People search for the Chevrolet corporate office when a dealership complaint, vehicle repair issue, warranty concern, recall question, lemon-law-style problem, EV tax credit dispute, financing issue, or unresolved customer service case needs escalation. Chevrolet is a General Motors brand, so Chevrolet headquarters and corporate office matters generally route through GM corporate offices, Chevrolet Customer Assistance, a dealer service manager, or a specialized GM support team depending on the issue.
This page includes the updated Chevrolet corporate office address, Chevrolet corporate phone number, Chevy corporate complaints route, Chevrolet headquarters address, customer assistance phone number, mailing address, review themes, and related CorporateOfficeHeadquarters.com links for automotive complaints.
Chevrolet Corporate Office and Headquarters Contact
The Chevrolet corporate office is connected to General Motors. GM’s global headquarters is now located at Hudson’s Detroit, while Chevrolet customer concerns are typically routed through Chevrolet Customer Assistance, GM support, a Chevrolet dealer, or GM’s warranty and repair support team.
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- Brand: Chevrolet / Chevy
- Parent Company: General Motors Company
- GM Global Headquarters Address: Hudson’s Detroit, 1240 Woodward Avenue, Detroit, MI 48226, USA
- Chevrolet Customer Assistance Center Mailing Address: Chevrolet Customer Assistance Center, P.O. Box 33170, Detroit, MI 48323-5136
- Chevrolet Corporate Phone Number / General Assistance: +1-800-222-1020
- Chevrolet Roadside Assistance: +1-800-243-8872
- Chevrolet EV Roadside Assistance: +1-888-811-1926
- GM Warranty, Repair, and Lemon Law Help: +1-866-636-2273
- OnStar Support: +1-888-466-7827 / 1-888-4ONSTAR
- Official Chevrolet Website: Chevrolet.com
- Chevrolet Contact Page: Chevrolet Contact Us
- GM Contact Page: GM Contact Us
Chevrolet Address and Headquarters Update
The older page listed Chevrolet and GM headquarters at 300 Renaissance Center in Detroit. General Motors has since moved its global headquarters to Hudson’s Detroit at 1240 Woodward Avenue, Detroit, MI 48226. For people searching “where is the Chevrolet headquarters,” “where is Chevy headquarters,” “Chevrolet headquarters,” or “Chevy headquarters,” the current GM global headquarters location is now Hudson’s Detroit.
For written Chevrolet customer complaints, Chevrolet lists the Chevrolet Customer Assistance Center mailing address as P.O. Box 33170, Detroit, MI 48323-5136. That mailing address is different from the GM headquarters street address and is the better route for mailed customer concerns, questions, or feedback about a Chevrolet vehicle.
The Chevrolet corporate phone number most customers should use is +1-800-222-1020. This is Chevrolet’s general assistance number for questions about vehicles, the myChevrolet account, new vehicles, and related support.
Chevy Corporate Complaints and Support Routes
Not every Chevrolet complaint should start at the Chevy main office. Vehicle problems often need to move through the dealer, then Chevrolet Customer Assistance, then a specialized GM support route if the issue remains unresolved.
- Dealer sales complaint: Start with the dealership sales manager or general manager, then contact Chevrolet Customer Assistance.
- Dealer service complaint: Start with the service advisor, then the service manager, then the dealership general manager.
- Warranty repair delay: Call Chevrolet Customer Assistance at +1-800-222-1020 and ask that a case be opened.
- Repair, repeated defect, or lemon-law-style concern: Use GM Warranty, Repair, and Lemon Law Help at +1-866-636-2273.
- Recall concern: Use the Chevrolet recall tools or call Chevrolet Customer Assistance with your VIN.
- Roadside assistance: Call +1-800-243-8872. EV owners can call +1-888-811-1926.
- myChevrolet app or account issue: Use Chevrolet support, chat, or the support request form.
- OnStar concern: Contact OnStar support at +1-888-466-7827.
- GM Financial issue: Contact GM Financial separately for loans, leases, titles, payoff, payments, or account access.
What to Have Before Contacting Chevrolet Corporate Office
Before calling Chevrolet Customer Assistance, writing to Chevrolet headquarters, or escalating a Chevy corporate office complaint, gather the information needed to identify the vehicle, dealer, repair history, and requested resolution.
- Vehicle Identification Number, also called the VIN
- Year, model, trim, mileage, and current vehicle location
- Dealer name, city, state, service advisor, and service manager, if known
- Repair orders, invoices, diagnostic reports, and warranty documents
- Recall notices, campaign numbers, or NHTSA recall information
- Photos or videos of defects, warning lights, damage, or repeat problems
- Dates of repair visits, promised callbacks, and parts-order updates
- Chevrolet case number, if one has already been opened
- Purchase agreement, lease documents, financing records, or trade-in paperwork if the issue involves a sale
- A short written explanation of what happened and the resolution you are requesting
How to Escalate a Chevrolet Complaint
Chevy corporate complaints are easier to escalate when you have a clear timeline and written documentation. This is especially important for dealership service disputes, repeated mechanical problems, warranty denials, buyback requests, EV tax credit paperwork, transmission complaints, recall delays, paint issues, and unresolved customer assistance cases.
- Start with the dealer: Contact the service manager, sales manager, finance manager, or general manager depending on the issue.
- Keep all repair orders: Save every invoice, diagnostic report, recall notice, repair attempt, and promised repair date.
- Open a Chevrolet case: Call +1-800-222-1020 and ask Chevrolet Customer Assistance to open or update a formal case.
- Ask for escalation: If the case is not progressing, ask for supervisor review, regional review, or the next available escalation path.
- Use GM warranty and repair help: For unresolved repair, warranty, or lemon-law-style concerns, call +1-866-636-2273.
- Send written correspondence: Mail a written complaint to Chevrolet Customer Assistance Center, P.O. Box 33170, Detroit, MI 48323-5136.
- Use outside options when needed: For safety defects, file with NHTSA. For insurance or finance issues, contact the appropriate regulator, lender, insurer, or state consumer protection agency.
Common Chevrolet Issues and Complaint Routes
Dealer Service and Repair Complaints
Many Chevrolet corporate office complaints begin at the dealer level. Common issues include repeat repairs, poor communication, parts delays, diagnostic disputes, a vehicle not being fixed correctly, or a service department refusing certain work. Start with the service manager and then open a case with Chevrolet Customer Assistance if the dealership does not resolve the issue.
Warranty, Repair, and Lemon Law Concerns
If your Chevrolet has repeated problems that are not being repaired, keep every repair order and document the dates the vehicle was out of service. GM has a dedicated warranty, repair, and lemon-law-style help route for owners who are having difficulty getting a vehicle repaired.
Recall and Safety Issues
For recall questions, have your VIN ready and check Chevrolet or GM recall tools. If a dealer says parts are not available, ask for the expected timing, document the response, and call Chevrolet Customer Assistance if the delay creates a safety or usability concern.
Transmission, Engine, Electrical, and Quality Complaints
Owners may escalate complaints about transmission failure, engine problems, electrical faults, cracked dashboards, paint issues, software problems, warning lights, or recurring drivability issues. Keep diagnostic reports, repair histories, mileage, and any dealer statements about known concerns or warranty coverage.
EV, Battery, Charging, and Tax Credit Issues
Chevrolet EV owners may need help with charging, battery performance, software updates, tax credit paperwork, dealer documentation, range concerns, or EV roadside assistance. Keep your purchase paperwork, dealer emails, VIN, tax documents, charging screenshots, and Chevrolet case number before escalating.
Roadside Assistance and Towing
For emergency roadside help, call +1-800-243-8872. EV owners can call +1-888-811-1926. If your complaint involves a tow, lockout, flat tire, jump start, emergency fuel delivery, or roadside delay, document the date, location, provider, and case details.
Sales, Financing, Trade-In, and Dealer Paperwork
Sales complaints may involve pricing, add-ons, trade-in values, financing terms, title paperwork, EV tax credit forms, deposit refunds, or delivery timing. Contact the dealership’s finance manager or general manager first. If the issue remains unresolved, call Chevrolet Customer Assistance and keep all documents.
myChevrolet App, Connected Services, and OnStar
For myChevrolet app, connected vehicle, remote start, diagnostics, subscription, or OnStar issues, start with Chevrolet support or OnStar support. Keep screenshots of app errors, account email, subscription details, VIN, and device information.
Chevrolet Mailing Address for Written Complaints
The Chevrolet mailing address for customer comments, questions, and concerns is Chevrolet Customer Assistance Center, P.O. Box 33170, Detroit, MI 48323-5136. Written complaints should include your VIN, case number, dealer name, repair history, and the resolution you are requesting.
Fake Chevrolet Support Numbers and Vehicle Scams
Be careful with fake Chevy support numbers, fake recall notices, extended warranty robocalls, phishing emails, and texts claiming there is a problem with your vehicle or payment. Use Chevrolet.com, GM.com, the myChevrolet app, OnStar, or phone numbers listed on official Chevrolet and GM pages. Do not share passwords, banking codes, remote-access permissions, full card numbers, or title documents with an unverified caller.
Chevrolet Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include dealer service complaints, a reported EV tax credit document issue, repair refusal due to mileage, transmission complaints, dashboard and paint quality concerns, and frustration with dealership or corporate follow-up.
There is also a positive review from a Chevy Colorado owner who credited the truck’s build and safety performance after a serious crash. Reviews on this page are individual experiences and may not represent every Chevrolet owner, dealer, vehicle model, repair visit, or GM support case.
About Chevrolet and General Motors
Chevrolet is an American automotive brand founded in 1911 and operated by General Motors. Chevrolet vehicles include trucks, SUVs, electric vehicles, performance vehicles, vans, commercial vehicles, and passenger cars. Popular nameplates include Silverado, Colorado, Equinox, Traverse, Tahoe, Suburban, Trailblazer, Blazer, Corvette, Malibu, and Chevrolet EV models.
People searching for “Chevrolet corporate office,” “Chevy corporate office,” “Chevrolet corporate headquarters,” “Chevy corporate headquarters,” “where is the main office for Chevrolet,” or “corporate office for Chevrolet” are usually trying to reach General Motors, Chevrolet Customer Assistance, a dealer escalation team, or a formal complaint route.
Related Chevrolet and GM Corporate Office Pages
Readers looking for Chevrolet corporate office information may also find these related CorporateOfficeHeadquarters.com pages useful for GM brands, auto manufacturers, dealer complaints, warranty issues, and vehicle-service escalation:
- GMC Corporate Office Headquarters – related General Motors truck and SUV brand
- Buick Corporate Office Headquarters – related General Motors brand
- Ford Corporate Office Headquarters – major U.S. auto competitor
- Toyota Corporate Office Headquarters – major auto competitor
- Honda USA Corporate Office Headquarters – major auto competitor
- Jeep Corporate Office Headquarters – SUV and truck competitor
- Dodge Corporate Office Headquarters – Stellantis brand competitor
- Volkswagen Corporate Office Headquarters – global auto competitor
- Nissan USA Corporate Office Headquarters – major auto competitor
- Corporate Offices in Michigan – related Michigan headquarters pages
Chevrolet Competition
Chevrolet competes with other major automakers, including Ford, Toyota, Honda, Jeep, Dodge, Volkswagen, and Nissan. Chevrolet also competes internally and externally in trucks, SUVs, electric vehicles, commercial vehicles, performance vehicles, and fleet sales.
Vehicle owners often compare automakers when dealing with warranty coverage, dealer service, repair delays, recalls, transmissions, paint quality, software updates, EV battery concerns, finance paperwork, roadside assistance, and corporate complaint handling.
Related Resources
- Official Chevrolet Website
- Chevrolet Contact Us
- Chevrolet Support Center
- Chevrolet Roadside Assistance
- GM Recall Center
- GM Warranty, Repair, and Lemon Law Help
- GM Contact Us
- GM Financial
- ChargeOnMyCard.com – use this if you see an unfamiliar Chevrolet, GM, dealership, warranty, subscription, OnStar, parts, or vehicle-related charge
- ThinkItsAScam.com – use this for fake Chevy support numbers, extended warranty robocalls, recall scams, phishing emails, and suspicious vehicle messages
- ZeroStars.org – share broader company and vehicle reviews
Frequently Asked Questions
Where is the Chevrolet corporate office?
Chevrolet corporate office matters route through General Motors. GM’s current global headquarters is at Hudson’s Detroit, 1240 Woodward Avenue, Detroit, MI 48226.
Where is the Chevrolet headquarters?
Chevrolet headquarters information is tied to General Motors headquarters in Detroit. GM’s global headquarters is now at Hudson’s Detroit, 1240 Woodward Avenue, Detroit, MI 48226.
Where is Chevy headquarters?
Chevy headquarters searches usually refer to General Motors headquarters in Detroit, Michigan. The current GM global headquarters is located at Hudson’s Detroit, 1240 Woodward Avenue, Detroit, MI 48226.
What is the Chevrolet headquarters address?
The Chevrolet headquarters address is best listed through General Motors at Hudson’s Detroit, 1240 Woodward Avenue, Detroit, MI 48226. For mailed customer complaints, use Chevrolet Customer Assistance Center, P.O. Box 33170, Detroit, MI 48323-5136.
What is the Chevrolet corporate office phone number?
The Chevrolet corporate office phone number for customer assistance is +1-800-222-1020. This number is used for general Chevrolet vehicle questions, account questions, feedback, and support routing.
What is the Chevrolet corporate phone number?
The Chevrolet corporate phone number most customers should use is +1-800-222-1020. For warranty, repair, or lemon-law-style help, GM lists +1-866-636-2273.
What is the Chevy main office?
The Chevy main office is connected to General Motors in Detroit. For customer issues, use Chevrolet Customer Assistance at +1-800-222-1020 or mail written concerns to the Chevrolet Customer Assistance Center.
How do I file Chevy corporate complaints?
Start with the dealership manager or service manager, then open a Chevrolet Customer Assistance case at +1-800-222-1020. If the issue involves repeated repair problems, warranty concerns, or lemon-law-style issues, contact GM at +1-866-636-2273.
What is the Chevrolet mailing address?
The Chevrolet mailing address for customer comments, questions, and concerns is Chevrolet Customer Assistance Center, P.O. Box 33170, Detroit, MI 48323-5136.
Is Chevrolet owned by General Motors?
Yes. Chevrolet is a division of General Motors Company. GM also includes brands such as GMC, Buick, and Cadillac.
What country is Chevrolet from?
Chevrolet is an American automotive brand founded in the United States. It is now part of General Motors, which is headquartered in Detroit, Michigan.
How do I contact Chevrolet about a recall?
Use the GM recall center or call Chevrolet Customer Assistance at +1-800-222-1020 with your VIN. You can also check recalls through the NHTSA recall database.
How do I contact Chevrolet roadside assistance?
For Chevrolet roadside assistance, call +1-800-243-8872. EV owners can call +1-888-811-1926.
Who handles Chevrolet warranty and repair disputes?
Start with the Chevrolet dealer service manager and open a Chevrolet Customer Assistance case. For ongoing warranty, repair, or lemon-law-style concerns, contact GM Warranty, Repair, and Lemon Law Help at +1-866-636-2273.
What should I do if I see an unfamiliar Chevrolet or GM charge?
Compare the charge with your dealer invoice, GM Financial account, OnStar subscription, parts order, roadside service, warranty plan, or service appointment. If you still do not recognize it, contact the dealer, Chevrolet support, GM Financial, or your card issuer.
How can I avoid fake Chevrolet support numbers?
Use Chevrolet.com, GM.com, the myChevrolet app, OnStar, and official phone numbers listed by Chevrolet or GM. Be cautious with fake recall notices, extended warranty robocalls, phishing emails, and texts asking for payment or personal information.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate office, headquarters, phone number, complaint, and review information to help readers find the correct escalation path. For Chevrolet, we focus on GM headquarters details, Chevrolet Customer Assistance, warranty and repair support, roadside assistance, recall routing, related COH automotive pages, and reader-submitted review themes. We are not affiliated with Chevrolet or General Motors.
Page Update Note
This page was updated on June 26, 2026 to update Chevrolet and General Motors headquarters information, replace the old Renaissance Center headquarters listing with GM’s Hudson’s Detroit headquarters, add Chevrolet Customer Assistance mailing details, expand warranty, repair, roadside, recall, and complaint escalation routes, summarize current review themes, and add related COH automotive links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Chevrolet, General Motors Company, GM Financial, OnStar, or any Chevrolet dealership. This website is for informational, review, and complaint purposes only. Company names, trademarks, service marks, and logos belong to their respective owners.
Share Your Experience
Have you contacted the Chevrolet corporate office, GM headquarters, Chevrolet Customer Assistance, a Chevy dealership, GM warranty support, roadside assistance, or OnStar about a complaint? Share your experience below to help other readers understand how Chevrolet handles dealer complaints, repairs, recalls, warranty issues, EV concerns, tax-credit paperwork, financing problems, and corporate escalation.