Reach Taco Bueno Corporate Office 

Food was not made with love in Watauga TX! I was so happy a Taco Bueno was built close to my house. I went there all the time until last Friday. I was at the drive-through and the lady that had been there longer started yelling at the new lady working the window. I had asked for no tomatoes and she grabbed my bag and took it to the back before bringing it back and slamming it on the counter. When I got home I realized she had scraped the tomatoes off and served the same nacho salad to me. I’ll never go back. You lost a regular.

We crave taco Bueno for starters… during the pandemic things were not good for anyone, but since then these two stores are a hope and a wish for whether they are open, whether will they have food, will there be an adult who cares about customer service ( or a smile), will the lobby be open…. Etc there are customers lined up in the drive-thru, and the parking lot has several cars, but nobody can get waited on.

Today at the glenpool ok location, we sat 3rd car back and waited 36 minutes (15 at the speaker) waiting to be able to place an order. The car in front of us was still at the window(the lobby was closed) the manager is mad at everybody for being there and letting them know he is aggravated!!!

We see lots of customers trying to stay loyal, but continually they finally drive off and go somewhere else. One day a burrito is normal looking, the next day it is a smashed ball!!! How can you turn away so many customers and expect things to get better!!!

How can we help??

The Taco Buenos in Tulsa Oklahoma is not paying employees. The one located at 101st and Yale, (same situation at other localities), has not paid some if not all of the workers (primarily hispanics) for a month. They were given a card indicating pay will be deposited and card does not work.

Hello, I ate at the Taco Bueno in Weatherford, Texas on 05/05/2023 @ 5:15pm and I thought you should know that it was not clean at all. The salsa bar was out of salsa and pico. The staff was kind and got our food out without much of a wait. But, the store was something else. Also, I got my 75 y.o. mother the mexi dip & chips, the chips were very stale.

I usually don’t write the corporate office about problems with restaurant franchises but after continuously getting bad service. I felt I needed to let someone at the corporate level know about the Taco Bueno store number 3003 located at 9760 East 31st Street Tulsa, OK (31st and Mingo location). The last three or four times or more that I have been there my order was missing items or messed up I went there on 4/24/2023 at 1:02 PM central time with the hope that the place had improved it has not the taco shells were very stale and the taco meat was ice cold, the salsa bar is always disgusting. I will not be going back to this location or any Taco Bueno because of the 31st and Mingo, Tulsa, Oklahoma location. I have sent comments on your website about this location on www.tacobueno.com that is on the receipt and I have received no response I guess the corporate office just doesn’t care. If I could give this location a minus zero or lower on a review I would. Thank You.