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  • Best Buy Corporate Office – An Overview

Best Buy Corporate Office – An Overview 

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Best Buy Corporate Office is located in Minnesota. They are an electronics and appliance retailer. They are based in Minnesota, USA. More contact information is listed below to reach out to Best Buy HQ

How to Contact Best Buy Corporate Office Headquarters HQ

Best Buy Corporate Office Address:

Best Buy Headquarters Location: 7601 Penn Avenue South Richfield, MN 55423 USA

Best Buy HQ Phone Numbers and Contact Information

Best Buy Corporate Office Phone Number: 612-291-1000

Best Buy Human Resources HR Phone Number: 612-291-1000

Best Buy Corporate Offices Fax Number: 612-292-4001

Customer Support Phone Number: 888-237-8289

Best Buy Complaint Department: 888-237-8289

Jobs: Online Job Listings

Corporate Email Help & Chat: Contact Page

Website: BestBuy.com

Best Buy Headquarters Website: CorporateBestBuy.com

Corporate Stock Symbol: BBY on Google Finance

Best Buy Corporate Office HQ
Best Buy Corporate Address and Phone Number

Map and Directions to Best Buy Corporate Headquarters HQ

Best Buy Company Bio

Founded in 1966 as Sound of Music and later rebranded in 1983, Best Buy is a leader in the world of consumer electronics stores. Their Geek Squad provides tech support, installations, and repairs.

Best Buy HQ

Best Buy’s Competitive Retail Environment

Best Buy competes against Amazon, Walmart, and Target. Smaller competitors include Fry’s, HHGreg, and other local stores.


CorporateOfficeHeadquarters.com has no affiliation with Best Buy. The information presented here is purely for informational, review, and feedback purposes.

Best Buy Corporate Office Complaints, Reviews and Feedback

Navigate to the comments and reviews section below to provide your insights, read feedback from others, or discuss your interactions with Best Buy’s corporate offices. Every review adds value and helps prospective customers make informed decisions.

Where is best buy headquarters?

Best Buy is located in the U.S. State of Minnesota. The address for Best Buy Headquarters is: 7601 Penn Avenue South Richfield, MN 55423 USA.

How do i contact best buy corporate office?

The best way to reach Best Buy’s corporate office is by phone. Their phone number is 612-291-1000. For customer care it is best to call 888-237-8289.

How do i complain to best buy corporate?

You can call Best Buy’s home office at 612-291-1000 or call Best Buy Customer Support at 888-237-8289 to register a complaint. You can also leave reviews on corporate review sites like CorporateOfficeHeadquarters.com

My information was Hacked in your Madison Heights, MI store

Rated 3.0 out of 5
October 28, 2023

A friend asked me to find her a new iPad and I bought her one from the store above. I received an email from Madison Heights the GEEK Squad Saint they took 488 from my credit card on a year’s subscription which will automatically be taken out. I am upset someone has my information on the sale I made. Please check the security of this store and your network however it works.


Best Buy Corporate Office Issue

Rated 1.0 out of 5
February 6, 2024

I called the Corprorate Office to complain about a policy but they kept hanging up on me. They forced me to buy a product that I did not need and now refuse to take it back.

Tammy Hall

Best Buy Horrible Customer Service

Rated 1.0 out of 5
January 31, 2024

Buyer beware. Horrible service support. Don’t count on anything near decent support even though you paid extra for it.

I have the support plan from Best Buy and placed a call for service on my less-than-one-year-old refrigerator. During the call, I provided the code that the device displayed. a few days later the tech showed up and took a picture of the code and told me that they had to order the part. Couldn’t that have been done already since I provided the code when I placed the service call?

The part gets delivered to me and Best Buy schedules the installation appointment for the 19th of January 2024.

On the day of the 19th the same day they are supposed to arrive and after taking time off from work to be home for the appointment we receive a text stating that they are rescheduling the appointment to the 31st.

then on the 29th of January, we receive a text stating the appointment is on the 8th of February!!!

So, I called Best Buy to find out what is going on and I was told that this is normal and that someone must be on a “leave of absence or something”. no straight answer just guessing on the customer service reps part. I ask to speak to a manager and am told one will call me within four hours. No one calls.

So, I call the Corporate HQs to make a complaint and guess what I get routed to an offshore call center that tries to fix the service issue and tells me the appointment is now going to be on the 14th of February. What do you think the odds of that happening are?


Save your money, don’t pay for the service plan, and don’t call them for service.

Mark La Padura

Best Buy Horrible Experience

Rated 1.0 out of 5
January 24, 2024

Bumped from schedule without notice or reason and requested a manager for resolution. Still waiting for call back.!

I recently had a horrible experience at the Sellingsgrove, PA Location. I purchased a remote starter for my elderly mother over the holidays and scheduled an installation for 26 January 2024. A couple of days ago I received a text message saying to call regarding details about the service. I called only to receive the answering machine. Then I went to the next link they sent and it said the appointment was canceled after a month of waiting and my mother has already taken an unpaid day off work.

Since I have been trying to contact the store only to be forwarded to a general call center. The representatives have been friendly, but have yet to get me in contact with a representative from the store. They said they had sent emails to the managers to contact me and here we are a couple of days later with no response.

I am now literally on hold waiting to talk to anybody who can assist me and the call just dropped after being transferred three times to different representatives.

If anybody can assist me it would be greatly appreciated as I live in California. Over 3000 miles away from my mother and can not take the car in for her or just do it myself. I bought this remote starter from Best Buy as they offered the installation services with the purchase. My mother is in need of this starter to warm her car before she goes to work in the morning. It is just a little thing to her life a little better in the winter.

Richard Hill

Best Buy Frustrations

Rated 1.0 out of 5
January 12, 2024

Not sure if this counts for anything… but we are Total Tech members, and before that, whatever other program they had with Geek Squad we were a part of it. We used to live in Woodbury, MN, which is very close to Minneapolis, where the Best Buy Corporate offices are located. You guessed correctly, we received excellent customer service and never had any issues with products, returns, or whatever issues we might have had. I guess this was because we lived in the home state. We recently moved down south to Virginia and let me tell you…. we are far from the big dog, and the customer service shows. After a customer speaks to customer service and the problem is not resolved, you should be able to have your issues pushed up the chain of command (escalated). It is frustrating when you have issues speaking our native language as well. It appears Best Buy has outsourced the call center/ customer service to another country to save money. HERE IS OUR RECENT STORY

I called customer service a few times recently, but today 1/3/24 I am typing this complaint while on hold with Best Buy right now. I have been on the phone for a total of 48 minutes. I have been transferred numerous times. The one rep told me that she was transferring me to the primary dept (?) that would be able to help me. Once someone did answer the phone it was another customer service rep. I told the story again, and again. I finally got to the department called the Service Appliance Dept.? that handles deliveries and while I was on hold the call dropped just now. NO ONE AS CALLED BACK!

Buying a new home in Virginia we needed to buy a few appliances, so we bought a new washer and dryer on 12/1/23, which was supposed to be delivered on 12/12 but the delivery got canceled, and we received it on 12/15/23. We are Total Tech members as I stated above. This includes free delivery and installation. When the guys brought our new washer and dryer into the home they put them in the wash area, but did not hook them up. I told them that our items came with installation, but the guy said it was not on his paperwork and said I would have to call customer support. Calling in frustration (being transferred a few times) I finally spoke to a woman who apologized and told me that we could be compensated after the items were installed and we called back. The installation finally was finished on 12/19/23 a week after it all should have been completed.

On to the kitchen. We bought a package on 12/9/23 which included the refrigerator, stove, microwave, and dishwasher. Our Amanda refrigerator was delivered on 12/20/23. After setup, the installer removed the plastic film that covers the front of the doors to protect them and we all noticed a film was still on the stainless steel. When the installer tried to remove it caused smudges. You could write your name on the fridge. He took pictures and said he was going to document the defective item. He also recommended that we try to clean it ourselves. When you spend your hard-earned money on a new product the last thing you want to do is clean. The Best Buy installer said if it did not come clean we could call customer service and reorder a new one. We called and ordered a new brand of stainless steel. We have to wait AGAIN until 1/15/24 for our new fridge. YOU WOULD THINK THEY WOULD PRIORITIZE OUR ITEMS AS WE BOUGHT THEM LONG BEFORE, AND PAID FOR THEM LONG BEFORE?

Our stove is supposed to be delivered today 1/3/24. We received a call yesterday 1/2/23 confirming all information and a delivery window. This morning I got a text from Best Buy saying “We need to reschedule due to an unexpected issue. You can reschedule or cancel your order”? WOW, REALLY! YOU CANNOT FULFILL YOUR ORDER, OR SATISFY YOUR CUSTOMER, SO YOU JUST SAY CANCEL?

Not sure what is going to happen today, I suspect that Best Buy will not fulfill their obligation, and will somehow cancel our whole order since I am complaining. Don’t waste your time trying to call Corporate as they have fixed all the numbers to be rerouted to customer service (third-world country) to handle all the problems. I also suspect that this company is in some sort of financial trouble, and if not, will be soon.

We were loyal customers and spent lots of money over the years, but we are considering canceling all our cards and cutting our losses with Best Buy. Stockholders… maybe it is time to fire the CEO, COO, and any other person who is running this once-great company into the ground.

Yours truly,

Frustrated in Virginia.

Brian Kalafatich
Corporate Office Headquarters