The current Walmart corporate address and headquarters mailing address is 1 Customer Drive, Bentonville, AR 72716. The Walmart Home Office phone number is 1-479-273-4000. Customers needing help with a store, order, delivery, refund, account, Marketplace purchase, or Walmart+ concern should normally begin with Walmart Customer Service at 1-800-925-6278 or use the official Walmart Help Center.
Walmart moved its corporate headquarters from 702 S.W. 8th Street to the new 1 Customer Drive Home Office in May 2025. The former address should no longer be used as Walmart’s primary corporate mailing address. Walmart is led by President and CEO John Furner, and its common stock now trades on Nasdaq under the symbol WMT.
- Corporate address: Walmart Inc., 1 Customer Drive, Bentonville, AR 72716
- Corporate phone: 1-479-273-4000
- Customer Service: 1-800-925-6278 / 1-800-WALMART
- Walmart.com Customer Escalations: 1-855-315-2743
- Store or corporate feedback: Walmart feedback form
- People Services: 1-800-421-1362
- Candidate help: 1-800-955-7267
Walmart Corporate Address, Mailing Address and Phone Number
Walmart Inc.1 Customer Drive
Bentonville, AR 72716
United States
- Walmart Corporate Address: 1 Customer Drive, Bentonville, AR 72716
- Walmart Mailing Address: Walmart Inc., 1 Customer Drive, Bentonville, AR 72716
- Walmart Headquarters Phone Number: 1-479-273-4000
- Walmart Customer Service: 1-800-925-6278 / 1-800-WALMART
- Walmart People Services for Associates: 1-800-421-1362
- Walmart Candidate Application Help: 1-800-955-7267
- Former Walmart Home Office Address: 702 S.W. 8th Street, Bentonville, AR 72716
- President and CEO: John Furner
- Stock Exchange and Symbol: Nasdaq: WMT
- Official Retail Website: Walmart.com
- Corporate Website: Corporate.Walmart.com
- Walmart Help Center: Walmart Customer Support
- Official Corporate Contact Page: Contact Walmart
- Store Locator: Find a Walmart Store
- Careers: Walmart Careers
- Investor Relations: Walmart Investor Relations
Did Walmart Move Its Corporate Headquarters?
Yes. Walmart moved its corporate headquarters and principal executive offices to 1 Customer Drive, Bentonville, AR 72716, effective May 15, 2025.
The previous Walmart Home Office address was:
Former Walmart Home Office702 S.W. 8th Street
Bentonville, AR 72716
The 702 S.W. 8th Street address remains widely shown in older directories, documents, websites, search results, and customer records. However, Walmart instructed shareholders and other correspondents to use 1 Customer Drive after the move.
The terms Walmart headquarters, Walmart corporate office, Walmart Home Office, Walmart head office, and Walmart main office now generally refer to the new corporate campus at 1 Customer Drive.
Which Walmart ZIP Code Should Be Used?
Walmart’s current regulatory filings identify the principal executive office as 1 Customer Drive, Bentonville, AR 72716. Some Walmart investor pages have displayed ZIP code 72712 for a company contact listing.
For current formal corporate correspondence, this page uses:
Walmart Inc.
1 Customer Drive
Bentonville, AR 72716
Customers sending legal, investor, supplier, privacy, benefits, pharmacy, employment, or department-specific records should verify whether Walmart has provided a separate mailstop or mailing address for that particular matter.
Choose the Correct Walmart Contact Route
The appropriate contact depends on whether the concern involves a store, online order, delivery, refund, Walmart+ membership, employee benefits, job application, pharmacy, financial service, supplier account, or corporate matter.
| Issue | Best first route | Next step if unresolved |
|---|---|---|
| Local store or associate complaint | Store department, store manager, or Store & Corporate Feedback | Call 1-800-925-6278 and request a case number |
| Walmart.com, pickup, or delivery | Purchase History, Help Center chat, or 1-800-925-6278 | Ask whether the case belongs with Walmart.com Customer Escalations at 1-855-315-2743 |
| Marketplace seller order | Open the order details and select Contact Seller | Contact Walmart Customer Care if the seller route does not resolve the issue |
| Return or refund | Returns & Refunds Help, Purchase History, or the store | Customer Service with the return record and refund confirmation |
| Walmart+ membership | Walmart+ settings or 1-800-924-9206 | Customer Service with billing and cancellation records |
| Pharmacy, Vision, or Auto Care | The local department or store manager | Use the service-specific contact shown on the receipt, prescription, work order, or account |
| MoneyCard, ONE/OnePay, credit card, or another financial product | The number on the card, statement, or official product website | The product issuer or appropriate financial regulator—not the retail switchboard |
| Associate benefits or workplace route | People Lead, OneWalmart, or People Services at 1-800-421-1362 | Open Door or the Global Ethics Helpline when the concern fits those channels |
| Job-application technical help | Candidate Help at 1-800-955-7267 | Use the contact route attached to the specific job posting |
| Corporate, investor, or administrative inquiry | Home Office at 1-479-273-4000 | Use the appropriate corporate department or mail a documented letter |
Why this matters: Walmart’s retail operations, Marketplace sellers, membership services, pharmacies, employee resources, and financial products do not all share one complaint team. Choosing the correct route is usually more effective than repeatedly calling the Home Office switchboard.
How to Escalate a Walmart Complaint
- Identify the correct store or department: Determine whether the problem involves a local store, Walmart.com order, delivery, pickup, pharmacy, financial product, Walmart+, marketplace seller, or corporate policy.
- Contact the store involved: Ask for the store manager when the complaint concerns a specific Walmart location.
- Contact Walmart Customer Service: Call 1-800-925-6278 or use the official Help Center and chat.
- Request a case or reference number: Record the date, time, representative, explanation, and resolution promised.
- Request escalation: Ask for a supervisor or the department responsible for the issue when the first contact cannot resolve it.
- Keep documentation: Retain receipts, order confirmations, delivery notices, return records, photographs, chats, emails, and refund confirmations.
- Send written correspondence: For an unresolved company-level matter, send a concise written complaint to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.
- Use an outside complaint route when appropriate: Certain payment, privacy, employment, safety, pharmacy, discrimination, marketplace, or consumer-protection issues may involve an appropriate card issuer, regulator, agency, attorney, or other qualified professional.
Explain what happened, identify the store or order, provide the relevant dates and case number, and clearly state the resolution requested. Send copies rather than original documents.
What to Have Before Contacting Walmart Corporate Office
- Store address and store number when available
- Order, pickup, delivery, return, or case number
- Date and approximate time of the transaction or incident
- Receipt or purchase record
- Product name, item number, or listing information
- Delivery or pickup confirmation
- Photographs of damaged, expired, missing, or incorrect merchandise
- Dates and names associated with previous support contacts
- Refund, cancellation, or adjustment confirmation
- A concise timeline of events
- The specific resolution requested
Do not publish full order numbers, payment-card information, passwords, verification codes, home addresses, private phone numbers, medical information, employee records, or other sensitive information in a public review.
Walmart Store Complaints
Contact the store manager first when a concern involves:
- Employee or manager conduct
- Product availability
- Expired or damaged food
- Checkout or self-checkout service
- Pricing or shelf-label differences
- Pickup orders
- Store cleanliness
- Accessibility
- Parking lot or property concerns
- Pharmacy, Vision Center, Auto Care Center, or Money Services at a particular location
Use the Walmart store locator to confirm the correct store telephone number and operating hours. Ask for the store manager when the department involved cannot resolve the complaint. Walmart’s Store & Corporate Feedback form can create a written record of store, associate, product, pickup, or company feedback.
Walmart Online Order, Pickup and Delivery Complaints
Online-order complaints may involve delayed deliveries, canceled orders, missing merchandise, incorrect substitutions, damaged products, address problems, marketplace sellers, refunds, or orders marked delivered but not received.
Before contacting Walmart:
- Review the order in Walmart Purchase History.
- Check tracking and delivery updates.
- Confirm the delivery address.
- Check entrances, parcel lockers, mailrooms, and household members.
- Photograph damaged packaging or products.
- Keep all merchandise and packaging until Walmart provides instructions.
- Save chats, emails, driver messages, and delivery photographs.
- Request written confirmation of a refund or replacement.
Call 1-800-925-6278 or use the Help Center when the online order tools do not resolve the matter. Walmart’s published ethics contact resources also list 1-855-315-2743 for Walmart.com Customer Escalations; ask whether your documented Walmart.com case belongs with that team.
Walmart Marketplace Seller Complaints
Some Walmart.com products are sold and fulfilled by independent Marketplace sellers. Open the order in Purchase History, select the order details, and use Contact Seller. Walmart says messages sent through this route are retained with the order and sellers are expected to respond within two business days.
Contact Walmart Customer Care if the seller does not respond, the order remains unresolved, or the listing or payment request appears improper. Do not send a seller extra delivery, customs, or release fees outside the Walmart checkout and order system.
Walmart Refund and Return Complaints
Refund concerns may involve canceled orders, store returns, online returns, delivery problems, duplicate charges, marketplace purchases, Walmart Cash, gift cards, or a refund taking longer than expected.
Keep:
- The receipt or order confirmation
- The return or cancellation date
- The return tracking number
- The refund confirmation
- The original payment method
- Any case or reference number
Refund processing time can depend on Walmart, the marketplace seller, the return method, and the customer’s bank or payment-card issuer. Do not assume a refund is complete until the credit appears on the appropriate account.
Return eligibility and timing vary by product, seller, purchase method, and Walmart’s current policy. Review the official Walmart Returns & Refunds Help before mailing an item or relying on an older policy summary.
Walmart+ Membership Complaints
Walmart+ concerns may involve membership charges, trial conversions, annual or monthly billing, delivery eligibility, canceled deliveries, fuel benefits, Paramount+ access, returns from home, or difficulty canceling a membership.
Review the membership section of the Walmart account and retain:
- The enrollment date
- The trial or renewal date
- The amount charged
- The payment method
- Cancellation confirmation
- Customer-service case numbers
Walmart+ membership support can be reached at 1-800-924-9206. General Walmart Customer Service is 1-800-925-6278. Keep screenshots or written confirmation showing the membership status, renewal date, cancellation date, refund request, and case number.
For a focused list of membership routes and customer experiences, see Walmart+ Customer Service, Cancellation Help and Reviews.
Unrecognized Walmart Charges on a Card or Bank Statement
An unfamiliar Walmart-related transaction may appear as WALMART, WM SUPERCENTER, WALMART.COM, WMT PLUS, EBTWM, BENTONVILLE AR, 702 SW 8TH ST, a store number, or a shortened merchant descriptor. The wording is a clue, not proof of which account, order, membership, store, or person created the charge.
Before disputing a completed charge:
- Copy the complete nonprivate statement descriptor, amount, and date.
- Check Walmart Purchase History, store receipts, Walmart+ billing, Marketplace orders, and email confirmations.
- Ask authorized card users or household members whether they recognize it.
- Check whether the transaction is pending, posted, duplicated, reversed, or connected to a split shipment.
- Contact Walmart through an official route and request a case number.
- Contact the card issuer, bank, or EBT administrator promptly if no authorized transaction explains the charge.
The Walmart charge and WMT descriptor guide separates common store, online-order, Walmart+, Bentonville-address, and EBT descriptors. It is an independent identification resource and cannot access or cancel a Walmart order, membership, card, or bank transaction.
Walmart Account Access and Security Problems
Customers may contact Walmart about login problems, password resets, telephone verification, locked accounts, unfamiliar orders, unrecognized charges, email-address changes, or difficulty removing account information.
Use the official Walmart Help Center and account-security routes. Do not respond to an unexpected message by providing a password, complete payment-card number, or one-time verification code.
For an unrecognized Walmart.com charge, use Walmart’s authenticated customer-service chat and contact the payment-card issuer promptly when account compromise is possible.
Walmart HR Phone Number, People Services and Ethics Contacts
Walmart does not publish one universal public Human Resources number for every applicant, associate, former associate, payroll question, employment complaint, benefits matter, or verification request.
Walmart People Services Phone Number
Current associates with questions about benefits and related People Services topics can call 1-800-421-1362 or use OneWalmart.
This number is commonly searched as the Walmart HR phone number, but it should be identified accurately as a Walmart People Services and benefits-support number rather than a universal public HR switchboard.
Walmart Candidate Help Line
Applicants needing technical help submitting a Walmart employment application can call 1-800-955-7267. Walmart currently lists candidate-help availability Monday through Friday.
Current Walmart Associates
Current associates should generally use:
- Their manager or People Lead
- OneWalmart
- People Services
- The applicable payroll or benefits route
- Established ethics, leave, workplace-safety, or associate-relations channels
Do not post employee IDs, Social Security numbers, payroll records, schedules, disciplinary documents, medical information, leave records, manager contact details, or confidential employment correspondence publicly.
Walmart Open Door and Global Ethics Helpline
Walmart directs many scheduling, transfer, workplace, and associate-relations questions through a manager, next-level manager, People Lead, or the Open Door process. The Open Door HelpLine is 1-800-361-0781.
For a concern that falls under Walmart’s Code of Conduct or ethics-reporting process, the U.S. Global Ethics Helpline is 1-800-963-8442 / 1-800-WM-ETHIC. Walmart states that ethics reports are handled as confidentially as possible and may be submitted anonymously where permitted. Review the official Report a Concern page before using the ethics channel for an ordinary customer-service issue.
Does Walmart Have a Corporate Email Address?
Walmart does not currently publish one general customer-facing corporate complaint email address for every store, order, delivery, refund, Walmart+, account, or employment concern.
Customers should use Walmart’s official Help Center, online chat, telephone support, store manager, or corporate postal address.
Walmart maintains separate email and contact channels for investors, media, suppliers, privacy requests, ethics matters, and other specialized departments. Those addresses should not be used for an ordinary customer-service complaint unless the concern actually belongs to that department.
Can You Contact Walmart’s CEO Directly?
John Furner is president and chief executive officer of Walmart Inc. Walmart does not publish a direct personal customer-service telephone number or general complaint email for its CEO.
Customers should submit complaints through the store manager, Walmart Customer Service, the Help Center, or written corporate correspondence. An unresolved matter can be submitted with a request that it be reviewed by the appropriate executive or corporate escalation team.
Do not rely on third-party websites that publish an unverified executive email address or personal telephone number.
Walmart Scam and Fake Support Warning
Be cautious of fake Walmart support numbers, refund scams, gift-card payment demands, account-verification messages, delivery texts, prize notices, survey scams, and calls claiming that an order or account has been compromised.
- Verify telephone numbers through Walmart.com or Corporate.Walmart.com.
- Access the Walmart account through the official app or website.
- Do not disclose passwords or one-time security codes.
- Do not provide remote access to a computer or mobile device.
- Do not send payments through gift cards, cryptocurrency, wire transfers, or unfamiliar applications.
- Verify unexpected refund, fraud, delivery, and account messages through official Walmart support.
Use the official Walmart website, app, Help Center, or a telephone number verified on Walmart’s own pages to investigate an unexpected message. A caller ID, logo, text thread, search advertisement, or email display name can be imitated.
Walmart Reviews and Complaints
Visible reader reviews on CorporateOfficeHeadquarters.com include experiences involving:
- Expired or outdated food remaining on store shelves
- Online orders that were delayed, canceled, or returned before delivery
- Delivery-driver and address problems
- Walmart+ grocery deliveries being repeatedly delayed or canceled
- Account-access and verification problems
- Difficulty closing or correcting an online account
- Refund delays and promotional-code responses
- Difficulty reaching someone with authority to resolve a complaint
These reviews represent individual reader experiences and do not establish that every Walmart customer, store, order, driver, or support interaction will have the same outcome.
A useful Walmart review should identify the general store or department, approximate date, type of issue, support route used, whether a case number was provided, and whether the matter was resolved.
For additional issue-specific contacts, see Walmart Customer Service, Orders, Returns and Complaints. Readers can also view or submit a rating at Walmart Reviews and Complaints on ZeroStars. Both are independent resources; individual reviews are personal reports and should not be treated as proof that every customer will have the same experience.
About Walmart Inc.
Walmart was founded by Sam Walton and opened its first Walmart store in Rogers, Arkansas, in 1962. Walmart Inc. now operates retail, e-commerce, grocery, warehouse-club, advertising, pharmacy, financial-service, pickup, delivery, and marketplace businesses.
Its major operations include Walmart U.S., Walmart International, Sam’s Club, Walmart.com, Walmart+, and related services. Walmart common stock trades on the Nasdaq Global Select Market under the symbol WMT.
Walmart Ownership and Corporate Structure
Walmart Inc. is a publicly traded corporation. Public shareholders own the company, while the Walton family continues to hold a significant ownership interest.
Sam’s Club is owned by Walmart Inc. but operates as a separate membership warehouse business with its own clubs, website, memberships, return policies, customer-service routes, and support teams.
Walmart Competitors and Related Corporate Office Pages
- Amazon Corporate Office
- Target Corporate Office
- Costco Corporate Office
- Sam’s Club Corporate Office
- Home Depot Corporate Office
- Best Buy Corporate Office
- Dollar General Corporate Office
- Family Dollar Corporate Office
- BJ’s Wholesale Club Corporate Office
Official and Related Walmart Resources
- Official Walmart Contact Page
- Walmart Help Center
- Walmart Store & Corporate Feedback
- Walmart Store Locator
- Walmart New Home Office
- Walmart SEC Filing Confirming the Headquarters Move
- Walmart 2026 Annual Report Filing
- Walmart Investor FAQs
- Walmart Stock Listing Transfer to Nasdaq
- Walmart Careers
- Walmart Application Help
- OneWalmart Associate Health and Benefits Resources
- Walmart Ethics and Associate Contact Resources
- Walmart Customer Service, Orders, Returns and Complaints
- Walmart+ Customer Service, Cancellation Help and Reviews
- Walmart Reviews and Complaints on ZeroStars
- Walmart Charges on Credit Card: WMT Descriptor Guide
Frequently Asked Questions About Walmart Corporate Office
What is the Walmart corporate address?
The current Walmart corporate address is Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.
What is Walmart’s mailing address?
Walmart’s current corporate mailing address is Walmart Inc., 1 Customer Drive, Bentonville, AR 72716. Department-specific correspondence may require a separate mailstop or address.
What is the Walmart headquarters address?
The Walmart headquarters address is 1 Customer Drive, Bentonville, Arkansas 72716.
What is Walmart’s corporate office address in Bentonville?
Walmart’s corporate office and principal executive offices are at 1 Customer Drive, Bentonville, AR 72716.
What is Walmart’s Home Office address?
The current Walmart Home Office address is 1 Customer Drive, Bentonville, AR 72716.
Is 702 S.W. 8th Street still Walmart’s headquarters?
No. Walmart moved its corporate headquarters from 702 S.W. 8th Street to 1 Customer Drive effective May 15, 2025. The 702 S.W. 8th Street location is the former Home Office address.
What is the Walmart corporate phone number?
The Walmart Home Office and corporate headquarters phone number is 1-479-273-4000.
What is Walmart’s customer-service phone number?
Walmart Customer Service can be reached at 1-800-925-6278, also written as 1-800-WALMART.
What is the Walmart HR phone number?
Walmart People Services can be reached at 1-800-421-1362 for benefits and related associate support. Current associates should also use OneWalmart or their People Lead.
What is the Walmart Human Resources number for job applicants?
Applicants needing assistance submitting a Walmart application can call the candidate help line at 1-800-955-7267.
Does Walmart have a corporate email address?
Walmart does not publish one general customer-facing corporate complaint email. Customers should use the Walmart Help Center, chat, telephone support, a store manager, or the corporate mailing address.
How do I file a complaint with Walmart corporate?
Begin with the store manager or Walmart Customer Service. Request a case number and escalation when the issue is not resolved. Written correspondence may be sent to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716.
How do I contact Walmart about an online order?
Use the Walmart Help Center or call 1-800-925-6278. Have the order number, purchase date, delivery information, and previous support records available.
Who is the CEO of Walmart?
John Furner is president and chief executive officer of Walmart Inc.
Can I contact Walmart’s CEO directly?
Walmart does not publish a direct personal customer-service number or general complaint email for its CEO. Use Walmart Customer Service, the Help Center, a store manager, or written corporate correspondence.
Does Walmart own Sam’s Club?
Yes. Sam’s Club is owned by Walmart Inc. but maintains separate clubs, memberships, websites, policies, and customer-support channels.
What stock exchange is Walmart listed on?
Walmart common stock trades on the Nasdaq Global Select Market under the symbol WMT. Walmart transferred its stock listing from the New York Stock Exchange to Nasdaq in December 2025.
Is CorporateOfficeHeadquarters.com affiliated with Walmart?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with Walmart Inc., Walmart.com, Walmart+, or Sam’s Club.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate addresses, headquarters phone numbers, company information, complaint guidance, and public review pages since 2010.
Information is reviewed using official company contact pages, regulatory filings, investor-relations materials, leadership pages, customer-support resources, career resources, and visible reader experiences when available.
Corporate addresses, leadership, telephone numbers, support routes, employment contacts, return policies, and complaint procedures may change. Verify time-sensitive information directly with Walmart before sending money, legal correspondence, employment records, medical information, or other private documents.
Page Update Note
This Walmart corporate office page was reviewed and updated on August 31, 2026.
The update verified Walmart’s current headquarters at 1 Customer Drive, Bentonville, AR 72716; identified 702 S.W. 8th Street as the former Home Office address; corrected Walmart’s current stock exchange to Nasdaq; retained current CEO John Furner; added Walmart.com Customer Escalations, Walmart+ support, Open Door, and Global Ethics contacts; expanded store, Marketplace, delivery, refund, charge, account-security, and employment guidance; and added current CSN, ZeroStars, and ChargeOnMyCard Walmart resources.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Walmart Inc., Walmart.com, Walmart+, Sam’s Club, any Walmart store, marketplace seller, delivery provider, payment processor, financial-service provider, pharmacy, employer, or government agency.
Walmart, Walmart+, Sam’s Club, and related names, logos, trademarks, and service marks belong to their respective owners. Corporate addresses, telephone numbers, leadership, employment contacts, support routes, store policies, membership terms, return procedures, refund timelines, and complaint processes may change without notice.
CorporateOfficeHeadquarters.com cannot access customer accounts, change orders, issue refunds, cancel memberships, restore accounts, process employment records, or contact Walmart on a reader’s behalf.
This page does not provide legal, employment, financial, medical, privacy, or regulatory advice. Contact Walmart, the applicable store, a card issuer, government agency, attorney, or other qualified professional when appropriate.
Share Your Walmart Experience
Have you contacted Walmart Customer Service, a store manager, Walmart.com support, Walmart+, People Services, the candidate help line, or Walmart’s corporate office about a complaint?
Share your Walmart experience below and explain the general store or department involved, approximate date, type of issue, support route used, whether a case number was provided, and whether the matter was resolved.
Privacy warning: Do not post complete order numbers, payment-card information, account credentials, passwords, verification codes, home addresses, private phone numbers, employee IDs, Social Security numbers, payroll records, medical information, legal documents, or employee personal information in a public review.
