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  • X (Twitter) Corporate Office Headquarters: Address, Phone Number and Complaints

X (Twitter) Corporate Office Headquarters: Address, Phone Number and Complaints 

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X Corp, the company operating X and the social media platform formerly known as Twitter, lists 865 FM 1209, Building 2, Bastrop, TX 78602 as its current U.S. corporate address. X does not prominently publish a verified general corporate office or customer-service phone number. Account suspensions, login problems, paid subscriptions, advertising, privacy, safety, impersonation, and content complaints should normally be submitted through the official X Help Center or an issue-specific support form rather than mailed to headquarters.

X Corporate Office and Headquarters Contact Information

X does not currently identify a public general telephone number for account recovery, suspensions, Premium billing, privacy requests, advertising complaints, employee questions, or corporate complaints.

The number previously listed on this page, 1-866-924-2008, should not be treated as a verified X Corp corporate or customer-service number. Use official websites and forms rather than telephone numbers copied from old directories or unsolicited messages.

Where Is X Headquarters?

X headquarters is located in Bastrop, Texas, at:

X Corp.
865 FM 1209, Building 2
Bastrop, TX 78602

Bastrop is located southeast of Austin. Elon Musk initially announced that X would move its headquarters to the Austin area, but X’s current official corporate, legal, privacy, and supplier materials use the Bastrop address.

The location may also be described by readers as the X corporate office, X Corp headquarters, Twitter headquarters, Twitter HQ, X head office, X main office, or the corporate office for the company formerly known as Twitter.

This address is not a walk-in customer-service location, account-recovery desk, subscription-refund center, public legal clinic, or personal office where visitors can meet Elon Musk. Do not travel to the property expecting assistance with an account.

Is Twitter Still Headquartered in San Francisco?

No. The former Twitter and X headquarters at 1355 Market Street, Suite 900, San Francisco, California 94103 is no longer the company’s current headquarters.

Twitter occupied the Market Street property for many years, and old legal filings, business directories, maps, news reports, and contact pages may continue to display it.

The current X Corp address is in Bastrop, Texas. The San Francisco address should not be used for new customer complaints, account appeals, privacy requests, payments, or legal correspondence unless X specifically directs the sender to use it.

X Corp Ownership and Corporate Structure

Twitter, Inc. was replaced by X Corp following Elon Musk’s acquisition and corporate reorganization of the social media business.

In March 2025, artificial-intelligence company xAI acquired X. SpaceX subsequently acquired xAI in February 2026. X is therefore part of the broader SpaceX and xAI corporate organization.

This structure does not mean X Corp owns every company associated with Elon Musk. Tesla and Neuralink are not subsidiaries of X Corp, and users should not send Tesla, Neuralink, SpaceX launch, Starlink, or unrelated business complaints to X support.

Linda Yaccarino stepped down as X CEO in July 2025. X’s current official company page does not prominently identify a replacement X Corp CEO. The page should therefore not rely on outdated executive listings when directing a complaint.

X Corporate Office vs. the X Help Center

X corporate headquarters is associated with company administration, legal policy, privacy governance, technology, platform strategy, advertising operations, corporate employment, and other company-level functions.

The X Help Center and support forms handle user-facing issues, including:

  • Locked or suspended accounts
  • Problems signing in or recovering an account
  • Compromised or hacked accounts
  • Impersonation and platform manipulation
  • Abuse, harassment, threats, or sensitive content
  • X Premium and other paid features
  • Privacy questions and data requests
  • Copyright and trademark complaints
  • Advertising-account issues
  • Legal and government requests

Mailing a routine support complaint to headquarters may not create a support ticket or reach the team that controls an account decision. Use the correct online form first and retain the confirmation or case number.

Choose the Correct X Support Route

  • Locked or suspended account: Sign in when possible and submit the official appeal form.
  • Unable to log in: Use the account-access form and provide the username, account email, and requested verification information privately.
  • Compromised account: Change the password, secure the connected email account, revoke unknown sessions, and submit the compromised-account report.
  • Incorrect account email or phone number: Use account-access support rather than calling an unverified number.
  • Impersonation: Use the authenticity and impersonation reporting process.
  • Abusive post, account, or Direct Message: Use the Report option attached to the content or submit the safety form.
  • Violent threat or immediate danger: Preserve the content, report it to X, and contact local emergency services when necessary.
  • X Premium complaint: Use paid-feature support or message the official @Premium account when that support option is available.
  • Apple or Google subscription charge: Review the subscription through the app store used for the purchase.
  • Advertising complaint: Use the X Ads Help Center or the support option inside Ads Manager.
  • Privacy or personal-data request: Use the privacy form or account data tools.
  • Copyright or trademark issue: Select intellectual-property support from the official contact page.
  • Developer or API issue: Use the developer documentation, forum, or account tools associated with the developer platform.
  • Employment question: Use the official careers portal or the contact information included with a specific job posting.
  • Corporate or legal correspondence: Use the Bastrop address only when written correspondence is appropriate.

What to Have Before Contacting X Support

  • The complete X username beginning with @
  • The email address or telephone number associated with the account
  • The approximate date the problem began
  • The exact notice, suspension message, or error displayed
  • Links to relevant posts, profiles, Lists, or conversations
  • Screenshots that do not expose passwords or verification codes
  • The date and amount of a disputed subscription charge
  • The platform used for payment, such as web, Apple, or Google
  • Earlier support-case or appeal references
  • A concise explanation of the requested resolution

Do not post passwords, backup codes, authentication codes, complete payment-card numbers, government identification, private Direct Messages, home addresses, or account-recovery information in a public review.

How to Escalate an X Complaint

Begin with the official form that matches the issue. Selecting the wrong category can delay review or result in an automated response that does not address the complaint.

Include only the information necessary to identify the account and explain the issue. Describe what happened, when it happened, what policy or transaction is involved, and the specific resolution being requested.

Keep screenshots, confirmation emails, appeal responses, billing receipts, app-store records, and dates of earlier contacts. Do not repeatedly submit substantially identical reports unless X requests additional information or a material fact has changed.

For a significant corporate or legal matter that cannot be handled through the Help Center, written correspondence may be sent to:

X Corp.
865 FM 1209, Building 2
Bastrop, TX 78602

Sending correspondence to headquarters does not guarantee an individual reply, account restoration, refund, content removal, or policy reversal. Send copies rather than original legal, identity, or financial documents.

Locked and Suspended X Account Complaints

Visible commenters on this page frequently discuss account suspensions and difficulty obtaining a human review.

When an account is locked or limited, sign in and complete any verification or corrective steps displayed by X. These may include confirming an email address, adding or verifying a telephone number, completing a security challenge, or removing content identified as violating a rule.

When an account is suspended and the owner believes the decision is incorrect, submit the official appeal form. Explain why the account or activity complies with the applicable rule and provide concise context.

Creating repeated accounts to evade an enforcement action may produce additional restrictions. Do not pay a third party claiming to have an employee contact, secret reinstatement tool, or guaranteed method of recovering an account.

Hacked or Inaccessible X Accounts

A compromised account complaint may involve an unknown password change, altered email address, unauthorized posts, unfamiliar sessions, or a changed username.

First secure the email account connected to X because access to that email may allow another person to reset the X password. Change reused passwords on other services and enable available account-security features.

Use X’s account-access form when normal password recovery does not work. Provide the original username, connected email address, approximate account-creation information, and other details requested by X.

X support will not need a password, complete authentication backup code, gift-card payment, cryptocurrency transfer, or remote access to the user’s computer.

X Premium and Subscription Complaints

X Premium complaints may involve subscription renewals, feature availability, verification review, account access, cancellation, or an allegedly unauthorized purchase.

Manage the subscription through the platform where it was purchased. A web subscription is generally managed through X settings, while an iOS or Android subscription may be controlled through Apple or Google.

X directs Premium subscribers to paid-feature support and may provide Direct Message assistance through the official @Premium account. The response may include automated assistance.

Cancelling a subscription normally stops future renewals but does not necessarily generate a refund for an earlier payment. Review the current terms applying to the purchase platform.

For an unauthorized subscription, secure the account, change the password, review active sessions, cancel the subscription, and contact the payment provider when appropriate.

X Ads and Business Complaints

Advertising concerns should be submitted through the X Ads Help Center or the support option inside Ads Manager.

Include the advertiser account, campaign information, billing date, charge amount, error message, and earlier support-ticket number. Do not publish advertising-account credentials or complete payment details.

The advertising-sales contact form is intended for businesses interested in starting or expanding campaigns. It is not a general customer-service form for suspended personal accounts.

Safety, Abuse, and Content Complaints

Anyone can report an individual post, profile, or Direct Message through the Report option attached to that content.

Reports may involve abuse, harassment, violent threats, impersonation, spam, platform manipulation, private information, sensitive media, or another potential violation of the X Rules.

Select the most accurate reporting category and include related content when the form requests additional context. Blocking, muting, or changing message settings may also reduce further contact while a report is reviewed.

When a threat presents an immediate risk of physical harm, contact appropriate local emergency services. A public corporate-office comment is not an emergency-reporting channel.

X Privacy and Account-Data Requests

X provides account tools for downloading an archive of account data and separate privacy forms for questions or requests that cannot be completed through settings.

A privacy request may require X to verify the requester’s identity or control of the account. Submit identifying information only through an official X page.

The Bastrop address is published for X Corp in privacy and legal materials, but mailing a privacy request may be slower than using the designated online process.

How to Contact or Message Elon Musk on X

Elon Musk has a public account on X. A user may attempt to contact him by replying to a public post, mentioning his username in a post, or sending a Direct Message when his account settings permit it.

Direct Messages depend on the recipient’s settings, whether the recipient follows the sender, prior messaging activity, and other account conditions. The presence of a message button does not guarantee that a message will be read or answered.

Posting to or messaging Elon Musk is not the same as contacting X Support. It does not create an account appeal, billing case, advertising ticket, privacy request, or legal record.

Do not publish passwords, account-recovery information, medical records, identification documents, personal addresses, payment information, or private allegations while attempting to attract an executive’s attention.

X Reviews and Complaints

Visible commenters on this page discuss repeated or long-standing account suspensions, difficulty obtaining human assistance, allegedly incorrect account email or username information, and dissatisfaction with the review process.

One additional commenter submitted a suggestion about Mars colonization that is unrelated to an X corporate-office or platform-support experience.

These are individual commenter reports and do not establish what occurred in every case. Results may vary based on the account, reported conduct, applicable policy, support route, location, and information available during review.

When leaving an X corporate-office review below, include the approximate date, general account or service issue, support form used, response time, and whether the issue was resolved.

Fake X Customer-Support Warning

X does not prominently publish a universal customer-service telephone number.

Be cautious with search results, social media accounts, direct messages, or unsolicited calls claiming to provide X telephone support, account reinstatement, verification, refunds, or access to Elon Musk.

Official support representatives will not require gift cards, cryptocurrency, a wire transfer, a password, an authentication code, or remote control of a computer to restore an account.

Confirm that forms and Help Center pages are on an official X domain before entering account information.

X Competitors and Related Corporate Office Pages

X competes with social networking, discussion, messaging, video, advertising, and creator platforms, including Meta’s Facebook and Instagram, Reddit, Snapchat, YouTube, Threads, Bluesky, and other online communities.

Related corporate-office pages include Reddit Corporate Office, Facebook Corporate Office, Instagram Corporate Office, Snapchat Corporate Office, and YouTube Corporate Office.

Related Resources

Frequently Asked Questions About X Corporate Office

Where is X headquarters?

X Corp headquarters is located at 865 FM 1209, Building 2, Bastrop, TX 78602.

What is the Twitter headquarters address?

Twitter is now X. Its current U.S. corporate address is 865 FM 1209, Building 2, Bastrop, TX 78602.

Is X headquartered in Austin?

X is headquartered in Bastrop, Texas, southeast of Austin. Current official X materials use the Bastrop address.

Is 1355 Market Street still X headquarters?

No. The San Francisco Market Street property was the former Twitter and X headquarters. The current address is in Bastrop, Texas.

What is X Corp’s corporate phone number?

X does not prominently publish a verified universal corporate-office phone number.

What is X customer service’s phone number?

X does not prominently publish a general customer-service telephone number. Use the official Help Center and select the form matching the issue.

Is 1-866-924-2008 X customer service?

That number is not currently published through X’s official Help Center, corporate page, or contact portal as its general customer-service number.

Who owns X?

xAI acquired X in 2025. SpaceX acquired xAI in 2026, placing X within the broader SpaceX and xAI corporate group.

Does X Corp include Tesla and Neuralink?

No. Tesla and Neuralink are not subsidiaries of X Corp.

Who is the CEO of X?

Linda Yaccarino stepped down in July 2025. X’s current official company page does not prominently identify a replacement X Corp CEO.

How do I appeal an X account suspension?

Sign in when possible and use X’s official locked or suspended account appeal form. Include the username, notice received, relevant dates, and concise context.

How do I contact X about a hacked account?

Secure the connected email account, change passwords, review active sessions, and submit the official X account-access or compromised-account form.

How do I contact X Premium support?

Use paid-feature support in the X Help Center. Premium subscribers may also have access to assistance through the official @Premium account.

How do I contact Elon Musk on X?

A user may reply to or mention his public X account or attempt to send a Direct Message when permitted by the account’s settings. This is not an official X Support route.

Can I visit X headquarters for account support?

No public walk-in account-support service is advertised at the Bastrop corporate address.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, ownership, contact-route, complaint, and review information for technology companies, social media platforms, retailers, financial institutions, airlines, hotels, restaurants, and other major organizations.

This page is designed to help readers distinguish X Corp’s Bastrop headquarters from the former Twitter office in San Francisco, online account support, suspension appeals, Premium assistance, advertising support, privacy requests, safety reports, and Elon Musk’s public X account.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with X Corp., Twitter, xAI, SpaceX, Elon Musk, any X employee, advertiser, developer, app store, payment processor, or support representative.

This page is provided for informational purposes only and is not legal, financial, privacy, cybersecurity, employment, advertising, or account-recovery advice.

Addresses, ownership structures, executive roles, support forms, paid-feature terms, advertising procedures, platform rules, privacy processes, and appeal routes may change. Use X’s current official pages for information applying to a particular account, payment, report, or legal matter.

Share Your Experience

Have you contacted X through an account appeal, login-support form, safety report, Premium support, advertising support, privacy request, intellectual-property form, or written corporate correspondence?

Share your experience with an account suspension, lockout, hacked account, incorrect email or username, subscription charge, advertising problem, impersonation report, abusive content, privacy request, or corporate escalation below.

Helpful reviews include the approximate date, general issue, official support route used, response time, and whether the complaint was resolved. Please do not post passwords, authentication codes, account-recovery information, complete payment details, home addresses, private telephone numbers, medical information, identification documents, or private Direct Messages.

X Mars Colonization

May 26, 2025

X, Mars Colonization. Need to explore this.. Astonishing Underground Cities From Around The World. Sep 28, 2023 · From the caves of India to the deserts of Australia, these amazing and bewildering underground cities once housed thousands of people below the surface of the Earth. Author: Austin Harvey. This seems the most logical way to colonize Mars, past the frost line. Using robotic boreres, solar panels, wind genorators, heat pumps should supply the infrastucture for a colony, with Hydroponics & recycling suppling food. Use what Mars offers as an advantage. Also: https://www.discovermagazine.com/the-sciences/how-ancient-people-used-the-power-of-the-wind-and-sun. Perhaps you might explore using solar/battery as the power source once in space. Just a suggestion.

D

X Disappointing Experience

May 17, 2025

X, I have a friend who is a blind elderly veteran that has recently set up an account. It was summarily suspended, allegedly for being “inauthentic”. After careful consideration, one 30-second video was posted to promote his original 5-book Sci-Fi “Guardian” series, and he was locked out.

B G

X Disappointing Platform Issue

April 30, 2025

X, the platform is terrible. Can’t stand these corps that you can’t contact by phone. X won’t interface with people.

K G R

X Frustrating Customer Service

April 18, 2025

X, Has suspended my account again,they have my email wrong,my username wrong in emails to me.

J M

X Disappointing Account Issues

March 3, 2025

X, account suspensionon X and utter disinterest by X team in examining and resolving matter. My X (when Twitter) account was suspended without explanation and I have been unable to unsuspend the account for several years. The team at X has been unwilling to discuss reasons for the suspension and so I have bene locked out since then.

A M A
Corporate Office Headquarters