Jeep corporate office operations in the United States are associated with FCA US LLC and Stellantis North America at 1000 Chrysler Drive, Auburn Hills, MI 48326. Jeep Customer Care can be reached at 1-877-426-5337.
For formal customer correspondence, warranty complaints, unresolved dealer concerns, and vehicle-support matters, FCA US publishes the mailing address FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004. Customers should normally begin with the dealership or the support department connected to the issue before escalating it.
Jeep Corporate Office Address and Phone Numbers
- Brand: Jeep
- U.S. Operating Company: FCA US LLC / Stellantis North America
- Jeep and FCA US Corporate Campus: 1000 Chrysler Drive, Auburn Hills, MI 48326
- Customer Correspondence Mailing Address: FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004
- Jeep Customer Care Phone Number: 1-877-426-5337
- FCA US General Questions: 1-800-334-9200
- Recall Assistance: 1-800-853-1403
- Roadside Assistance: 1-800-521-2779
- Mopar Customer Care: 1-800-399-2668
- FlexCare Vehicle Protection: 1-800-521-9922
- Uconnect General Support: 1-877-855-8400
- Jeep Connect Customer Care: 1-800-777-3600
- Jeep Wave Customer Care: 1-844-533-7928
- Official Website: Jeep.com
- Official Jeep Contact Page: Contact Jeep Customer Care
- Official Mopar Contact Page: Mopar and Jeep Support
Important phone-number clarification: Jeep does not publish a separate public headquarters switchboard for every customer concern. The number 1-877-426-5337 is Jeep Customer Care and is normally the most appropriate corporate-level contact for a Jeep vehicle or dealer issue. The number 1-800-334-9200 is the published FCA US general contact number.
Jeep Headquarters and FCA US
Jeep is a vehicle brand within Stellantis. Its U.S. corporate, administrative, engineering, customer-care, and related operations are connected to FCA US LLC and Stellantis North America in Auburn Hills, Michigan.
The address at 1000 Chrysler Drive is an FCA US corporate campus. It should not be treated as a public customer-service center or dealership. Customers who want to send a formal complaint should use the published FCA US customer correspondence address:
FCA US LLC
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Jeep Leadership Update
Stellantis appointed Bob Broderdorf as Jeep brand chief executive officer in February 2025. Stellantis subsequently announced that Branden Coté will become CEO of the Jeep brand effective August 3, 2026.
Leadership titles can change. Corporate, investor, supplier, and media contacts should confirm current leadership through Stellantis before directing correspondence to an individual executive.
Choose the Correct Jeep Support Route
The correct support route depends on whether the issue involves a dealership, warranty repair, recall, roadside incident, connected service, vehicle-protection plan, or Jeep Wave membership.
- Vehicle or dealer complaint: Call Jeep Customer Care at 1-877-426-5337.
- Dealer repair issue: Start with the service manager and then the dealership general manager.
- Warranty dispute or repeated repair: Open a Jeep Customer Care case and retain every repair order.
- Recall assistance: Call 1-800-853-1403 or check the vehicle by VIN through Mopar.
- Roadside assistance: Call 1-800-521-2779.
- Mopar account, owner resources, parts, or service records: Call 1-800-399-2668.
- FlexCare or vehicle-protection plan: Call 1-800-521-9922.
- Uconnect support: Call 1-877-855-8400.
- Jeep Connect: Call 1-800-777-3600.
- Jeep Wave: Call 1-844-533-7928.
- Formal written complaint: Write to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
How to Escalate a Jeep Dealer Complaint
- Contact the dealership department involved: Speak with the sales manager, service manager, parts manager, or finance manager.
- Ask for the dealership general manager: Escalate within the dealership when the department manager cannot resolve the matter.
- Open a Jeep Customer Care case: Call 1-877-426-5337 and save the case number.
- Provide complete documentation: Include the VIN, dealership, repair orders, dates, mileage, communications, and requested resolution.
- Request written answers: Ask for written confirmation of warranty decisions, parts delays, repair status, reimbursements, or denials.
- Send formal correspondence: Mail a concise complaint to FCA US LLC if telephone and dealer escalation do not resolve the issue.
- Consider an appropriate external route: Safety concerns may be reported to NHTSA. Warranty disputes may also involve arbitration, state consumer protection, or state-specific lemon-law procedures.
What to Have Before Contacting Jeep Customer Care
- Vehicle year, model, trim, and mileage
- Vehicle Identification Number
- Jeep dealership name, city, and state
- Repair-order numbers and service dates
- Customer Care case number, if already assigned
- Recall, campaign, warranty, or service-contract information
- Photographs, videos, diagnostic codes, and dashboard warnings
- Purchase agreement, lease agreement, warranty booklet, or service contract
- Emails, text messages, chat transcripts, tow receipts, and dealer notes
- A timeline of each repair attempt and support contact
- The resolution requested
Do not publish a complete VIN, registration, driver’s license, finance-account number, insurance information, address, or payment details in a public review.
Jeep Warranty and Repair Complaints
Warranty complaints may involve delayed approvals, repeated repairs, parts backorders, transmission problems, engine concerns, electrical faults, software updates, rental vehicles, loaner availability, or disagreement about whether a repair is covered.
Ask the servicing dealer to provide:
- A written diagnosis
- The repair-order number
- The warranty claim status
- The parts order and expected arrival date
- The estimated completion date
- A written explanation of any coverage denial
- Confirmation of whether rental or loaner assistance was requested
Keep every repair order, even when the dealership reports that it could not duplicate the concern. Repeated documentation can be important for warranty, arbitration, and state-law review.
Jeep Lemon Law and Arbitration Information
FCA US recommends beginning with the selling or servicing dealership. When dealership management cannot resolve the matter, customers may contact FCA US Customer Care.
Some unresolved disputes may be eligible for review through the National Center for Dispute Settlement. State lemon-law requirements and deadlines vary, so owners should review the warranty materials supplied with the vehicle and obtain qualified legal guidance when necessary.
This page does not provide legal advice. Do not stop making vehicle or lease payments solely because a repair or warranty dispute is unresolved.
Jeep Recall and Safety Complaints
Call Recall Assistance at 1-800-853-1403 or use the official Mopar recall lookup to check the vehicle by VIN.
Keep:
- The recall or campaign number
- The recall notice
- The date the dealer was contacted
- The scheduled appointment date
- Any statement that a remedy or part is unavailable
- Customer Care and dealer case numbers
- Transportation or towing records
A possible vehicle-safety defect can also be reported to the National Highway Traffic Safety Administration. Do not wait for a public-review response when a vehicle may be unsafe to drive.
Jeep Roadside Assistance and Towing
Roadside assistance for eligible Chrysler, Dodge, Jeep, and Ram vehicles is available at 1-800-521-2779.
Have the following ready:
- Vehicle owner’s name
- VIN
- Vehicle model
- License-plate number
- Mileage
- Current location
- Description of the breakdown
Coverage and reimbursement depend on the vehicle, warranty, service contract, location, and circumstances. Keep towing invoices and the dealership repair order.
Jeep Wave Support
Jeep Wave members can call 1-844-533-7928 for dedicated support. Jeep Wave assistance may involve program eligibility, included maintenance, trip interruption, rental benefits, roadside assistance, account access, or membership questions.
Jeep also provides email and live-chat options through the member’s authenticated account page. Avoid posting a VIN or membership details publicly.
Uconnect and Jeep Connect Support
Call Uconnect General Support at 1-877-855-8400 for wireless connectivity, software updates, phone pairing, radio systems, and related technical questions.
Call Jeep Connect Customer Care at 1-800-777-3600 for connected-service plans, account questions, remote features, and subscription assistance.
Before calling, retain:
- VIN
- Account email
- Vehicle model and year
- Uconnect system version
- Mobile-device model and operating system
- Screenshots and error messages
- Subscription and payment information
Does Jeep Have a Corporate Email Address?
Jeep does not currently publish a general customer-facing corporate email address for all vehicle, dealer, warranty, or complaint matters.
Customers should use the official Jeep Customer Care message form, telephone support, authenticated owner-account chat, or the FCA US customer correspondence address. Jeep Wave and certain connected-service customers may have email options within their account portals.
Be cautious of websites that publish an unverified Jeep executive email or supposed complaint-department email. Verify any address through Jeep, Mopar, or Stellantis before sending a VIN, repair records, or other private information.
Dealer Sales, Financing, and Add-On Complaints
Vehicle-purchase complaints may involve:
- Dealer markups or unexpected fees
- Trade-in values
- Financing representations
- Service contracts or protection products
- Dealer-installed accessories
- Missing features
- Advertising claims
- Vehicle delivery condition
- Registration or title delays
Begin with the dealership sales manager, finance manager, or general manager. Keep the buyer’s order, retail installment contract, lease agreement, window sticker, advertisements, emails, texts, and any written promises.
Jeep Customer Care may document a dealer complaint, but a dealership is generally an independently owned business. Certain financing disputes must be handled with the lender or finance company named in the contract.
Jeep Scam and Fake Support Warning
Vehicle owners may encounter fraudulent recall notices, fake warranty-renewal calls, dealership impersonation, phishing emails, false refund messages, and search results containing unverified support numbers.
- Verify support numbers through Jeep.com, Mopar.com, or official vehicle documents.
- Do not provide passwords or one-time security codes to unsolicited callers.
- Do not allow remote access to a computer or mobile device.
- Do not pay a supposed recall or warranty fee using gift cards or cryptocurrency.
- Verify unexpected refund, recall, warranty, and account messages through an official channel.
- Do not publish a complete VIN, payment-card number, bank information, or finance-account number.
Common Reasons Owners Contact Jeep Headquarters
- Unresolved dealer service complaints
- Warranty repair delays
- Repeated transmission, engine, or electrical repairs
- Parts backorders
- Recall remedies and safety concerns
- Rental or loaner disputes
- Roadside-assistance complaints
- Jeep Wave concerns
- Uconnect and Jeep Connect problems
- FlexCare and service-contract questions
- Vehicle purchase or dealer add-on complaints
- Formal written correspondence
- Supplier, media, employment, or corporate matters
Jeep Corporate Office Reviews and Complaints
Visible reader submissions on CorporateOfficeHeadquarters.com include experiences involving dealership service, repair quality, long warranty delays, transmission concerns, recalls, diagnostic charges, loaner availability, communication problems, and difficulty obtaining follow-up.
The page also includes positive feedback from a Jeep owner who reported receiving helpful assistance. These reviews represent individual experiences and do not establish that every dealership, repair, warranty claim, or customer will have the same outcome.
No reliable aggregate star rating is currently displayed on this page. A helpful review should identify:
- Vehicle model and model year
- Approximate mileage
- Dealer location
- Type of repair or complaint
- Customer Care or dealer case number, without publishing the complete number
- Support route used
- Whether Jeep or the dealer responded
- Whether the issue was resolved
About Jeep and Stellantis
Jeep is an automotive brand under Stellantis. Its vehicle lineup includes the Wrangler, Grand Cherokee, Cherokee, Compass, Gladiator, Wagoneer, Grand Wagoneer, and other current or former models.
Jeep’s U.S. operations are connected to FCA US LLC and Stellantis North America. Customer concerns may involve Jeep Customer Care, an independently operated dealership, Mopar, Uconnect, Jeep Connect, Jeep Wave, roadside assistance, a recall team, a lender, or a service-contract administrator.
Jeep Competitors and Related Corporate Office Pages
- Land Rover USA Corporate Office
- Toyota Corporate Office
- Chevrolet Corporate Office
- Kia Corporate Office
- Nissan USA Corporate Office
- Volkswagen Corporate Office
- Dodge Corporate Office
- Chrysler Corporate Office
- Ford Corporate Office
- Subaru Corporate Office
Official and Related Jeep Resources
- Official Jeep Website
- Jeep Customer Care
- Stellantis North America Contact Information
- Mopar and Jeep Contact Information
- Mopar Recall Lookup
- Mopar Warranty, Repair, and Arbitration Guidance
- Jeep Owner’s Manuals
- Mopar Warranty Information
- Uconnect Customer Support
- Jeep Wave Information
- NHTSA Recall Lookup
- Report a Vehicle Safety Problem to NHTSA
- Jeep Customer Service Numbers, Reviews, and Complaints
- Investigate an Unrecognized Vehicle or Subscription Charge
- Auto Warranty, Recall, and Phishing Scam Warnings
Frequently Asked Questions About Jeep Corporate Office
What is the Jeep corporate office phone number?
Jeep Customer Care can be reached at 1-877-426-5337. FCA US general questions can be directed to 1-800-334-9200.
Where is Jeep headquarters?
Jeep’s U.S. corporate operations are associated with the FCA US LLC and Stellantis North America campus at 1000 Chrysler Drive, Auburn Hills, MI 48326.
What is the Jeep corporate office address?
The FCA US corporate campus is at 1000 Chrysler Drive, Auburn Hills, MI 48326. Formal customer correspondence should be mailed to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
How do I contact Jeep corporate?
Call Jeep Customer Care at 1-877-426-5337. For an unresolved formal complaint, send written correspondence to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
How do I complain to Jeep corporate?
Begin with the dealership manager, then open a Jeep Customer Care case. Provide the VIN, dealership, repair orders, dates, mileage, prior contacts, and requested resolution. Escalate in writing when telephone and dealership contacts do not resolve the issue.
Does Jeep have a complaint-department email?
Jeep does not currently publish one general customer-facing complaint email. Use the official Jeep contact form, Customer Care phone number, owner-account chat, or FCA US mailing address.
How do I complain about a Jeep dealership?
Speak with the service manager or general manager. If the dealership does not resolve the issue, call Jeep Customer Care at 1-877-426-5337 and open a case.
What is the Jeep recall phone number?
Recall Assistance can be reached at 1-800-853-1403.
What is the Jeep roadside-assistance number?
Call 1-800-521-2779 for eligible Chrysler, Dodge, Jeep, and Ram roadside assistance.
What is the Jeep Wave phone number?
Jeep Wave Customer Care can be reached at 1-844-533-7928.
What is the Jeep Connect phone number?
Jeep Connect Customer Care can be reached at 1-800-777-3600.
Who is the CEO of Jeep?
Stellantis announced that Branden Coté will become CEO of the Jeep brand effective August 3, 2026, succeeding Bob Broderdorf.
Is Chrysler Jeep corporate office the same as Jeep corporate office?
Searches for Chrysler Jeep corporate office generally refer to FCA US LLC and Stellantis North America in Auburn Hills. Jeep and Chrysler are separate Stellantis brands that share certain U.S. corporate and support operations.
Is CorporateOfficeHeadquarters.com affiliated with Jeep?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with Jeep, FCA US LLC, or Stellantis.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate headquarters addresses, office phone numbers, company contact information, complaint guidance, and public review pages since 2010.
Information is reviewed using official Jeep, Mopar, Uconnect, Stellantis, FCA US, NHTSA, and public corporate resources, along with visible reader-submitted experiences when available.
Leadership, addresses, phone numbers, support routes, warranty procedures, and recall information can change. Verify important details directly with Jeep, Mopar, Stellantis, the dealership, or the appropriate government agency.
Page Update Note
This Jeep corporate office page was updated on July 29, 2026.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Jeep, Stellantis N.V., Stellantis North America, FCA US LLC, Chrysler, Dodge, Ram, Mopar, Uconnect, Jeep Connect, Jeep Wave, any dealership, lender, finance company, warranty provider, roadside provider, arbitration organization, or government agency.
Jeep, Stellantis, Mopar, Uconnect, Jeep Wave, and related names, logos, trademarks, and service marks belong to their respective owners. Corporate addresses, telephone numbers, leadership, warranty procedures, recall information, support routes, service-contract terms, and dealer policies may change without notice.
This page does not provide legal, financial, mechanical, or safety advice. Verify important information directly with the company, dealer, lender, qualified professional, or government agency before making a decision or sending private documents.
Share Your Experience
Have you contacted Jeep Customer Care, FCA US, Mopar, Uconnect, Jeep Wave, recall assistance, roadside assistance, a dealership manager, or another complaint route? Share your Jeep experience below and explain the model year, vehicle model, approximate mileage, dealership location, issue, support route used, and whether the matter was resolved.
Privacy warning: Do not post complete VINs, license-plate numbers, registration documents, finance-account numbers, insurance details, home addresses, phone numbers, email addresses, passwords, verification codes, payment information, legal documents, or employee personal information in a public review.