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  • Where is Homewood Suites Corporate Office Headquarters HQ

Where is Homewood Suites Corporate Office Headquarters HQ 

How to Contact Homewood Suites Corporate Office Headquarters

Parent Company

Hilton Worldwide, Inc.

Official Corporate Address:

7930 Jones Branch Drive
McLean, Virginia 22102 USA

Phone Numbers and More Contact Information

Corporate Phone Number: 1-703-883-1000
Fax Number: 1-703-883-1000
Customer Care Phone Number: 1-800-225-5466
Fax Number: n/a
Reservations: 1-800-445-8667
Website: Homewood Suites

Homewood Suites’ main competitors are Comfort Inn, Holiday Inn Express, Hilton, Fairfield Inn, Marriott, Hyatt, Wyndham, Staybridge Suites, Springhill Suites, Doubletree, La Quinta, Best Western, Ramada Inn, Embassy Suites, Red Roof Inn, Super 8, Clarion, Hampton Inn, and The Residence Inn.

Homewood Suites by Hilton in Canton, MA - Terrible living conditions

Rated 1 out of 5
August 23, 2023

Terrible living conditions during my stay at Homewood Suites by Hilton/Canton, MA: The total payment for my entire stay was $2108.42. On July 29, 2023, we checked into Hilton Homewood Suites (confirmation #92206767) and we were very surprised by the condition. To begin with, the state and appearance of the carpet in the hallways before entering the rooms left a bad impression (I have pictures). During that time, We checked into our Room #311, and oh my! The room had BLACK DUCK TAPE holding the carpet down to the floor, the chair at the desk was damaged, and the Ironing Board was broken. It shot water all over our clothes. Also, the carpet in the room had not been cleaned at all. The day after our check-in, we reported this to management, and they changed our room to #411. Again to my surprise, this room only had less DUCK TAPE than ROOM 311 holding the carpet down to the floor. The carpet was also in terrible condition and needed to be cleaned. There was a specific section between the bathroom and sink that had red stains all over it (I Have pictures). In addition, the furniture in the living area was damaged with water stains, the garbage disposal unit broke down leaving water all over the floor, and the toilet itself ran out of control and would not fill up. Lastly, in hopes of using the amenities the hotel states they offer, we went shopping for food to grill on the BBQ grill to learn from the hotel staff that none of the grills were functioning. We could not grill our steaks…WHAT A MESS! We stayed in Canton, MA for a FIGURE SKATING COMPETITION – OUR GRANDAUGHTER needed to be on the ice – we are new to the area – meaning we did


We are asking for FULL COMPENSATION for the time. Unpleasant – discomfort – visit/stay at the HILTON HOMEWOOD SUITE – CANTON, MASS.

Aundrea and Alfredia Ai

Homewood Charged my Credit Card

Rated 3 out of 5
December 14, 2022

We booked through bookings.com, paying the entire bill in advance through that site. Upon check-in, Homewood took our credit card for incidentals, not an issue. When we checked out, Homewood charged our credit card for one night, plus taxes and fees, even though we had a zero balance. My husband has spent weeks trying to sort it out with the specific hotel and they won’t refund our money. We will never stay at a Homewood again. The staff has been rude, unprofessional and has made no attempt to rectify the situation.

Alicia Bettencourt

Attn Homewood Suites

Rated 3 out of 5
May 4, 2023

I stayed at Homewood Suites in Canton Mass April 25, 2023. The A/C in half the room was not working when we arrived. The maintenance team got it working and after an hour it stopped again. temp in the room was 74 degrees. Upon our departure, I mentioned that the A/C was still not working and the person thanked me for letting them know. I called the hotel on 5/3/23 and the person said that a manager would call me right back. That has not occurred.

Scott Buddle
Corporate Office Headquarters