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  • Aspen Dental Corporate Office Headquarters, Address & Phone Number

Aspen Dental Corporate Office Headquarters, Address & Phone Number 

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Aspen Dental corporate office information is often searched by patients, family members, job seekers, vendors, and former patients who need the Aspen Dental corporate headquarters, Aspen Dental corporate office, Aspen Dental corporate phone number, billing support, patient advocacy, complaint routes, or escalation information. Aspen Dental-branded dental practices are supported by Aspen Dental Management, Inc. and The Aspen Group, but the dental practices are independently owned and operated by licensed dentists.

Aspen Dental Corporate Office and Headquarters Contact Information

Important: The Aspen Dental corporate office phone number is not the same as a dental emergency line or a direct complaint number for every local office. For treatment questions, appointment changes, dental records, office billing, insurance, dentures, implants, or clinical concerns, contact the local Aspen Dental office where care was provided first.

Aspen Dental corporate office headquarters and patient support information
Aspen Dental corporate office, headquarters address, phone number, reviews, and complaint information

Aspen Dental Headquarters and Corporate Structure Update

Aspen Dental is a dental services brand supported by Aspen Dental Management, Inc. and The Aspen Group. The Aspen Group states that its Practice Support Center is headquartered in Chicago, Illinois, while Aspen Dental Management, Inc. is also tied to the East Syracuse, New York principal office address at 281 Sanders Creek Parkway. Aspen Dental’s own website explains that there is no single provider of dental care called “Aspen Dental.” Aspen Dental-branded practices are independently owned and operated by licensed dentists. The Aspen Group provides business and administrative support services to those practices, but the local licensed providers and practices are responsible for dental care.

Independent Dental Practice Note

This distinction is important for complaints. A billing, insurance, appointment, refund, records, dentures, implant, or treatment concern may involve the local Aspen Dental-branded practice, the licensed dentist, a support center, an insurer, a financing company, or a third-party payment provider. For the fastest resolution, start with the local office where treatment was provided. If the local office does not resolve the matter, escalate through Aspen Dental customer service, patient advocacy, billing support, or the appropriate state dental board or consumer protection route depending on the issue.

Choose the Correct Aspen Dental Support Route

For Dental Emergencies or Urgent Treatment Concerns

Call your local Aspen Dental office immediately. If you have severe pain, swelling, uncontrolled bleeding, signs of infection, difficulty breathing, or another urgent medical concern, seek emergency care or contact a qualified healthcare professional right away.

For Appointment Changes or Local Office Questions

Contact the local Aspen Dental office where you scheduled or received care. Aspen Dental’s official contact page says patients should contact the local office to change or modify an appointment and to inquire about a bill.

For Billing and Payment Questions

Call 1-833-902-4848 or email cu*************@*********al.com. Keep your billing statement, treatment plan, insurance explanation of benefits, payment receipt, financing documents, and local office information ready.

For Patient Feedback or Complaints

Use Aspen Dental’s patient experience phone route at 1-844-296-0187 or customer service support at 1-844-ASPEN-11. You can also email cu*************@*********al.com. Include the office location, patient name, dates of treatment, and a clear explanation of the issue.

For Insurance and Financing Questions

Start with the local office and the billing support route. Also contact your insurance company or financing provider directly if the issue involves claim processing, an explanation of benefits, a preauthorization, financing terms, or payment disputes.

For Dental Records

Contact the local office where care was provided and ask about its dental records request process. Keep copies of signed authorizations, delivery confirmations, and any records request forms.

For Careers and Employment Questions

Use the Aspen Dental Careers site. Employment questions may involve Aspen Dental Management, The Aspen Group, local practices, or specific office roles depending on the position.

For Privacy or HIPAA Questions

Use Aspen Dental’s privacy contact route at pr*****@*****ag.com, write to TAG The Aspen Group, Attn: Privacy Officer, 281 Sanders Creek Parkway, East Syracuse, NY 13057, or call 1-888-987-8698.

What to Have Before Contacting Aspen Dental Corporate Office

Before contacting Aspen Dental corporate office, patient advocacy, customer service, billing support, or the local office, gather:

  • Patient name and contact information
  • Local Aspen Dental office location, city, and state
  • Date of appointment, procedure, consultation, or billing issue
  • Treatment plan, consent forms, estimates, invoices, and payment receipts
  • Insurance explanation of benefits, claim numbers, and insurer correspondence
  • Financing agreement, payment plan documents, or credit account information if relevant
  • Names or descriptions of office managers, providers, hygienists, or billing representatives involved
  • Photos of dentures, implants, repairs, or dental appliances only if appropriate and needed for the complaint
  • Emails, text reminders, appointment confirmations, case numbers, and call notes
  • A short timeline of what happened and the resolution you are requesting

How to Escalate an Aspen Dental Complaint

Start with the local Aspen Dental office where care was provided. Ask to speak with the office manager or treating provider when the issue involves appointments, treatment, dentures, implants, repairs, insurance, refunds, or billing explanations. If the local office does not resolve the issue, contact Aspen Dental customer service or patient feedback support. For billing concerns, use the billing support number and email. For privacy or records concerns, use the privacy contact route. Keep all communications in writing whenever possible. If a complaint involves clinical care, dental treatment quality, professional conduct, records access, or licensing concerns, patients may also consider contacting the appropriate state dental board. If the issue involves billing, insurance, financing, refunds, or consumer protection, patients may consider contacting their insurer, financing provider, payment card issuer, state attorney general, or consumer protection agency.

Common Reasons Patients Contact Aspen Dental Corporate Office

Patients search for Aspen Dental corporate headquarters, Aspen Dental corporate office, Aspen corporate office, Aspen Dental corporate phone number, Aspen Dental headquarters, Aspen corporate number, corporate office for Aspen Dental, Aspen Dental corporate office phone number, Aspen Dental complaint number, or Aspen Dental main office for issues such as:

  • Billing disputes or refund questions
  • Insurance claim problems or explanation-of-benefits disagreements
  • Denture quality, fit, repair, or adjustment complaints
  • Dental implant questions or treatment-plan concerns
  • Unexpected charges or payment-plan disputes
  • Appointment cancellations, rescheduling, or long waits
  • Customer service complaints involving a local office
  • Difficulty reaching an office manager or patient advocate
  • Dental records or privacy questions
  • Concerns about treatment communication or written estimates

Issue-Specific Aspen Dental Complaint Guidance

Billing, Refunds, and Insurance Complaints

For billing complaints, gather your treatment plan, invoice, payment receipt, insurance explanation of benefits, claim number, and any refund promises. Contact the local office first, then call billing support at 1-833-902-4848 or email cu*************@*********al.com.

Denture Fit, Denture Quality, or Denture Repair Complaints

For denture complaints, contact the local office that provided the denture. Keep the treatment plan, warranty or adjustment policy, appointment dates, photos if appropriate, and written notes about fit, pain, looseness, breakage, or bite issues.

Implant, Extraction, or Treatment Plan Concerns

For clinical concerns, ask to speak with the treating dentist or office manager. If you seek a second opinion, keep written records from both providers. Do not rely on corporate contact information as a substitute for professional dental or medical advice.

Appointment or Office Communication Problems

If an appointment was canceled, delayed, or rescheduled repeatedly, document dates, times, text messages, confirmations, and who you spoke with. Ask the local office to confirm the next steps in writing.

Dental Records and Privacy Concerns

For records access or privacy concerns, contact the local office and use Aspen Dental’s privacy contact information if the matter is not resolved. Keep copies of authorizations, written requests, and responses.

Financing or Payment Plan Disputes

If a financing company is involved, contact that company directly as well as Aspen Dental. Keep the financing agreement, promotional terms, approval documents, statements, and any cancellation or refund records.

Scam and Fake Aspen Dental Support Number Warning

Be careful when searching online for an Aspen Dental corporate phone number, Aspen Dental customer service number, Aspen Dental billing number, Aspen Dental complaint number, or Aspen Dental refund number. Unofficial websites may list outdated phone numbers or third-party numbers that do not apply to your local office or account. Use AspenDental.com, your local office, the Patient Services portal, official billing support, and official Aspen Dental emails before sharing personal, payment, insurance, or health information. Do not provide passwords, one-time codes, full card numbers, bank login details, Social Security numbers, or remote access to anyone who contacts you unexpectedly.

Aspen Dental Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include individual complaints about denture fit and quality, billing and refund disputes, insurance verification problems, front-desk communication, appointment delays or rescheduling, and difficulty getting local office concerns resolved. These reviews reflect individual patient experiences and should not be treated as universal facts about every Aspen Dental-branded office, dentist, hygienist, office manager, billing representative, or support team. If you have contacted Aspen Dental corporate office, a local office manager, billing support, patient advocacy, insurance, or a state dental board, you can share your review below.

About Aspen Dental

Aspen Dental is a national dental services brand with independently owned and operated Aspen Dental-branded practices across the United States. Aspen Dental-branded practices provide services such as exams, cleanings, dentures, dental implants, extractions, fillings, crowns, bridges, emergency dental care, clear aligners, and related dental services. The Aspen Group provides business and administrative support to Aspen Dental-branded practices.

Competitors and Related Corporate Office Pages

Aspen Dental competes with other dental service organizations, dental office brands, implant centers, denture providers, and regional dental groups. Patients comparing dental corporate office contacts and complaint routes may also want to review Heartland Dental Corporate Office, Christie Dental Corporate Office, Jefferson Dental Corporate Office, Gentle Dental Corporate Office, Refresh Dental Corporate Office, and Coast Dental Corporate Office.

Related Resources

Frequently Asked Questions About Aspen Dental Corporate Office

Where is Aspen Dental corporate headquarters?

The Aspen Group’s Practice Support Center is headquartered at 800 W. Fulton Market, Chicago, IL 60607. Aspen Dental Management, Inc. also has a principal office and privacy/legal contact address at 281 Sanders Creek Parkway, East Syracuse, NY 13057.

What is the Aspen Dental corporate office phone number?

A corporate/practice-support phone number associated with Aspen Dental and The Aspen Group is 1-315-454-6000. For patient support, use Aspen Dental’s customer service, billing, or local office routes.

What is the Aspen Dental customer service number?

Aspen Dental lists customer service support at 1-844-ASPEN-11 / 1-844-277-3611. Aspen Dental also lists patient feedback support at 1-844-296-0187.

What is the Aspen Dental billing phone number?

For billing and payment questions, call 1-833-902-4848 or email cu*************@*********al.com.

Are Aspen Dental offices independently owned?

Yes. Aspen Dental says Aspen Dental-branded practices are independently owned and operated by licensed dentists. The Aspen Group provides business and administrative support services.

How do I complain about an Aspen Dental office?

Start with the local Aspen Dental office where care was provided. Ask for the office manager or treating provider. If unresolved, contact Aspen Dental customer service, patient feedback support, or billing support, depending on the issue.

How do I contact Aspen Dental about dentures or implants?

Contact the local office where the treatment was performed. Keep your treatment plan, appointment dates, receipts, warranty or adjustment information, and written notes about the issue.

How do I contact Aspen Dental about insurance or financing?

Contact the local office, Aspen Dental billing support, your insurance company, or your financing provider depending on the issue. Keep explanations of benefits, claims, payment records, and financing documents.

How do I contact Aspen Dental about privacy or HIPAA questions?

Email pr*****@*****ag.com, call 1-888-987-8698, or write to TAG The Aspen Group, Attn: Privacy Officer, 281 Sanders Creek Parkway, East Syracuse, NY 13057.

Is CorporateOfficeHeadquarters.com affiliated with Aspen Dental?

No. CorporateOfficeHeadquarters.com is not affiliated with Aspen Dental, Aspen Dental Management, Inc., The Aspen Group, TAG, or any independently owned Aspen Dental-branded practice. This page is for corporate office information, reviews, complaints, and consumer research.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when corporate addresses, phone numbers, support routes, legal disclaimers, review themes, or escalation options change.

Page Update Note

This page was updated on June 28, 2026 to reflect The Aspen Group’s Chicago headquarters, Aspen Dental Management’s East Syracuse principal office, official patient support and billing routes, the independent dental practice disclaimer, query-focused corporate office terms, CSN link, and current COH review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Aspen Dental, Aspen Dental Management, Inc., The Aspen Group, TAG, or any independently owned Aspen Dental-branded practice. This page is for informational, review, and complaint purposes only. For dental treatment, emergencies, records, billing, insurance, financing, privacy, legal, employment, or patient-safety matters, verify information directly with Aspen Dental, the local dental office, your insurer, your financing provider, or the appropriate official agency.

Share Your Experience

If you have contacted Aspen Dental corporate office, The Aspen Group, a local Aspen Dental office, an office manager, patient advocacy, billing support, insurance support, privacy support, or another Aspen Dental complaint route, please share your experience below. Your review may help other readers understand which contact method worked and what documentation was needed.

Aspen Dental Morristown TN Disappointing Dentures and Service

May 14, 2025

Aspen Dental, Serious Concerns About Service and Billing Practices. Aspen Dental Morristown, TN (Office #7405, I believe).I’ve had an extremely disappointing experience at this location. The front desk staff has been consistently rude, and the office manager appears to be charging patients additional fees after they’ve already paid in full. I’;ve witnessed this happen to at least two other patients during my visits. Additionally, the quality of the dentures made here has been poor. The staff seems unprepared or untrained, and their mistakes are costing patients more money to correct. Despite raising concerns, they do not seem to listen or prioritize patient care. This raises serious ethical and possibly legal concerns. Patients deserve transparency, professionalism, and respect. I’ve decided to go elsewhere for care and will be seeking a refund for the services I’ve received. Aspen Dental needs to address these issues before more patients are affected or consider taking formal action.

S G

Aspen Dental Disappointing Experience

May 6, 2025

Aspen Dental, Avoid this “business”. My wife has been trying to get a full set of dentures since February. They keep changing and rescheduling appointments. This has been an Awful experience. We’ve paid for everything upfront too. Feel scammed…

R A

Aspen Dental Stafford TX Disappointing Experience

April 28, 2025

Aspen Dental, I had a cleaning done at Aspen Dental; they asked me to pay up $900.00 because my insurance only covered a small portion of the bill. Once the claim was submitted to my insurance company my insurance company informed me, I was liable for $442.60 they paid the other portion of the bill. Aspen Dental refuses to refund me the $ 457.40. I am filing a claim we the Attorney general at this point. This is terrible!!!

C T B I

Aspen Dental Yulee FL Disappointing Experience

April 23, 2025

Aspen Dental, Unprofessional staff. I scheduled an appointment for periodontal cleaning. I since purchased insurance. I called the Yulee, Florida office and told them that I am now insured. I was told to bring the paperwork to my appointment. I arrived 15 minutes early, checked in, gave the receptionist the insurance info and she said that she would let the hygienist know I was there. 45 minutes later I went up to the desk and asked how much longer it was going to be. Waited another 15 minutes and the office manager called me up to say” I apologize, but your insurance was never verified, and we only have one hygienist who already has someone in the chair and another appointment immediately afterwards. Would I care to reschedule?? Not happening, my time is as valuable as theirs and there is no shortage of dentists in Yulee. I asked for my paperwork and said I would go elsewhere. Communicate people. Do your jobs, cut out the lolly gagging gossipy crap and concentrate on the people patiently waiting for their scheduled appointments.

S D M

Aspen Dental Disappointing Experience

March 25, 2025

Aspen Dental, On January the 2nd I went in to have a pair of my lower dentures repaired. They told me they could not repair them but that they could make a new set. I let them do this when they asked me to put in a second set of posts in the back of my mouth I told them that was not possible I had osteoporosis and I had to have a bone graft in the front of my mouth to even take care of the two posts that I have already. They told me they could make a conventional denture that would work. So on January the 9th I left with a set of dentures that felt large but the two girls sat told me it would be OK I just had to use fixodent. Unfortunately there was no amount of denture cream I could use that would keep my dentures in my mouth. Went to my niece’s wedding still couldn’t eat properly and almost had them fall out of my mouth while I was laughing. Wasn’t concerned because I had a appointment for an adjustment on January the 17th. I walked in and they announced there was nothing they could do unless I would allow them to put in two more posts. I then reiterated my concern about my osteoporosis but was left with then there’s nothing we can do. On January the 31st I then returned my teeth so I could get new ones. Fortunately or unfortunately Aspen Dental I broke my arm and for several weeks had a very difficult time getting in and out of my car. when i finally did find a dentist who could create a denture to fit me, not only did I end up in tears because it was going to take weeks to get them done. I then found out that Aspen Dental did not follow through on the reimbursement so the dentures that are being created will cost me 2665. My insurance won’t cover a second set of dentures they think I have them. So here I set 53 days later with only half my teeth. Right now there is no end in sight.

W A D
Corporate Office Headquarters