DoorDash is a food delivery, grocery delivery, convenience delivery, logistics, and local commerce platform headquartered in San Francisco, California. People often search for the DoorDash corporate office when they need the headquarters address, corporate phone number, customer support route, refund help, DashPass cancellation guidance, Dasher support, merchant support, or a way to escalate an unresolved complaint.
DoorDash Corporate Office and Headquarters Contact Information
- Company: DoorDash, Inc.
- Stock Symbol: DASH on the Nasdaq Stock Market
- DoorDash Corporate Office / Headquarters Address: 303 2nd Street, South Tower, 8th Floor, San Francisco, CA 94107, USA
- DoorDash Corporate Phone Number: 1-650-487-3970
- DoorDash Consumer Support: 1-855-431-0459
- Dasher Support: 1-855-431-0459 or support through the Dasher app
- Merchant Live Order Support: 1-855-222-8111
- Official Website: doordash.com
- Consumer Help Center: DoorDash Customer Support
- Dasher Help Center: DoorDash Dasher Support
- Merchant Help Center: DoorDash Merchant Support
- Investor Relations: DoorDash Investor Relations
The DoorDash corporate phone number is best treated as a headquarters or corporate-office number. For missing orders, incorrect food, denied refunds, DashPass billing, app problems, Dasher account issues, restaurant problems, merchant issues, or live delivery support, DoorDash’s official Help Center, app support tools, and service-specific support routes are usually the better first contact.
DoorDash Headquarters Address and Corporate Phone
DoorDash is headquartered at 303 2nd Street, South Tower, 8th Floor, San Francisco, CA 94107. DoorDash’s corporate phone number is 1-650-487-3970. This address and phone number are useful for corporate office, investor, legal, company research, and headquarters-related searches.
For customer complaints, DoorDash usually routes users through the app, Help Center, or support category tied to the order or account. A missing order, refund request, DashPass charge, Dasher account problem, merchant issue, or delivery dispute should start through the correct DoorDash support path before escalating to corporate office.
Choose the Correct DoorDash Support Route
- Current or recent customer order: Use the DoorDash app or consumer Help Center so the issue is connected to the correct order.
- Refund, missing item, wrong order, cold food, or delivery issue: Open the order in the DoorDash app and use the guided support options.
- DashPass cancellation or billing issue: Check your DoorDash account, subscription settings, billing method, and support history before contacting support.
- Dasher account, pay, delivery, or app issue: Use the Dasher app support hub or Dasher Help Center.
- Merchant or restaurant issue: Use the DoorDash Merchant Help Center or merchant portal support.
- DoorDash Drive live order issue: Use the merchant live order support route at 1-855-222-8111.
- Corporate, investor, or business inquiry: Use DoorDash Investor Relations, corporate resources, or the San Francisco headquarters address.
What to Have Before Contacting DoorDash Corporate Office
- DoorDash account email and phone number
- Order number, receipt, restaurant name, store name, or merchant name
- Date and time of the order, delivery, refund request, or support contact
- DashPass subscription status, cancellation confirmation, or billing record if relevant
- Photos of missing, wrong, damaged, or incorrect items when helpful
- Screenshots of app errors, support chats, refund decisions, email notices, or delivery instructions
- Dasher account, merchant portal, or store ID details if the complaint involves a Dasher or merchant account
- A short explanation of what happened and the resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full addresses, phone numbers, payment card details, passwords, verification codes, order screenshots with private details, driver personal information, or account credentials.
How to Escalate a DoorDash Complaint
Start with the DoorDash support route tied to your issue. For customer orders, use the DoorDash app or consumer Help Center so the complaint is linked to the order. For DashPass or billing issues, review your subscription settings and billing history before contacting support. For Dasher issues, use the Dasher app support tools. For merchant issues, use the Merchant Help Center or merchant portal.
If the issue remains unresolved, ask DoorDash support for a case number or written explanation. Save the order receipt, app screenshots, chat transcript, refund decision, email notices, and payment records. If the issue involves a card charge that you believe is unauthorized or different from the agreement, contact DoorDash first and then your card issuer before any dispute deadline expires.
For corporate correspondence, use DoorDash, Inc., 303 2nd Street, South Tower, 8th Floor, San Francisco, CA 94107. Keep any written complaint short, factual, and specific. Explain the order, account, support route used, what response you received, and the resolution you are requesting.
Common Reasons Customers Contact DoorDash Corporate Office
- Finding the DoorDash corporate office or headquarters address
- Looking for the DoorDash corporate phone number
- Missing orders, undelivered food, or denied refund requests
- Wrong items, cold food, damaged items, or restaurant order errors
- DashPass billing, cancellation, or recurring charge complaints
- Unwanted emails, app notifications, or account settings issues
- Dasher behavior, delivery instructions, or handoff problems
- Dasher account, pay, deactivation, or app support concerns
- Merchant, restaurant, DoorDash Drive, or live order support issues
- Difficulty reaching a supervisor or getting a written response
Refunds, Missing Orders, and Delivery Problems
Many DoorDash complaints involve missing orders, late deliveries, wrong items, partial refunds, denied refunds, or orders marked delivered when the customer says they were not received. Start with the order inside the DoorDash app and use the guided help process for the affected order.
Save the receipt, delivery photo, chat messages, refund decision, restaurant communication, and any photos showing what was received. If the issue involves a repeated problem at the same address, unclear delivery instructions, apartment access, gate codes, or handoff preferences, update your DoorDash delivery instructions before placing the next order.
DashPass Billing and Cancellation Guidance
DashPass complaints often involve recurring subscription charges, cancellation confusion, free trial expiration, or charges after a user believes the service was canceled. Check the DoorDash account tied to the charge, the subscription settings, the payment method, and any cancellation confirmation email.
If you are still being charged after cancellation, contact DoorDash support with the account email, charge date, payment method, cancellation date, and screenshots of any confirmation. If DoorDash cannot resolve the issue and the charge appears unauthorized, contact your card issuer before the dispute deadline expires.
Dasher, Merchant, and Business Support Guidance
DoorDash serves several different groups, including customers, Dashers, restaurants, merchants, and business partners. A Dasher pay or account issue should go through Dasher support. A restaurant or merchant issue should go through the Merchant Help Center or merchant portal. A DoorDash Drive live order issue should use the live merchant support route.
This separation matters because the corporate office is not usually the fastest path for order, pay, deactivation, merchant payout, menu, tablet, tax, or live delivery problems. Use the support route tied to the account type and keep case numbers or support transcripts for escalation.
Scam and Fake DoorDash Support Number Warning
Be careful with fake DoorDash support numbers, phishing texts, fake refund messages, social media impersonators, fake Dasher support calls, and emails asking for verification codes. Use DoorDash.com, the official DoorDash app, the Dasher app, or official DoorDash Help Center links before sharing account information.
Do not provide passwords, one-time codes, payment card numbers, bank login details, Social Security numbers, gift card numbers, or remote access to someone who contacts you unexpectedly claiming to represent DoorDash, Dasher support, merchant support, a refund department, or a delivery driver.
DoorDash Reviews and Complaints
Current reader-submitted COH reviews for DoorDash include individual complaints about DashPass charges after cancellation, missing orders, denied refunds, unwanted promotional emails, delivery instructions not being followed, rude customer support, and difficulty escalating beyond frontline support. These reviews reflect individual experiences and may vary by account, order, merchant, Dasher, support route, market, and timing.
If you leave a DoorDash review below, include the issue type, order category, support route used, dates of contact, and whether the complaint involved an order, refund, DashPass, Dasher, merchant, app problem, email issue, or corporate escalation. Do not post private account, payment, address, phone, or delivery-access information.
About DoorDash
DoorDash was incorporated in 2013 and later changed its name from Palo Alto Delivery Inc. to DoorDash, Inc. The company operates a local commerce platform that connects consumers with restaurants, convenience stores, grocery stores, retailers, merchants, and delivery workers known as Dashers.
DoorDash is publicly traded under the symbol DASH on the Nasdaq Stock Market. In addition to restaurant delivery, the company’s platform includes grocery, convenience, retail, merchant tools, DoorDash Drive, DashPass, and related delivery and logistics services.
Competitors and Related Corporate Office Pages
Customers researching DoorDash corporate office information may also compare related delivery, grocery, restaurant, and app-based service companies, including Uber Corporate Office, Grubhub Corporate Office, Instacart Corporate Office, Amazon Corporate Office, and Walmart Corporate Office. These companies may have overlapping complaint categories involving app orders, subscriptions, refunds, delivery issues, drivers, merchants, and customer support.
Related Resources
- DoorDash Consumer Help Center
- DoorDash Dasher Help Center
- DoorDash Merchant Help Center
- DoorDash Merchant Support Phone Numbers
- Official DoorDash Website
- DoorDash Investor Relations
- Uber Corporate Office
- Grubhub Corporate Office
- Instacart Corporate Office
Frequently Asked Questions About DoorDash Corporate Office
Where is DoorDash corporate office?
DoorDash corporate office is located at 303 2nd Street, South Tower, 8th Floor, San Francisco, CA 94107.
What is the DoorDash corporate phone number?
DoorDash’s corporate phone number is 1-650-487-3970. For order, refund, DashPass, Dasher, or merchant support, use the app or the appropriate DoorDash Help Center route.
What is DoorDash customer support number?
DoorDash consumer support can be reached at 1-855-431-0459. DoorDash also provides chat and guided support through the app and Help Center.
How do I file a complaint with DoorDash?
Start with the DoorDash app or Help Center category tied to the issue. Save the order number, receipt, screenshots, support chat, refund decision, and payment record. If unresolved, ask for a case number or written explanation.
How do I contact DoorDash about a refund?
Open the affected order in the DoorDash app and use the guided support options. Include the order number, restaurant or merchant, date, what was missing or wrong, and any photos or screenshots that support the request.
How do I contact DoorDash about DashPass charges?
Check the DoorDash account tied to the charge, review subscription settings, and contact DoorDash support with the charge date, payment method, account email, and any cancellation confirmation.
How do Dashers contact DoorDash support?
Dashers should use the Dasher app support hub or the DoorDash Dasher Help Center. DoorDash also lists 1-855-431-0459 for Dasher phone support.
How do merchants contact DoorDash support?
Merchants should use the Merchant Help Center or merchant portal. For U.S. DoorDash Drive live order support, DoorDash lists 1-855-222-8111.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies and brands. This page is designed to help readers identify the correct DoorDash corporate office, customer, Dasher, merchant, refund, DashPass, or app-support route before escalating a complaint.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with DoorDash, Inc., DoorDash Marketplace, DashPass, Caviar, Wolt, Deliveroo, any Dasher, any restaurant, or any merchant on the DoorDash platform. This page is for informational purposes only. Support routes, order policies, refund decisions, DashPass terms, Dasher policies, merchant support, phone numbers, and complaint handling may change over time. For account-specific help, use DoorDash’s official app, website, Help Center, or support tools.
Share Your Experience
Have you contacted DoorDash corporate office, customer support, Dasher support, merchant support, or app support about a missing order, refund, DashPass charge, delivery issue, Dasher complaint, merchant issue, app problem, email issue, or customer service experience? Share your experience below. Include the issue type, support route used, and whether your complaint was resolved, but do not post private information such as full addresses, phone numbers, payment details, passwords, verification codes, delivery access codes, or private account information.