Walmart Inc. is one of the world’s largest retail and e-commerce companies, operating Walmart stores, Walmart.com, Sam’s Club locations, and international retail businesses. The company is headquartered in Bentonville, Arkansas, where it was founded by Sam Walton.
Consumers commonly search for the Walmart corporate office phone number or headquarters address when they need help with an unresolved store complaint, online order, delivery, refund, Walmart+ membership, billing issue, account problem, or other customer service concern.
How to Contact Walmart Corporate Office
Walmart provides separate contact options for customer service, corporate matters, investors, suppliers, employment questions, and Sam’s Club. For most shopping, delivery, return, or store-related concerns, Walmart recommends beginning with its customer service team or online Help Center.
- Company Name: Walmart Inc.
- Official Company Contact Address: 1 Customer Drive, Bentonville, AR 72712
- Longtime Walmart Home Office Address: 702 SW 8th Street, Bentonville, AR 72716
- Walmart Customer Service: 1-800-925-6278 (1-800-WALMART)
- Walmart Home Office Phone: 1-479-273-4000
- Stock Symbol: Nasdaq: WMT
- Official Website: Walmart.com
- Corporate Website: Corporate.Walmart.com
- Customer Help Center: Walmart Help Center
- Careers: Walmart Careers
- Investor Relations: Walmart Investor Relations
Walmart’s investor website lists 1 Customer Drive as the company contact address. The 702 SW 8th Street address has long been associated with Walmart’s Bentonville Home Office and remains widely recognized by consumers searching for Walmart headquarters.
How to Escalate a Walmart Complaint
Store-specific and online-order concerns are normally handled through Walmart customer service before they reach the corporate office. Consumers attempting to resolve an issue may find the following process helpful:
- Contact the local store and ask to speak with the store manager for an issue involving a particular location.
- Call Walmart customer service at 1-800-925-6278 or use the Walmart Help Center for online orders, deliveries, returns, refunds, and Walmart+ concerns.
- Ask for a case number or reference number and keep copies of receipts, emails, chat messages, delivery notices, and refund confirmations.
- If the problem remains unresolved, request that the case be escalated to a supervisor or the appropriate corporate support team.
- For a written complaint, send a concise description and copies—not originals—of supporting documents to Walmart Inc. at 1 Customer Drive, Bentonville, AR 72712.
Do not publish full order numbers, payment-card information, passwords, account credentials, medical details, or other sensitive personal information in a public review.
About Walmart
Walmart traces its history to 1962, when Sam Walton opened the first Walmart store in Rogers, Arkansas. The company expanded by emphasizing low prices, broad product selection, efficient distribution, and stores serving both large cities and smaller communities.
Walmart has since developed into an omnichannel retailer serving customers through physical stores, websites, mobile applications, pickup locations, delivery services, advertising, financial services, pharmacies, and membership programs.
- Founded: 1962
- Founder: Sam Walton
- Headquarters: Bentonville, Arkansas
- President and CEO: John Furner
- Employees: Approximately 2.1 million worldwide
- Stores and Clubs: More than 10,800 worldwide
- Countries: 19
- Major Businesses: Walmart U.S., Walmart International, Sam’s Club, Walmart.com, and Walmart+
Walmart reported fiscal-year 2026 revenue of approximately $713 billion. Its operations include thousands of Walmart Supercenters, discount stores, Neighborhood Markets, Sam’s Club locations, international stores, and e-commerce websites.
Who Is the CEO of Walmart?
John Furner became president and chief executive officer of Walmart Inc. on February 1, 2026. He previously served as president and CEO of Walmart U.S. and, before that, as president and CEO of Sam’s Club U.S.
Furner began working for Walmart as an hourly associate in 1993 and later held positions involving store operations, merchandising, sourcing, marketing, international business, and executive leadership.
Walmart Ownership and Corporate Structure
Walmart Inc. is a publicly traded corporation listed on the Nasdaq stock exchange under the symbol WMT. It is not owned by one individual. Public shareholders own shares in the company, while members of the Walton family continue to hold a significant ownership interest.
Walmart’s major operating divisions include Walmart U.S., Walmart International, and Sam’s Club. Sam’s Club is owned by Walmart Inc. but operates as a separate membership warehouse business with its own stores, website, support channels, and leadership.
Walmart Reviews, Complaints and Customer Feedback
Reviews submitted to CorporateOfficeHeadquarters.com describe a wide range of Walmart experiences. Some customers compliment Walmart for convenient locations, broad product selection, competitive prices, pickup services, and access to groceries and household essentials.
Recent complaints and lower-rated reviews have commonly mentioned:
- Delivery delays and cancellations: Customers report grocery or merchandise deliveries being delayed, repeatedly rescheduled, or canceled.
- Refund delays: Some reviewers describe waiting longer than expected for refunds after canceling an order or returning merchandise.
- Walmart+ concerns: Reviews include complaints about membership charges, delivery expectations, and difficulty canceling or resolving membership issues.
- Account-access problems: Some customers report trouble accessing, verifying, updating, or closing their Walmart accounts.
- Customer-service escalation: Reviewers sometimes describe receiving conflicting answers or being unable to reach someone with authority to resolve the issue.
- Local store experiences: Complaints may involve employee interactions, product availability, food quality, checkout service, pickup orders, or store management.
These complaint themes are based on individual reviews submitted by visitors and do not necessarily represent every Walmart customer or location. Walmart operates thousands of stores, and experiences may vary considerably by location, order type, and support channel.
Walmart’s Competitive Landscape
Walmart competes across physical retail, grocery, warehouse clubs, e-commerce, home delivery, advertising, pharmacy services, and general merchandise. Its largest national competitors include:
- Amazon Corporate Office – Walmart’s largest broad e-commerce competitor, with overlapping product categories, delivery services, memberships, and online marketplaces.
- Target Corporate Office – A major general-merchandise retailer competing in groceries, household products, apparel, electronics, beauty products, pickup, and delivery.
- Costco Corporate Office – A membership warehouse retailer competing with both Walmart stores and Walmart-owned Sam’s Club.
Walmart also competes with value-focused and regional retailers, including:
- Dollar General Corporate Office – A value retailer with a large network of smaller neighborhood stores.
- BJ’s Wholesale Club Corporate Office – A membership warehouse retailer operating primarily in the eastern United States.
Related Walmart and Retail Corporate Offices
- Sam’s Club Corporate Office
- Target Corporate Office
- Costco Corporate Office
- Amazon Corporate Office
- Home Depot Corporate Office
- Best Buy Corporate Office
- Family Dollar Corporate Office
- Dollar General Corporate Office
Additional Walmart Consumer Resources
Consumers looking for help with Walmart customer service, an unfamiliar statement charge, or a possible Walmart-related scam may also find these resources useful:
- Walmart+ Customer Service Numbers and Reviews
- WMT PLUS Charge on a Credit Card or Bank Statement
- Walmart Scam Calls and How They Work
Frequently Asked Questions About Walmart Corporate Office
Where is Walmart headquartered?
Walmart is headquartered in Bentonville, Arkansas. Walmart’s official investor website lists its company contact address as 1 Customer Drive, Bentonville, AR 72712. The company’s longtime Home Office address is 702 SW 8th Street, Bentonville, AR 72716.
What is the Walmart corporate office phone number?
The Walmart Home Office phone number is 1-479-273-4000. For help with purchases, returns, deliveries, Walmart+, online accounts, or local store concerns, customers should generally begin with Walmart customer service at 1-800-925-6278.
What is Walmart’s customer service phone number?
Walmart customer service can be reached at 1-800-925-6278, also written as 1-800-WALMART. Customers can also use the Walmart Help Center for assistance with online orders, deliveries, returns, refunds, accounts, and memberships.
Who is the CEO of Walmart?
John Furner is the president and chief executive officer of Walmart Inc. He became CEO on February 1, 2026, after previously leading Walmart U.S. and Sam’s Club U.S.
How do I file a complaint with Walmart corporate?
Begin by contacting the local store manager or Walmart customer service. Ask for a case or reference number and request escalation if the concern is not resolved. Written correspondence may be sent to Walmart Inc., 1 Customer Drive, Bentonville, AR 72712.
How do I contact Walmart about an online order?
Customers can visit the Walmart Help Center or call 1-800-925-6278 for assistance with an online order. Having the order number, purchase date, delivery details, and prior support correspondence available may make the process easier.
Does Walmart own Sam’s Club?
Yes. Sam’s Club is a membership warehouse business owned by Walmart Inc. Sam’s Club maintains separate stores, customer service channels, memberships, and online services.
Can I contact Walmart’s CEO directly?
Walmart does not generally publish a direct personal phone number for its CEO. Customer complaints should be submitted through Walmart customer service, the Help Center, a store manager, or written corporate correspondence. Consumers may request that an unresolved matter be escalated to the appropriate executive support team.
How do I contact a specific Walmart store?
Use the store locator on Walmart.com to find the address, hours, and telephone number for a particular location. Store-specific issues are usually best addressed first with the store manager.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate office addresses, company phone numbers, headquarters information, and customer-service resources since 2004.
In addition to publishing business contact information, CorporateOfficeHeadquarters.com allows consumers to share reviews and describe their experiences with companies. These reviews can help identify recurring customer-service concerns, complaint trends, and areas where consumers have had difficulty obtaining assistance.
Contact information can change over time. Visitors should verify important details through Walmart’s official website before sending correspondence, providing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Walmart Inc. Walmart, Walmart+, Sam’s Club, and related names and logos are trademarks of their respective owners.
The corporate addresses, phone numbers, executive information, and other company details provided on this page are believed to be accurate at the time of publication but may change without notice. Reviews and comments represent the opinions and experiences of individual visitors and do not necessarily reflect the views of CorporateOfficeHeadquarters.com.
Share Your Walmart Experience
Have you contacted Walmart customer service, worked with a store manager, or attempted to escalate a concern to Walmart’s corporate office? Share your experience below.
When leaving a review, consider mentioning the type of issue, the support channel you used, whether Walmart responded, and whether the matter was resolved. Do not include payment-card numbers, passwords, complete order numbers, account credentials, home addresses, or other sensitive personal information.
