The TA corporate office and TravelCenters of America headquarters are located in Westlake, Ohio. This page provides the TA corporate address, headquarters phone number, Customer Service and HR contacts, bp ownership information, complaint escalation steps, and customer reviews.
TA Corporate Office Quick Answer
Headquarters address: 24601 Center Ridge Road, Westlake, OH 44145, USA
TA corporate phone number: 1-440-808-9100
TA Customer Service number: 1-800-632-9240
Customer Service hours: Monday–Friday, 9 a.m.–9 p.m. Eastern
For an ordinary TA, Petro, or TA Express complaint, begin with the location manager or Customer Service rather than the corporate switchboard.
TA Corporate Office and Headquarters Contact Information
- Company: TravelCenters of America
- Operating Entity: TA Operating LLC
- Brands: TA, Petro Stopping Centers, TA Express, and Goasis
- TA Corporate Address: 24601 Center Ridge Road, Westlake, OH 44145, USA
- TA Corporate Office Phone Number: 1-440-808-9100
- TA Customer Service Number: 1-800-632-9240
- Customer Service Hours: Monday–Friday, 9 a.m.–9 p.m. Eastern
- Customer Feedback: TA contact form
- TA HR Hotline: 1-855-374-6777
- Employee Tax-Form Assistance: 1-440-617-8959
- Toll-Free Tax-Form Assistance: 1-800-872-7024, option 1, extension 8959
- Official Website: TA-Petro.com
- Location Finder: Find a TA, Petro, or TA Express location
- Careers: TravelCenters of America careers
- Chief Executive Officer: Debi Boffa
- Parent Company: BP p.l.c.
Where Is the TA Headquarters?
The TA headquarters and corporate home office are located at 24601 Center Ridge Road in Westlake, Ohio 44145. Some corporate documents specify Suite 200, while current TA legal and promotional materials publish the main street address without a suite.
The Westlake office supports corporate administration, leadership, finance, human resources, technology, marketing, fleet programs, travel-center operations, truck service, food service, and other company-level functions. It is not a public travel center, truck-repair bay, shower facility, restaurant, or merchandise-return counter.
TravelCenters of America corporate office and headquarters in Westlake, Ohio.
Choose the Correct TA Contact
- Corporate office: Company administration, legal, vendor, executive, and unresolved corporate-level matters
- Customer Service: Store complaints, fuel purchases, showers, parking, restaurants, rewards, receipts, and guest experiences
- Local travel center: Immediate location-specific problems, lost property, store hours, current amenities, and manager assistance
- TA Truck Service: Repairs, maintenance, roadside work, invoices, parts, and technician concerns
- Human Resources: Employment records, benefits, payroll, workplace matters, and employee questions
- BP: Parent-company and global corporate matters—not ordinary TA guest complaints
TA Customer Service and Help
Call 1-800-632-9240 for TA Customer Service. Representatives are available Monday through Friday from 9 a.m. to 9 p.m. Eastern. Customers may also submit feedback using TA’s official online form.
The contact form accepts feedback involving TA, Petro Stopping Centers, and TA Express. It requests the location visited, department, visit date, approximate time, loyalty information when applicable, and a description of the issue.
TA Customer Service Number for Store Complaints
The primary TA customer service phone number for a store complaint is 1-800-632-9240. If the concern is happening now, ask for the manager on duty at the location before contacting national Customer Service.
TA Help Desk Phone Number
TA does not publish one universal public telephone number specifically labeled as the “TA Help Desk.” Guests should call Customer Service at 1-800-632-9240. Employees should use the HR hotline or the appropriate internal technical-support resource.
TA Connections Phone Number
TA Connections is not listed as a general guest-support department on TA’s current public contact page. Customers looking for a TA Connections phone number should begin with Customer Service or use the contact assigned to their fleet, account, maintenance, or lodging program.
TA Human Resources and Employee Contacts
The official TA HR number is 1-855-374-6777. This hotline is intended for employee questions and should not be used as a substitute for Customer Service.
Current and former employees who need W-2 or 1095-C assistance can call 1-440-617-8959 or 1-800-872-7024, option 1, extension 8959. Requests for replacement tax forms may need to be submitted in writing.
For job openings and application status, use the official TA careers website. The HR hotline should not be represented as a guaranteed application-status or employment-verification service.
How to File a TA Corporate Complaint
Use the following escalation process for an unresolved TA, Petro, TA Express, restaurant, parking, shower, fuel, or truck-service problem:
- Identify the location. Record the TA, Petro, or TA Express location name, store number, city, state, and highway exit.
- Speak with the manager. Ask the manager on duty to review the problem and explain the resolution you are requesting.
- Save supporting records. Keep receipts, fuel-pump information, work orders, repair invoices, reservation records, photographs, and loyalty-account details.
- Call Customer Service. Contact 1-800-632-9240 during published hours.
- Submit written feedback. Use the official contact form and retain the confirmation or case number.
- Escalate to the corporate office. If normal customer-support routes do not resolve the matter, call 1-440-808-9100 or mail a concise written complaint to the Westlake headquarters.
Information to Include in a TA Complaint
- TA, Petro, or TA Express location and store number
- Date and approximate time of the visit
- Department involved, such as fuel, restaurant, parking, shower, store, or truck service
- Receipt, invoice, reservation, work-order, or case number
- Names or positions of employees contacted, when known
- A short timeline of previous contacts
- The specific resolution requested
TA Truck Service and Repair Complaints
For a truck-repair dispute, begin with the service manager at the location that performed the work. Retain the work order, technician findings, parts list, labor charges, inspection records, promised completion time, payment receipt, and information about any subsequent repair.
If the location does not resolve the concern, contact TA Customer Service and identify the Truck Service department on the feedback form. Corporate reviewers will need enough documentation to understand what work was authorized, what was completed, and why the result is disputed.
TA Fuel, Parking, Shower, and Rewards Problems
For a fuel charge, keep the receipt, pump number, gallons purchased, payment method, date, and time. A pending card authorization may be controlled by the issuing bank rather than TA, while an incorrect completed charge should be reported to the travel center and Customer Service.
For reserved parking or shower issues, retain the reservation confirmation and app records. For a rewards-account concern, provide relevant transaction and account information only through secure official channels.
Who Owns TravelCenters of America?
- Company: TravelCenters of America
- Operating Entity: TA Operating LLC
- Parent Company Name: BP p.l.c.
- BP International Headquarters Address: 1 St James’s Square, London SW1Y 4PD, United Kingdom
- BP International Headquarters Phone: +44 20 7496 4000
- BP North American Headquarters: 501 Westlake Park Boulevard, Houston, TX 77079-2696, USA
- BP North American Headquarters Phone: 1-281-366-2000
BP acquired TravelCenters of America in May 2023. TA is now part of the bp portfolio and no longer has a separately traded TA stock. BP’s stock symbol is BP, but that does not make the BP shareholder line an appropriate route for ordinary TA complaints.
About TravelCenters of America
TravelCenters of America was founded in 1972 and operates full-service highway travel centers under the TA, Petro Stopping Centers, and TA Express brands. Recent company materials describe a network of more than 300 locations across 44 states.
Services vary by location and may include diesel fuel, gasoline, DEF, truck maintenance and repairs, restaurants, travel stores, showers, laundry facilities, reserved parking, driver lounges, scales, ATMs, and electric-vehicle charging.
Debi Boffa is the chief executive officer of TravelCenters of America. The Westlake headquarters supports nearly 19,000 team members serving professional drivers, fleet customers, motorists, and other travelers.
TA Competitors and Related Corporate Offices
TravelCenters of America competes with highway travel centers, truck stops, fuel retailers, convenience stores, restaurants, parking providers, and commercial truck-service networks. Major competitors include Pilot Flying J, Love’s Travel Stops, RaceTrac, Casey’s, Wawa, and Speedway.
TA Corporate Office Complaints and Reviews
A customer review submitted to CorporateOfficeHeadquarters.com described discourteous treatment at a TA location and dissatisfaction with how management responded. This is an individual user-submitted account and should not be treated as a verified description of every TA location or employee.
When submitting a TA review, identify the location, department, date, approximate time, service purchased, steps taken to resolve the concern, and whether TA responded. Avoid speculation about an employee’s health, personal life, criminal history, or condition unless it is directly relevant and supported by verifiable information.
Privacy and Scam Warning
Do not post payment-card numbers, fuel-card information, loyalty passwords, employee identification numbers, Social Security numbers, truck or fleet account numbers, complete receipts, home addresses, telephone numbers, or other sensitive information in a public review. Verify any request for payment or account access through an official TA or bp resource.
Official TravelCenters of America Resources
- TravelCenters of America official website
- TA Customer Service and contact form
- TA, Petro, and TA Express location finder
- TA employee resources
- TA careers
- TA newsroom
- BP corporate contact information
Frequently Asked Questions About the TA Corporate Office
Where is the TA corporate office?
The TA corporate office and TravelCenters of America headquarters are located at 24601 Center Ridge Road, Westlake, OH 44145.
What is the TA corporate office phone number?
The TA corporate office phone number is 1-440-808-9100.
What is the TA Customer Service number?
The TA Customer Service number is 1-800-632-9240. Representatives are available Monday through Friday, 9 a.m.–9 p.m. Eastern.
What is the TA Petro corporate office phone number?
TA and Petro Stopping Centers are part of the same TravelCenters of America organization. The Westlake corporate office number is 1-440-808-9100, while ordinary Petro customer complaints should begin with Customer Service at 1-800-632-9240.
What is the TravelCenters of America HR phone number?
The TravelCenters of America human resources hotline is 1-855-374-6777.
How do I submit a TA corporate complaint?
Begin with the manager at the location involved, then call Customer Service or submit the official contact form. If the issue remains unresolved, contact the Westlake corporate office with the location, receipt, case number, supporting records, and requested resolution.
Is TA owned by BP?
Yes. BP acquired TravelCenters of America in May 2023. TA now operates as part of the bp portfolio.
Who is the CEO of TravelCenters of America?
Debi Boffa is the chief executive officer of TravelCenters of America.
Does TA have a separate stock symbol?
No. TA ceased trading as a separate public company after the BP acquisition. BP p.l.c. trades under the stock symbol BP.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaint, and review information for major companies for many years. This page distinguishes the TA corporate office from Customer Service, local travel centers, Truck Service, HR, employee resources, and BP parent-company contacts.
Page update: This TA corporate office page was updated on August 6, 2026, to verify the Westlake headquarters, corporate and customer-service numbers, HR contacts, bp ownership, executive leadership, support hours, employee resources, complaint routes, competitor links, image metadata, FAQs, and search-term coverage. Accidental ChatGPT interface code was also removed.
Share Your TA Review
Have you contacted the TA corporate office, Customer Service, a TA or Petro manager, Truck Service, Human Resources, or another company department? Share your experience below. Constructive reviews can help other drivers and travelers understand which support and escalation routes were effective.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with TravelCenters of America, TA Operating LLC, TA, Petro Stopping Centers, TA Express, Goasis, BP p.l.c., bp pulse, any restaurant operating inside a travel center, or any TA employee or franchisee. This page is for informational and review purposes only. Addresses, telephone numbers, support hours, ownership information, executive roles, employee resources, location services, and complaint procedures can change. Verify important information through official company resources.