Reach Out To Chevrolet Corporate Office – Review and Complaints 

Chevrolet, Transmission 2015 Chevrolet Tahoe. I purchased used about 3 years ago and over a year ago I took in to dealership and told them I was having transmission problems while my car was under warranty. It was cutting back and running hard in shifting gears a year later the dealership takes it out on a drive and breaks down and then had the car towed back to them and call me and said the transmission is out while they was driving it.I brought it in for catalytic converter issue that is $4200 dollars and then they tell me my transmission is also an additional $7900 at ben mynatt in Concord NC. They messed my truck up and then lied about it.

I have the records from the times they examined the vehicle and charged me $2100 for another service that caused my car to start burning oil. Please help me with this matter or I will get a lawyer to file a class action suit.

Chevrolet, Accessories Issue. This is not as much a complaint as it is a cry for help. It could be the documentation has not caught up with the 2025 yet. I am looking for a trailer package for my new 2025 Equinox RS. There is a part number 26504756. I included a screen grab below. It says there should be a bezel sold separately. Chevy online help, local dealer, and I could not find anything for 2025, which changed body styles after 2024. Someone on the www.chevyequinoxforum.com forum posted pictures of their 2024, they are 2-4 counting left to right. My 2025 is picture #5. The local Chevy dealer could find one for the 2024, but not the 2025. This will change from question to complaint if I can not use the factory receiver. Please help.

We were involved in an auto wreck caused by an impaired driver. She was driving at 45-50 MPH, in 30mph zone, weaving in and out of traffic, ran a red light and struck first the right front of our 2020 Tahoe, then she was going to run and hit us head on. Our Tahoe was totaled. All the airbags went off, no glass breakage, and we survived with only minor injuries. We had equipped our Tahoe with several after market features to make the vehicle more comfortable for my 100% disabled US Veteran. Took us years to be able to buy it, and then another 3 to get it set up for him, gone in a blink of a second. It is uncertain if the other driver had insurance, police can’t get in touch with her, and information at the scene was false. So will have to save to see if we can get another. Can’t say enough about the performance of our car, we absolutely believe it saved our lives. Thank you.

Chevrolet, Latest television commercial with John Denver song. My wife and I recently found your latest commercial about reawakening an Alzheimer’s patient to reunite memories with her husband with John Denver’s song in the background. I’m writing to tell you that’s the greatest commercial we’ve ever seen! I’m a retired RN in Long Term Care and have seen Alzheimers at its worst and the devastation it brings to families. This video is heartwarming and goes right to your soul. Congratulations for an award winning story. If you continue to produce messages such as these for Chevrolet, people interested in buying vehicles will remember this message and respond in your favor. Congratulations again.

Chevrolet,Very upset Chevrolet 1500 owner. I bought a 2021 Chevrolet 1500 Silverado back in Feb of 2024. From the time I purchased this truck until now Nov 2024 I have had this truck in 2 Chevrolet dealerships for the same exact problem and all they have done is throw parts on it and tell me after that the issue is repaired. Let me back up to the day I purchased the truck. I test drove the truck with a salesman that is a true salesman and I mean one of those who will guarantee you the sun. When I drove the truck and my I remind you this is a pre-certified truck I told the salesman that it seems like the truck has a miss while idling. He said oh know it just been sitting here on our lot and needs to be driven. I accepted that response and bought the truck. Since then, I have had it in 2 different dealerships and the first dealership said to me that we need to replace the torque converter in the transmission and all would be good after that. They called me after they installed the transmission torque converter and said it was ready to come pick it up which it was covered under warranty. I went and picked it up started driving home pulled up to a stop light and guess what it still had the miss going on while idling. I took it back and told them about it and the service writer set in the seat and noticed it to. The service writer asked me if I could leave it and let their certified transmission tech drive it and they would get back with me and I said sure. After a couple of weeks from not hearing from this dealership I decided to call, and the service writer told me that my truck has been ready, but nobody called me to let me know that it was ready and of course the service writer had no comment. I went and picked up my truck and again to my surprise the damn miss was still there and when I asked the service writer what had the done, he stated we drove your truck and found no issues everything was within specs. I politely told him thank you, but I would not be coming back here for nothing else. A few days later I made an appointment with another local dealership and carried my truck to them. About 2 weeks later I received a call from the dealership and they told me that they needed to replace my driveshaft. I asked them what the driveshaft has to do with a miss while sitting in park or drive at a stop. The answer was it can happen. I said OK go ahead and replace the driveshaft. A week went by, and they called me back and said they replaced the driveshaft but did not correct the problem and now they need to replace all the engine mounts. I said OK do it. Another week goes by, and the dealership called me and said that it was ready, and I asked them was the miss still there. They said no what I was feeling was coming from a bad engine mount and I said great. I go pick up my truck on a Friday afternoon drove it home pulled up in the driveway and here we go again yes, the damn miss is back you can feel it sitting in the seat, hands on the steering wheel, and your knee laid against the left door trim panel. I carried it back on Monday afternoon and they sent a certified tech out to my truck with me and he sat in it and said yes it feels like a miss and this is normal but there is nothing else we can do since everything is in specs I have filed not 1 but 2 GM case files and even emailed the Global customer care Vice President of GM and have heard from the advisor that was issued my case only by v/m. I have tried multiple times calling back and even emailed her back several times and have not heard anything from anybody. The customer service after the sell really shows how GM really treats their customers, and it is One Big Joke. I’m to the point now that I need to hire someone to help me with my issue. Again, you pay 50k for a used pre certified vehicle and this is what kind of treatment you get, the world in regard to respect and caring is long gone.