Homewood Suites corporate office headquarters information is handled through Hilton Worldwide Holdings Inc. at 7930 Jones Branch Drive, McLean, VA 22102. The verified Homewood Suites and Hilton corporate phone number is 1-703-883-1000. For reservations and ordinary guest support, Hilton currently lists 1-800-774-1500, while Hilton Honors and Help Center support can be reached at 1-800-446-6677, also known as 1-800-4HONORS. Guests with billing, room-condition, housekeeping, maintenance, security, cancellation, Hilton Honors, refund, or extended-stay complaints should normally contact the Homewood Suites property involved before escalating an unresolved concern through Hilton Stay Feedback or corporate headquarters.
Homewood Suites Corporate Office and Headquarters Contact Information
- Brand: Homewood Suites by Hilton
- Parent Company: Hilton Worldwide Holdings Inc.
- Corporate Headquarters Address: 7930 Jones Branch Drive, McLean, VA 22102, USA
- Homewood Suites Corporate Phone Number: 1-703-883-1000
- Hilton Reservations and Customer Care: 1-800-774-1500
- Hilton Honors and Help Center Support: 1-800-446-6677 / 1-800-4HONORS
- Hilton Help Center: Reservations, stays, accounts and guest support
- Stay Feedback: Submit feedback about a completed stay
- Global Support Numbers: Hilton phone numbers by country
- President and Chief Executive Officer: Christopher J. Nassetta
- Stock Symbol: HLT on the New York Stock Exchange
- Official Homewood Suites Website: Homewood Suites by Hilton
- Find a Homewood Suites Hotel: Homewood Suites locations
- Hilton Honors: Hilton Honors program
- Careers: Hilton careers
- Hilton Corporate Contact Information: Hilton corporate offices and contacts
- Privacy Requests: Hilton Global Privacy Statement
The number 1-703-883-1000 is Hilton’s corporate-office phone number. It should not be described as a fax number, the direct number for a local Homewood Suites hotel, a universal Human Resources line, or the fastest route for a reservation, refund, billing dispute, lost item, or recent-stay complaint.
Homewood Suites does not prominently publish a separate brand headquarters or one universal public Human Resources phone number. Applicants should use Hilton Careers, while current hotel Team Members should use their employer’s authorized management, payroll, benefits, Human Resources, or employee-relations channels.
Where Is Homewood Suites Headquarters?
Homewood Suites headquarters questions generally point to Hilton’s global headquarters at 7930 Jones Branch Drive in McLean, Virginia 22102. Homewood Suites by Hilton is a Hilton hotel brand rather than a separate publicly traded corporation with an independent headquarters building.
This is the address readers generally need when searching for Homewood Suites corporate office, Homewood Suites headquarters, Homewood Suites corporate number, Homewood corporate office, Homewood Suites main office, or Hilton headquarters.
The McLean headquarters is not a hotel, reservation desk, lost-and-found office, refund counter, guest laundry facility, or walk-in complaint center. Do not bring luggage, room keys, food, damaged property, employment documents, or personal records to headquarters unless Hilton provides specific instructions.
Homewood Suites Ownership and Hotel Operations
Homewood Suites by Hilton is part of Hilton Worldwide Holdings Inc., a publicly traded hospitality company. Christopher J. Nassetta serves as Hilton’s president and chief executive officer.
Individual Homewood Suites hotels may be owned, franchised, or managed by different companies. The hotel’s legal owner or management company may control local staffing, housekeeping, maintenance, security, billing, parking, pet fees, employment, and some refund decisions.
The operating company may be identified on a hotel folio, credit-card charge, employment document, business-license record, or notice posted at the property. Hilton guest support can help with brand-level escalation, but a local owner or operator may need to approve a property-specific remedy.
Corporate Office vs. Guest Support and the Local Hotel
Hilton corporate headquarters handles brand leadership, finance, legal matters, technology, corporate communications, development, franchise systems, global strategy, investor relations, and higher-level organizational concerns.
Hilton Reservations and Customer Care handles reservations, changes, cancellations, account questions, direct-booking support, and general guest assistance.
The local Homewood Suites hotel should normally be contacted first for room condition, housekeeping, maintenance, breakfast, evening-social service, billing, parking, security, lost property, pet fees, appliance problems, local employee conduct, and immediate safety concerns.
Hilton Stay Feedback is generally the appropriate escalation route after a stay when the hotel manager did not resolve the complaint.
Choose the Correct Homewood Suites Support Route
- New reservation: Book through Hilton.com, the Hilton Honors app, the hotel directly, or call 1-800-774-1500.
- Reservation change or cancellation: Review the rate’s cancellation terms and modify the stay online, through the app, through the hotel, or through Hilton support.
- Third-party booking: Contact the travel agency or booking platform when it controls the payment, cancellation, or refund.
- Current room problem: Notify the front desk immediately and ask for a manager, room change, maintenance visit, or documented follow-up.
- Billing or folio concern: Contact the property first, then use Hilton’s Billing Issue form if necessary.
- Completed-stay complaint: Submit Hilton’s Stay Feedback form.
- Hilton Honors account: Call 1-800-446-6677 or use the Hilton Honors account form.
- Missing Hilton Honors stay or Points: Sign in and submit a missing-stay request with the folio.
- Lost item: Contact the hotel directly as soon as possible.
- Accessibility request: Contact the hotel before arrival and use Hilton support when additional help is needed.
- Group or meeting complaint: Contact the hotel’s sales or events representative identified in the agreement.
- Employment: Use Hilton Careers or the legal employer’s internal Team Member resources.
- Unresolved corporate concern: Document the hotel and guest-support responses before contacting the McLean headquarters.
What to Have Before Contacting Hilton or Corporate
- The hotel name, city, state, and street address
- The arrival and departure dates
- The reservation channel used
- The confirmation number, shared only through a private official channel
- The guest name shown on the reservation
- The Hilton Honors number when relevant
- The room type and general issue
- The folio, receipt, payment record, or disputed charge
- Photographs of room, maintenance, cleanliness, or property concerns
- The names or roles of hotel managers previously contacted
- The Hilton support case or feedback reference
- A concise timeline and the specific resolution requested
Do not post confirmation numbers, room numbers, Hilton Honors numbers, payment-card details, identification documents, home addresses, phone numbers, email addresses, medical information, employee personal information, or unredacted folios in public comments.
How to Escalate a Homewood Suites Complaint
Report an active problem to the front desk while the hotel still has an opportunity to correct it. Ask for the manager on duty when the concern involves safety, security, cleanliness, a nonworking appliance, plumbing, bedding, room damage, or an unresolved billing issue.
Photograph the condition when appropriate and record when it was reported, the response provided, and whether a room change, repair, refund, credit, late checkout, or other remedy was offered.
After the stay, contact the hotel’s general manager. If the hotel does not respond or the proposed resolution is inadequate, submit Hilton’s official Stay Feedback form and retain the case reference.
For a substantial unresolved company-level concern, written correspondence may be sent to:
Hilton Worldwide Holdings Inc.
7930 Jones Branch Drive
McLean, VA 22102
Send copies rather than original folios, payment records, identification, photographs, medical documents, or irreplaceable materials.
Reservations, Cancellations, and Third-Party Bookings
Cancellation rules vary by hotel, stay dates, rate type, promotion, and booking channel. Review the cancellation deadline and deposit terms shown in the confirmation before changing the reservation.
Reservations booked directly through Hilton can generally be managed through Hilton.com, the Hilton Honors app, the hotel, or Hilton Reservations and Customer Care.
When a stay was booked through a third-party travel agency or online platform, that company may control changes, cancellations, prepaid charges, and refunds. The hotel may be unable to modify a third-party reservation directly.
Keep the cancellation confirmation and check that any expected refund appears. A cancellation number can be important when disputing a no-show or late-cancellation charge.
Billing, Folios, Deposits, and Refund Complaints
Billing concerns may involve an incorrect room rate, duplicate charge, incidental hold, parking fee, pet fee, cancellation charge, tax, damage charge, third-party prepayment, or delayed release of a card authorization.
Hilton advises guests to contact the hotel directly about billing errors. The hotel can review its property-management system, folio, payment method, and local adjustments.
Hilton Honors members can retrieve many stay receipts for up to 12 months through their account or mobile app. Guests who cannot locate a folio should contact the property.
If the hotel does not resolve the discrepancy, submit Hilton’s Billing Issue form with the folio and supporting documents. Do not assume that a bank dispute automatically corrects the hotel’s guest record or third-party reservation.
Room Condition, Housekeeping, and Maintenance Complaints
Room-condition complaints may involve worn furniture, stained bedding, wet carpet, damaged flooring, odors, plumbing, a broken sofa bed, missing linens, nonworking appliances, air-conditioning, pest concerns, or delayed maintenance.
Homewood Suites rooms commonly include kitchen facilities, which may add refrigerators, dishwashers, disposals, cooktops, microwaves, and related items that can require maintenance during an extended stay.
Report the concern promptly and request an inspection, repair, replacement item, or room change. Keep photographs and written messages when the condition is significant or the problem recurs.
Housekeeping schedules may differ from daily full-service cleaning, particularly during longer stays. Confirm the hotel’s current housekeeping frequency and request procedure at check-in.
Extended-Stay Amenities, Pets, and Hotel Policies
Homewood Suites is designed for extended stays and generally offers suites with kitchens, complimentary breakfast, and selected shared amenities. Many locations also advertise a Wednesday evening social.
Exact breakfast hours, evening-social offerings, pool availability, parking, fitness facilities, laundry, grills, housekeeping schedules, pet fees, and local policies vary by property.
Review the specific hotel’s page and confirmation rather than assuming that every location offers identical services. Ask the hotel to confirm any amenity that is essential to an extended stay, family trip, pet stay, or business assignment.
Keep written confirmation of negotiated long-stay rates, pet terms, parking arrangements, room blocks, and promised amenities.
Safety, Security, Odor, and Pest Concerns
Report an immediate security or safety concern to hotel management. Contact emergency services when there is a weapon, threat, fire, medical emergency, suspected crime, or another urgent danger.
Ask how hotel security personnel or contractors are identified. Preserve factual observations without confronting a person who may present a safety risk.
For a strong chemical odor, suspected pesticide exposure, smoke, mold-like appearance, or pest concern, request a room change or inspection and document the location and response.
Seek medical assistance for significant symptoms rather than waiting for corporate support. A public review should not diagnose poisoning, mold illness, or another medical condition without qualified evidence.
Hilton Honors Points and Account Complaints
Hilton Honors members can call 1-800-446-6677 or use the Help Center for account access, missing stays, Points, status, Digital Key, account-security, and benefit questions.
Keep the folio and confirmation until the stay and Points post correctly. Hilton says many stays post shortly after checkout, although some transactions may take longer.
A stay booked through an ineligible third-party channel may not earn Hilton Honors Points or certain member benefits. Review the current Hilton Honors terms before escalating a missing-benefit complaint.
Lost Items, Accessibility, Groups, and Events
Contact the hotel directly when an item may have been left in a room, meeting space, lobby, parking area, or other property-controlled location. Provide a detailed description without publishing serial numbers or identification details publicly.
Guests needing accessible rooms or features should review the hotel’s accessibility information and contact the property before arrival. Report a digital-accessibility issue through Hilton’s official accessibility page.
Group and event complaints may involve room-block rates, cutoff dates, deposits, meeting space, catering, billing, attendee reservations, or cancellation provisions. Retain the signed agreement and contact the hotel sales representative responsible for the event.
Homewood Suites Employment and Privacy Questions
Applicants should use Hilton Careers and verify whether a position is offered by Hilton, a management company, or a franchise owner.
Current and former Team Members should use the legal employer’s authorized payroll, benefits, leave, Human Resources, management, or employee-relations channels.
Hilton privacy requests may be made through its Data Subject Rights process. Do not publish Social Security numbers, employee identification numbers, payroll records, background checks, medical records, schedules, or disciplinary documents in public comments.
Fake Hilton Support and Booking Warning
Use Hilton.com, the Hilton Honors app, the official hotel page, or phone numbers published by Hilton before sharing reservation, account, identity, or payment information.
Be cautious with sponsored search-result numbers, fake booking sites, refund messages, Hilton Honors account alerts, job offers, prize notices, and callers requesting remote access to a device.
Do not provide passwords, one-time verification codes, full payment-card numbers, bank-login credentials, gift-card payments, cryptocurrency, or wire transfers in response to an unsolicited message.
Homewood Suites Reviews and Complaints
Homewood Suites reviews vary by hotel owner, management company, city, building condition, room type, length of stay, staffing, and complaint route. Positive feedback may mention spacious suites, kitchens, breakfast, helpful hotel staff, convenient locations, or a manager who corrected a problem.
Visible commenters on this page have reported concerns involving room maintenance, worn furniture, bedding, wet or damaged carpet, plumbing, a broken sofa bed, chemical-type odors, security procedures, alleged duplicate billing, and difficulty obtaining a hotel-level resolution.
These are individual commenter accounts and do not establish what occurred in every case or across all Homewood Suites hotels.
When leaving a review below, include the hotel city and state, approximate stay dates, general issue, support route used, response time, and whether the complaint was resolved.
Homewood Suites and Related Corporate Office Pages
Homewood Suites competes with extended-stay and all-suite hotel brands. Related corporate-office pages include the Hilton Corporate Office, Home2 Suites Corporate Office, Hampton Inn Corporate Office, Staybridge Suites Corporate Office, and Residence Inn Corporate Office pages.
Related Resources
- Official Homewood Suites by Hilton Website
- Find a Homewood Suites Hotel
- Hilton Help Center
- Book a Hilton Reservation
- Cancel or Review a Reservation
- Submit Hilton Stay Feedback
- Report a Hilton Billing Issue
- Retrieve a Hilton Stay Receipt
- Hilton Hotel Policies and Lost Items
- Hilton Honors Account Questions
- Hilton Global Phone Numbers
- Hilton Group Rooms and Events
- Hilton Careers
- Hilton Web and Digital Accessibility
- Hilton Global Privacy Statement
- Hilton Corporate Office
- Home2 Suites Corporate Office
- Staybridge Suites Corporate Office
Frequently Asked Questions About Homewood Suites Corporate Office
Where is Homewood Suites corporate headquarters?
Homewood Suites corporate matters are handled through Hilton headquarters at 7930 Jones Branch Drive, McLean, VA 22102.
What is the Homewood Suites corporate phone number?
The verified Hilton corporate-office number used for Homewood Suites headquarters questions is 1-703-883-1000.
Is 1-703-883-1000 the Homewood Suites customer-service number?
No. It is Hilton’s corporate-office number. For reservations and guest support, Hilton currently lists 1-800-774-1500 and provides 24/7 support through its Help Center.
Is 1-703-883-1000 a Hilton fax number?
Current Hilton corporate sources identify it as the headquarters telephone number. It should not be labeled as a fax without a separate current official source.
What happened to the 1-800-225-5466 Homewood Suites number?
That number was listed on the old page, but it is not prominently verified through Hilton’s current official Homewood Suites or Help Center pages. Use Hilton’s current Help Center and official support numbers.
Who owns Homewood Suites?
Homewood Suites by Hilton is a brand within Hilton Worldwide Holdings Inc., a publicly traded company listed on the New York Stock Exchange under HLT.
Who is the CEO of Hilton?
Christopher J. Nassetta is president and chief executive officer of Hilton.
How do I complain about a Homewood Suites hotel?
Contact the hotel’s front desk or general manager first. For an unresolved completed-stay complaint, submit Hilton’s official Stay Feedback form.
How do I dispute a Homewood Suites charge?
Contact the hotel directly and request a corrected folio. If the billing issue remains unresolved, submit Hilton’s Billing Issue form with the supporting documents.
How do I cancel a Homewood Suites reservation?
Review the reservation’s cancellation policy and cancel through Hilton.com, the Hilton Honors app, the hotel, or Hilton support. Contact the third-party booking company when it controls the reservation.
What is the Hilton Honors phone number?
Hilton’s Help Center lists 1-800-446-6677, also known as 1-800-4HONORS.
How do I report an item left at a Homewood Suites?
Contact the hotel directly as soon as possible and provide a detailed description of the item and stay information through a private channel.
What is the Homewood Suites Human Resources number?
Homewood Suites does not prominently publish one universal public Human Resources number. Applicants should use Hilton Careers, and Team Members should use their employer’s authorized internal channels.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, complaint-route, and review information for hotel brands, airlines, retailers, restaurants, financial institutions, automotive companies, and other major organizations.
This page is designed to help readers distinguish Homewood Suites and Hilton corporate headquarters from the local hotel, Reservations and Customer Care, Hilton Honors, Stay Feedback, billing support, lost and found, event sales, Careers, and privacy resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Homewood Suites by Hilton, Hilton Worldwide Holdings Inc., any hotel owner, franchisee, management company, booking platform, employee, contractor, or guest-support representative. This page is provided for informational purposes only and is not legal, medical, employment, financial, travel, security, or consumer-rights advice.
Addresses, phone numbers, executives, hotel operators, reservations, rates, amenities, breakfast hours, evening socials, pet policies, parking fees, housekeeping schedules, cancellation terms, refunds, Hilton Honors benefits, and complaint routes may change. Verify current information through Hilton and the specific hotel responsible for the stay.
CorporateOfficeHeadquarters.com cannot change a reservation, issue a refund, correct a folio, recover lost property, add Hilton Honors Points, arrange a room change, investigate a security incident, or contact Hilton on a reader’s behalf.
Share Your Experience
Have you contacted Homewood Suites corporate office, Hilton Reservations, Hilton Honors, a hotel manager, Stay Feedback, billing support, event sales, Careers, or another department? Share your experience with a reservation, extended stay, cancellation, room condition, housekeeping, maintenance, security concern, billing issue, refund, lost item, Hilton Honors account, or corporate escalation below.
Helpful reviews include the hotel city and state, approximate stay dates, general issue, support route used, response time, and whether the complaint was resolved.
Please do not post confirmation numbers, room numbers, Hilton Honors account details, payment information, identification documents, medical records, home addresses, phone numbers, email addresses, private employee information, or screenshots containing personal data.
