HHGregg is currently an online electronics retailer, but it should not be confused with the original Indianapolis-based retail chain that closed in 2017. The current HHGregg website lists customer support in Somerset, New Jersey. This page separates current online orders and returns from questions involving the former company, old store purchases, warranties, complaints, and protection plans.
HHGregg Headquarters and Current Contact Information
- Current Business Format: Online electronics retailer
- HHGregg Customer Support and Feedback Address: 120 Cedar Grove Lane, Somerset, NJ 08873, USA
- HHGregg Customer Service Phone Number: 1-732-357-1875
- HHGregg Customer Care Email: cu**********@*****gg.com
- HHGregg Official Website: hhgregg.com
- HHGregg Customer Support: Contact HHGregg
- Current Corporate Headquarters: A separate corporate headquarters address is not published on the current official website.
- Former HHGregg Headquarters: 4151 E. 96th Street, Indianapolis, IN 46240, USA — the original company closed this headquarters in 2017.
Important: The previously listed address at 160 W. Carmel Drive in Carmel, Indiana, and the phone numbers 1-317-848-8710 and 1-800-284-7344 are not listed by the current HHGregg website. They should not be treated as verified contact information for the current online retailer.
HHGregg headquarters, current online support, and former retail-chain information.
Is HHGregg Still in Business?
Yes, the HHGregg name is currently used by an active online electronics retailer. However, the original HHGregg retail company is no longer operating.
The original company was founded in 1955 and grew into a major appliance and consumer-electronics chain. After filing for bankruptcy, it liquidated and closed all 220 stores in 2017. HHGregg’s trademarks, domain names, customer files, and other intellectual property were subsequently acquired by Valor LLC.
The present website represents the relaunched online brand. Customers should not assume that the current online operation is responsible for purchases, gift cards, warranties, or service plans issued by the former retail company.
How to Contact HHGregg for the Right Issue
Current HHGregg Online Orders
For an order placed through the current HHGregg website, call 1-732-357-1875 or email cu**********@*****gg.com. Include the order number, purchase date, product name, delivery address, and a concise description of the problem.
Returns and Damaged Deliveries
The current website advertises a 30-day return policy. Review the terms applying to the particular product and contact customer service before sending anything back. Request return authorization and confirm the correct return address, packaging requirements, shipping responsibility, and refund eligibility in writing.
Report missing, damaged, or incorrect merchandise promptly. Keep the shipping carton, packaging, serial number, delivery record, and photographs until the claim is resolved.
Warranty Help for a Current Online Purchase
For a product purchased from the current website, contact HHGregg customer service and review the warranty documents supplied with the item. Ask whether the issue is covered by the retailer’s return policy, a manufacturer warranty, or a separately purchased protection plan.
Manufacturer warranty claims may need to be filed directly with the product manufacturer rather than HHGregg.
Legacy HHGregg Warranty or Store Purchase
If the product was purchased from an original HHGregg store before the 2017 liquidation, locate the receipt, manufacturer warranty, and protection-plan agreement. Contact the manufacturer or the warranty administrator named in those documents.
The old number 1-800-284-7344 is not published on the current HHGregg website as a warranty number. There is no verified universal support number for every warranty or service agreement sold by the former retail chain.
Former HHGregg Gift Cards, Refunds, and Store Credits
Gift cards, deposits, refunds, or store credits issued by the former company may not be redeemable through the current online website. The original company completed its liquidation in 2017. Be cautious of anyone promising recovery in exchange for an advance fee or sensitive financial information.
What to Have Ready When Contacting HHGregg
- Current HHGregg order number
- Purchase and delivery dates
- Product name, model number, and serial number
- Billing and delivery email address
- Photographs of damage or incorrect merchandise
- Copies of relevant emails and chat messages
- Manufacturer warranty or protection-plan documents
- A clear description of the requested resolution
How to Escalate an HHGregg Complaint
- Contact HHGregg customer service by phone or email and provide the order number.
- Ask for a written response, support reference number, or return authorization.
- Reply to the same email thread so the complete history remains together.
- For product defects, contact the manufacturer when the item is outside the retailer’s return period.
- For an unresolved billing dispute, contact the payment provider after giving the merchant a reasonable opportunity to respond.
Do not mail merchandise to the Somerset address without first confirming that it is the correct return location and obtaining any required authorization.
HHGregg’s Current Competitive Landscape
The current HHGregg website sells computers, gaming equipment, cameras, audio products, televisions, mobile accessories, and other electronics. Its online competitors include Best Buy, Amazon, and Walmart, along with other electronics marketplaces and specialty retailers.
Frequently Asked Questions About HHGregg
What is the current HHGregg customer service number?
The phone number published on the current official website is 1-732-357-1875.
Where is HHGregg headquartered?
The current HHGregg website does not publish a separately identified corporate headquarters. It provides a customer-support and feedback address at 120 Cedar Grove Lane, Somerset, New Jersey. The original company was headquartered at 4151 E. 96th Street in Indianapolis before closing in 2017.
Is the Carmel, Indiana, address still the HHGregg corporate office?
The current official website does not list 160 W. Carmel Drive as an HHGregg corporate or customer-service address. It should be considered outdated unless the company publishes new confirmation.
Does HHGregg still have retail stores?
The original chain closed all of its stores in 2017. The current HHGregg website operates as an online retailer, and no nationwide HHGregg store network is identified on the official site.
What happened to the original HHGregg?
The original appliance and electronics chain filed for bankruptcy and liquidated in 2017 after failing to find a buyer that would continue the business. Its brand name and other intellectual property were later sold.
Does the current HHGregg honor old warranties?
Do not assume that it does. For an item purchased from the former retail chain, consult the original manufacturer warranty or protection-plan contract and contact the company identified as the warranty administrator.
Is 1-800-284-7344 still the HHGregg warranty number?
That number is not listed on the current HHGregg website. The current customer-service number is 1-732-357-1875, but legacy warranty questions may need to be directed to the manufacturer or the administrator named in the original agreement.
Can CorporateOfficeHeadquarters.com resolve my HHGregg order or warranty?
No. CorporateOfficeHeadquarters.com cannot access HHGregg orders, payments, refunds, returns, warranties, protection plans, or customer accounts. Contact HHGregg, the product manufacturer, or the applicable warranty administrator directly.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides researched corporate-office, headquarters, customer-support, complaint, and escalation information. For HHGregg, it is particularly important to distinguish between the original retail company that closed in 2017 and the current online business using the HHGregg name.
Page Update Note
This HHGregg headquarters page was updated on August 17, 2026 to replace outdated Carmel and Indianapolis-era contact information, add the current Somerset customer-support address, phone number, and email, identify the former Indianapolis headquarters, explain the original company’s 2017 liquidation and brand relaunch, clarify legacy warranty limitations, add return and complaint guidance, and improve the frequently asked questions.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with HHGregg, the current HHGregg online retailer, the former HHGregg Inc., Valor LLC, any manufacturer, warranty administrator, protection-plan provider, bankruptcy estate, customer-service department, or corporate office. This page is for informational and review purposes only.
HHGregg Complaints, Reviews, and Feedback
Share your experience with HHGregg in the comment section below. To help other readers, state whether your purchase was made through the original retail chain before 2017 or through the current online website. You may discuss ordering, delivery, product condition, returns, refunds, customer service, warranties, or complaint handling.