M Edwards

Attn. Spring Hill Suites Corp. - I left some items in Springhill Suites

Rated 2.0 out of 5
May 18, 2023

I stayed at Springhill Suites this past weekend and left my jacket and AirPods ( front pocket of jacket, room 432) in the hotel room. I contacted the hotel on Sunday night (915, a screenshot can be sent to confirm activity) as soon as I realized I left those items, spoke to someone at the front desk, informed him of the room number I was in and was informed these items were found and put in the lost and found, but could be sent to me if a shipping label was provided.

I sent over the pre-paid shipping label but unfortunately, I received a call from Sprinhill Suites this afternoon, 5/19 saying they do not have the items in lost and found. If someone took my belongings, I need them to be brought back (no questions asked), or Marriott should purchase replacement items. My father and I have been long-time Marriott Bonvoy customers – what peace of mind are you providing to your customers that they can’t trust their belongings are held in safe-keeping if items are left behind, even if temporarily? I notified them in a timely manner and have filed a formal complaint, see case # 455305691. I expect the timely return of my belongings and/or follow-up from your corporate office or we will have to take our collective business elsewhere and pursue legal remedy.

I look forward to hearing from someone in your corporate office.

Please do not hesitate to reach out if you have any questions and thank you a TON for helping me get these items!

Jamie Hamilton

Spring Hill Suites Complaint Dept. - SpringHill Suites in Bridgeport, West Virginia

Rated 2.0 out of 5
July 26, 2023

Stayed at the SpringHill Suites in Bridgeport, West Virginia. I booked my reservations online and paid before arrival, paying for a king suite for the night. Upon arrival, I was given a queen suite with no explanation. When I inquired about the mix-up, I was told that they were overbooked and I would need to speak to the manager the next morning. They refused to help me adjust my bill. She said I would have to take it up with the third party I had used to book my ticket; however, it was neither the third party nor my mistake. She admitted the hotel aloud a “stay overs”, which caused the overbooking. Then she tried to tell me the rooms were the same price anyway. However, the woman the night before said the price difference was $10. The hotel manager refused to give me a refund of the $10. Granted, it was only $10, but it was the hotel’s mistake. The manager was smug, and she just outright said “I will not refund your money” since I used a third-party booking service. I also told her about what looked potentially like blood on the curtain of the window. I had touched that curtain. all she had to say was “I apologize”.

S. Robinson
Corporate Office Headquarters