CNN is a television, digital and streaming news organization owned by Warner Bros. Discovery. Viewers and subscribers often search for the CNN corporate office to provide editorial feedback, report an app or subscription problem, question a charge, request a correction, contact a newsroom-related department or learn where CNN’s Atlanta operations are located.
CNN no longer operates from One CNN Center in downtown Atlanta. Its Atlanta operations moved to Warner Bros. Discovery’s Techwood campus at 1050 Techwood Drive NW. CNN does not currently publish a general consumer customer-service phone number, so most viewer, app, subscription and billing concerns should be submitted through the official CNN Help Center or feedback form.
CNN Corporate Office and Headquarters Information
- Company: Cable News Network, commonly known as CNN
- Parent Company: Warner Bros. Discovery, Inc.
- CNN Atlanta Operations Address: 1050 Techwood Drive NW, Atlanta, GA 30318
- Former CNN Center Address: One CNN Center, Atlanta, GA 30303 — no longer CNN’s operating headquarters
- Atlanta Techwood Campus Main Line: 1-404-827-1700
- General CNN Consumer Support: CNN currently directs viewers and subscribers to its online Help Center and contact tools rather than publishing a general customer-service phone number.
- CNN Help Center: CNN App, Account and Subscription Help
- CNN Viewer Feedback: Submit CNN Feedback
- CNN Official Website: CNN.com
- CNN Press Room: CNN Press Room
- CNN Press Contacts: CNN Communications Contacts
- CNN Collection and Footage Licensing: 1-404-827-3322
- CNN Collection Email: li*******@*nn.com
- CNN Commercial Contact: Advertising and Commercial Inquiries
- CNN Careers: CNN Jobs at Warner Bros. Discovery
- WBD Privacy Center: Warner Bros. Discovery Privacy Requests
- Warner Bros. Discovery Corporate Address: 230 Park Avenue South, New York, NY 10003
- Warner Bros. Discovery Corporate Phone: 1-212-548-5555
- CNN Worldwide Chairman and CEO: Mark Thompson
- Warner Bros. Discovery President and CEO: David Zaslav
Important: The former CNN Center at One CNN Center in downtown Atlanta is no longer CNN’s headquarters. CNN completed its relocation to the Techwood campus, and the former property is now being operated and redeveloped separately from CNN.
The Atlanta main line is not a dedicated subscription, billing, app-support or viewer-complaint number. Use CNN’s online Help Center and feedback tools for consumer assistance.
The previously listed 1-404-827-1500 customer-service number and 404-827-1099 fax number could not be verified through CNN’s current official support resources and should not be presented as current consumer contacts.
Where Is the CNN Corporate Office?
CNN maintains major operations in Atlanta, New York, Washington, London and other cities.
Its Atlanta broadcast and production operations are located at:
CNN / Warner Bros. Discovery Techwood Campus
1050 Techwood Drive NW
Atlanta, GA 30318
The Techwood campus houses broadcast, production, technical and other Warner Bros. Discovery operations.
It is not a public viewer-service center. Do not travel to the campus expecting to:
- Submit a complaint in person
- Meet an anchor, reporter or executive
- Tour the newsroom
- Resolve a subscription charge
- Deliver an unsolicited résumé or program idea
- Hand materials directly to an editorial team
Security and access restrictions apply to corporate and production facilities.
Is One CNN Center Still CNN Headquarters?
No. One CNN Center was CNN’s well-known downtown Atlanta home for decades, but CNN moved its remaining Atlanta operations to the Techwood campus.
The former CNN Center:
- Was sold by CNN’s former parent company
- Is no longer occupied as CNN’s headquarters
- Has been rebranded and redeveloped by its current owners
- Should not be used as the primary address for current CNN correspondence
Mail sent to the former address may not reach the intended CNN department.
Warner Bros. Discovery Corporate Headquarters
CNN is currently a division of Warner Bros. Discovery.
The parent company’s principal executive offices are:
Warner Bros. Discovery, Inc.
230 Park Avenue South
New York, NY 10003
The WBD corporate-office number is 1-212-548-5555.
This number is intended for corporate and investor-level matters. It is not the primary route for:
- CNN subscription cancellations
- App troubleshooting
- Viewer feedback
- Political or editorial complaints
- TV-provider authentication
- Refund requests
- News tips
Those concerns should begin with the relevant CNN online form or support page.
How to Submit CNN Viewer Feedback
Use the official CNN feedback form for comments about:
- A CNN program
- An anchor, host, correspondent or contributor
- Political coverage
- Breaking-news coverage
- A specific report or interview
- Programming requests
- App design or features
- Advertising
- Video streaming
- International availability
- CNN Weather
The form includes separate categories for editorial feedback, general political feedback, CNN shows and special reports.
What to Include in CNN Editorial Feedback
Provide:
- The program or article title
- The broadcast or publication date
- The approximate broadcast time
- The anchor, reporter or writer when known
- The specific statement or segment involved
- A concise explanation of the concern
- Reliable supporting information when disputing a fact
- The requested correction or response
A general statement that CNN is biased, dishonest or inaccurate is less useful than identifying the specific report and disputed information.
Do not include threats, harassment, private employee information or unsupported allegations of criminal conduct.
How to Request a CNN Correction
CNN does not currently publish a separate general corrections email through its primary Help Center.
Use the official feedback form and select the most relevant editorial category.
A correction request should identify:
- The exact article, video or program
- The web address when applicable
- The publication or broadcast date
- The sentence, caption, graphic or statement believed to be incorrect
- The accurate information
- A reliable primary source supporting the request
Keep the request factual and focused. A disagreement with analysis or commentary is not necessarily a factual correction.
CNN Subscription and Account Support
CNN offers paid digital subscription options through CNN.com, the CNN app and participating third-party platforms.
Use the CNN Help Center for:
- Creating a CNN account
- Signing in
- Resetting a password
- Changing account information
- Managing a subscription
- Updating a payment method
- Canceling a subscription
- Reporting an unexpected charge
- Troubleshooting the CNN app
- Connecting a television provider
- Checking supported devices
CNN does not currently publish a general telephone number specifically for CNN.com subscription support.
How to Cancel a CNN Subscription
The cancellation process depends on who bills the subscription.
Subscription Billed Directly by CNN
To cancel through CNN:
- Sign in to the CNN account.
- Open Account Settings.
- Find the subscription-management section.
- Select Cancel Subscription.
- Complete the cancellation steps.
- Save the confirmation.
The subscription generally remains available until the end of the paid billing period.
Subscription Billed Through Another Provider
A subscription purchased through another company must generally be canceled through that provider.
Possible providers include:
- Apple
- Google Play
- Amazon Fire TV
- Prime Video Channels
- Roku
- A television or streaming provider
Check the CNN app under Settings and Manage Subscription to identify the billing provider.
Deleting the CNN app does not necessarily cancel the subscription.
CNN Refund and Billing Complaints
CNN states that direct CNN.com subscriptions are generally subject to a no-refund policy.
Customers should still contact CNN support about:
- An unexpected charge
- A duplicate subscription
- A charge after cancellation
- An incorrect billing period
- An account that cannot be accessed
- A subscription that does not provide the advertised access
Refund requests for subscriptions billed by Apple or Google must generally be submitted to that provider.
Before reporting an unfamiliar CNN charge:
- Check all email addresses used for CNN.
- Review Apple, Google, Amazon and Roku subscriptions.
- Ask household members whether they subscribed.
- Determine whether the transaction is pending or fully posted.
- Review the cancellation confirmation.
Contact the card issuer when an unauthorized, fully posted charge remains unresolved.
Do not publish payment-card numbers, account passwords, billing addresses or transaction screenshots containing private details in a public review.
CNN App and Streaming Complaints
The CNN Help Center provides troubleshooting for:
- Video buffering or freezing
- A blank screen
- App crashes
- Sign-in failures
- TV-provider authentication problems
- Unsupported devices
- Missing subscription access
- Audio or caption problems
- Repeated error messages
Basic troubleshooting can include:
- Updating the CNN app
- Restarting the device
- Checking the internet connection
- Signing out and back in
- Clearing browser data
- Trying a supported browser
- Disabling conflicting extensions
- Deleting and reinstalling the app
CNN recommends an internet download speed of at least 5 Mbps for streaming.
When contacting support, provide:
- The device make and model
- The operating-system version
- The CNN app version
- The exact error message
- The subscription provider
- The date and time of the problem
- Whether other streaming apps work
CNN TV Provider and Channel Complaints
CNN channel availability and channel numbers are controlled by television providers and local programming packages.
Contact the cable, satellite or streaming-TV provider for:
- A missing CNN channel
- A channel-number question
- A black screen or signal problem
- A television-package change
- A TV-provider login problem
- A cable or satellite bill
CNN generally cannot change a provider’s package price, equipment fee, channel placement or account status.
For a provider-authentication problem, use CNN’s Help Center and contact the television provider when necessary.
CNN Press and Media Contacts
CNN’s press contacts are intended for journalists and legitimate media inquiries.
Use the CNN Press Contacts page for publicity questions involving:
- CNN programming
- Anchors and correspondents
- CNN Original Series
- CNN Films
- CNN Digital
- CNN International
- CNN en Español
- Breaking-news coverage
- Ratings announcements
Press contacts are not general customer-service representatives and should not be used for subscription cancellations, app troubleshooting or routine viewer criticism.
CNN Footage and Archive Licensing
CNN Collection manages access to CNN archive footage.
Contact:
- CNN Collection Phone: 1-404-827-3322
- CNN Collection Email: li*******@*nn.com
- Address: 1050 Techwood Drive, Atlanta, GA 30318
- Website: CNN Collection
Use this department for legitimate licensing requests involving CNN video or archival material.
It is not the correct department for:
- Viewer complaints
- Article corrections
- Subscription billing
- Press interviews
- Employment applications
CNN Advertising and Commercial Partnerships
CNN International Commercial provides a separate business-contact form for:
- Advertising
- Sponsorships
- Branded content
- Content licensing
- Commercial partnerships
- Audience and marketing solutions
Use the CNN Commercial contact form for these inquiries.
Viewer feedback should be submitted through CNN’s feedback form instead.
CNN Careers and Human Resources
Search for CNN jobs through the Warner Bros. Discovery careers website.
Career areas can include:
- Reporting and journalism
- Editorial production
- Video and studio production
- Digital products
- Engineering and technology
- Audience development
- Marketing
- Finance
- Legal and standards
- Advertising sales
- Internships and early-career programs
The former WarnerMedia Careers link in the old article should be replaced with Warner Bros. Discovery Careers.
CNN does not publish the Atlanta main line as a public Human Resources or application-status number.
Applicants should use the official candidate portal. Current employees should use their manager, internal employee resources or assigned People and Culture representative.
CorporateOfficeHeadquarters.com cannot access job applications, interview schedules, employee files, payroll records, tax documents or benefits accounts.
CNN Privacy and Personal-Data Requests
Warner Bros. Discovery’s Privacy Center handles eligible privacy requests involving CNN and other WBD brands.
Available requests can include:
- Accessing personal data
- Deleting personal data
- Correcting certain information
- Learning about certain data disclosures
- Exercising state privacy rights
Use the WBD Privacy Center rather than sending sensitive identity documents to a general CNN feedback form.
Follow the portal’s identity-verification instructions.
CNN Ownership and Corporate Leadership
CNN is currently a division of Warner Bros. Discovery.
CNN’s current leadership includes:
- Mark Thompson: Chairman and CEO, CNN Worldwide
- Adam Cohn: Executive Vice President and CFO, CNN Worldwide
- Mike McCarthy: Executive Vice President and Managing Editor, CNN Worldwide
- Virginia Moseley: Executive Vice President of Editorial, CNN U.S.
- Eric Sherling: Executive Vice President, U.S. Programming, CNN Worldwide
David Zaslav is President and CEO of Warner Bros. Discovery.
CNN is not separately publicly traded. Warner Bros. Discovery is currently associated with the Nasdaq symbol WBD.
Corporate ownership and structure can change when announced transactions close. Verify the current owner through CNN and Warner Bros. Discovery before relying on older articles or directory listings.
CNN Viewer Reviews and Complaints
Visible submissions to CorporateOfficeHeadquarters.com currently consist primarily of viewer opinions about CNN’s editorial content.
They include concerns involving:
- Commentary during news reporting
- The distinction between news and opinion
- Political coverage
- Perceived bias
- Trust in CNN presenters and reporting
These comments do not currently describe meaningful experiences involving:
- A CNN subscription
- A refund request
- An app-support case
- A privacy request
- The Atlanta corporate office
- A direct customer-service interaction
They should therefore be described as viewer feedback rather than customer-service reviews.
The current submissions should be moderated to:
- Remove insults and personal attacks
- Remove unsupported statements presented as proven facts
- Identify the program, article or statement involved
- Separate factual-correction requests from political disagreement
- Retitle comments that are incorrectly labeled as customer-service experiences
- Apply the same standards to criticism from every political viewpoint
A useful CNN review identifies:
- The program, article, app or subscription involved
- The approximate date
- The specific concern
- The feedback or support route used
- Whether CNN responded
- Whether the issue was resolved
Do not publish threats, passwords, payment information, private employee details, home addresses or unsupported allegations of criminal conduct.
About CNN
CNN stands for Cable News Network.
Ted Turner launched CNN on June 1, 1980, as a 24-hour television news network.
CNN now operates television, digital, streaming, audio and international news services. Its portfolio includes:
- CNN U.S.
- CNN International
- CNN en Español
- CNN Digital
- CNN Original Series
- CNN Films
- CNN Audio
- CNN Newsource
- CNN Collection
CNN maintains bureaus and production operations in the United States and internationally.
The former article’s description of CNN as providing “government approved news” was unsupported and has been removed.
CNN Competitors and Related Corporate Office Pages
Readers comparing major news and media organizations may also find these pages useful:
Official CNN and Warner Bros. Discovery Resources
- Official CNN Website
- CNN Help Center
- CNN Viewer and Editorial Feedback
- Manage a CNN Subscription
- Cancel a CNN Subscription
- Troubleshoot CNN and CNN.com
- CNN Press Room
- CNN Press Contacts
- CNN Collection and Footage Licensing
- CNN Commercial Contact
- CNN Careers
- Warner Bros. Discovery
- Warner Bros. Discovery Leadership
- WBD Privacy Center
Frequently Asked Questions About CNN Corporate Office
Where is the CNN corporate office?
CNN’s Atlanta broadcast and production operations are located at Warner Bros. Discovery’s Techwood campus, 1050 Techwood Drive NW, Atlanta, Georgia 30318.
Is CNN still headquartered at One CNN Center?
No. CNN moved its Atlanta operations out of One CNN Center and into the Techwood campus. The former CNN Center is now separately owned and redeveloped.
What is the CNN headquarters phone number?
The Atlanta Techwood campus main line is commonly listed as 1-404-827-1700. It is not a dedicated consumer customer-service number.
What is the CNN customer-service phone number?
CNN does not currently publish a general consumer support phone number through its official Help Center. Use the online Help Center and contact tools for app, account and subscription assistance.
Is 1-404-827-1500 still CNN Customer Service?
That number appears in older directories but is not currently published as CNN’s consumer-support number by the official CNN Help Center.
What is CNN’s corporate fax number?
CNN does not currently publish a general headquarters fax number through its primary Help Center or corporate resources. The formerly listed 404-827-1099 number could not be verified.
How do I send feedback to CNN?
Use CNN’s official feedback form. It accepts editorial, political, program, app, streaming, advertising and subscription feedback.
How do I complain about a CNN anchor or program?
Use the feedback form and identify the show, anchor, date, approximate time and specific statement or segment involved.
How do I ask CNN to correct an article?
Submit editorial feedback with the article URL, headline, publication date, disputed statement and a reliable source supporting the correction.
How do I contact CNN about my subscription?
Use the CNN Help Center and the Contact Us option. Check account settings to identify whether CNN or a third-party platform bills the subscription.
How do I cancel CNN?
Cancel through CNN account settings when billed directly by CNN. Use Apple, Google, Roku, Amazon or the applicable provider when that company bills the subscription.
Can I get a refund from CNN?
CNN states that direct CNN.com subscriptions generally have a no-refund policy. Contact support about unexpected billing. Apple and Google control refunds for subscriptions billed through their platforms.
Why am I still being charged after deleting the CNN app?
Deleting an app does not cancel a subscription. Cancel through the provider that bills the account.
How do I fix the CNN app?
Update the app, restart the device, test the internet connection, sign out and back in, and reinstall the app when necessary. Use the CNN Help Center for device-specific instructions.
How do I contact CNN about advertising?
Use CNN International Commercial’s official business-contact form.
How do I license CNN footage?
Contact CNN Collection at 1-404-827-3322 or li*******@*nn.com.
How do I contact CNN’s press department?
Use the CNN Press Room contacts. Press representatives are not general viewer or subscription-support agents.
Who owns CNN?
CNN is currently a division of Warner Bros. Discovery.
Who is the CEO of CNN?
Mark Thompson is Chairman and CEO of CNN Worldwide.
Who is the CEO of Warner Bros. Discovery?
David Zaslav is President and CEO of Warner Bros. Discovery.
Where is Warner Bros. Discovery headquartered?
Warner Bros. Discovery lists its principal executive offices at 230 Park Avenue South, New York, New York 10003.
How do I apply for a CNN job?
Search and apply through the Warner Bros. Discovery CNN careers page. Do not use viewer feedback or press contacts to check an application.
How do I submit a CNN privacy request?
Use the Warner Bros. Discovery Privacy Center for eligible data access, deletion and privacy-rights requests.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate-office addresses, company contact information and consumer reviews for many years.
This page distinguishes CNN’s Atlanta Techwood operations from the former CNN Center, Warner Bros. Discovery corporate headquarters, viewer feedback, subscription support, press contacts, footage licensing, commercial inquiries, careers and privacy requests.
Corporate addresses, telephone numbers, leaders, ownership structures, subscriptions, prices and support procedures can change. Verify important details through CNN or Warner Bros. Discovery before mailing documents, traveling to an office or making a subscription decision.
Page Update Note
This CNN corporate-office page was updated to remove the outdated One CNN Center headquarters listing, identify CNN’s current Atlanta Techwood operations address, distinguish Warner Bros. Discovery’s New York corporate headquarters, remove an unverified customer-service and fax listing, add current viewer-feedback and subscription-support routes, update ownership and leadership, correct the company description, and provide guidance for app support, billing, cancellations, corrections, commercial contacts, licensing, privacy and careers.
The existing comments were also reviewed and should be categorized as viewer editorial feedback rather than verified customer-service experiences.
Last Updated: July 21, 2026
Share Your Experience with CNN
Have you contacted CNN about a program, article, subscription, app problem, billing issue or corporate matter? Share a factual review below and include:
- The program, article, app or subscription involved
- The approximate date
- The specific concern
- The feedback or support route used
- Whether CNN responded
- How the matter was resolved
Political and editorial opinions are permitted when written constructively, but comments should identify the specific report or program involved. Do not publish threats, passwords, payment information, private employee details, home addresses or unsupported allegations of criminal conduct.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational and consumer-review website. It is not affiliated with, endorsed by, authorized by or operated by CNN, Cable News Network, Warner Bros. Discovery, CNN Collection, CNN International Commercial, any CNN program, television provider, app store or subscription processor.
CorporateOfficeHeadquarters.com cannot access CNN accounts, subscriptions, refunds, billing records, editorial systems, unpublished reports, news tips, employment applications, employee records or feedback submissions. Nothing on this page determines whether a news report, political opinion or editorial claim is accurate. Company information and support procedures may change.