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  • UnitedHealthcare Corporate Office, Headquarters Address, Phone Number, and Complaints

UnitedHealthcare Corporate Office, Headquarters Address, Phone Number, and Complaints 

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UnitedHealthcare is a health insurance and health benefits company connected to UnitedHealth Group. People often search for the UnitedHealthcare corporate office when they need the headquarters address, corporate phone number, UnitedHealth Group address, member support, claims help, provider assistance, Medicare or Medicaid contact information, or a way to escalate an unresolved complaint.

UnitedHealthcare Corporate Office and Headquarters Contact Information

  • Company: UnitedHealthcare / UnitedHealthCare Services, Inc.
  • Parent Company: UnitedHealth Group Incorporated
  • UnitedHealthcare Administrative Address: 9700 Health Care Lane, Minnetonka, MN 55343, USA
  • UnitedHealth Group Principal Executive Offices: 1 Health Drive, Eden Prairie, MN 55344, USA
  • UnitedHealth Group Washington Office: 655 New York Avenue NW, Washington, DC 20001, USA
  • UnitedHealth Group General Phone Number: 1-800-328-5979
  • UnitedHealthcare Member Support: Sign in to your member account or call the number on your health plan ID card
  • Plans Through Work: 1-866-801-4409 / TTY 711
  • Medicare Supplement Plans: 1-800-523-5800 / TTY 711
  • Provider Services: 1-877-842-3210
  • Fraud, Waste, and Abuse Hotline: 1-844-359-7736
  • Official Website: uhc.com
  • UnitedHealthcare Contact Page: UnitedHealthcare Contact Us
  • UnitedHealth Group Contact Page: UnitedHealth Group Contact Us

The UnitedHealthcare headquarters address is often searched together with UnitedHealth Group headquarters information. UnitedHealthcare is part of UnitedHealth Group, so members may see both UnitedHealthcare and UnitedHealth Group addresses in official records, plan materials, provider correspondence, and corporate filings. For member claims, benefits, ID cards, prior authorization, pharmacy, billing, or coverage complaints, the fastest route is usually the member account, the UnitedHealthcare app, or the phone number printed on the member ID card.

UnitedHealthcare Headquarters and UnitedHealth Group Address

UnitedHealthcare has long been associated with Minnetonka, Minnesota, including the 9700 Health Care Lane address used in UnitedHealthcare-related administrative and provider records. UnitedHealth Group, the parent company, now lists principal executive offices at 1 Health Drive, Eden Prairie, MN 55344 and 655 New York Avenue NW, Washington, DC 20001.

This matters because customers may search for UnitedHealthcare headquarters, United Healthcare headquarters, UnitedHealthcare corporate address, United Health Group headquarters, or UnitedHealthcare corporate office phone number when trying to reach the company. For company research, headquarters, investor, or parent-company matters, use UnitedHealth Group’s corporate contact routes. For plan-specific issues, use the support route tied to the health plan.

Choose the Correct UnitedHealthcare Support Route

  • Member benefits, claims, coverage, or ID card questions: Sign in to your UnitedHealthcare member account or call the number on your health plan ID card.
  • Employer-sponsored plan questions: Use your member account, employer benefit administrator, or UnitedHealthcare’s plan-through-work support route.
  • Medicare Advantage or prescription drug plan questions: Sign in to your member account or call the number on your UCard or member ID card.
  • Medicare Supplement questions: Call 1-800-523-5800 / TTY 711.
  • Medicaid or Community Plan questions: Use the state-specific UnitedHealthcare Community Plan contact page or the number on your plan card.
  • Provider claims, eligibility, prior authorization, or portal questions: Use UHCprovider.com or call Provider Services at 1-877-842-3210.
  • Fraud, waste, or abuse concerns: Use UnitedHealthcare’s official fraud reporting form or call 1-844-359-7736.

What to Have Before Contacting UnitedHealthcare Corporate Office

  • Member name and member ID number
  • Plan type, such as employer plan, individual plan, Medicare, Medicaid, Community Plan, dental, vision, or supplemental coverage
  • Claim number, denial letter, explanation of benefits, prior authorization number, or case number
  • Date of service, provider name, facility name, prescription name, or pharmacy involved
  • Copies of bills, EOBs, appeal letters, referral notes, prior authorization notices, or secure messages
  • Names of representatives, dates of calls, and any promised follow-up
  • A short timeline and the specific resolution you are requesting

Do not post private health information in public reviews or comment sections. Avoid sharing member IDs, full claim numbers, Social Security numbers, Medicare or Medicaid numbers, dates of birth, diagnoses, prescriptions, provider records, addresses, phone numbers, payment information, or screenshots that show private medical details.

How to Escalate a UnitedHealthcare Complaint

Start with the support route tied to your plan. A claims issue should begin through member services or the member portal. A prescription issue may involve the pharmacy benefit route shown in your plan materials. A provider issue should go through the provider portal or Provider Services. A Medicare, Medicaid, or Community Plan issue may have plan-specific appeal, grievance, or state complaint rules.

If the issue remains unresolved, ask UnitedHealthcare for a case number, written explanation, appeal instructions, grievance instructions, or denial reason. Keep copies of every letter, EOB, secure message, bill, claim, provider note, and call summary. If the matter involves urgent access to care, a medication denial, transportation problem, or a time-sensitive treatment issue, ask whether an expedited review or urgent appeal is available under your plan.

For formal corporate correspondence, explain the issue clearly and include only the minimum information needed to identify the case. For health-plan decisions, benefits, appeals, grievances, and coverage disputes, follow the written instructions in your plan documents because those rules may control deadlines and next steps.

Common Reasons Customers Contact UnitedHealthcare Corporate Office

  • Finding the UnitedHealthcare headquarters or corporate office address
  • Looking for the UnitedHealth Group headquarters address
  • Questions about the UnitedHealthcare corporate phone number
  • Claims denials, delayed claims, or explanation of benefits disputes
  • Prior authorization delays or medication approval problems
  • Coverage, network, referral, or provider directory complaints
  • Medicare Advantage, Medicaid, Community Plan, or supplemental plan issues
  • Transportation, pharmacy, dental, vision, or behavioral health support problems
  • Provider payment, portal, eligibility, or prior authorization issues
  • Fraud, waste, abuse, privacy, or identity-related concerns

Claims, Coverage, Appeals, and Prior Authorization Guidance

Many UnitedHealthcare complaints involve claims, denied services, prior authorization delays, prescriptions, provider network problems, emergency care, referrals, or bills that do not match the explanation of benefits. Before escalating, review your plan documents, EOB, denial letter, provider bill, and any appeal instructions.

If a claim or service was denied, ask for the exact denial reason, the appeal deadline, the documents needed, and whether the review can be expedited. Keep records from the provider, pharmacy, hospital, or clinic because appeals often depend on medical documentation, plan rules, coding, prior authorization, and network status.

Provider, Employer, Medicare, and Medicaid Contact Guidance

UnitedHealthcare serves members, employers, health care professionals, brokers, Medicare members, Medicaid members, and other plan types. This means one phone number may not fit every issue. Members should generally use the number on the ID card. Providers should use UHCprovider.com or Provider Services. Employers and benefit administrators should use employer support tools. Medicare and Medicaid members should use their plan-specific contact routes.

If you are unsure which route applies, sign in to the member account or use UnitedHealthcare’s official contact page. Plan-specific contact details are especially important for Medicare Advantage, prescription drug, Medicaid, Community Plan, individual, employer-sponsored, dental, vision, and supplemental products.

Fraud, Scam, and Fake UnitedHealthcare Support Warning

Be careful with fake UnitedHealthcare phone numbers, spoofed calls, fake Medicare offers, phishing emails, text-message links, fake refund notices, and people asking for member IDs or Medicare numbers. Use uhc.com, myuhc.com, the UnitedHealthcare app, your official plan documents, or the phone number on your ID card before sharing information.

Do not provide passwords, one-time verification codes, Social Security numbers, Medicare numbers, payment information, medical records, or member account credentials to someone who contacts you unexpectedly claiming to represent UnitedHealthcare, Medicare, a pharmacy, a provider, or a refund department.

UnitedHealthcare Reviews and Complaints

Current reader-submitted COH reviews for UnitedHealthcare include individual complaints about prescription approval delays, coverage dissatisfaction, medication denials, transportation issues, policy cancellation or reinstatement problems, website access problems, and poor customer-service experiences. These reviews reflect individual experiences and may vary by plan type, state, provider network, employer group, claim, prescription, support route, and timing.

If you leave a UnitedHealthcare review below, include the plan type, issue category, general support route used, dates of contact, and whether the complaint involved claims, prescriptions, prior authorization, transportation, billing, member services, provider support, Medicare, Medicaid, or corporate escalation. Do not post private health, claim, member, provider, or financial information.

About UnitedHealthcare

UnitedHealthcare offers health insurance and health benefit products for individuals, families, employers, Medicare members, Medicaid and Community Plan members, and other groups. UnitedHealthcare is part of UnitedHealth Group, a larger health care and well-being company that also includes Optum.

Because health plan rules vary by employer, state, product, network, and coverage type, members should verify important details through their member account, plan documents, health plan ID card, employer benefits administrator, or official UnitedHealthcare support route.

Competitors and Related Corporate Office Pages

Customers researching UnitedHealthcare corporate office information may also compare other health insurance and healthcare company pages, including Cigna Corporate Office, Aetna Corporate Office, Humana Corporate Office, Anthem Corporate Office, and Medline Corporate Office. These companies may have overlapping complaint categories involving claims, coverage, billing, prescription benefits, provider networks, and member support.

Related Resources

Frequently Asked Questions About UnitedHealthcare Corporate Office

Where is UnitedHealthcare headquarters?

UnitedHealthcare is associated with Minnetonka, Minnesota, including the 9700 Health Care Lane administrative address. UnitedHealthcare is part of UnitedHealth Group, whose current principal executive offices are listed at 1 Health Drive, Eden Prairie, MN 55344 and 655 New York Avenue NW, Washington, DC 20001.

What is UnitedHealthcare’s corporate phone number?

UnitedHealth Group lists a general corporate phone number of 1-800-328-5979. Members should usually sign in to their member account or call the number on the health plan ID card for plan-specific help.

What is the UnitedHealthcare customer service number?

UnitedHealthcare customer service depends on the plan type. Members should call the number on the ID card or sign in to their account. Some common routes include employer plan support, Medicare Supplement support, Medicaid or Community Plan support, and provider support.

How do I file a complaint with UnitedHealthcare?

Start with the support route listed on your member ID card or member account. Ask for a case number, written explanation, appeal instructions, grievance instructions, or denial reason if the complaint involves claims, benefits, prescriptions, prior authorization, billing, or coverage.

How do providers contact UnitedHealthcare?

Health care professionals should use UHCprovider.com or call Provider Services at 1-877-842-3210 for eligibility, claims, prior authorization, portal, and provider-service questions.

How do I report UnitedHealthcare fraud or abuse?

UnitedHealthcare offers an official fraud, waste, and abuse reporting route. Members may call 1-844-359-7736 or use the official UnitedHealthcare fraud reporting page.

Is UnitedHealthcare the same as UnitedHealth Group?

UnitedHealthcare is the health insurance and benefits business connected to UnitedHealth Group. UnitedHealth Group is the parent company and also includes Optum.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies and brands. This page is designed to help readers identify the correct UnitedHealthcare corporate office, UnitedHealth Group, member support, provider support, fraud reporting, or plan-specific contact route before escalating a complaint.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with UnitedHealthcare, UnitedHealth Group, Optum, Medicare, Medicaid, any employer plan, any provider network, or any government agency. This page is for informational purposes only. Health plan benefits, provider networks, claims rules, appeal deadlines, member service numbers, Medicare and Medicaid contacts, provider support, and complaint procedures may change. For plan-specific help, use your member account, plan documents, ID card, provider portal, or official UnitedHealthcare contact route.

Share Your Experience

Have you contacted UnitedHealthcare corporate office, member services, provider support, Medicare support, Medicaid or Community Plan support, pharmacy support, fraud reporting, or UnitedHealth Group about a claim, medication, prior authorization, billing issue, transportation problem, coverage question, website issue, or customer service complaint? Share your experience below. Include the issue type, plan category, support route used, and whether your complaint was resolved, but do not post private information such as member IDs, claim numbers, Social Security numbers, Medicare or Medicaid numbers, medical records, prescription details, addresses, phone numbers, or payment information.

United Healthcare Disappointing Experience

June 4, 2025

United Healthcare, Archaic structure, more bureaucratic than a really service. I took one day to connect the doctor, your insurance and the pharmacy to get emergency medicine. Your insurance needed 7 to 10 days to approval the medicine, with today terms equal the time to build yourself your own car from scratch in your garage. Very bad, it is disappointed to be so primitive. Low qualified people, who read the “excuses scripts” on the phone, prepared from “specialized” people. I would not recommend you to any people. You demonstrated to me that you are in the game for money and so much possible, how pay to you come last.

A

United Healthcare Disappointing Experience

May 18, 2025

United Healthcare, I’m extremely disappointed with both the plan I’m paying for and the customer service I’ve received. The coverage has proven to be ineffective, and the information provided by your representatives has been consistently inaccurate or misleading. It’s unclear whether this is due to a lack of training or intentional miscommunication, but either way, it’s unacceptable. I will be contacting your corporate office regarding these issues. Additionally, your website rating system is misleading—there should be an option to give Zero stars. Based on my experience, even one star feels far too generous.

T A

United Healthcare AARP Disappointing Issues

April 30, 2025

United Healthcare, AARP is terrible. First of all their website you can never get on. They keep denying medication that I need without giving a reason. Worst customer service. Will definitely be getting out of this awful company come December!!!

S A

United Healthcare New Britain CT Disappointing

April 22, 2025

United Healthcare uses unfit, and with poor English language skills drivers for transportation purposes. On April 21, 2025 I was an outpatient at the New Britain Hospital, 100 Grand St., New Britain, CT 06052 between 9am and 1:30pm. As I booked several days before a round trip needed for my return home in Hartford, CT, I called their Transportation Dept. to book my return ride. I clearly stated my purpose and provided both pickup address and my drop off location and after a few minutes of waiting the agent – advocate told me that the car will arrive for me in 10-15 minutes that didn’t happen. Then I called three more times requesting transportation for returning home and nobody showed up. At around 4:30pm a hospital Public Safety officer to call UHC and request said ride on my behalf that I agreed and at around 4:45pm finally a car arrived and brought me home in Hartford, CT 06106, at 136 Allen Place. I wasted over 3 hours of my life and because of such poor and unacceptable service I was unable to get home sooner and assist my disabled wife. The first two UHC drivers called my wife telling her in a broken language that they were unable to find the address at 100 Grand St. in New Britain, CT, meaning that they were clearly incapable of doing a simple job and reach the pickup location. Such drivers should me fired or never used again.

E A

United Healthcare Disappointing Customer Service

April 17, 2025

United Healthcare, Canceled my policy. I have an advantage plan they wanted proof of my slmb I mailed and my insurance agent faxed the proof. But they canceled my policy anyway. They said I copied a page off the internet but I didn’t I sent them a copy of the letter the state sent me now they refuse to reinstate my policy.

J
Corporate Office Headquarters