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  • Jefferson Dental Corporate Office, Headquarters, Phone Number, Billing, and Complaint Information

Jefferson Dental Corporate Office, Headquarters, Phone Number, Billing, and Complaint Information 

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Jefferson Dental & Orthodontics is a Texas dental care organization operated by JDC Healthcare Management, LLC. This page provides updated Jefferson Dental corporate office and headquarters information, including the Dallas corporate address, phone number, patient support routes, billing and insurance complaint guidance, privacy reminders, regulatory complaint resources, and escalation tips.

Jefferson Dental Corporate Office and Headquarters Information

Jefferson Dental & Orthodontics is headquartered in Dallas, Texas. Readers often search for Jefferson Dental corporate office, Jefferson Dental headquarters, Jefferson Dental corporate office phone number, Jefferson Dental corporate office Dallas, Jefferson Dental customer service phone number, and Jefferson Dental billing department phone number when trying to resolve a patient, billing, insurance, refund, records, or clinic complaint.

Address note: Older listings may show Suite 1400 at 3030 LBJ Freeway. Jefferson Dental’s current website privacy contact information and BBB profile list Suite 1700 in Dallas. For clinic-specific issues, use the local office address and phone number for the location involved.

About Jefferson Dental & Orthodontics

Jefferson Dental & Orthodontics was founded in 1967 with one office on Jefferson Boulevard in Dallas’s Oak Cliff neighborhood. The company now operates dental clinics across Texas, including the Dallas-Fort Worth, Houston, San Antonio, and Austin metro areas.

Jefferson Dental offers general dentistry, preventive care, emergency dental care, orthodontic care, cosmetic dentistry, restorative dentistry, dental implants, dentures, crowns, bridges, root canals, cleanings, exams, and other dental services. Services, hours, providers, insurance participation, and orthodontic availability can vary by location.

How to Contact Jefferson Dental About a Complaint

If your complaint involves a specific Jefferson Dental clinic, start with the local office and request that the issue be documented in your patient account. Dental complaints often require appointment dates, treatment details, provider names, billing documents, insurance information, and records requests.

  • Clinic complaints: Include the clinic location, appointment date, provider name if known, and a clear summary of what happened.
  • Billing complaints: Save your bill, treatment plan, insurance estimate, explanation of benefits, payment records, financing documents, and collection notices.
  • Insurance disputes: Compare the treatment estimate with your insurance explanation of benefits and ask for written clarification from both the clinic and insurer.
  • Refund issues: Keep receipts, refund forms, case numbers, payment confirmations, and written promises from the office or support team.
  • Dental records transfers: Ask the clinic how to request copies or transfer records to another Jefferson Dental location or outside provider.
  • Treatment concerns: Request a written treatment summary and follow-up plan from the clinic before escalating.
  • Escalation: Ask for a case number, manager review, patient advocate contact, or written response if the issue remains unresolved.

Billing, Insurance, Medicaid, and Financing Issues

Many dental complaints involve billing, insurance estimates, treatment plan costs, financing, Medicaid or CHIP coverage, or differences between what was discussed before treatment and what appears on a bill later. If you are disputing a Jefferson Dental bill, request an itemized statement and ask the office to explain each charge, insurance claim, adjustment, and payment.

Jefferson Dental’s payment information describes private insurance, Medicaid, CHIP, Medicare plans, CareCredit, Sunbit, Orthofi, and the Sonrisa Dental Savings Plan. Financing approval and terms may depend on the third-party financing provider, so keep copies of all financing agreements, payment schedules, and disclosures.

Dental Records, Privacy, and Patient Information Warning

Do not post private medical, dental, billing, or insurance information in a public comment. This includes your full date of birth, Social Security number, insurance ID, Medicaid or CHIP number, treatment records, X-rays, prescriptions, diagnosis, address, phone number, credit card number, CareCredit account, Sunbit account, Orthofi account, or private dental images.

Use Jefferson Dental’s official contact routes, clinic phone numbers, privacy contact, or secure patient communication channels for account-specific matters. CorporateOfficeHeadquarters.com cannot access Jefferson Dental accounts, appointment records, treatment plans, X-rays, dental records, bills, insurance claims, financing accounts, or refund cases.

Regulatory Complaint Options for Texas Dental Patients

If a patient believes a dental provider violated professional standards, Texas patients may be able to contact the Texas State Board of Dental Examiners. This route is different from a normal billing dispute, refund request, scheduling complaint, or customer service issue.

  • Texas State Board of Dental Examiners Complaint Information: How to Submit a Complaint
  • Complaint Email: co********@*********as.gov
  • Complaint Fax: 1-512-649-2732
  • Complaint Mailing Address: Texas State Board of Dental Examiners, Attn: Investigations Division, 1801 Congress Ave., Suite 8.600, Austin, TX 78701

Before filing a professional complaint, gather appointment records, names of providers involved, bills, treatment plans, X-rays if available, written communications, and a clear timeline. For Medicaid, CHIP, insurance, or financing complaints, you may also need to contact your dental plan, insurer, financing provider, or state health plan complaint route.

Fraud, Financing, and Dental Billing Scam Warning

Be careful with fake dental bills, fake collection calls, fake financing links, fake appointment messages, and phishing emails claiming to be from Jefferson Dental, a dental plan, Medicaid, CareCredit, Sunbit, Orthofi, or another payment provider. Scammers may ask for personal information, insurance numbers, payment cards, Social Security numbers, or login credentials.

Use only official Jefferson Dental websites, local clinic numbers, verified financing portals, and official insurance or Medicaid contacts. If you receive a suspicious bill or payment demand, contact the clinic, your insurer, or the financing provider directly before paying.

Common Jefferson Dental Complaint Topics

Common Jefferson Dental complaint topics may include billing disputes, insurance-verification issues, unexpected charges, refund delays, appointment scheduling, treatment-plan communication, dental records transfers, provider professionalism, office follow-up, collections, Medicaid or CHIP coverage questions, and financing misunderstandings.

Reader reviews on this page have included concerns about provider professionalism, billing and insurance estimates, unexpected charges, refund delays, implant or device timelines, and difficulty reaching higher-level support. If you share a review below, keep it factual and avoid posting private dental, medical, insurance, or payment information.

Jefferson Dental Competitors and Related Dental Companies

Jefferson Dental & Orthodontics competes with dental support organizations, orthodontic providers, local dental practices, dental chains, and specialty dental groups. Related companies include Aspen Dental, Affordable Dentures, Western Dental, Pacific Dental Services, Smile Brands, Brident Dental, Mint Dentistry, and regional dental groups.

Related Resources

Frequently Asked Questions About Jefferson Dental Corporate Office

Where is Jefferson Dental headquarters?

Jefferson Dental & Orthodontics is headquartered in Dallas, Texas. The current company contact information lists JDC Healthcare Management, LLC at 3030 LBJ Freeway, Suite 1700, Dallas, TX 75234.

What is Jefferson Dental’s corporate office phone number?

Jefferson Dental’s official website currently displays 1-972-908-0401 for appointment and contact routing. Older third-party listings may show other numbers, but they were not verified on the official Jefferson Dental pages reviewed for this update.

How do I contact Jefferson Dental customer service?

Use the official Jefferson Dental contact page, call the main number listed on the official website, or contact the specific clinic involved. For clinic-level issues, the local office may be the fastest first step.

How do I contact Jefferson Dental about billing?

Start with the clinic or support route connected to your account. Ask for an itemized bill, claim information, payment history, insurance explanation, and written clarification. Keep copies of all bills, financing documents, receipts, and insurance communications.

How do I transfer dental records between Jefferson Dental locations?

Jefferson Dental’s location FAQ says records can be accessed across its dental care clinic network. Contact the office involved and ask how to transfer or release records for your situation.

How do I file a complaint about a Jefferson Dental provider?

Start with Jefferson Dental’s clinic or support route. If the matter involves professional dental conduct in Texas and is not resolved, you may review the Texas State Board of Dental Examiners complaint process.

Can CorporateOfficeHeadquarters.com resolve my Jefferson Dental complaint?

No. CorporateOfficeHeadquarters.com is not affiliated with Jefferson Dental & Orthodontics or JDC Healthcare Management, LLC and cannot access patient records, appointments, X-rays, treatment plans, bills, insurance claims, financing accounts, or refund requests.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and healthcare-related organizations. Our goal is to help readers find public-facing corporate details, understand where an organization is headquartered, and share experiences through reviews and comments.

Page Update Note

This Jefferson Dental corporate office page was updated on July 6, 2026 to revise the Dallas headquarters address to Suite 1700 based on current company contact information, replace unverified older phone numbers with the current official site phone number, add billing, insurance, financing, dental records, privacy, and Texas dental complaint guidance, and better address searches for Jefferson Dental corporate office, Jefferson Dental corporate office phone number, Jefferson Dental headquarters, Jefferson Dental customer service phone number, Jefferson Dental corporate office Dallas, and Jefferson Dental billing department phone number.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Jefferson Dental & Orthodontics, JDC Healthcare Management, LLC, any Jefferson Dental clinic, dentist, orthodontist, support center, billing department, financing provider, insurance carrier, Medicaid or CHIP dental plan, or the Texas State Board of Dental Examiners. This page is for informational purposes only and does not provide dental, medical, insurance, billing, legal, financial, or regulatory advice. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.

Share Your Experience with Jefferson Dental

Have you contacted Jefferson Dental corporate office, a Jefferson Dental clinic, patient support, billing, insurance support, a financing provider, or a dental regulator about a Jefferson Dental issue? Share your experience in the comments below. Your feedback helps other readers understand how Jefferson Dental handles corporate-office complaints, billing disputes, insurance concerns, refund requests, treatment issues, records transfers, appointment problems, and customer escalations. Do not post private dental, medical, insurance, or payment information publicly.

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Jefferson Dental Houston TX Unprofessional

April 2, 2025

Jefferson Dental, Unprofessional and Aggressive Treatment. I am a professional Document Controller for a corporate engineering office in Houston, TX, and I take great care in selecting qualified and professional dental providers for my treatment. Unfortunately, my experience with Dr. Gokay Goktug at Jefferson Dental was extremely unprofessional and concerning. While I had positive interactions with the assistants, Aditi and Krina, my experiences with Dr. Goktug were unacceptable. He displayed: Rudeness, Yelling, Lack of compassion, and Impatience. Aggressive behavior, including pointing his finger in my face, which I found threatening. I have made multiple attempts to report this issue by calling the support center and patient care advocate department: 3/26/25 at 10:25 AM CST – Spoke with Alfredo. 3/27/25 at 11:00 AM CST – Spoke with Bianca. 3/31/25 at 3:32 PM CST – Spoke with an unnamed representative. Timeline of Issues: Sept. 13, 2024 (1st Visit): Consultation for a new bottom partial. Dr. Goktug was rude, loud, and dismissive. X-rays were taken. Sept. 26, 2024 (2nd Visit): Discussion about the bottom partial. Dr. Goktug continued to be unprofessional. Scanned for replacements. Oct. 1, 2024 (3rd Visit): Received new bottom partials. I expressed dissatisfaction and wished I had more options. Dr. Goktug yelled, “That’s not my problem,” which shocked me. Jan. 30, 2025 (4th Visit): A crown fell out due to the metal placement of my partials. I needed a temporary fix before a wedding. Dr. Goktug initially dismissed me, saying, “It’s not my fault,” before reluctantly agreeing to apply temporary cement. March 25, 2025 (5th Visit): Scheduled a scan for a new flexible partial without metal. The assistants were professional and helpful. However, when I asked for my crown to be re-cemented, Dr. Goktug refused, claiming it was broken. When I disagreed, he began yelling, pointed his finger in my face, and said, “I will put it back in, but don’t come back.” I firmly told him not to yell or point at me, and he walked out. Request for Resolution: I have fully paid for my treatments through insurance and Sunbit credit. Due to the treatment I received, I refuse to return to this office and request a transfer to the Jefferson Dental clinic on Mason Road in Katy, TX. I expect my records to be transferred so I can complete my treatments in a professional and respectful environment. This experience has left me deeply upset, and I will not tolerate such aggressive and unprofessional behavior from a healthcare provider.

T F

Jefferson Dental Billing Issue

September 5, 2024

Jefferson Dental billing. I went to the Jefferson Dental at Pinnacle Parkway for my routine check, back in February 2024. I was then told that I needed a deep cleaning and some other stuff. The dentist told me the insurance person would come and talk to me and check my benefits, to make sure it was covered. Well, she did come and talked to me and stated that I had very good insurance, and it will cover at 100%. So, I signed the papers to have the deep cleaning done in 2 separate visits in Feb/2024. Had x-rays and a deep cleaning done. A couple of months later, I started receiving bills. So, I decided to call the office and left messages for the office manager. The office manager never returned my calls, until I asked to give me her boss info. Then, low and behold, she gives me a call. So, I explained to her what happened, and she told me that I shouldn’t have been billed. And that she would look into it and call me back. Well, 2 weeks later and still no call. So, I call me dental plan and was that it wasn’t covered because deep cleaning is only covered every 2 years(24 months). The rep stated the dental office should have known that info, and I wasn’t eligible for a deep cleaning. Once, I learned this info, I proceeded to call the office manager Linda back and ask her if she found out anything, and she said no. Told Linda, what I was told by my dental plan and she said that was correct and whoever did my benefits didn’t check to see if I had a deep cleaning before. Linda, then asked me have I ever been to another dentist office, which I told her I only go to Jefferson Dental. So, Linda told me they will re-bill the claim and give it some time. I waited over a month for Linda to call me back, and she never did. Left messages, no return call. Finally, I called her again and that’s when she told me it was rejected again. My son had an ortho visit there, and I spoke with Linda, and she told me not to worry that it will be written off. I’m still getting bills and calls from Jefferson Dental collections department. I called Linda for the last time and ask her about the bill and again she just lied and said she’s working on it. I told her I didn’t want this to go on my credit and she told me to set-up a payment plan so it want go on my credit. I feel like I have been lied too from the beginning. The incorrect info I was given regarding my insurance and the office manager Linda not caring. To this day Linda still has not called me about what’s going on with the bill. I really would like to speak with someone above her who can assist with this. If I knew the deep cleaning wasn’t covered, then I wouldn’t have gotten it done. I don’t feel I should be promise for something I had no control over. Linda lied to me in my face. I think she never did anything about the charges and bill. I really would like to speak to a manager above Linda.

D T

Jefferson Dental Terrible Customer Service

August 27, 2024

Jefferson Dental, Very dissatisfied with your company. I would never recommend this company! Very disorganized office staff! And my device for implants took like 2 years before they finished. And let me say not the best work either! Trying to get an appointment with an Implant Doctor since now one of my implant teeth fell out! They can’t even help me with that!!

L G

Jefferson Dental Confusion

January 5, 2024

I am filing a complaint on Jefferson Dental because, on December 7th, 2023, I made the appointment with your appointment setters, and I specifically told them that I am on a fixed income, and I just needed one tooth repaired where the cap came off. I was in pain, but it was manageable at the time. But the part where the cap came off was sticking out of the tooth causing my tongue to bleed and that hurt. So, the appointment was set for Dec. 9th, 2023 @ 1:00 pm.

So, I went in there and the first thing they did was extensive x*rays. This took over 10 minutes to get the vast array of X-rays. I was wondering why they were doing that but did not say anything because I figured they knew what they were doing. So, I finally met with the dentist (who was a very personable man), and he proceeded to tell me what all my teeth needed. There were extensive problems with my teeth. He discussed a partial plate for me and how much the approximate cost would be. I was still waiting in confusion as to when we were going to discuss the tooth that I came in there for…

So, the one thing that the dentist and one of the other technicians told me a couple of times during my appointment was that it was imperative to get regular teeth cleaning because it can affect my heart health. I had a heart attack last October, so I believed that they would do teeth cleaning, but they did not do the cleaning at all. The dentist told me they could not do anything to help the tooth that I came in for because I had to go to a specialist/oral surgeon to extract, which I can understand. That is not my issue, but at this point, I guess bewildered would be the word to describe me as I was trying to understand what was going on. Looking back now I think that if I had known what was going on or if someone had communicated better to me why I sat in that chair for so long, with no one around, it would not have seemed so confusing and scary.

During all of this, I asked the dentist to file down this tooth with the broken cap; the main reason I went to Jefferson in the first place. So, what he ended up doing was filing down the broken capped tooth, but he only filed down the temporary repair kit (which I purchased from Walgreens, called Temparin Max), that I had on my tooth to prevent my tongue from further injury. Other than the oral surgeon, he offered no solution to the tooth that I went to Jefferson for?!

It was now close to 3:15 pm, I had been there for 2½ hours so at this point I just wanted out of there to, pay my bill, which was $109.00. I paid with my Care Credit card. So, back home, and two weeks later the statement I received from Jefferson, says that I owed an additional $290.90 for the diagnostic. Then, noticed that the statement showed that my card had a charge of $138.10 on my card, which I did not authorize! I authorized that $109.00! She somehow added $29.10 to my credit card without my consent on that very day, after I was already back home! I realize that $29.10 is quite a small amount of money, but it is the principle that she can put any amount she wants on my credit card, and I have no say. That part is wrong!

I am retired on a fixed income through Social Security. I cannot fork out this kind of money for basic needs, much less all these extra costs when I went to Jefferson for a simple procedure on one tooth. If this is standard procedure to do these diagnostics, the appointment setters should then tell potential patients that the initial charge will be in the $300-$400 just to see a dentist. My best friend recommended Jefferson Dental to me, she said she always had a positive experience with you but, I feel taken advantage of by Jefferson Dental.

If this were one issue, I would certainly not have written this letter but there are at least three or four here that I feel need looking into. The primary issue is not understanding what has been going on for such a long time, with no communication from anyone. I am so fearful of dentists as it is, but I did not need the added feeling of confusion & plain feeling lost. As well as getting home to find this visit cost me $429.00 for nothing done to the tooth that I needed help with…

L D

Down right theft of funds

November 27, 2023

I was fit for a new top denture in September of 2022 when my appointment came for the third step in the process they canceled the appointment. I went by the office numerous times but they were always closed. Now it’s November 2023 and I called the corporate office and was told I had to get a refund form from the dentist’s office although it’s closed when I contacted them again the person on the phone stated she would contact the claims department and file my claim for $1090.00. To date nothing from Jefferson Dental, no calls, emails, or written contact.

R B
Corporate Office Headquarters