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  • Humana Corporate Office Headquarters

Humana Corporate Office Headquarters

How To Contact Humana Corporate Office Headquarters

500 West Main Street
Louisville, KY 40202 USA
Corporate Phone Number: 1-502-580-1000
Fax Number: 1-502-580-3639
Customer Service Number: 1-800-448-6262

 
  • What exactly does auto refill mean. According to Humana it must mean that you have to call in each and every time you have medications you need that are already on auto refill.

     
  • I am so frustrated with Humana. I will be writing to the address above. They refuse to let me speak to someone on shore, even though the person who initially answers the phone in on shore. They consistently tell me to call another number, or say that they will "escalate for you". Then, they still adjudicate the claim the exact same way. I am so over this insurance company. Now Michigan State University is using them for their retirees and since we are next door to the university, we feel obligated to take this insurance. I plan on keeping a well documented paper trail on their claims and forwarding it to the university since they are self funded and need to take some responsibility for this disaster.

     
  • I am about fed up with Humana. I have been a provider for years but the last two years customer service is horrible. I cannot get answers as to why I am not getting paid on certain dates of service. I was told that they won't pay me 90837 but I was paid for 90837 on 3 of the 6 sessions on the same form. On yet another claim I was told that it was denied because it was not legible. It was printed through a program on the computer. It could not be any clearer. I understand why so many providers do not want to take Humana.

     
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