Many people search for the Jeep corporate office when they need the Jeep headquarters address, Jeep corporate office address, Jeep corporate phone number, dealer complaint help, warranty escalation, recall assistance, repair-delay support, Jeep Wave help, Uconnect support, or a formal corporate complaint route. Jeep is part of Stellantis North America and FCA US LLC, so some issues may be routed through Jeep Customer Care, Mopar, Uconnect, recall assistance, roadside assistance, or the local Jeep dealer.
Jeep Corporate Office and Headquarters Contact Information
Jeep’s U.S. headquarters and the Chrysler Jeep corporate office are commonly associated with the Stellantis North America / FCA US LLC campus in Auburn Hills, Michigan. For written customer correspondence, Stellantis lists an FCA US LLC mailing address in Auburn Hills. If you are wondering where is Jeep headquarters or looking for the Jeep HQ address, use the contact information below.
- Brand: Jeep
- Parent / U.S. Operating Company: Stellantis North America / FCA US LLC
- Jeep Headquarters Address: 1000 Chrysler Drive, Auburn Hills, MI 48326
- Jeep Mailing Address / FCA US LLC Customer Correspondence: FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004
- Jeep Customer Care Phone Number: 1-877-426-5337
- FCA US LLC General Questions: 1-800-334-9200
- Recall Assistance: 1-800-853-1403
- Roadside Assistance for Chrysler, Dodge, Jeep and Ram: 1-800-521-2779
- Mopar Customer Care: 1-800-399-2668
- FlexCare Vehicle Protection: 1-800-521-9922
- Uconnect General Support: 1-877-855-8400
- Jeep and Ram Connect Customer Care: 1-800-777-3600
- Jeep Wave Customer Care: 1-844-533-7928
- Official Jeep Website: jeep.com
- Official Jeep Contact Page: Jeep Customer Care
- Official Mopar Contact Page: Mopar Contact Us
The Jeep corporate office phone number is not always the best first route for vehicle-specific issues. For most warranty, recall, dealer service, roadside, connected-services, Jeep Wave, or repair concerns, start with Jeep Customer Care, Mopar, the dealership, or the specialized support number that matches your issue.
Choose the Correct Jeep Support Route
Before contacting Jeep headquarters, choose the route that fits your issue. Vehicle complaints often involve a dealer, service manager, warranty department, recall team, Mopar, Uconnect, Jeep Wave, roadside assistance, or state-specific lemon law process.
- Jeep vehicle complaint: Contact Jeep Customer Care at 1-877-426-5337.
- Dealer service complaint: Start with the dealership service manager or general manager, then open a Jeep Customer Care case if unresolved.
- Warranty repair delay: Ask the dealer for a written diagnosis, repair order, warranty claim status, parts status, and expected completion date.
- Recall issue: Call Recall Assistance at 1-800-853-1403 or check recalls through Mopar or NHTSA.
- Roadside emergency: Call Roadside Assistance at 1-800-521-2779.
- Mopar parts, manuals, service records, or owner resources: Use Mopar Customer Care at 1-800-399-2668.
- Uconnect issue: Call Uconnect support at 1-877-855-8400.
- Jeep Connect or Ram Connect issue: Call 1-800-777-3600.
- Jeep Wave issue: Call Jeep Wave Customer Care at 1-844-533-7928.
- Formal written complaint: Send written correspondence to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
What to Have Before Contacting Jeep Corporate Office
Having complete documentation can make a Jeep corporate office complaint easier to review. This is especially important for warranty disputes, repeated repair attempts, transmission problems, recall issues, dealership complaints, service delays, rental or loaner requests, and buyback or lemon law concerns.
- Vehicle year, model, trim, and mileage
- Vehicle Identification Number, or VIN
- Jeep dealership name, city, and state
- Repair order numbers and service dates
- Jeep Customer Care case number, if one has already been opened
- Recall, campaign, warranty, or service contract details if relevant
- Photos, videos, diagnostic trouble codes, dashboard warnings, or service messages
- Purchase contract, lease agreement, warranty booklet, or service contract paperwork
- Copies of emails, texts, chat transcripts, tow receipts, and dealer notes
- A clear timeline of each dealer visit, repair attempt, and support contact
- The resolution you are requesting, such as repair approval, warranty review, parts update, recall remedy, reimbursement, rental help, buyback review, or written explanation
How to Escalate a Complaint to Jeep Headquarters
If your issue is not resolved by the dealer or first support route, use a clear escalation process. Keep the complaint factual and focus on documentation, dates, safety concerns, repair attempts, and the resolution you want.
- Start with the dealership. Ask for the service manager or general manager if the issue involves repairs, warranty coverage, diagnosis, parts, or dealer conduct.
- Open a Jeep Customer Care case. Call 1-877-426-5337 and save the case number.
- Use specialized support when needed. Contact recall assistance, roadside assistance, Mopar, Uconnect, Jeep Connect, or Jeep Wave depending on the issue.
- Request written answers. If a repair, warranty claim, recall request, parts update, rental request, or reimbursement is denied, ask for the reason in writing.
- Escalate by mail if needed. For unresolved formal complaints, write to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
- Use outside routes when appropriate. Safety defects may be reported to NHTSA, and unresolved warranty or repeated repair problems may require state-specific lemon law, arbitration, consumer protection, or legal guidance.
Common Jeep Corporate Office Complaint Topics
Dealer Service and Repair Complaints
Many Jeep corporate office complaints involve dealership service, long repair delays, poor communication, repair quality, diagnostic disputes, and difficulty getting the dealer to follow through. If you are escalating a dealer complaint, include the dealer name, repair orders, service advisor notes, and the written diagnosis or estimate.
Warranty Repair Delays and Parts Backorders
Warranty complaints may involve transmission issues, engine concerns, electrical problems, parts delays, rental or loaner disputes, and disagreement over whether a repair is covered. Ask the dealer for the warranty claim status, parts status, estimated completion date, and written explanation for any denial.
Transmission, Engine, Electrical, and Diagnostic Code Issues
Some Jeep owners escalate repeated transmission problems, check-engine lights, diagnostic codes, dashboard failures, odometer or speedometer issues, electrical faults, and recurring drivability concerns. Keep every repair order and ask the dealer to list the diagnostic codes, tests performed, and parts replaced.
Recall and Safety Concerns
If your Jeep has an open recall or safety campaign, call Recall Assistance at 1-800-853-1403 and check the vehicle by VIN. If the issue may involve a vehicle safety defect, also consider filing a complaint with NHTSA. Keep recall notices, dealer appointment records, and any written statement about remedy timing.
Jeep Wave, Connected Services, and Uconnect Issues
Jeep Wave, Jeep Connect, Uconnect, SiriusXM Guardian, remote start, navigation, app, subscription, and connected-services problems may need specialized support. Keep your VIN, account email, device type, screenshots, subscription details, and error messages before contacting support.
Roadside Assistance, Towing, and Trip Interruption Issues
Roadside complaints may involve towing delays, reimbursement, eligibility questions, or a breakdown away from home. Call Roadside Assistance at 1-800-521-2779 and keep the tow receipt, VIN, mileage, breakdown location, and dealership repair order.
Sales, Financing, Add-Ons, and Dealership Purchase Complaints
Purchase complaints may involve dealer add-ons, pricing, trade-in promises, financing terms, missing features, advertising claims, delivery condition, or delayed paperwork. Start with the dealership general manager and keep the buyer’s order, finance contract, window sticker, emails, texts, and written promises.
Jeep Mailing Address and Written Complaints
If you need a Jeep mailing address for a formal complaint, Stellantis lists FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004. Include your VIN, case number, dealer name, repair history, and copies of relevant documents. Do not send original titles, registrations, financial documents, or irreplaceable paperwork unless instructed by an official source.
Chrysler Jeep Corporate Office Questions
Some people search for Chrysler Jeep corporate office because Jeep was historically part of Chrysler and is now part of Stellantis North America / FCA US LLC. The Jeep headquarters USA route is connected to the Auburn Hills, Michigan corporate campus and FCA US LLC customer correspondence address.
Unfamiliar Jeep, Mopar, Dealer, or Connected-Services Charges
If you see an unfamiliar Jeep, Mopar, Uconnect, connected-services, dealer, warranty, roadside, finance, or subscription charge, compare it with recent service visits, parts purchases, subscriptions, lease payments, deposits, recalls, towing, or service-contract activity. For help identifying confusing billing descriptors, visit ChargeOnMyCard.com. If you receive a suspicious recall text, fake warranty call, fake dealer invoice, phishing email, refund scam, or fake Jeep support number, visit ThinkItsAScam.com for scam warning and reporting guidance.
Jeep Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include dealership service problems, warranty repair delays, unresolved transmission issues, recall frustration, diagnostic-code disputes, repair quality concerns, no-loaner complaints, and difficulty getting follow-through from a dealer or warranty department. One reviewer described a dealership service experience involving paint, power side step, odometer, and speedometer concerns. Another reviewer described a Wrangler that spent months in the shop for a transmission issue with delayed warranty support. Other comments mention unresolved recalls, diagnostic charges, and dealer repair frustration.
The page also includes a positive Jeep review from a customer who said Jeep helped with their situation and praised the company. These reviews are individual customer experiences and may not represent every Jeep owner, dealership, repair, warranty case, or recall outcome. If you leave a Jeep corporate office review, include the model, model year, mileage, dealer location, issue type, support route used, and whether the issue was resolved. Do not post private information such as full VINs, license plate numbers, finance account numbers, insurance details, home addresses, phone numbers, or private employee information.
About Jeep and Stellantis
Jeep is an American SUV and off-road vehicle brand under Stellantis. Jeep vehicles include or have included models such as Wrangler, Grand Cherokee, Cherokee, Compass, Gladiator, Renegade, Wagoneer, and Grand Wagoneer. Jeep is closely connected to the former Chrysler organization and today operates as part of Stellantis North America / FCA US LLC.
Because Jeep support issues may involve a dealership, Mopar, Uconnect, Jeep Wave, Jeep Connect, roadside assistance, recall assistance, vehicle protection plans, financing, or state-specific warranty rules, the correct complaint route depends on the type of issue.
Jeep Competitors and Related Corporate Office Pages
Jeep competes with other automakers in the SUV, truck, off-road, crossover, and adventure vehicle markets. Customers comparing headquarters information, complaint routes, warranty support, and corporate contacts may also visit:
- Land Rover USA Corporate Office
- Toyota Corporate Office
- Chevrolet Corporate Office
- Kia Corporate Office
- Nissan USA Corporate Office
- Volkswagen Corporate Office
- Dodge Corporate Office
- Chrysler Corporate Office
- Ford Bronco
- Subaru
Related Jeep, Stellantis and Mopar Resources
- Official Jeep Website
- Official Jeep Customer Care
- Stellantis North America Contact Information
- Official Mopar Contact Page
- Mopar Recall Lookup
- Mopar Owner’s Manuals
- Mopar Warranty Information
- Uconnect Customer Support
- NHTSA Recall Lookup
- NHTSA Report a Vehicle Safety Problem
- Jeep Customer Service Numbers
- ChargeOnMyCard.com for unfamiliar Jeep, Mopar, Uconnect or dealer charges
- ThinkItsAScam.com for auto warranty scams, recall scams and phishing warnings
- ZeroStars.org for broader company reviews
Frequently Asked Questions About Jeep Corporate Office
Where is Jeep headquarters?
Jeep headquarters is commonly associated with the Stellantis North America / FCA US LLC corporate campus at 1000 Chrysler Drive, Auburn Hills, MI 48326.
What is the Jeep headquarters address?
The Jeep headquarters address is commonly listed as 1000 Chrysler Drive, Auburn Hills, Michigan 48326. For customer correspondence, Stellantis lists FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
What is the Jeep corporate office address?
The Jeep corporate office address is connected to the Stellantis North America / FCA US LLC campus at 1000 Chrysler Drive, Auburn Hills, MI 48326. Written customer correspondence may be sent to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
What is the Jeep HQ address?
The Jeep HQ address commonly refers to 1000 Chrysler Drive, Auburn Hills, MI 48326. For formal written customer complaints, use the FCA US LLC mailing address in Auburn Hills.
What is the Jeep corporate phone number?
Jeep Customer Care is listed at 1-877-426-5337. FCA US LLC general questions are listed at 1-800-334-9200.
How do I contact Jeep corporate?
To contact Jeep corporate about a vehicle issue, start with Jeep Customer Care at 1-877-426-5337. For formal written complaints, send correspondence to FCA US LLC, P.O. Box 21-8004, Auburn Hills, MI 48321-8004.
Is Chrysler Jeep corporate office the same as Jeep corporate office?
Chrysler Jeep corporate office searches usually refer to the Stellantis North America / FCA US LLC corporate campus in Auburn Hills, Michigan. Jeep is now a Stellantis brand, but many people still use Chrysler Jeep when searching for corporate contacts.
How do I complain about a Jeep dealership?
Start with the dealership service manager or general manager. If the issue is not resolved, call Jeep Customer Care at 1-877-426-5337 and provide the dealer name, VIN, repair orders, dates, and case history.
How do I contact Jeep about a recall?
Call Recall Assistance at 1-800-853-1403 or use the Mopar recall lookup with your VIN. You can also check recalls through NHTSA.
How do I report a Jeep safety problem?
Contact Jeep Customer Care and keep all dealer documentation. If you believe the issue may involve a vehicle safety defect, you can also report it to NHTSA through its vehicle safety complaint process.
Who handles Jeep roadside assistance?
Chrysler, Dodge, Jeep and Ram roadside assistance is listed at 1-800-521-2779. Have your VIN, location, mileage, and vehicle problem ready.
Why do people search for Jeep corporate office?
People search for Jeep corporate office when they need the Jeep headquarters address, corporate office address, customer care number, dealer complaint route, recall contact, warranty escalation path, Jeep Wave support, or formal mailing address for an unresolved issue.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, public records, support resources, and reader-submitted experiences to help users find the right route for corporate contact or complaint escalation.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Jeep, Stellantis N.V., Stellantis North America, FCA US LLC, Chrysler, Dodge, Ram, Mopar, Uconnect, Jeep Wave, any Jeep dealer, any finance company, warranty provider, roadside provider, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, support routes, phone options, recall processes, warranty rules, service-contract terms, dealer policies, and mailing addresses can change, so always verify important information with the official Jeep, Mopar, Stellantis, dealer, lender, or NHTSA source before sending private documents or making decisions.
Share Your Experience
Have you contacted Jeep corporate office, Jeep Customer Care, Mopar, Uconnect, Jeep Wave, roadside assistance, recall support, a dealership, or a service manager about a complaint? Share your Jeep review below. Helpful reviews mention the model year, vehicle model, mileage, dealer location, issue type, support route used, and whether the issue was resolved. Please do not post private information such as full VINs, license plate numbers, finance account numbers, insurance details, home addresses, phone numbers, or private employee information.