Humana Inc. is a health insurance and health services company headquartered in Louisville, Kentucky. This page provides updated Humana corporate office and headquarters information, including the current Louisville headquarters address, corporate phone number, member support contacts, grievance and appeal guidance, privacy reminders, fraud warnings, and related insurance-company resources.
Humana Corporate Office and Headquarters Information
Humana’s current principal executive office is listed at 101 East Main Street in Louisville, Kentucky. Readers often search for Humana headquarters address, Humana corporate office, Humana corporate address, Humana corporate office address, Humana HQ, Humana Louisville KY address, Humana HQ address, Humana main office, and Humana address Louisville KY when trying to contact the company beyond a member-service issue.
- Company Name: Humana Inc.
- Stock Symbol: HUM
- Humana Headquarters Address: 101 East Main Street, Louisville, KY 40202, USA
- Humana Corporate Phone Number: 1-502-580-1000
- General Assistance: 1-800-4HUMANA / 1-800-448-6262
- Medicare Plan Support: 1-800-457-4708 / TTY 711
- No Member ID Card Available: 1-866-427-7478
- Individual Dental and Vision Plans: 1-877-877-1051
- Official Website: humana.com
- Humana Contact Page: Contact Humana
- Humana Help Center: Humana Help and Customer Support
- Member Support: Humana Member Support
- Investor Relations: Humana Investor Relations
Address update: Older listings may show 500 W. Main Street in Louisville. Humana’s current annual filing lists 101 East Main Street, Louisville, KY 40202 as its principal executive office address.
About Humana
Humana was founded in 1961 and is now a major health insurance and health services company. The company offers Medicare Advantage, Medicare prescription drug plans, Medicaid plans in certain states, dental, vision, specialty benefits, employer-related coverage, provider support services, and health services through related brands and business units.
Humana also operates health-services businesses under names such as CenterWell. Depending on the plan, a Humana issue may involve Medicare, Medicaid, dental, vision, pharmacy benefits, prior authorization, claims, provider networks, plan documents, member ID cards, billing, care management, or appeals and grievances.
How to Contact Humana About a Complaint
If your complaint involves your Humana health plan, start with the number on the back of your Humana member ID card or the support route tied to your plan type. Health insurance complaints often require identity verification, plan details, provider information, claim numbers, service dates, and written notices before Humana can review the issue.
- Member service complaints: Have your Humana member ID, plan name, date of call, representative name if known, and prior case numbers ready.
- Claims complaints: Save claim numbers, explanation of benefits, provider bills, dates of service, denial notices, payment records, and written responses.
- Dental or vision complaints: Keep provider estimates, plan documents, coverage notices, claim records, and any explanation of benefits.
- Prescription or pharmacy complaints: Gather the medication name, pharmacy name, prescription date, prior authorization notices, and denial letters.
- Provider-network complaints: Save screenshots of provider directory listings, appointment notes, referral documents, and any network-related messages.
- Plan document issues: Keep screenshots, mailing dates, address corrections, ID card requests, and all Humana correspondence.
- Escalation: Ask for a case number, written explanation, grievance instructions, appeal rights, or supervisor review if the issue remains unresolved.
Humana Grievances, Appeals, and Coverage Disputes
For many Humana plan issues, the correct escalation route may be a grievance or an appeal. A grievance is generally a complaint about service, access, communication, or another plan experience. An appeal asks Humana to reconsider a coverage, payment, or benefits decision.
- Humana Grievances, Appeals, and Exceptions: Grievances, Appeals and Exceptions
- Online Appeal or Grievance Form: File an Appeal or Grievance
- Appeal or Grievance Phone Number: 1-800-867-6601 / TTY 711
- General Assistance: 1-800-448-6262 / TTY 711
Before filing an appeal or grievance, gather the denial letter, explanation of benefits, provider statement, medical records, receipts, claim numbers, dates of service, prescription details, and any prior case numbers. If the issue is urgent or time-sensitive, ask Humana whether an expedited appeal or grievance process is available for your plan.
Humana Medicare, Medicaid, Dental, Vision, and Provider Contacts
Humana uses different support routes for different plan types. Members should use the number on their Humana member ID card when possible, because plan-specific numbers may vary by state, employer group, Medicare plan, Medicaid plan, dental plan, or vision plan.
- Medicare Plans: 1-800-457-4708 / TTY 711
- Individual Dental and Vision Plans: 1-877-877-1051
- Agents: 1-800-592-3005
- Provider Resources: Humana Provider Portal
- Humana Medicaid Information: Humana Medicaid
- MyHumana Sign In: MyHumana Account
For employer group plans, Medicaid plans, and special plan arrangements, the correct phone number may depend on the plan and state. Use your member ID card, Evidence of Coverage, plan documents, or MyHumana account for the most accurate route.
Regulatory and Medicare Complaint Options
If a Humana complaint involves Medicare, Medicaid, claims, benefits, plan access, coverage denials, or health plan rights and is not resolved through Humana, you may have outside complaint options depending on the plan type and state.
- Medicare Complaints: Medicare Complaint Information
- 1-800-MEDICARE: 1-800-633-4227 / TTY 1-877-486-2048
- State Insurance Department: Contact the insurance regulator in the state where your plan is issued.
- State Medicaid Agency: For Medicaid complaints, contact the Medicaid agency or managed care complaint route in your state.
Before contacting an outside agency, collect Humana case numbers, plan documents, denial notices, appeal letters, claims, bills, provider correspondence, prescription records, and a timeline of the issue. Do not submit more private medical information than the agency requires.
Privacy, Medical Information, and Account Safety
Do not post private medical, insurance, or account information in a public comment. This includes your Humana member ID, Medicare number, Social Security number, full date of birth, address, phone number, claim numbers, prescriptions, diagnoses, provider records, payment details, explanation of benefits, authorization letters, or screenshots from MyHumana.
- Humana Privacy Policy: Humana Privacy Policy
- Privacy Office Email: Pr***********@****na.com
- Privacy Office Phone: 1-866-861-2762
CorporateOfficeHeadquarters.com cannot access Humana accounts, claims, benefits, medical records, prescriptions, provider records, grievances, appeals, billing records, ID cards, MyHumana accounts, or plan documents.
Fraud, Scam, and Fake Humana Support Warning
Be cautious with fake Humana calls, emails, texts, plan-change notices, Medicare card offers, pharmacy benefit messages, provider directory links, refund offers, or messages claiming your coverage will be cancelled unless you verify personal information. Scammers may impersonate health insurance companies to collect Medicare numbers, Social Security numbers, payment details, prescription information, or login credentials.
Use only official Humana websites, MyHumana, the number on your member ID card, or verified Humana contact pages. If you suspect fraud, waste, or abuse connected to Humana services, Humana pages list 1-800-614-4126 for fraud, waste, or abuse reporting.
Common Humana Complaint Topics
Common Humana complaint topics may include denied claims, prior authorization delays, referral problems, dental coverage disputes, prescription coverage, Medicare Advantage plan issues, missing plan documents, incorrect addresses, ID card delays, customer service concerns, provider network confusion, billing questions, and difficulty reaching the right escalation team.
Reader reviews on this page have included concerns about dental coverage, denied claims, address and plan-document problems, missing Humana ID cards, customer service frustration, referral handling, and difficulty reaching corporate or higher-level support. If you share a review below, keep it factual and do not post private medical, insurance, account, or payment information.
Humana Competitors and Related Insurance Companies
Humana competes with major health insurance, Medicare Advantage, Medicaid managed care, dental, vision, and health services companies. Related companies and competitors include UnitedHealthcare, Elevance Health / Anthem, Blue Cross Blue Shield plans, Aetna, Cigna, Centene, CVS Health, Molina Healthcare, and regional health plans.
Related Resources
- UnitedHealthcare Corporate Office
- Aetna Corporate Office
- Cigna Corporate Office
- Centene Corporate Office
- Insurance Company Corporate Offices and Phone Numbers
- Humana on Customer Service Numbers CSN
Frequently Asked Questions About Humana Corporate Office
Where is Humana headquarters?
Humana’s current principal executive office is listed at 101 East Main Street, Louisville, KY 40202, USA.
What is Humana’s corporate office address?
The current Humana corporate office address is 101 East Main Street, Louisville, KY 40202. Older listings may show 500 W. Main Street, but Humana’s current annual filing lists 101 East Main Street.
What is Humana’s corporate phone number?
Humana’s corporate phone number is 1-502-580-1000. For member support, use the number on the back of your Humana member ID card whenever possible.
What is Humana customer service number?
Humana lists 1-800-448-6262 for general assistance. Medicare plan support is listed at 1-800-457-4708. If you do not have your Humana member ID card, Humana lists 1-866-427-7478.
How do I file a Humana grievance or appeal?
Use Humana’s official grievance and appeal resources, the online appeal or grievance form, or call 1-800-867-6601. Include the denial notice, claim number, provider information, plan documents, and supporting records.
Should I call corporate headquarters for a Humana claim or coverage issue?
For claims, coverage, plan documents, ID cards, referrals, prescriptions, dental, vision, or prior authorization issues, start with Humana member support, MyHumana, or the grievance and appeal route. Corporate headquarters may not be able to resolve account-specific health plan issues directly.
Can CorporateOfficeHeadquarters.com resolve my Humana complaint?
No. CorporateOfficeHeadquarters.com is not affiliated with Humana and cannot access accounts, claims, benefits, medical records, plan documents, grievances, appeals, prescriptions, ID cards, billing, or provider records.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and healthcare-related organizations. Our goal is to help readers find public-facing corporate details, understand where an organization is headquartered, and share experiences through reviews and comments.
Page Update Note
This Humana corporate office page was updated on July 7, 2026 to correct the headquarters address from the older 500 W. Main Street listing to 101 East Main Street, Louisville, KY 40202, confirm the corporate phone number, add Humana member support routes, include grievance and appeal resources, add privacy and fraud warnings, and better address searches for Humana headquarters address, Humana corporate office, Humana corporate address, Humana corporate office address, Humana HQ, Humana Louisville KY address, Humana HQ address, Humana main office, Humana address Louisville, and Humana address Louisville KY.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Humana Inc., Humana Insurance Company, CenterWell, any Humana health plan, Medicaid plan, Medicare plan, dental plan, vision plan, provider network, pharmacy benefit manager, regulatory agency, agent, broker, or customer service department. This page is for informational purposes only and is not medical, insurance, Medicare, Medicaid, legal, billing, privacy, or regulatory advice. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.
Share Your Experience with Humana
Have you contacted Humana corporate office, Humana member support, Medicare support, dental or vision support, provider services, MyHumana, a grievance or appeal team, Medicare, or a state insurance regulator? Share your experience in the comments below. Your feedback helps other readers understand how Humana handles corporate-office questions, denied claims, plan documents, ID cards, dental coverage, prescriptions, referrals, prior authorizations, customer service issues, grievances, appeals, and support escalations. Do not post private medical, insurance, account, Medicare, claim, prescription, provider, billing, or payment information publicly.
