Publix Corporate Office: Headquarters Address, Phone & Complaints 

Publix’s corporate office is located at 3300 Publix Corporate Parkway, Lakeland, FL 33811-3311, and the corporate headquarters phone number is 1-863-688-1188. The corporate number is primarily intended for headquarters and business matters. For help with a store visit, grocery purchase, deli or bakery order, refund, pharmacy concern, Club Publix account, digital coupon, or other customer complaint, call Publix Customer Care at 1-800-242-1227.

Publix Corporate Office Address and Phone Number

• Company: Publix Super Markets, Inc.
• Publix Corporate Address: 3300 Publix Corporate Parkway, Lakeland, FL 33811-3311, USA
• Publix Corporate Phone Number: 1-863-688-1188
• Publix Customer Care: 1-800-242-1227
• Customer Care Hours: Monday–Friday, 8:30 a.m.–5:00 p.m. Eastern Time
• Social-Media Support Hours: 8:00 a.m.–8:00 p.m. Eastern Time, 365 days a year
• Customer Care Mailing Address: Publix Super Markets, Inc., Corporate Office, ATTN: Customer Care, P.O. Box 407, Lakeland, FL 33802-0407
• Gift-Card Support: 1-800-830-8159
• Publix Specialty Pharmacy: 1-855-797-8254 (1-855-RxPublix)
• Website Accessibility: ac***********@****ix.com
• Official Website: Publix.com
• Publix Contact Page: Publix Contact Us
• Customer Care Form: Contact Publix Customer Care
• Store Locator: Find a Publix Store or Pharmacy
• Publix Pharmacy: Publix Pharmacy Services
• Club Publix: Club Publix
• Publix Careers: Publix Jobs
• Stockholder Services: Publix Stockholder Online
• Business Type: Privately owned, employee-owned supermarket company
• Public Stock Symbol: None

Important: The Publix corporate office is not a grocery store, retail pharmacy, public product-return counter, delivery center, gift-card service desk, or guaranteed walk-in complaint department. Do not mail groceries, prescriptions, gift cards, product returns, or other merchandise to 3300 Publix Corporate Parkway unless Publix provides specific written instructions.

Publix Corporate Office Versus Customer Care

The corporate number, 1-863-688-1188, is associated with Publix’s principal executive offices. It is not the fastest route for most store, product, pharmacy, coupon, refund, delivery, or account problems.

Use the contact route that matches the issue:

• Store visit, employee, manager, checkout, pricing, refund, or product complaint: Begin with the store manager, then contact Customer Care.
• Deli, bakery, seafood, meat, cake, sub, platter, or prepared-food order: Contact the store where the order was placed.
• Retail pharmacy prescription: Contact the Publix Pharmacy location handling the prescription.
• Specialty medication: Call 1-855-797-8254.
• Club Publix, app, digital coupon, or account issue: Use Publix Customer Care and provide the account email or telephone number.
• Delivery or curbside order: Contact Instacart through the order or call 1-888-246-7822.
• Gift card: Call 1-800-830-8159.
• Product recall: Review Publix’s current recall page and follow the instructions for the product.
• Stock or retirement-plan account: Use Publix Stockholder or Retirement Services.
• Job application: Use Publix Careers and the application connected to the position.
• Supplier or business proposal: Use Publix Business Connection.

Publix Customer Care Hours and Response Time

• Telephone Customer Care: Monday–Friday, 8:30 a.m.–5:00 p.m. Eastern Time
• Social-Media Support: 8:00 a.m.–8:00 p.m. Eastern Time, 365 days a year
• Online Contact Form: Available at any time

Publix states that it will generally try to respond to online contact submissions within 24–48 business hours. For an urgent store, product, pharmacy, or customer-service concern, call during normal Customer Care hours.

Local store and pharmacy hours vary. Use the store locator to confirm the correct telephone number, department hours, pharmacy hours, and available services.

Does Publix Have a Corporate Complaint Email?

Publix does not prominently publish one general corporate email address for ordinary grocery, store, deli, bakery, pharmacy, refund, pricing, coupon, or delivery complaints.

The official online contact form is the primary written electronic route for Customer Care. It allows the customer to select the appropriate topic and provide the store, product, order, or account information needed to investigate the complaint.

Publix does publish specialized email addresses for limited purposes:

• Website Accessibility: ac***********@****ix.com
• Technology Supplier Proposals: Follow the current instructions on Publix Business Connection.
• Community and Media Contacts: Use Publix’s official corporate contact directories.

Do not send an ordinary order or refund complaint to an accessibility, media, supplier, or community-relations address.

What to Gather Before Contacting Publix

• Store address, city, state, and store number
• Date and approximate time of the visit or purchase
• Receipt, transaction number, pickup order, or delivery order
• Department involved, such as deli, bakery, pharmacy, meat, seafood, produce, or customer service
• Product name, size, UPC, lot code, and expiration date
• Photographs of the product, receipt, shelf tag, packaging, or store condition
• Club Publix account email or telephone number
• Digital coupon, BOGO, or promotion terms
• Instacart order number when delivery or curbside is involved
• Gift-card receipt and card information when relevant
• Names or roles of managers or representatives already contacted
• Prior case number and promised follow-up date
• The specific resolution requested

Do not publish prescription numbers, medication information, patient names, payment-card details, gift-card numbers or PINs, Club Publix passwords, verification codes, delivery addresses, employee identification numbers, Social Security numbers, or other sensitive information in a public review.

How to File and Escalate a Publix Complaint

1. Start with the department involved: Ask for the deli, bakery, pharmacy, meat, seafood, produce, or customer-service manager.
2. Ask for the store manager: Explain what occurred and the resolution requested.
3. Keep the evidence: Save the receipt, product, packaging, label, photographs, offer terms, and order confirmation.
4. Contact Publix Customer Care: Call 1-800-242-1227 or submit the official contact form.
5. Request a case number: Record the representative, date, department, and expected response.
6. Ask for the correct escalation: Depending on the issue, this may involve store operations, pharmacy, product quality, pricing, digital services, delivery, gift cards, accessibility, or another team.
7. Keep one written timeline: Record each contact, promised action, and result.
8. Mail a written complaint when appropriate: Send copies rather than original receipts or records to Publix Super Markets, Inc., Corporate Office, ATTN: Customer Care, P.O. Box 407, Lakeland, FL 33802-0407.

Publix Store and Manager Complaints

Store complaints may involve:

• Employee or manager conduct
• Long checkout or customer-service waits
• Incorrect pricing
• Product availability
• Dirty floors, restrooms, carts, or checkout areas
• Parking-lot or entrance safety
• Accessibility concerns
• Department staffing
• Unexpected store closure or hours
• Difficulty completing a refund or exchange

Provide the exact store location and date. Avoid identifying an employee beyond what is reasonably necessary to investigate the complaint.

Publix also accepts compliments. Include the employee’s first name, department, store location, date, and a description of the helpful service.

Publix Deli, Sub, Bakery, and Prepared-Food Complaints

Complaints involving the deli, bakery, subs, fried chicken, rotisserie chicken, platters, cakes, seafood, or prepared food are usually best handled by the store where the item was purchased or ordered.

Common concerns include:

• Incorrect or missing sub ingredients
• Long waits at the deli counter
• An online order not ready at pickup time
• Chicken, tenders, or prepared food unavailable during advertised service periods
• Incorrect cake design, message, size, or pickup date
• Product freshness, quality, or portion size
• A platter or catering order that is incomplete
• Unhelpful department or manager response

Keep the receipt or order confirmation. For an online pickup, save screenshots showing the item, store, pickup time, and confirmation.

Publix Pricing, Shelf-Tag, BOGO, and Publix Promise Complaints

Pricing complaints may involve a shelf tag, advertised price, BOGO offer, Club Publix promotion, digital coupon, package size, substitution, or checkout total.

Publix Promise

Publix states that if an item scans above the shelf or advertised price during checkout, the customer will receive one of that item free and the remaining quantities will be charged at the lower price. Alcohol and tobacco products are excluded.

How to Document a Pricing Complaint

• Keep the receipt
• Photograph the shelf tag or promotion
• Confirm the exact product size, variety, and UPC
• Check the promotion dates and quantity requirements
• Ask the customer-service desk or store manager to review the discrepancy
• Identify whether a Club Publix telephone number or digital coupon was required

A general complaint that Publix prices are high is different from an allegation that a specific item scanned incorrectly. Include exact products and prices when requesting a review.

Publix Returns and Refunds

Publix’s current refund policy states that customers unhappy with a purchase may bring the item to a store for replacement or refund.

Return With a Receipt

An eligible purchase returned with a receipt may be replaced or refunded to the original payment method.

Receipt Lookup

If the customer paid with a card or entered a telephone number at checkout, Publix may be able to locate the transaction. A successfully located receipt may allow Publix to refund the original payment method.

Return Without a Receipt

If Publix cannot locate the receipt, it may require the customer to identify themselves through Club Publix or provide government-issued photo identification. The refund may be issued through a Publix gift card.

Publix reserves the right to limit refunds involving misuse or where prohibited by law. Product recalls, alcohol, tobacco, gift cards, prescriptions, and other regulated or restricted products can involve additional requirements.

Club Publix, App, and Account Complaints

Club Publix complaints may involve:

• Login or verification problems
• An incorrect email address or telephone number
• Missing e-receipts
• A personalized perk that did not apply
• Communication preferences
• A shopping list that disappeared
• Payment-method problems
• A gift card not appearing
• Duplicate or inaccessible accounts

Provide the email address or telephone number connected to the account, but never publish a password or one-time verification code.

Publix Digital Coupon Complaints

Publix digital coupons are available to Club Publix members.

How Digital Coupons Work

1. Join or sign in to Club Publix.
2. Open the Digital Coupons page.
3. Clip the coupon before checkout.
4. Purchase the exact eligible product, size, and quantity.
5. Enter the unique 10-digit telephone number connected to the account at checkout.
6. Review the receipt for the itemized savings.

Expiration dates and redemption limits apply. Most coupons can be used only once unless the offer states otherwise.

Digital Coupon Did Not Apply

Save a screenshot showing that the coupon was clipped, its expiration date and terms, the qualifying product, and the receipt.

Ask the store customer-service desk to review the transaction. Contact Publix Customer Care if the problem appears to involve the Club Publix account or website.

Delivery warning: Digital and printed coupons clipped to a Club Publix account are not currently redeemable through Instacart delivery or curbside pickup.

Publix Delivery and Curbside Pickup Complaints

Publix delivery and curbside pickup are powered by Instacart in participating areas.

• Instacart Support: 1-888-246-7822
• Instacart Help Center: Publix Delivery and Pickup Help
• Senior and Specialized Support: 1-844-981-3433

Delivery complaints may involve:

• Missing, damaged, or incorrect items
• Unapproved substitutions
• Late or canceled delivery
• An order marked delivered but not received
• A shopper or driver complaint
• Unexpected item prices, service fees, or tips
• BOGO or Club Publix perk eligibility
• Refund or account-credit delays
• A curbside order not ready

Delivery and curbside item prices may be higher than prices inside the store. Not every weekly ad promotion applies. Most BOGOs and some Club Publix perks may apply when the account is linked, but clipped digital coupons do not.

Publix gift cards and prepaid credit cards currently cannot be used for delivery or curbside pickup.

A delivery item can also be taken to the Publix customer-service counter. Retain the Instacart order confirmation, receipt, shopper communications, photographs, and refund case number.

Publix Pharmacy Complaints

There is not one separate public “Publix Pharmacy corporate office” number for every retail prescription complaint. Begin with the pharmacy that filled or attempted to fill the prescription.

Retail pharmacy concerns may involve:

• Prescription wait or refill delay
• Medication availability
• Insurance rejection
• Prescription transfer
• Vaccine appointment
• Pharmacist or technician communication
• Pharmacy-app or account access
• Pickup, curbside, or prescription delivery
• Pricing or prescription discount

Contact the pharmacy shown on the prescription label or use the store locator. The local pharmacy has access to the prescription status and patient record.

Do not publish medication names, prescription numbers, patient names, birth dates, insurance information, or health details in a public review.

Publix Specialty Pharmacy

• Telephone: 1-855-797-8254
• Monday–Friday: 9:00 a.m.–9:00 p.m. Eastern Time
• Saturday: 9:00 a.m.–7:00 p.m. Eastern Time
• Sunday: 11:00 a.m.–6:00 p.m. Eastern Time

Specialty Pharmacy can assist with specialty-medication refills, order status, shipments, insurance, billing, and clinical support. A pharmacist is available 24/7 for specialty-pharmacy clinical questions.

Call 911 for a medical emergency rather than waiting for Customer Care or corporate review.

Publix Product Quality, Food Safety, and Recall Complaints

Product complaints may involve:

• Spoiled or expired food
• Damaged or leaking packaging
• Foreign material
• Incorrect labeling
• Missing allergen information
• Short expiration dates
• A Publix private-label product
• A recalled item
• Illness or allergic reaction

Keep the product, packaging, receipt, UPC, lot code, expiration date, and photographs unless a recall notice or safety concern requires immediate disposal.

Review Publix’s official Recall and Safety Notices. Publix states that it monitors regulatory recalls, removes affected products from stores, and publishes applicable customer information.

Seek medical or emergency assistance for severe symptoms or an allergic reaction rather than waiting for a corporate response.

Publix Gift-Card Complaints

• Gift-Card Support: 1-800-830-8159
• Monday–Thursday: 8:00 a.m.–5:00 p.m. Eastern Time
• Friday: 8:00 a.m.–4:30 p.m. Eastern Time
• Balance Check: Check a Publix Gift-Card Balance

Publix gift cards:

• Do not expire or decrease in value over time
• Cannot be returned or refunded
• Generally cannot be replaced if lost or stolen
• Cannot be used to purchase another gift card
• Cannot currently be used for delivery or curbside orders
• Can be stored in a Club Publix account when the card has an available balance and PIN

Keep the card and purchase receipt. Never post the complete gift-card number, PIN, barcode, or balance.

Unrecognized Publix Charge

An unfamiliar Publix charge may involve:

• A grocery purchase
• A Publix Pharmacy transaction
• An Instacart authorization or completed order
• A gift-card purchase
• A household member’s purchase
• A delayed or pending card authorization

Compare the amount and date with receipts and order history. Contact Publix or Instacart when the transaction appears connected to a legitimate order but contains an error.

Contact the bank or card issuer promptly when the completed charge appears unauthorized. Do not disclose the complete card number in a public complaint.

Publix Website Accessibility Support

Customers experiencing difficulty accessing Publix’s website or digital services can contact:

• Telephone: 1-800-242-1227
• Monday–Friday: 9:00 a.m.–6:00 p.m. Eastern Time
• Saturday: 9:00 a.m.–noon Eastern Time
• Email: ac***********@****ix.com

Identify the webpage, feature, device, assistive technology, and nature of the accessibility problem. The accessibility email should not be used for an unrelated grocery refund or store complaint.

Publix Privacy Requests

Publix’s Consumer Privacy Notice explains applicable rights involving personal-data access, correction, deletion, portability, and certain advertising choices.

Consumers can use the Publix Privacy Request Center. A consumer without a Club Publix account can call 1-800-242-1227 and state that they want to exercise applicable state data-privacy rights.

Deleting information may affect Club Publix perks, clipped digital coupons, e-receipts, shopping lists, communication settings, and pharmacy-account features.

Publix may require identity verification. Submit sensitive identification only through an official Publix process.

Publix Employees, HR, Payroll, and Careers

Store Job Applicants

Job seekers should apply through Publix Careers or the official store application system.

The public corporate number is not a general application-status line. Hiring decisions are normally handled by the store, warehouse, distribution center, manufacturing location, or corporate department connected to the position.

Current Associates

Current associates should use Publix PASSport, their manager, Human Resources, payroll, benefits, leave, retirement, or another established internal associate resource.

Former Associates

Former associates should use the contacts provided in separation, payroll, tax-document, stock, retirement, or benefits correspondence.

Do not publish employee identification numbers, Social Security numbers, payroll records, schedules, tax documents, medical records, disciplinary information, or workplace-investigation materials publicly.

Publix Stockholder and Retirement Support

Publix is privately owned and does not have a publicly traded stock symbol.

• Stockholder and Retirement Toll-Free Number: 1-800-741-4332 outside Lakeland
• Local Number: 1-863-688-7407
• Hours: Monday–Friday, 8:30 a.m.–4:30 p.m. Eastern Time
• Mailing Address: P.O. Box 32040, Lakeland, FL 33802-2040

Stockholder Services assists with Publix stock accounts. The Retirement Department assists with PROFIT Plan and 401(k) SMART Plan accounts. These departments do not handle ordinary customer complaints.

Publix Suppliers, Media, and Community Requests

Customer Care should not be used for every business, media, supplier, charitable, or community request.

• Supplier Information: Publix Business Connection
• Media Relations: Publix Media Contacts
• Community Requests: Publix Community Giving

Existing suppliers should use their Publix buyer or primary business contact. Potential suppliers should follow the registration process for the applicable product or service category.

Publix Scam and Fake-Support Warning

Scammers may use the Publix name in fake coupon offers, survey rewards, gift-card promotions, delivery texts, social-media giveaways, job offers, or customer-service listings.

Warning signs include requests for:

• A Club Publix password or verification code
• A complete payment-card number
• A gift-card number and PIN
• Payment through gift cards, cryptocurrency, wire transfer, or an unfamiliar payment app
• A fee to receive a refund, coupon, or prize
• Money to secure a Publix job or interview
• Remote access to a phone or computer

Use Publix.com, the official Publix app, Publix Careers, and verified telephone numbers. Open a delivery order directly through Publix or Instacart rather than clicking a suspicious text message.

About Publix Super Markets

George W. Jenkins founded Publix in Winter Haven, Florida, in 1930. Publix has grown into the largest employee-owned company in the United States and one of the country’s largest supermarket companies.

Publix currently operates in Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina, Virginia, and Kentucky.

• Founded: 1930
• Founder: George W. Jenkins
• Headquarters: Lakeland, Florida
• Chairman of the Board: Todd Jones
• Chief Executive Officer: Kevin Murphy
• President: John Goff
• Chief Financial Officer: David Phillips
• Chief Information and Digital Officer: Laurie Douglas
• General Counsel and Secretary: Merriann Metz
• Current Store Count: 1,441
• Associates: More than 260,000
• Fiscal 2025 Sales: Approximately $62.7 billion
• Fiscal 2025 Net Earnings: Approximately $4.7 billion
• Business Type: Privately owned, employee-owned supermarket company
• Public Stock Symbol: None

How Many Publix Stores Are There?

Publix currently reports 1,441 stores across eight Southeastern states:

• Florida: 897 stores
• Georgia: 219 stores
• Alabama: 96 stores
• South Carolina: 74 stores
• North Carolina: 62 stores
• Tennessee: 62 stores
• Virginia: 24 stores
• Kentucky: 7 stores

Store totals change as locations open, close, relocate, or are rebuilt. Use the official store locator for current local information.

Who Owns Publix?

Publix Super Markets, Inc. is privately owned. It is the largest employee-owned company in the United States.

Publix common stock is not publicly traded and does not have a stock-market ticker. Eligible active associates and members of the board can purchase Publix stock during designated offering periods.

Publix Reviews and Complaints

As of July 30, 2026, this CorporateOfficeHeadquarters.com page displays five visible Publix reviews dated January 1, 2025, through March 23, 2026.

The visible reviews describe:

• A deli complaint involving unavailable sub ingredients, an unprepared counter, employee attitude, and difficulty obtaining a regional customer-service contact
• A Hickory Flat, Georgia complaint about chicken tenders and oven-baked chicken being unavailable at dinner time
• Concerns that Publix prices and some BOGO prices were substantially higher than competing stores
• A bakery complaint involving the thickness and packaging of a New York-style crumb cake
• A positive Columbus, Georgia review praising management for assisting a customer after a parking-lot fall and remaining until an ambulance arrived

The March 2026 deli review contains a location inconsistency. Its title identifies Cocoa, Florida, while the narrative describes the Matt Highway/Cumming/Forsyth, Georgia store.

These comments represent individual customer experiences and allegations involving particular locations, departments, products, and employees. They do not establish the service, pricing, staffing, or product availability of every Publix store. No aggregate star rating is stated here.

Publix Competitors and Related Corporate Office Pages

• Walmart Corporate Office
• Kroger Corporate Office
• Aldi Corporate Office
• Target Corporate Office
• Winn-Dixie Corporate Office
• Whole Foods Corporate Office
• Trader Joe’s Corporate Office
• Costco Corporate Office

Official Publix and Customer Resources

• Publix Contact Us
• Publix Customer Care Form
• Publix Store and Pharmacy Locator
• Publix Refund Policy
• Publix Promise
• Publix Digital Coupon FAQs
• Publix Delivery and Curbside FAQs
• Publix Pharmacy
• Publix Gift Cards
• Publix Product Recalls
• Publix Accessibility
• Publix Consumer Privacy
• Publix Careers
• Publix Stockholder Online
• Publix Customer Service Numbers

Frequently Asked Questions About Publix

Where is the Publix corporate office?

Publix is headquartered at 3300 Publix Corporate Parkway, Lakeland, FL 33811-3311.

What is the Publix corporate phone number?

The Publix corporate headquarters telephone number is 1-863-688-1188.

Is the corporate number Publix Customer Care?

No. The corporate number is associated with Publix’s principal executive offices. Customer Care can be reached at 1-800-242-1227.

What are Publix Customer Care hours?

Publix lists Customer Care hours as Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time.

What is Publix’s customer complaint mailing address?

Mail customer correspondence to Publix Super Markets, Inc., Corporate Office, ATTN: Customer Care, P.O. Box 407, Lakeland, FL 33802-0407.

Does Publix have a corporate complaint email?

Publix does not prominently publish one general customer-complaint email. Use the official online contact form or call Customer Care.

How do I escalate a Publix complaint?

Begin with the department or store manager, keep the receipt and documentation, contact Customer Care, request a case number, and ask for review by the appropriate department. A written complaint can be mailed to the Customer Care address.

What is the Publix Pharmacy corporate-office number?

Publix does not publish one separate general corporate number for all retail pharmacy complaints. Contact the pharmacy handling the prescription or Customer Care.

What is the Publix Specialty Pharmacy number?

Call Publix Specialty Pharmacy at 1-855-797-8254.

What is Publix’s refund policy?

Bring the eligible item to a Publix store with the receipt for replacement or a refund to the original payment method. Publix may be able to locate a receipt through a payment card or Club Publix telephone number. Without a receipt, eligible refunds may be issued through a Publix gift card.

What is the Publix Promise?

If an item scans above the shelf or advertised price, Publix states that it will give the customer one of that item free and charge the lower price for the remaining quantities. Alcohol and tobacco are excluded.

How do I report a Publix digital coupon problem?

Keep a screenshot of the clipped coupon, its terms, the qualifying product, and the receipt. Ask the store customer-service desk to review the transaction, then contact Customer Care if the account or website appears to be the problem.

Can Publix digital coupons be used for delivery?

No. Publix states that clipped digital and printed coupons are not redeemable through Instacart delivery or curbside pickup.

Who handles Publix delivery complaints?

Publix delivery and curbside pickup are powered by Instacart. Use the Instacart Help Center or call 1-888-246-7822.

Can I use a Publix gift card for delivery or curbside?

No. Publix gift cards currently cannot be used for delivery or curbside orders.

What is the Publix gift-card support number?

Call 1-800-830-8159.

Can a lost Publix gift card be replaced?

Publix states that a lost or stolen gift card generally cannot be replaced. Keep the card and purchase receipt secure.

Who is the CEO of Publix?

Kevin Murphy is the chief executive officer of Publix Super Markets, Inc.

Who is the president of Publix?

John Goff is the president of Publix.

Who owns Publix?

Publix is privately owned and employee-owned. It is not listed on a public stock exchange.

Does Publix have a stock symbol?

No. Publix stock is not publicly traded and has no stock-market ticker symbol.

How many Publix stores are there?

Publix currently reports 1,441 stores across Florida, Georgia, Alabama, Tennessee, South Carolina, North Carolina, Virginia, and Kentucky.

How do I report a Publix accessibility problem?

Call 1-800-242-1227 during the published accessibility-support hours or email ac***********@****ix.com.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, complaint information, and public review pages since 2004.

Corporate addresses, telephone numbers, executives, store counts, policies, department hours, delivery arrangements, coupon rules, and support procedures can change. Confirm important information through Publix before mailing documents, returning products, submitting medical information, or relying on a promotional deadline.

Page Update Note

This page was updated on July 30, 2026, to confirm Publix’s Lakeland corporate address and telephone number, add current Customer Care hours and mailing information, update leadership, ownership, store count, and financial details, clarify pharmacy, refund, pricing, digital coupon, delivery, gift-card, accessibility, privacy, employee, and stockholder support routes, and revise the visible-review summary.

Disclaimer

CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or operated by Publix Super Markets, Inc., Publix Pharmacy, Club Publix, Instacart, any Publix store, pharmacy, supplier, gift-card provider, or delivery partner.

CorporateOfficeHeadquarters.com cannot access Club Publix or pharmacy accounts, fill or transfer prescriptions, issue refunds, apply digital coupons, correct delivery orders, replace gift cards, investigate employees, change stock accounts, or contact Publix on a visitor’s behalf.

Publix, Club Publix, Publix Pharmacy, the Publix Promise, and related names and logos are trademarks of their respective owners.

Corporate information, customer-service hours, refund procedures, pharmacy services, delivery arrangements, gift-card terms, coupon policies, and store information may change. Verify important information through Publix, the local store or pharmacy, or Instacart when applicable.

Reader reviews represent individual opinions and experiences. Allegations in reviews have not necessarily been independently verified and should not be interpreted as establishing the experience of every customer, associate, store, pharmacy, or delivery order.

Share Your Publix Experience

Have you contacted a Publix store manager, Customer Care, the corporate office, Publix Pharmacy, Club Publix support, Instacart, gift-card support, or Stockholder Services? Share your experience below.

Consider mentioning the store location, approximate date, department, product or service, support route used, whether a case number was provided, what resolution was requested, and whether Publix responded.

Privacy warning: Do not publish prescription numbers, medication or patient information, payment-card details, gift-card numbers or PINs, Club Publix passwords, verification codes, delivery addresses, employee identification numbers, Social Security numbers, payroll records, stock-account information, or other sensitive personal information.