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Aspen Dental, On January the 2nd I went in to have a pair of my lower dentures repaired. They told me they could not repair them but that they could make a new set. I let them do this when they asked me to put in a second set of posts in the back of my mouth I told them that was not possible I had osteoporosis and I had to have a bone graft in the front of my mouth to even take care of the two posts that I have already. They told me they could make a conventional denture that would work. So on January the 9th I left with a set of dentures that felt large but the two girls sat told me it would be OK I just had to use fixodent. Unfortunately there was no amount of denture cream I could use that would keep my dentures in my mouth. Went to my niece’s wedding still couldn’t eat properly and almost had them fall out of my mouth while I was laughing. Wasn’t concerned because I had a appointment for an adjustment on January the 17th. I walked in and they announced there was nothing they could do unless I would allow them to put in two more posts. I then reiterated my concern about my osteoporosis but was left with then there’s nothing we can do. On January the 31st I then returned my teeth so I could get new ones. Fortunately or unfortunately Aspen Dental I broke my arm and for several weeks had a very difficult time getting in and out of my car. when i finally did find a dentist who could create a denture to fit me, not only did I end up in tears because it was going to take weeks to get them done. I then found out that Aspen Dental did not follow through on the reimbursement so the dentures that are being created will cost me 2665. My insurance won’t cover a second set of dentures they think I have them. So here I set 53 days later with only half my teeth. Right now there is no end in sight.

Aspen Dental, I went to Aspen dental in Madison Alabama for an initial visit. Evidently They took a full set of X-rays, in about 25 single X-ray pictures that were then assembled. I was told I had a periodontal infection & needed a deep cleaning and 4 teeth that needed either a cap or root canal. The total treatment would cost me more than $10,000. After the hygienist poked around and caused pain in the gums, my heart pain Increased dramatically, leading me to believe the tooth pain and heart pain Are Connected. I asked for oral antibiotics to treat Both the periodontal infection And the probable heart infection. They categorically Refused, saying that systemic antibiotics won’t treat a periodontal infection, despite evidence to the contrary found in PubMed studies, showing the exact opposite! Aspen Dental Refuses to prescribe oral systemic antibiotics for the oral cavity or heart infection from oral infection. In my opinion, this is dangerous gross malpractice! They care about Money, not people. Trust them at your own peril.

Aspen Dental, Went in for deep cleaning and possibly filling, the deep cleaning was poorly done not much more than a regular cleaning, ask what I owed for that day and paid it cash, now they are trying to charge me $400 plus more for something that they say I had done which was a follow up and I only had one visit, the office person that handles this will not take my calls after 3 attempts and just sends me an email of which I am not informed of, can’t speak with anyone on this matter, poor business management and they are dodging me cause they know they did wrong! Equipment old and poor quality and the dentist didn’t even look in my mouth. I was also told they were having discount on filling but when I got there they said oh that’s not right what you were told and we can’t do anything about it so they acknowledged the false information that gave out. Decatur Al. Aspen Dental operations manager Madyson Ritenour is who will not speak with me.

Aspen Dental, Keeps calling! 6 calls in 10 min. Even when im writing the same, calling me going to Yelp, Google do not call list, hoping that they get fined, and others reading post will not fo to you never been to any location never have called any location and now 110% sure and will tell anyone to stay away. The Aspen Dental, that keeps harrasing me is 4 hours away! Would you go to a dentist 4 hours away?

Aspen Dental, Terrible Business. Had dentures made about 2 years ago, bottom cracked and got them replaced. They cracked again and now they are talking more money and more money. I’m on special income and cannot afford to pass out $150/200.00 every time my dentures crack. What can this Corp do to solve this problem?? Got them back ,2/3/25 they cracked 2/7/25.