Equifax corporate office is located in Atlanta, Georgia. This guide provides the current Equifax headquarters address, corporate phone number, consumer customer service contacts, and dedicated routes for credit-report disputes, security freezes, fraud alerts, billing problems, employment-data questions, and unresolved complaints.
Equifax Inc. is a global data, analytics, and technology company and one of the three nationwide consumer credit-reporting agencies. Because credit-report issues involve sensitive personal information, consumers should use the official contact method assigned to their specific issue rather than beginning with the corporate switchboard.
- Equifax corporate office: 1550 Peachtree Street NW, Atlanta, GA 30309
- Corporate phone: 1-404-885-8000
- Consumer customer service: 1-888-378-4329
- Security freeze: 1-888-298-0045
- Fraud alert: 1-888-836-6351
- Online dispute center: File or monitor an Equifax dispute
Phone numbers
Choose the right support route
Dispute report information
Place or lift a freeze
Fraud alerts and identity theft
Get a free credit report
myEquifax and billing
The Work Number
Escalate a complaint
About Equifax
Official resources
Frequently asked questions
Read customer reviews
Leave a review
Equifax Corporate Office Address
| Office or department | Address |
|---|---|
| Equifax Inc. corporate headquarters | 1550 Peachtree Street NW Atlanta, GA 30309 United States |
| Equifax credit-report disputes by mail | Equifax Information Services LLC P.O. Box 740256 Atlanta, GA 30374 |
The headquarters address is intended for corporate correspondence. Do not mail a credit-report dispute or identity documents to the headquarters unless Equifax specifically instructs you to do so. Mail disputes to the address shown on the current official dispute form.
Equifax Phone Numbers and Contact Information
| Contact | Phone or link | Best used for |
|---|---|---|
| Consumer Customer Care | 1-888-378-4329 1-888-EQUIFAX |
Credit-report support, dispute questions, account access, products, subscriptions, and general consumer assistance |
| Security Freeze | 1-888-298-0045 | Placing, temporarily lifting, or permanently removing an Equifax freeze |
| Fraud Alert | 1-888-836-6351 | Initial fraud alerts and other eligible alert requests |
| Corporate Headquarters | 1-404-885-8000 | Corporate and executive-office correspondence, not routine consumer disputes or freezes |
| The Work Number data disputes | 1-866-222-5880 | Questions about disputing information in an Employment Data Report |
| Online support | Equifax contact page | Current consumer contact options and support links |
| Careers | Equifax job listings | Open positions and employment applications |
Equifax lists Consumer Customer Care hours as Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time, and Saturday and Sunday, 9:00 a.m. to 6:00 p.m. Eastern Time. Hours and routing can change, so verify them through the official contact page.
Equifax does not currently publish a general public Human Resources telephone number. The corporate number should not be labeled as a dedicated HR line. Job applicants should use the official careers website.
Choose the Correct Equifax Support Route
- Incorrect or incomplete report information: Submit a credit-report dispute online or with the current official mail-in form.
- Preventing certain access to an Equifax report: Use the security-freeze page or dedicated freeze number.
- Possible identity theft: Add a fraud alert, consider freezes at all three bureaus, contact affected creditors, and follow the recovery plan at IdentityTheft.gov.
- Free credit report: Use AnnualCreditReport.com for reports from Equifax, Experian, and TransUnion.
- myEquifax login or subscription: Use Equifax Consumer Customer Care or the options inside the account.
- Employment or income data: Use The Work Number employee and consumer services rather than personal credit-report support.
- Corporate correspondence: Use the Atlanta headquarters address or corporate switchboard.
Equifax may require personal information to verify identity after a consumer initiates an official dispute, freeze, or account process. Do not provide sensitive information to an unsolicited caller. Navigate to Equifax.com yourself or call a verified official number.
How to Dispute Information on an Equifax Credit Report
A dispute asks Equifax to investigate information that a consumer believes is inaccurate or incomplete. Filing an Equifax dispute is free.
- Obtain and review your Equifax credit report. Identify the exact account, balance, payment history, inquiry, name, address, or other information you believe is incorrect.
- Gather supporting records such as statements, payment confirmations, creditor correspondence, identity-theft reports, or documents showing the correct identifying information.
- Submit the dispute through the official Equifax dispute center. The online account can also be used to monitor eligible disputes.
- To dispute by mail, download the current Equifax dispute form and follow its instructions. Send copies rather than original documents.
- Save the confirmation number, completed form, supporting records, mailing receipt, investigation results, and related correspondence.
- If the disputed information came from a lender, card issuer, collection company, or another data furnisher, consider disputing it directly with that business as well.
- Review your Experian and TransUnion reports separately. Correcting an Equifax report does not automatically correct information maintained independently by another bureau.
If you disagree with the investigation result, review Equifax’s explanation and supporting information carefully. Contact Consumer Customer Care and use Equifax’s official options for submitting additional records or requesting further review.
How to Place, Lift, or Remove an Equifax Credit Freeze
A security freeze restricts certain access to an Equifax credit report for the purpose of opening new credit. Placing, temporarily lifting, and permanently removing an Equifax freeze is free.
- Manage online: Equifax security-freeze center
- Manage by phone: 1-888-298-0045
- Important: An Equifax freeze applies only to the Equifax report. Contact Experian and TransUnion separately to freeze those reports.
Equifax may require identity verification before changing a freeze. A freeze does not stop every type of fraud, prevent activity on existing accounts, or replace reviewing bank, card, and credit-report activity.
Equifax Fraud Alerts and Identity-Theft Help
| Option | What it does | Bureau coverage |
|---|---|---|
| Security freeze | Restricts certain access to a credit report for new-credit purposes | Place separately with Equifax, Experian, and TransUnion |
| Initial fraud alert | Asks potential creditors to take additional identity-verification steps and generally lasts one year | The bureau receiving the initial alert generally notifies the other two nationwide bureaus |
Place an Equifax fraud alert through the official fraud-alert page or call 1-888-836-6351. Extended fraud alerts and active-duty alerts have separate eligibility requirements.
If identity theft has occurred or is suspected:
- Contact affected banks, lenders, or card issuers through verified contact information.
- Review reports from all three nationwide credit bureaus.
- Place appropriate fraud alerts or freezes.
- Dispute fraudulent information through each applicable bureau.
- Visit IdentityTheft.gov to create an official recovery plan and access reporting tools and sample letters.
- Keep copies of reports, dispute confirmations, creditor correspondence, police reports, and other supporting records.
How to Get a Free Equifax Credit Report
AnnualCreditReport.com is the authorized central source for free credit reports from Equifax, Experian, and TransUnion. Free weekly online reports are currently available.
- Online: AnnualCreditReport.com
- Phone: 1-877-322-8228
- Equifax-only access: Eligible consumers may also obtain reports through a free myEquifax account.
A free credit report does not require enrollment in a paid Equifax monitoring product. Be cautious with lookalike websites that request payment or automatically enroll visitors in unrelated services.
myEquifax Login, Subscription, and Billing Help
A myEquifax account may be used to access eligible Equifax reports and products, manage a security freeze, and file or monitor disputes. For login problems, begin with the password-recovery and account-verification options at myEquifax.
How to cancel an Equifax product
- Sign in to myEquifax.
- Open the My Account area.
- Select the applicable product and use the available cancellation option.
- If online cancellation is unavailable, call 1-888-378-4329.
- Save the cancellation confirmation and review the product terms for its effective date.
Cancellation does not necessarily generate a refund for an earlier charge. If a transaction appears unfamiliar, first review Equifax purchase confirmations and the products listed in the account. If the charge still appears unauthorized after contacting Equifax, contact the card issuer through the number printed on the card or provided in the issuer’s official application.
Equifax and The Work Number
Equifax Workforce Solutions operates The Work Number, which handles employment and income information separately from an Equifax consumer credit report.
- View an Employment Data Report: Use the employee portal to review data associated with you.
- Dispute employment data: Use the official employee-data dispute process.
- Data-dispute questions: Call 1-866-222-5880.
- Employment-data freeze: Use the Work Number data-freeze page.
An error in an Employment Data Report should be disputed through The Work Number’s process. It should not be submitted as a consumer credit-report dispute unless the information also appears in an Equifax credit file.
How to Escalate an Equifax Complaint
- Start with the correct dispute, freeze, fraud-alert, account, billing, or employment-data route.
- Record the date and time, department, representative’s name, case number, confirmation number, and promised next step.
- Keep copies of documents, correspondence, dispute results, and mailing or submission evidence.
- If another company supplied the disputed information, contact and dispute the information with that company when appropriate.
- Ask Equifax Consumer Customer Care to review or escalate an unresolved service issue.
- For an eligible unresolved credit-reporting complaint, review the Consumer Financial Protection Bureau complaint process.
- Use the corporate headquarters only when the matter is genuinely corporate or prior consumer channels have not provided an applicable route.
Corporate correspondence may be directed to Equifax Inc., 1550 Peachtree Street NW, Atlanta, GA 30309. The corporate switchboard is 1-404-885-8000. Mailing the corporate office does not replace a required credit-report dispute or identity-verification process.
About Equifax
Equifax was founded in Atlanta in 1899 and is now a publicly traded global data, analytics, and technology company. Equifax Inc. trades on the New York Stock Exchange under the symbol EFX. Mark W. Begor is the company’s Chief Executive Officer.
Equifax provides consumer credit-reporting services, business risk and analytics products, identity and fraud services, and employment and income verification through Equifax Workforce Solutions. Consumer-facing services include credit reports, disputes, security freezes, fraud alerts, credit monitoring, and identity-protection products.
Equifax competitors
Equifax’s principal nationwide credit-reporting competitors are Experian and TransUnion. It also competes with consumer credit and identity platforms such as Credit Karma, although Credit Karma is not one of the three nationwide credit-reporting agencies.
Official Equifax and Consumer Resources
- Equifax consumer contact page
- Equifax dispute center
- Equifax security-freeze center
- Equifax fraud-alert center
- Equifax free credit-report information
- AnnualCreditReport.com
- IdentityTheft.gov
- CFPB complaint portal
- Equifax customer service, disputes, and freezes at CustomerServiceNumbers.com
- Equifax corporate and investor contact information
Equifax Corporate Office Frequently Asked Questions
Where is the Equifax corporate office?
Equifax Inc. is headquartered at 1550 Peachtree Street NW, Atlanta, GA 30309.
What is the Equifax corporate phone number?
The Equifax headquarters phone number is 1-404-885-8000. It is a corporate switchboard, not the primary number for consumer disputes, freezes, or account support.
What is the main Equifax customer service number?
Equifax Consumer Customer Care can be reached at 1-888-378-4329, also written as 1-888-EQUIFAX.
When is Equifax customer service open?
Equifax currently lists hours of 9:00 a.m. to 9:00 p.m. Eastern Time Monday through Friday and 9:00 a.m. to 6:00 p.m. Eastern Time Saturday and Sunday.
How do I dispute something on my Equifax report?
Use the official online dispute center or the current mail-in dispute form. Identify the exact information at issue, provide copies of supporting documents, and retain the confirmation and results.
Where do I mail an Equifax dispute?
The current Equifax dispute form directs mail to Equifax Information Services LLC, P.O. Box 740256, Atlanta, GA 30374. Verify the address on the latest form before mailing.
What is the Equifax credit-freeze number?
Call 1-888-298-0045 or use Equifax’s online security-freeze center.
What is the Equifax fraud-alert number?
Equifax’s automated fraud-alert number is 1-888-836-6351.
Do I need to freeze all three credit reports?
Yes, if you want freezes on all three nationwide reports. An Equifax freeze applies only to the Equifax report, so Experian and TransUnion must be contacted separately.
Does one fraud alert cover all three bureaus?
When an initial fraud alert is placed with one nationwide bureau, that bureau generally notifies the other two. This differs from a security freeze.
How can I get a free Equifax credit report?
Request a free report through AnnualCreditReport.com or call 1-877-322-8228. Eligible consumers may also access Equifax reports through myEquifax.
How do I cancel an Equifax subscription?
Sign in to myEquifax and look under My Account, or call 1-888-378-4329. Save the cancellation confirmation.
How do I contact Equifax Human Resources?
Equifax does not publish a general public HR phone number. Applicants should use the official Equifax careers website. The 404-885-8000 corporate number should not be described as a dedicated HR line.
Is The Work Number part of Equifax?
Yes. The Work Number is operated by Equifax Workforce Solutions and handles employment and income information separately from consumer credit reports.
Can CorporateOfficeHeadquarters.com fix an Equifax report?
No. This website is independent of Equifax and cannot access reports, correct information, place a freeze, add a fraud alert, cancel a subscription, or submit a regulatory complaint.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate contact information and consumer feedback resources for many years. For this update, the headquarters information, customer service number, dispute process, freeze number, fraud-alert route, free-report options, employment-data resources, and regulatory complaint instructions were checked against current Equifax, The Work Number, AnnualCreditReport.com, IdentityTheft.gov, CFPB, and investor-relations sources.
Page Update Note
This Equifax page was reviewed and expanded on September 1, 2026. The update replaced outdated consumer phone numbers, removed the unsupported designation of the corporate number as an HR line, added issue-specific support routes, incorporated the updated CustomerServiceNumbers.com resource, and added dispute, freeze, fraud-alert, identity-theft, billing, employment-data, complaint-escalation, privacy, FAQ, and review-navigation sections.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational and review website. It is not affiliated with Equifax Inc., Equifax Information Services LLC, myEquifax, or The Work Number. This page provides general contact information and is not legal, financial, credit-repair, or identity-theft advice. Contact details and procedures can change; verify sensitive requests through the applicable official website.
Equifax Customer Reviews and Complaints
At the time of this update, one Equifax review was visible on CorporateOfficeHeadquarters.com. The May 21, 2025 review described difficulty setting up an account and concern about verifying that a representative was legitimate before sharing sensitive identity information. With only one visible relevant review, there is not enough information to identify a broader customer trend or provide a meaningful aggregate rating.
Consumers should initiate contact through Equifax’s verified website or official telephone number before providing information used for identity verification. An unsolicited caller’s claim of representing Equifax should not be treated as proof that the caller is legitimate.
Share Your Equifax Experience
Have you contacted Equifax about a credit report, dispute, freeze, fraud alert, myEquifax account, subscription, Employment Data Report, or another customer service issue? Share a specific, respectful, first-hand review below. Helpful details include the type of problem, the support route used, the approximate date, the response received, and whether the matter was resolved.
Do not include Social Security numbers, birth dates, passwords, verification codes, complete account numbers, report contents, freeze information, dispute or case numbers, payment details, identity documents, full addresses, or private employee information. Posting a review does not contact Equifax or begin an official dispute, freeze, fraud alert, cancellation, or regulatory complaint.