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  • Anthropologie Corporate Office Headquarters, Address, Phone Number, Complaints and Reviews

Anthropologie Corporate Office Headquarters, Address, Phone Number, Complaints and Reviews 

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Anthropologie is a lifestyle retail brand known for women’s apparel, accessories, home décor, furniture, beauty, gifts, and wedding-related collections. Anthropologie is part of URBN, also known as Urban Outfitters, Inc., and its corporate office is located in Philadelphia, Pennsylvania. This page provides updated Anthropologie corporate office and headquarters information, including the Philadelphia address, customer service phone numbers, order and return complaint routes, furniture support, review themes, and escalation tips.

Anthropologie Corporate Office and Headquarters Contact Information

Headquarters / Corporate Office Update

Anthropologie’s corporate office and registered office are connected to URBN’s Philadelphia headquarters at 5000 South Broad Street, Philadelphia, PA 19112-1495. Customers often search for this as Anthropologie headquarters, Anthropologie corporate office, Anthropologie corporate address, Anthropologie HQ, Anthropologie home office address, Anthropologie Philadelphia headquarters, Anthropologie mailing address, or URBN corporate office.

The old version of this page listed 1-800-309-2500 for customer service and corporate inquiries, plus 1-800-543-1039 as another customer service number. This update keeps 1-800-309-2500 as the verified customer service phone/text route and removes the older 1-800-543-1039 number from the main contact list because it was not verified in the current official support information.

For routine order, return, refund, damaged item, shipping, gift card, store pickup, furniture delivery, wedding, registry, AnthroPerks, or store-service issues, customers should usually start with Anthropologie Customer Service, chat, order status tools, or the local store before trying to contact URBN corporate headquarters.

How to Contact Anthropologie About a Complaint

For most Anthropologie complaints, start with the support route tied to the issue. If the issue happened at a local store, contact the store manager or the store directly. If the issue involves an online order, missing package, damaged item, refund, return, exchange, store pickup, gift card, furniture delivery, wedding order, or AnthroPerks account, use Anthropologie’s official Customer Service page, chat, text support, or phone support at 1-800-309-2500.

If the issue involves an existing furniture order, call 1-800-732-2306. Furniture delivery issues may also require contacting the delivery carrier after Anthropologie sends carrier scheduling instructions.

Choose the Correct Anthropologie Support Route

  • Corporate office or headquarters question: Use 5000 South Broad Street, Philadelphia, PA 19112-1495.
  • General customer service: Call or text 1-800-309-2500.
  • Fastest general support: Use Anthropologie’s 24/7 chat on the official Contact Us page.
  • Existing furniture order: Call 1-800-732-2306.
  • Online order issue: Use order status, chat, text, or customer service with your order number ready.
  • Store complaint: Contact the local store first, then contact customer service if the issue remains unresolved.
  • Return or refund complaint: Keep the receipt, order number, tracking, return label, and refund confirmation.
  • Gift card problem: Call 1-800-920-5656 if you are having difficulty using a gift card.
  • AnthroPerks or account issue: Use customer service and provide the email address tied to your account.
  • Careers question: Use the URBN careers route instead of customer service.

What to Have Before Contacting Anthropologie

  • Your order number, receipt number, or store receipt
  • The email address and phone number used on the order
  • The store location, if the issue happened in person
  • The item name, SKU, style, color, size, or furniture item details
  • Tracking number, delivery confirmation, return label, or return receipt
  • Photos of damaged items, incorrect items, packaging, or delivery issues
  • Gift card number or merchandise credit information, kept private
  • AnthroPerks account details, if the issue involves loyalty lookup or rewards
  • Any prior customer service case number, chat transcript, email, or store response
  • The specific resolution you want, such as refund, exchange, store follow-up, replacement, credit, or delivery update

Do not post full payment card numbers, gift card numbers, gift card PINs, order screenshots with addresses, phone numbers, email addresses, AnthroPerks account details, private employee information, or home delivery details in public reviews or comment sections.

How to Escalate an Anthropologie Complaint

Start with Anthropologie Customer Service by chat, text, or phone at 1-800-309-2500. If the issue involves a store, contact the store manager first and document the store location, date, employee role if known, and what happened. If the issue involves an online order, have the order number, delivery status, product details, and requested resolution ready.

For refund or return disputes, keep the return tracking, return receipt, proof of delivery, original receipt, and any email confirming the return. For damaged, missing, or wrong items, document the problem with photos and report the issue quickly. For furniture orders, use the dedicated furniture support number and keep delivery scheduling emails and carrier information.

If normal customer service does not resolve the issue, write a concise complaint to Anthropologie / URBN at 5000 South Broad Street, Philadelphia, PA 19112-1495. Include the order number, store location, dates, support route used, case number, copies of receipts, photos if needed, and a clear requested outcome.

Orders, Shipping, Store Pickup, and Delivery Issues

Anthropologie order complaints may involve delayed shipping, missing packages, split shipments, backorders, store pickup, canceled items, order changes, or delivery estimates. Anthropologie notes that orders may ship separately and that backordered or out-of-stock items may have updated estimated shipping dates.

If an order shipped but has not arrived, check the tracking history first. For standard shipping, contact Anthropologie if there have been no new tracking events after several days. For expedited shipping, contact customer service if the order misses the expected delivery date.

For store pickup, keep the pickup confirmation and store information. Orders may only be held for a limited time, so contact Anthropologie promptly if you need help with pickup timing.

Returns, Refunds, Exchanges, and Price Adjustments

Anthropologie return and refund complaints often involve missing receipts, late refunds, mailed returns, store returns, final sale items, price adjustments, return labels, exchanges, or merchandise credit.

Anthropologie’s return policy generally requires the original sales receipt or AnthroPerks lookup. For merchandise returned within 30 days of delivery or in-store purchase, refunds are generally issued to the original form of payment at the original selling price. Returns after 30 days may be issued as merchandise credit at the original selling price. After one year, returns and exchanges are no longer accepted.

Online orders can usually be returned by mail or at a store, but some product categories have exceptions. In-store purchases generally must be returned to a store and cannot be returned by mail. Certain final sale items, food, live plants, made-to-order wedding gowns or bridal sets, and some other categories may not be returnable.

For price adjustments, Anthropologie may offer a one-time adjustment on full-price purchases if the original receipt is presented within 14 days, subject to policy limits.

Furniture, Home Décor, and Delivery Complaints

Furniture and home décor complaints may involve delivery scheduling, damaged furniture, missing parts, delayed delivery, return pickup, carrier issues, or oversized item return rules. Existing furniture order support is available at 1-800-732-2306.

Unlimited Furniture Delivery items generally require the furniture support route rather than a standard return label. If the issue involves delivery damage, take photos of the item, packaging, delivery label, and room placement if relevant. Keep all carrier messages and Anthropologie emails until the issue is resolved.

Gift Cards, Merchandise Credits, Registry, and AnthroPerks

Customers may contact Anthropologie about gift card balances, missing gift cards, merchandise credits, AnthroPerks lookup, registry gifts, gift receipts, and account access.

If you are having trouble using a gift card, call 1-800-920-5656. Keep the gift card, receipt, activation information, order number, and any email connected to the card or merchandise credit. Do not share gift card numbers or PINs in public comments.

For registry issues, keep the registry name, order number, billing ZIP code, gift giver details if needed, and any email confirmations.

Store Complaints and In-Store Service Issues

Store complaints may involve rude service, refund confusion, return refusals, pickup problems, damaged items, incorrect pricing, store inventory, styling appointments, fitting room service, or manager follow-up.

When reporting a store complaint, include the store location, date, approximate time, product involved, receipt or order number, and the resolution you requested. Avoid posting private employee information in a public review.

Scam and Fake Support Number Warning

Customers searching for Anthropologie corporate office, Anthropologie headquarters, Anthropologie customer service number, Anthropologie email, Anthropologie returns, Anthropologie gift card support, or Anthropologie refund help may see third-party phone numbers or ads in search results.

Use anthropologie.com, the official Contact Us page, the Anthropologie app, your order confirmation, or 1-800-309-2500 before sharing order or payment information. Be cautious if anyone asks for gift card numbers, gift card PINs, payment card details, password reset codes, remote access, or urgent payment to resolve a supposed Anthropologie issue.

Common Reasons Customers Contact Anthropologie Corporate Office

  • Anthropologie corporate office, headquarters, corporate address, or HQ address questions
  • Anthropologie Philadelphia headquarters or URBN corporate office questions
  • Order status, delivery delay, missing package, or backorder complaints
  • Return, refund, exchange, merchandise credit, or price adjustment problems
  • Furniture delivery, damaged furniture, or return pickup issues
  • Store service, manager follow-up, or in-store return disputes
  • Gift card, merchandise credit, registry, or AnthroPerks account issues
  • Wrong item, damaged item, missing item, or product quality complaint
  • Customer service, chat, text, or phone support concerns
  • Careers, media, investor, partnership, or corporate communication questions

Anthropologie Reviews and Complaints

CorporateOfficeHeadquarters.com currently shows limited visible review content for Anthropologie. One visible review complains about a refund problem for plates at the Coral Gables / Merrick store and describes rude or unhelpful store service.

These comments reflect individual customer experiences and may not represent every Anthropologie store, online order, furniture delivery, product, return, refund, or support interaction. When leaving a review, include the store location, order type, support route used, date of the problem, and whether Anthropologie provided a case number or resolution. Do not post private payment, address, gift card, account, or employee information.

About Anthropologie

Anthropologie is a retail lifestyle brand that sells women’s apparel, accessories, shoes, beauty, wellness, furniture, home décor, gifts, wedding items, and related products. Anthropologie is part of URBN, which also includes brands such as Urban Outfitters, Free People, FP Movement, Terrain, Anthropologie Weddings, Nuuly, and other related retail and lifestyle businesses.

Anthropologie opened its first store in Wayne, Pennsylvania, in 1992. Today, Anthropologie operates stores and digital channels in North America and Europe, with products sold through stores, websites, mobile applications, catalogs, and selected franchisee-owned stores.

Competitors and Related Corporate Office Pages

Anthropologie competes with apparel, home décor, lifestyle, furniture, beauty, gift, and specialty retail brands. Related corporate office pages include Urban Outfitters Corporate Office, Torrid Corporate Office, Nordstrom Corporate Office, Macy’s Corporate Office, Pottery Barn Corporate Office, West Elm Corporate Office, and Crate & Barrel Corporate Office.

Related Resources

Frequently Asked Questions About Anthropologie Corporate Office

Where is Anthropologie corporate office located?

Anthropologie’s registered office and URBN’s principal executive offices are located at 5000 South Broad Street, Philadelphia, PA 19112-1495.

What is Anthropologie corporate office phone number?

URBN’s corporate phone number is 1-215-454-5500. Routine Anthropologie customer service issues should usually go through Anthropologie Customer Service first.

What is Anthropologie customer service number?

Anthropologie customer service can be reached by phone or text at 1-800-309-2500.

What are Anthropologie customer service hours?

Anthropologie lists phone support hours as Monday-Friday, 8:00 AM-10:00 PM ET, and Saturday-Sunday, 8:00 AM-9:00 PM ET. Chat support is listed as available 24/7.

What is Anthropologie furniture support number?

For existing furniture order support, call 1-800-732-2306.

Is 1-800-543-1039 still Anthropologie customer service?

The older version of this page listed 1-800-543-1039. This update does not use that as the main support number because Anthropologie’s current official contact information points customers to 1-800-309-2500, 24/7 chat, and 1-800-732-2306 for furniture orders.

How do I file a complaint with Anthropologie?

Start with the store, chat, text, or phone route tied to your issue. Keep the order number, receipt, store location, photos, return tracking, and prior support messages. If the issue remains unresolved, send a concise written complaint to Anthropologie / URBN at 5000 South Broad Street, Philadelphia, PA 19112-1495.

How do I contact Anthropologie about a refund?

Use Anthropologie customer service at 1-800-309-2500, chat, or order status tools. Keep your receipt, order number, return tracking, refund email, and original payment details.

Who owns Anthropologie?

Anthropologie is part of URBN, also known as Urban Outfitters, Inc.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint, review, and escalation information for major companies. This page was updated using official Anthropologie, URBN, SEC, FTC, and COH-visible review information where available.

Page Update Note

This Anthropologie Corporate Office page was updated on July 5, 2026, to verify the Philadelphia headquarters address, clarify URBN ownership, correct customer service phone-number labeling, remove an unverified older customer service number from the main contact list, add furniture, gift card, order, return, refund, store complaint, scam, and escalation guidance, incorporate current search-query opportunities, scan for a CSN link, and summarize COH-visible review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Anthropologie, URBN, Urban Outfitters, Inc., Urban Outfitters, Free People, FP Movement, Terrain, Nuuly, Anthropologie Weddings, any Anthropologie store, any payment provider, any shipping carrier, the FTC, or any related company. This page is for informational purposes only. Anthropologie trademarks, names, logos, brands, products, and services are the property of their respective owners. Contact details, support hours, return policies, furniture delivery rules, gift card rules, product availability, store services, order procedures, and corporate information can change. Confirm important details directly with Anthropologie or URBN before making purchases, mailing documents, sharing account information, or relying on a support route.

Share Your Experience

Have you contacted Anthropologie corporate office, Anthropologie Customer Service, chat, text support, furniture support, a local store manager, order support, returns, gift card support, URBN, or another Anthropologie support route? Share your experience in the comments below. Do not post private information such as full payment card numbers, gift card numbers, gift card PINs, order screenshots with addresses, phone numbers, email addresses, AnthroPerks account details, private employee information, or home delivery details.

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Anthropologie Coral Gables FL Disappointing Customer Service

December 3, 2024

Anthropologie, Horrible Customer Service. I have been trying to get a refund for a set of plates for the last week and somehow the associates at the Merrick Store in Coral Gables FL have no clue what is going on and is super rude and unprofessional.

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Corporate Office Headquarters