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  • Reach Out To Residence Inn Corporate Office – Reviews & Complaints

Reach Out To Residence Inn Corporate Office – Reviews & Complaints 

The Residence Inn Corporate Office is located in Maryland, USA. Below you’ll find further details to contact Residence Inn, including their corporate office address, phone numbers, and websites. Additionally, there are customer reviews and Residence Inn complaints.

How To Contact Residence Inn Corporate Office Headquarters HQ

Marriott International, Inc. (Residence Inn by Marriott)
7750 Wisconsin Avenue
Bethesda, MD 20814 USA
Residence Inn Corporate Number – 1-301-380-3000
Hotel Reservations: 1-888-236-2427
Customer Service Number: 1-800-721-7033
Website: ResidenceInn.com

Residence Inn Corporate Office
residence inn marriott corporate office


Residence Inn: Delving Into Its Origins

Established in 1975, Residence Inn was created as Marriott International’s foray into the extended-stay hotel market. Its founder, Jack DeBoer, recognized an untapped need for accommodations that felt more like home for travelers requiring longer stays. From the outset, Residence Inn was designed with spacious suites, fully equipped kitchens, and living areas that provide the comfort and convenience of a home away from home. Over the years, the brand’s approach to offering warm, inviting, and functional spaces has resonated with many, leading to its substantial growth. Today, Residence Inn stands as one of Marriott’s renowned brands, boasting hundreds of locations across the globe and maintaining a steadfast commitment to serving its guests with top-tier extended stay experiences.

Residence Inn Hotel by Marriott

Navigating Residence Inn’s Competitive Landscape

In the extended-stay segment of the hotel industry, Residence Inn faces competition from several established brands. Extended Stay America, Homewood Suites by Hilton, and Staybridge Suites by IHG are among its primary competitors, each offering their take on extended stay accommodations. Additionally, brands like Candlewood Suites (also from IHG) and Hyatt House have been steadily growing their footprint in this niche. The demand for home-like amenities, combined with the services of a hotel, ensures that this market segment remains competitive. As the dynamics of travel continue to shift, especially with the rise of remote work and longer-duration stays, Residence Inn, along with its competitors, constantly innovates to meet the evolving needs of modern travelers.

Residence Inn Hotel Room

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Residence Inn Corporate Headquarters Reviews and Residence Inn Complaints and Praise

Scroll down to the comment and review section to read or write corporate office complaints, reviews, or to share your experiences regarding Residence Inn’s customer service and corporate office.

Dear Residence Inn Home Office - Quite Happy with our stay

Rated 5.0 out of 5
October 20, 2023

We were quite happy with our stay. The room was spacious and very accommodating for the handicapped person in our group. Also want to mention Juhan at the front desk who was wonderful – everytime we came or went she held the door for us to get our wheelchair-bound person in and out. She was great and very accommodating. All the staff at the front desk were wonderful – a real credit yo your organization. Thank you!

Kathleen Ehling

Residence Inn Headquarters HQ - Complaint

Rated 3.0 out of 5
May 26, 2023

Residence Inn Jackson tn. May 20, 2023, depart May 22, 2023. Reserv # 94432689. I have had a reservation for 2 bedrooms for almost a month. The day before arrival I called to double-check. I arrived and the older lady at check-in said the room was no longer available. I explained to her that there were 3 adults with limitations that needed a bed. She said we would have to book two rooms as two beds were not available in a room. She was very rude and not at all helpful. I then asked if there was a Hampton Inn in town and Suddenly she had a 2 bedroom available. Is this a bait and switch or what? Of course, she made us wait an hour. The next day I asked for three sets of towels to be delivered to the room. She said there were none. I told her I did not need them now but to put them in the room with two regular coffee pods. I got three large towels and no coffee. It is a shame one person can dictate your feelings about an establishment, which I will not return to for future family events. Everyone else I dealt with went above and beyond. When I concluded my stay the young man at the desk jumped up to help me carry my box. The restaurant people especially DJ were delightful. When I returned home I had a call from them on my answering machine. I could hardly understand the name, it was like Clovis McCole, some sort of supervisor. I tried to call all day on Thursday but there were phone problems as it was constantly busy. The next day I got through and no one had heard of the above person. I asked to speak to the general manager, Mary Patterson who was listed on my evaluation, and they had never heard of that person. That Inn is in serious trouble and needs attention.

Pamela Hammond

Dear Residence Inn HQ - Complaint about no hot water in Midland Texas location

Rated 1.0 out of 5
May 5, 2023

Hello! I am leaving this message to complain on the lack of hot water at the Residence Inn located at 5509 Deauville, Midland Texas 79706. Despite all the negative reviews I booked a room to find out the hot water issue was in fact true. Someone who has spent well over $200 to stay here should not have to worry about enjoying a hot shower.

Karen Velasquez

Residence Inn HQ - Rooms were unsanitary and complaint to corporate

Rated 1.0 out of 5
April 25, 2023

I am with the law firm and received a complaint from Mrs. Tiffany Cumbee. Mrs. Cumbee stated she had reserved a reservation through Experian for the date April 12, 2023, to arrive at Residence Inn by Marriot. 90 Riply Point Dr. Charleston S.C 29407. Rm. 121. The conditions in the room were unsanitary and as I inspected the photos inside the room Mrs Cumbee presented them to me. She stated she spoke with the Manager upon checkout. Asked by manager to email pictures to the manager’s phone and she would refund funds for unsatisfactory health risk conditions. Mrs. Cumbee has been contacted several times with no agreement from Management. Also stated she filed a complaint with Corporate with no reply on the corporate end. I will be looking forward to hearing from you by Monday to help keep this situation from legal matters. Thank you. Sincerely Shane Law Firm.

Peggy Deschene
Corporate Office Headquarters