Boscov’s corporate office is located at 4500 Perkiomen Avenue, Reading, PA 19606. The Boscov’s corporate phone number and switchboard is 1-610-779-2000. Customers with an online order, return, refund, gift card, store, delivery or merchandise complaint should normally begin with Boscov’s Shopper Services at 1-800-284-8155.
Boscov’s is a privately held, family-owned department-store company led by Chairman and CEO Jim Boscov. The company currently identifies 48 stores across eight states in the Northeast and Mid-Atlantic.
Boscov’s Corporate Office Address and Phone Numbers
Boscov’s Department Store, LLC4500 Perkiomen Avenue
Reading, PA 19606
United States
- Boscov’s Corporate Office Address: 4500 Perkiomen Avenue, Reading, PA 19606
- Boscov’s Corporate Switchboard: 1-610-779-2000
- Boscov’s Shopper Services: 1-800-284-8155
- Boscov’s Store Locations: 1-800-755-6391
- Boscov’s Credit Card: 1-844-271-2778
- Credit Card TDD/TTY: 1-888-819-1919
- Boscov’s Gift Cards: 1-888-850-9964
- Corporate Gift Cards and Fundraising: 1-877-824-3565
- Gift Registry Assistance: 1-800-284-8155
- Schedule or Reschedule Furniture Delivery: 1-888-696-8199
- Furniture and Mattress Post-Delivery Support: 1-888-267-2687
- Chairman and Chief Executive Officer: Jim Boscov
- Ownership: Privately held and family owned
- Current Store Count: 48 stores
- Online Customer Support: Contact Boscov’s
- Store Locator: Find a Boscov’s Store
- Careers: Boscov’s Careers
- Official Website: Boscovs.com
Corporate-number clarification: 1-610-779-2000 is Boscov’s corporate switchboard. It is not identified as a dedicated customer-complaint, credit-card payment, Human Resources, payroll, refund or furniture-service hotline.
Location clarification: The 4500 Perkiomen Avenue address is associated with both Boscov’s headquarters and the Exeter Boscov’s retail location. Callers should clearly state whether they need the corporate office or the retail store.

Boscov’s Corporate Office Contact Directory
- Corporate Switchboard and General Business Routing: 1-610-779-2000
- Online Orders and General Customer Service: 1-800-284-8155
- Store Locator by Phone: 1-800-755-6391
- Boscov’s Credit-Card Account: 1-844-271-2778
- Gift-Card Balance and Assistance: 1-888-850-9964
- Corporate Gift Cards and Fundraising: 1-877-824-3565
- Furniture Delivery Scheduling: 1-888-696-8199
- Post-Delivery Furniture and Mattress Problems: 1-888-267-2687
- Store Complaint: Contact the store manager, then Shopper Services
- Online Complaint: Use Shopper Services or the official contact form
- Privacy Request: Use the official privacy policy and Shopper Services
- Corporate or Store Job: Use the official careers website
- Employee HR or Payroll: Use authorized internal employee contacts
- Vendor or Buyer Inquiry: Call the corporate switchboard for routing
Boscov’s does not publish a complete public employee directory with direct telephone numbers for every executive, buyer, regional manager, Human Resources representative or corporate department.
Boscov’s Shopper Services Number and Hours
Boscov’s refers to its principal customer-service operation as Shopper Services.
- Monday through Saturday: 9:00 a.m. to 8:00 p.m. Eastern Time
- Sunday: 10:00 a.m. to 7:00 p.m. Eastern Time
Boscov’s Shopper Services is not currently listed as a 24-hour telephone service.
Shopper Services may assist with:
- Online and telephone orders
- Order status
- Missing or delayed shipments
- Wrong or damaged merchandise
- Returns and exchanges
- Refund status
- Store-pickup orders
- Gift registry questions
- Gift cards and merchandise credits
- Website-account problems
- Promotional offers and coupons
- Product availability
- Marketing-email complaints
- Store complaints
- Escalation beyond a local store
Customers can also submit an online message through Boscov’s official contact form or use chat when it is available.
Where Is Boscov’s Headquarters?
Boscov’s headquarters is located at:
Boscov’s Department Store, LLC4500 Perkiomen Avenue
Reading, PA 19606
The headquarters is in the Reading and Exeter Township area of Berks County. Some business listings describe the location as Reading, while others refer to Exeter Township. These generally refer to the same Perkiomen Avenue corporate location.
The address may be associated with:
- Executive leadership
- Corporate administration
- Merchandising and buying
- Vendor relations
- Accounts payable
- Transportation
- Marketing
- Store operations
- Risk management
- Corporate employment
The address is also associated with the Exeter retail store. Customers should not assume that the retail customer-service desk can immediately connect them with a corporate executive or administrative department.
Do not automatically mail merchandise returns, credit-card payments, gift cards, employment records, vendor invoices or time-sensitive legal documents to headquarters. Use the address shown on the packing slip, account statement, delivery paperwork or official correspondence when it differs.
What Is Boscov’s Corporate Phone Number?
Boscov’s corporate switchboard is:
The corporate switchboard may be useful for:
- General corporate routing
- Vendor and buyer inquiries
- Administrative-department inquiries
- Corporate correspondence questions
- Company-level business matters
- Unresolved complaints requiring corporate routing
Calling the switchboard does not guarantee direct access to Jim Boscov, another executive, Human Resources, the legal department, a regional manager or an individual buyer.
Routine consumer matters should normally begin with the store, Shopper Services, Comenity Capital Bank, the gift-card line or the furniture-delivery department.
Who Owns Boscov’s?
Boscov’s is a privately held and family-owned department-store company.
It does not have a publicly traded parent company or stock symbol. The company describes itself as America’s largest family-owned department store.
Boscov’s traces its history to Solomon Boscov, who arrived in the Reading area in 1914 and began selling household merchandise. The business later developed into a neighborhood store and expanded throughout the Northeast and Mid-Atlantic.
Boscov’s currently identifies 48 stores in:
- Pennsylvania
- New Jersey
- Maryland
- New York
- Connecticut
- Delaware
- Ohio
- Rhode Island
Store totals can change as locations open, move or close. Verify a new or planned store through Boscov’s official location directory before traveling.
Who Is the CEO of Boscov’s?
Jim Boscov is chairman and chief executive officer of Boscov’s.
He is a member of the Boscov family and continued the company’s family leadership following longtime chairman Albert Boscov.
The company states that Jim Boscov and other corporate associates regularly visit stores to meet employees, reinforce company culture and hear customer feedback.
Executive positions may change. Vendors, journalists, applicants and formal corporate correspondents should confirm current leadership before addressing important documents to a named executive.
How to Escalate a Boscov’s Complaint
- Start with the responsible department. Contact the store, Shopper Services, Comenity Capital Bank, gift-card department or furniture-delivery department.
- Ask for a manager. For a store issue, request the department manager or store manager while the event can still be reviewed.
- Collect supporting records. Keep receipts, packing slips, order confirmations, tracking information, photographs and correspondence.
- State the requested resolution. Explain whether you want a refund, exchange, billing correction, delivery repair, merchandise credit, manager callback or written explanation.
- Request a reference number. Record the date, time, department and expected response date.
- Contact Shopper Services. Call 1-800-284-8155 or submit the online contact form.
- Ask for supervisory review. Request escalation to the appropriate store-operations, returns, delivery, card, gift-card or corporate team.
- Write to headquarters. Send an organized complaint to 4500 Perkiomen Avenue if ordinary support does not resolve it.
- Protect payment-dispute deadlines. Contact the card issuer, bank, PayPal or another provider promptly when a charge remains unresolved.
- Use an outside authority when appropriate. Serious safety, discrimination, product-hazard or payment concerns may involve a regulator, emergency service or consumer-protection agency.
What to Have Before Contacting Boscov’s
- Store location or online-order information
- Purchase date
- Order or transaction number shared only through an official channel
- Item name, brand and model
- Receipt or packing slip
- Tracking information
- Return or delivery records
- Photographs of damaged merchandise or property
- Names or roles of employees and managers contacted
- Customer-service case number
- A concise timeline
- The exact resolution requested
Do not publish complete order numbers, payment-card details, gift-card numbers, tracking numbers, passwords, home addresses, private telephone numbers or unredacted receipts in a public review.
Boscov’s Online Order Complaints
Online-order complaints may involve:
- A delayed shipment
- A package marked delivered but not received
- Separate shipments
- A missing item
- An incorrect item
- Damaged merchandise
- A canceled item
- Store-pickup problems
- An incorrect promotion
- A refund delay
Boscov’s orders may be divided into multiple shipments. Each shipment can have a separate packing slip, tracking number and return address.
Before reporting a missing item:
- Review all shipping emails.
- Compare the merchandise with each packing slip.
- Check whether another shipment remains in transit.
- Confirm the delivery address.
- Check parcel lockers, mailrooms, porches and side doors.
- Ask household members or neighbors whether they accepted it.
- Save screenshots of the tracking history.
- Contact Shopper Services promptly.
For a damaged or incorrect item, retain the product, tags, packaging, shipping carton and packing slip until Boscov’s provides return instructions.
Boscov’s Returns and Refunds
Most qualifying merchandise purchased through Boscovs.com can generally be returned within 90 days, subject to category-specific restrictions.
Ordinary return requirements may include:
- The original packing slip
- Attached merchandise tags
- Return within the applicable period
- Compliance with product-specific conditions
- Use of the return address printed on the packing slip
Many eligible online purchases can be returned to a Boscov’s store. Some online-only or vendor-shipped products must be returned by mail or may have additional restrictions.
Boscov’s says returns may take up to ten days to process after receipt. The financial institution may require additional time to post the credit.
Original shipping fees generally are not refunded.
Review Boscov’s Current Return Policy.
Damaged or Incorrect Merchandise
Boscov’s directs customers who receive damaged merchandise to contact Shopper Services. Photograph the merchandise and shipping carton in case a carrier claim is required.
Do not discard:
- The merchandise
- Product packaging
- Shipping carton
- Packing slip
- Tags and labels
Boscov’s may provide a no-cost return process for qualifying damaged merchandise.
Online-Only and Personalized Products
Some online-only merchandise cannot be returned to a store or may not be returnable.
Monogrammed or personalized merchandise is generally nonreturnable unless it is damaged or defective. Replacement handling may involve the vendor that fulfilled the item.
Furniture Returns
Furniture generally has a seven-day return period beginning on the delivery date.
Non-defective furniture returns may involve:
- Pickup fees
- Cancellation fees
- Return-authorization requirements
- Nonrefundable fabric or leather treatments
- Special-order restrictions
Inspect furniture at delivery and note visible cosmetic or mechanical problems on the delivery receipt.
Mattresses and Box Springs
Mattresses and box springs are generally handled under manufacturer warranties and Boscov’s applicable comfort-program terms rather than the ordinary merchandise-return policy.
The mattress comfort program may require:
- A minimum trial period
- Contact by a stated deadline
- A qualifying mattress condition
- Payment of applicable fees
- A one-time replacement rather than a cash refund
Review the current mattress terms shown on the receipt and Boscov’s policy before making a claim.
PayPal Returns
Items paid for through PayPal and returned by mail may generally be credited to the PayPal account.
A PayPal purchase returned to a store may be limited to an exchange or Boscov’s merchandise credit under the applicable policy.
Boscov’s Credit Card Customer Service
The Boscov’s credit card is issued and serviced by Comenity Capital Bank.
- Credit Card Customer Service: 1-844-271-2778
- TDD/TTY: 1-888-819-1919
- Hours: Monday through Saturday, 8:00 a.m. to 9:00 p.m. Eastern Time
- Online Account Management: Manage a Boscov’s Credit Card
Contact Comenity for:
- Bill payments
- Statements
- Interest and late fees
- Credit limits
- Lost or stolen cards
- Replacement cards
- Unauthorized card transactions
- Credit reporting
- Account closure
- Billing-error notices
Shopper Services may assist when a problem concerns the retail purchase, return, refund or promotion. Comenity controls the credit account itself.
The older number 1-800-755-7872 should not be presented as the current Boscov’s credit-card Customer Service number.
Boscov’s Gift Cards
- Gift-Card Assistance and Balances: 1-888-850-9964
- Corporate Gift Cards and Fundraising: 1-877-824-3565
Boscov’s states that its gift cards:
- Do not expire
- Do not carry service fees
- Can be used for eligible merchandise and services
- Cannot be used to purchase another gift card
- Cannot be applied to a Boscov’s credit-card balance
- Generally cannot be redeemed for cash except where required by law
A lost or stolen gift card may be replaceable for its remaining value when the customer retains the original proof of purchase.
Do not publish a gift-card number, barcode or PIN.
Boscov’s Gift-Card Scam Warning
Boscov’s gift cards are not a legitimate payment method for:
- Taxes
- Government agencies
- Utility companies
- Police departments
- Technical support
- Legal settlements
- Prize fees
- Account-security charges
Do not provide a gift-card number or PIN to an unexpected caller. Keep the receipt and contact Boscov’s promptly if the balance disappears unexpectedly.
Boscov’s Furniture Delivery Complaints
- Schedule or Reschedule Delivery: 1-888-696-8199
- Post-Delivery Furniture and Mattress Problems: 1-888-267-2687
Furniture-delivery complaints may involve:
- Late or missed delivery
- Visible damage
- Missing pieces
- Incorrect merchandise
- Mechanical defects
- Assembly concerns
- Mattress damage
- Haul-away problems
- Property damage during delivery
Inspect the merchandise before signing the delivery receipt. Photograph visible damage and ensure that the problem is recorded on the delivery paperwork.
Keep the sales receipt, delivery receipt, photographs, model information and all communications with the delivery department.
Boscov’s Store and Employee Complaints
Store complaints may involve:
- Cashier or salesperson conduct
- Checkout problems
- Returns and exchanges
- Fitting rooms
- Store temperature
- Cleanliness
- Merchandise pricing
- Accessibility
- Security interactions
- Department service
- Manager response
Begin with the department manager or store manager.
Document:
- The store location
- Date and approximate time
- Department involved
- General transaction
- Employee role
- Manager response
- Requested resolution
It is generally unnecessary to publish the full name or personal information of a local employee. Boscov’s can use schedules and transaction information to identify the employee involved.
Call Shopper Services and request store-operations or regional review when the manager is involved or the issue remains unresolved.
Boscov’s Human Resources and Payroll Phone Number
Boscov’s does not publish one general public Human Resources, payroll or employee-benefits telephone number.
Current and Former Employees
Employees should use:
- Their manager or supervisor
- The internal Human Resources department
- Authorized payroll and benefits resources
- The employee-relations route provided by Boscov’s
- The contact shown on employment or tax documents
Applicants
Applicants should search and apply through the official Boscov’s careers website.
The corporate switchboard and Shopper Services number should not be represented as dedicated application-status, payroll, W-2 or benefits lines.
Do not publish employee IDs, Social Security numbers, payroll records, schedules, medical information or disciplinary documents publicly.
Boscov’s Marketing Email Complaints
Customers who no longer want promotional emails should use the unsubscribe link in a legitimate Boscov’s marketing message.
If marketing messages continue:
- Verify that the message is genuinely from Boscov’s.
- Save an example showing the sender and date.
- Review account marketing preferences.
- Contact Shopper Services.
- Allow a reasonable processing period.
- Do not click links in suspicious messages.
Transactional messages involving an order, return, account-security event or credit account may continue even after promotional messages are disabled.
Boscov’s Privacy Requests
Boscov’s privacy policy directs privacy and compliance correspondence to:
Boscov’s, Inc.Attn: Chief Compliance Officer
4500 Perkiomen Avenue
Reading, PA 19606
Privacy concerns may involve:
- Account information
- Marketing preferences
- Website data
- Personal-information requests
- Store cameras
- Call or chat recordings
- State privacy rights
Use Boscov’s official privacy policy and contact form rather than sending personal information to an unverified email address.
Boscov’s Product Recalls and Safety Complaints
Boscov’s sells products from many manufacturers. A safety issue may need to be addressed by Boscov’s, the manufacturer or both.
For a potentially dangerous product:
- Stop using it when continued use may create a hazard.
- Keep the product and packaging.
- Save the receipt.
- Record the model, serial number and lot code.
- Take photographs.
- Review Boscov’s recall notices.
- Review the manufacturer’s website.
- Check the appropriate government recall database.
- Seek medical or emergency assistance when needed.
Do not discard a potentially defective product until confirming whether it should be preserved, inspected or returned.
Boscov’s Scam and Fake Support Warning
Be cautious of fake Boscov’s customer-service numbers, refund offers, gift-card requests, delivery messages and employment advertisements.
- Verify contact details through Boscovs.com.
- Use the official store locator.
- Do not disclose passwords or one-time verification codes.
- Do not provide complete card information to an unexpected caller.
- Do not pay a refund or complaint fee through gift cards or cryptocurrency.
- Do not grant remote access to a telephone or computer.
- Verify unexpected order or account messages through official support.
- Confirm job offers through the official careers website.
Boscov’s Reviews and Complaints
Five reader reviews are currently visible on this CorporateOfficeHeadquarters.com page, dated from November 19, 2023, through July 7, 2025.
Reported themes include:
- An excessively hot Binghamton store
- Dirty floors and fitting rooms
- Praise for the Providence location
- Employees allegedly watching customers closely
- Merchandise without clear prices
- A disputed cash amount at checkout
- Allegedly rude treatment near store closing
- A department manager later apologizing
- Excessive promotional emails
- Difficulty completing a shoe refund
- Another employee ultimately resolving the refund
These submissions describe individual experiences and allegations involving particular stores and employees. They do not establish that every Boscov’s store, employee, transaction or customer-service interaction will have the same outcome.
No reliable aggregate star rating is currently displayed. A helpful review should identify the general store, approximate date, department, issue, support route used and whether the matter was resolved.
About Boscov’s
Boscov’s is a regional, full-line department-store chain serving communities throughout the Northeast and Mid-Atlantic.
Boscov’s stores and website sell products including:
- Women’s, men’s and children’s clothing
- Shoes
- Handbags and accessories
- Beauty products and fragrances
- Jewelry and watches
- Bedding and bath products
- Furniture and mattresses
- Kitchen and dining merchandise
- Small appliances
- Home décor
- Luggage
- Patio products
- Toys and seasonal merchandise
Services vary by location and may include optical centers, hearing-aid centers, salons, travel services, candy departments, gift registries, furniture delivery, alterations, curbside pickup and community fundraising events.
Boscov’s Competitors and Related Corporate Office Pages
- Macy’s Corporate Office
- JCPenney Corporate Office
- Kohl’s Corporate Office
- Walmart Corporate Office
- Target Corporate Office
Other competitors include Dillard’s, Belk, Burlington, Amazon, regional furniture retailers, beauty stores, shoe retailers and independent department stores.
Official and Related Boscov’s Resources
- Official Boscov’s Website
- Boscov’s Customer Contact Form
- Boscov’s Telephone Directory
- Boscov’s Store Locator
- Boscov’s Company History
- Boscov’s Return Policy
- Returns and Exchanges
- Shipping and Delivery Information
- Boscov’s Recall Notices
- Boscov’s Privacy Policy
- Boscov’s Credit Card Account
- Boscov’s Careers
Frequently Asked Questions About Boscov’s Corporate Office
Where is Boscov’s corporate office?
Boscov’s corporate office is located at 4500 Perkiomen Avenue, Reading, PA 19606.
Where is Boscov’s headquarters?
Boscov’s headquarters is in the Reading and Exeter Township area of Pennsylvania at 4500 Perkiomen Avenue.
What is Boscov’s headquarters address?
The Boscov’s headquarters address is 4500 Perkiomen Avenue, Reading, PA 19606.
What is the Boscovs corporate office address without the apostrophe?
People searching for the Boscovs corporate office are generally looking for 4500 Perkiomen Avenue, Reading, Pennsylvania 19606.
What is Boscov’s corporate phone number?
Boscov’s corporate switchboard is 1-610-779-2000.
What is 610-779-2000?
1-610-779-2000 is Boscov’s corporate switchboard. It is also associated with Boscov’s operations and retail locations in the Reading area.
What is Boscov’s corporate number for complaints?
For most customer complaints, begin with Shopper Services at 1-800-284-8155. The corporate switchboard is 1-610-779-2000.
What is Boscov’s customer-service number?
Boscov’s Shopper Services can be reached at 1-800-284-8155.
What are Boscov’s Customer Service hours?
Shopper Services is available Monday through Saturday from 9 a.m. to 8 p.m. Eastern and Sunday from 10 a.m. to 7 p.m. Eastern.
Is Boscov’s Customer Service available 24 hours?
No. Boscov’s currently publishes specific daily Shopper Services hours rather than 24-hour telephone service.
How do I reach a live person at Boscov’s?
Call Shopper Services at 1-800-284-8155 during published hours and follow the prompts for the relevant issue.
Who owns Boscov’s?
Boscov’s is a privately held, family-owned company. It does not have a publicly traded parent company.
Who is the CEO of Boscov’s?
Jim Boscov is chairman and chief executive officer of Boscov’s.
How many Boscov’s stores are there?
Boscov’s current official company history identifies 48 stores across eight states.
What is Boscov’s credit-card phone number?
Call Comenity Capital Bank at 1-844-271-2778.
What number do I call to pay my Boscov’s credit-card bill?
Contact Comenity Capital Bank at 1-844-271-2778 or use the official online credit-card account portal.
Is 1-800-755-7872 still Boscov’s credit-card number?
Boscov’s current support information directs cardholders to 1-844-271-2778 rather than the older number.
What is Boscov’s gift-card number?
Call 1-888-850-9964 for gift-card balances and assistance.
Who do I call about furniture delivery?
Call 1-888-696-8199 to schedule or reschedule furniture delivery. Call 1-888-267-2687 for post-delivery furniture or mattress problems.
How long do I have to return a Boscov’s purchase?
Most qualifying Boscovs.com merchandise can generally be returned within 90 days. Furniture, mattresses, personalized items, jewelry, watches, patio products and other categories may have different restrictions.
Can I return a Boscovs.com order to a store?
Many qualifying online purchases can be returned to a Boscov’s store with the packing slip. Some online-only or vendor products must be returned by mail.
How long does a Boscov’s refund take?
Boscov’s says ordinary return processing may take up to ten days after the return is received. The bank or payment provider may require additional time to post the credit.
How do I complain about a Boscov’s store?
Start with the store manager, then call Shopper Services at 1-800-284-8155 and request additional store-operations review.
Can I mail a complaint to Boscov’s headquarters?
Yes. A general written complaint can be sent to Boscov’s Department Store, LLC, 4500 Perkiomen Avenue, Reading, PA 19606.
Can I mail a merchandise return to the corporate office?
No, unless Boscov’s specifically directs you to do so. Use the return address on the packing slip or take eligible merchandise to a store.
What is Boscov’s Human Resources phone number?
Boscov’s does not publish one general public Human Resources number. Employees should use internal contacts, while applicants should use the official careers website.
Is CorporateOfficeHeadquarters.com affiliated with Boscov’s?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with Boscov’s.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters telephone numbers, ownership information, complaint resources and public review pages since 2004.
Information is reviewed using official company contact pages, corporate and vendor documentation, return policies, credit-card information, delivery resources, company-history pages and visible reader submissions when available.
Corporate addresses, telephone numbers, leadership, store counts, support hours, return rules, card issuers and delivery procedures can change. Verify time-sensitive information directly with Boscov’s, Comenity Capital Bank or the responsible store before mailing documents or sharing private information.
Page Update Note
This Boscov’s corporate office page was updated on July 30, 2026.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Boscov’s Department Store, LLC, Boscov’s, LLC, Boscov’s, Inc., Comenity Capital Bank, any Boscov’s store, employee, executive, manufacturer, delivery provider, payment processor, gift-card provider or government agency.
Boscov’s and related names, logos, trademarks and service marks belong to their respective owners. Corporate addresses, telephone numbers, executives, store counts, support hours, return periods, card contacts, delivery procedures and store policies may change without notice.
CorporateOfficeHeadquarters.com cannot access orders, issue refunds, manage credit-card accounts, replace gift cards, schedule furniture delivery, access employment records or contact Boscov’s on a reader’s behalf.
This page does not provide legal, financial, credit, product-safety, employment, warranty or consumer-rights advice. Contact Boscov’s, Comenity Capital Bank, a card issuer, regulator, emergency service or qualified professional when appropriate.
Share Your Boscov’s Experience
Have you contacted a Boscov’s store manager, Shopper Services, the corporate office, Comenity Capital Bank, gift-card support or furniture delivery about a complaint?
Share your experience below and identify the general store or online channel, approximate date, department, issue, support route used and whether the concern was resolved.
Privacy warning: Do not post complete order numbers, case numbers, transaction details, tracking numbers, payment-card information, Boscov’s credit-card numbers, gift-card numbers or PINs, passwords, verification codes, home addresses, personal phone numbers, private email addresses, employee information, unredacted receipts, packing slips, return labels or account statements in a public review.
