Reach Extended Stay Corporate Office 

Watching employees make key cards for their boyfriends to enter rooms without permission- front desk allows illegal items and smoking in most of the rooms- when I complained I was thrown out and lied by staff to the district manager I was “DNR” and do not rent to any location- but I have plenty more evidence for my attorney on retainer and I with 20 others are filing a class action lawsuit- Smoking stuff on the job and especially deals in corporate named clothing

Extended Stay, Constantly called. Hi, I’m an American that doesn’t hear well the very first night of staying in your establishments I’ve been called three times with sound complaints! Why is that? I don’t think that is very understanding of my issue. I’m not deaf but I don’t hear as well as I used too! I was beaten in my ears when I was younger and I’m sorry I can’t hear as well as others. But it shouldn’t be a constant struggle.

Extended Stay, unprofessional. I am current living in the hotal room because my mother passed away and I am homeless .I been here because I don’t have enough credit for apartment.since on this property the people that work here been nothing but mean to me and I haven’t done anything to them .I have something like a peep hole in my wall,my microwave is catching on fire ,it be people standing outside my room door talking loud at night .I don’t feel safe on the bottom level . everytime I ask for other room they always book someone before me .i just dont no what to do .I call customers service they ask me to talk to the lady that hates me because I got my money back where she over charge me .I dont even have a car to move .I been working on that, I just want things to be peaceful .

Extended Stay, the staff in Burlington MA are rude, aggressive and very unprofessional. Threw packages at me, held my mail from me. Locked me out of my room illegally. I am just here on a work contract. this is the worst hotel in Burlington MA. . Poor customer service. Corporate doesn’t care about complaints, can’t see it from where they are.

Extebded Stay, bad hotel Nassau Bay TX. We were put out of our room after being there over a month. We were told we had to be out by 11 or they. We’re calling the police. We had all of our belongings in there and have of our things were left behind because that’s a lot to move in an hour from when we were told we had to go. It was the Extended Stay America on NASA Rd 1 Nassau Bay TX 77058 so I have gotten an attorney because after 30 days in a hotel you are a resident and they were not suppose to make us leave like that and loose have of our things.