Kohl’s corporate office headquarters are located in Menomonee Falls, Wisconsin. People often search for the Kohl’s corporate office when they need the Kohl’s headquarters address, Kohl’s corporate address, Kohl’s corporate phone number, customer service number, executive contact information, investor relations, legal correspondence, or escalation guidance for unresolved store, order, return, refund, shipping, Kohl’s Card, Kohl’s Cash, rewards, coupon, billing, payment, gift card, Sephora at Kohl’s, or customer-service complaints. Kohl’s corporate office phone number is 1-262-703-7000.
Kohl’s Corporate Office and Headquarters Contact Information
- Company: Kohl’s, Inc. / Kohl’s Corporation
- Corporate Headquarters Address: N56 W17000 Ridgewood Drive, Menomonee Falls, WI 53051, USA
- Kohl’s Corporate Office Phone Number: 1-262-703-7000
- Kohls.com / Order Customer Service: 1-855-564-5705
- Kohl’s Card / Payment Questions: 1-844-463-7013
- Kohl’s Return Support: 1-844-564-5701
- Chief Executive Officer: Michael J. Bender
- Public Company: Kohl’s Corporation
- Stock Symbol: KSS on the New York Stock Exchange
- Official Kohl’s Website: Kohls.com
- Official Kohl’s Customer Service: Kohl’s Customer Service
- Official Kohl’s Corporate Website: Kohl’s Corporate
- Official Kohl’s Corporate Contact Page: Kohl’s Corporate Contact Us
- Official Kohl’s Investor Relations: Kohl’s Investor Relations
The Kohl’s corporate office phone number is best treated as a headquarters and corporate-office contact. For most customer issues, Kohl’s directs shoppers to Kohls.com customer service, chat, the Kohl’s app, order-status tools, Kohl’s Card support, the store involved, or the support route tied to the purchase, return, account, or payment issue.
Kohl’s Headquarters Address in Menomonee Falls
Kohl’s headquarters are located at N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin 53051. This is the address many readers search for when looking for Kohl’s corporate office, Kohl’s headquarters, Kohl’s corporate address, Kohl’s corporate headquarters, Kohl’s main office, Kohl’s home office, or the Kohl’s corporate office phone number.
Kohl’s is a large U.S. omnichannel retailer offering apparel, footwear, accessories, home goods, beauty, bedding, toys, seasonal merchandise, and other family-focused products through stores and Kohls.com. Kohl’s also operates customer programs such as Kohl’s Cash, Kohl’s Rewards, Kohl’s Card, online order pickup, returns, and Sephora at Kohl’s locations.
Kohl’s Corporate Office vs. Kohl’s Customer Service
The Kohl’s corporate office is generally used for headquarters matters, investor relations, media inquiries, executive-level correspondence, legal correspondence, corporate governance, and high-level unresolved complaints. Most store, order, shipping, return, refund, Kohl’s Cash, Kohl’s Rewards, coupon, Kohl’s Card, gift card, product, or account issues should begin with Kohl’s customer service or the local Kohl’s store involved.
Kohl’s customer service may ask for your order number, account email, receipt, store location, tracking number, payment method, Kohl’s Card details, Kohl’s Cash information, return confirmation, or previous support history. Do not post full payment-card numbers, Kohl’s Card account details, passwords, one-time passcodes, home addresses, order numbers, or private documents in public comment sections.
Choose the Correct Kohl’s Support Route
- Kohls.com order, shipping, or account issue: Start with Kohl’s customer service at 1-855-564-5705 or use the official Kohl’s customer service page.
- Kohl’s Card or payment question: Call 1-844-463-7013.
- Return or exchange issue: Review Kohl’s official return policy and contact return support at 1-844-564-5701 when instructed by Kohl’s.
- Store complaint: Contact the local Kohl’s store manager first, then escalate through Kohl’s customer service if needed.
- Kohl’s Cash, Rewards, coupon, or promotion issue: Save screenshots and receipts, then contact Kohl’s customer service through official channels.
- Gift card issue: Use Kohl’s official gift card support tools and keep the card number private.
- Sephora at Kohl’s concern: Contact the Kohl’s store or customer service route tied to the purchase or return.
- Employment or associate question: Use Kohl’s official careers or associate services resources.
- Investor relations: Use Kohl’s official investor relations page or investor relations email.
- Corporate-level concern: Use Kohl’s corporate office after normal customer-service and store routes have been attempted.
What to Have Before Contacting Kohl’s Corporate Office
- Your full name and contact information
- The Kohl’s store location involved, if relevant
- Order number, receipt number, or transaction number
- Date and time of the store visit, order, return, or customer-service contact
- Product name, SKU, item number, or category
- Tracking number, delivery record, or pickup confirmation
- Kohl’s Cash, Rewards, coupon, or promotion screenshots
- Kohl’s Card support reference number, if the issue involves a payment or billing matter
- Return, refund, cancellation, or exchange confirmation
- Names of store managers or customer-service representatives previously contacted
- Case number, chat transcript, email thread, or support reference number
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing order numbers, full payment-card numbers, Kohl’s Card account information, passwords, one-time passcodes, addresses, phone numbers, email addresses, gift card numbers, or private documents.
How to Escalate a Kohl’s Complaint
Start with the support route closest to the issue. For a store problem, contact the Kohl’s store manager. For an online order, use Kohls.com customer service or order-status tools. For a Kohl’s Card or payment issue, use the Kohl’s Card support number. For a return, refund, coupon, or Kohl’s Cash issue, save receipts, screenshots, and written confirmations before escalating.
If the first support route does not resolve the complaint, ask for a case number, written explanation, corrected receipt, refund review, return review, payment review, or escalation path. Keep your message short and factual, with dates, order details, support history, and the specific resolution you are requesting.
If the matter remains unresolved after using normal Kohl’s support channels, you may contact Kohl’s corporate office. Written corporate correspondence may be directed to Kohl’s headquarters at N56 W17000 Ridgewood Drive, Menomonee Falls, WI 53051. Corporate correspondence is best used for unresolved or higher-level issues after store and customer-service routes have been attempted.
Common Reasons Customers Contact Kohl’s Corporate Office
- Finding the Kohl’s corporate office or headquarters address
- Looking for the Kohl’s corporate phone number
- Trying to reach Kohl’s customer service
- Store complaints involving service, checkout, returns, pricing, or managers
- Online order, shipping, delivery, cancellation, or pickup issues
- Return, exchange, refund, or missing refund complaints
- Kohl’s Cash, Kohl’s Rewards, coupon, or promotion disputes
- Kohl’s Card billing, payment, credit, or account problems
- Gift card balance, redemption, or purchase issues
- Product quality, damaged item, missing item, or wrong item complaints
- Sephora at Kohl’s purchase or return questions
- Employment, associate, vendor, investor, or media questions
Kohl’s Order, Shipping, Pickup, and Delivery Complaints
Kohls.com order complaints may involve delayed shipping, missing packages, canceled orders, wrong items, damaged items, pickup problems, tracking confusion, split shipments, or a mismatch between the online order and final receipt. Start by checking your order status in your Kohl’s account and saving any shipping or delivery updates.
If an order arrives damaged, incomplete, or incorrect, take photos and keep the packaging until the issue is reviewed. For pickup issues, keep the order confirmation, pickup notification, store location, and date of attempted pickup. If the order was shipped by a carrier, save the tracking number and delivery confirmation before contacting customer service.
Kohl’s Returns, Refunds, Exchanges, and Kohl’s Cash Complaints
Kohl’s return and refund complaints may involve return eligibility, return shipping, refund timing, exchanges, receipt lookup, missing refunds, store credit, Kohl’s Cash adjustments, or confusion about how Kohl’s Cash affects the refund amount. Review Kohl’s return policy and keep the receipt, return confirmation, item details, and any Kohl’s Cash information tied to the purchase.
Kohl’s Cash and Rewards issues may involve missing rewards, expired offers, coupon eligibility, promotion terms, or Kohl’s Cash being reduced after a return. Save screenshots showing the offer, expiration date, redemption window, product eligibility, and final receipt before escalating.
Kohl’s Card, Billing, and Payment Complaints
Kohl’s Card complaints may involve payments, statements, billing, account access, interest charges, late fees, credit limits, payment posting, declined transactions, or account-management issues. Use the official Kohl’s Card support route and keep payment confirmations, statement details, support reference numbers, and any written notices.
If the issue involves an unauthorized transaction, suspicious account activity, phishing message, or incorrect charge, contact Kohl’s Card support or the card issuer’s official account-management channel promptly. Do not provide your password, one-time passcode, full card number, or banking login details to anyone who contacts you unexpectedly.
Kohl’s Store Reviews and Complaints
Kohl’s reviews can vary by store, department, product category, support route, and shopping experience. Positive reviews often mention coupons, Kohl’s Cash, sale pricing, store pickup, apparel selection, household products, Sephora at Kohl’s, convenient returns, and helpful store associates. Complaints often involve customer service, checkout lines, return disagreements, online order issues, Kohl’s Cash adjustments, shipping delays, coupon restrictions, billing problems, and difficulty getting a clear escalation path.
If you leave a Kohl’s review below, include the store location, order type, product category, support route used, whether the issue involved a store visit, online order, return, refund, Kohl’s Cash, Kohl’s Card, Sephora at Kohl’s, corporate office, or customer service, and whether the complaint was resolved. Do not include private account, payment, address, phone, or order details in a public comment.
Scam and Fake Kohl’s Support Warning
When searching for Kohl’s customer service, Kohl’s corporate office, Kohl’s headquarters, Kohl’s phone number, Kohl’s Card support, Kohl’s Cash help, or Kohl’s coupon assistance, make sure you are using official Kohls.com pages, the Kohl’s app, or trusted corporate-office resources. Be cautious with fake coupon offers, fake gift card promotions, fake order texts, fake delivery messages, unofficial phone numbers, and third-party pages asking for payment-card details before providing support.
Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, gift card numbers, wire transfers, remote access, or private documents to anyone who contacts you unexpectedly claiming to represent Kohl’s, a refund department, a coupon department, Kohl’s Cash support, or customer service. If unsure, go directly to Kohls.com, the Kohl’s app, or the official customer-service page.
Kohl’s Competitors and Related Corporate Office Pages
Customers researching Kohl’s corporate office information may also compare related department store, retail, and online shopping corporate office pages, including Macy’s Corporate Office, Amazon Corporate Office, HomeGoods Corporate Office, JCPenney Corporate Office, and Target Corporate Office. These companies may have similar complaint categories involving orders, returns, refunds, coupons, credit cards, rewards, store service, shipping, and customer-service escalation.
Related Resources
- Kohl’s Customer Service Numbers and Reviews
- Official Kohl’s Website
- Kohl’s Customer Service
- Kohl’s Chat and Phone Support
- Kohl’s Returns and Exchanges
- Kohl’s Card Help
- Kohl’s Cash and Rewards FAQs
- Kohl’s Corporate Contact Us
- Kohl’s Investor Relations
- Macy’s Corporate Office
- Amazon Corporate Office
- HomeGoods Corporate Office
- JCPenney Corporate Office
- Target Corporate Office
Frequently Asked Questions About Kohl’s Corporate Office
Where is Kohl’s headquarters?
Kohl’s headquarters are located at N56 W17000 Ridgewood Drive, Menomonee Falls, WI 53051.
What is the Kohl’s corporate office address?
The Kohl’s corporate office address is N56 W17000 Ridgewood Drive, Menomonee Falls, Wisconsin 53051.
What is the Kohl’s corporate office phone number?
The Kohl’s corporate office phone number is 1-262-703-7000.
What is the Kohl’s customer service phone number?
For Kohls.com or order questions, Kohl’s customer service can be reached at 1-855-564-5705.
What is the Kohl’s Card customer service phone number?
For Kohl’s Card or payment questions, call 1-844-463-7013.
How do I contact Kohl’s about a return?
Start with Kohl’s official returns and exchanges page. Kohl’s also lists 1-844-564-5701 for arranging certain returns through customer service.
Who is the CEO of Kohl’s?
Michael J. Bender is Chief Executive Officer of Kohl’s.
Is Kohl’s a public company?
Yes. Kohl’s Corporation is a publicly traded company listed on the New York Stock Exchange under the stock symbol KSS.
How do I file a complaint with Kohl’s?
Start with the local store, Kohls.com customer service, Kohl’s Card support, or the support route tied to the issue. Keep your receipt, order number, return confirmation, screenshots, case number, and requested resolution. If the issue remains unresolved, escalate through Kohl’s corporate office with a clear timeline and documentation.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, retailers, department stores, financial institutions, travel companies, restaurants, grocery chains, and service providers. This page is designed to help readers identify the correct Kohl’s corporate office, customer-service, store, order, return, refund, Kohl’s Cash, Kohl’s Card, rewards, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Kohl’s Corporation, Kohl’s, Inc., Kohl’s Illinois, Inc., Kohls.com, Capital One, any Kohl’s store, any Kohl’s employee, any Sephora at Kohl’s department, or any delivery carrier. This page is for informational purposes only. Corporate details, customer-service routes, phone numbers, store policies, Kohl’s Card terms, Kohl’s Cash rules, return procedures, refund timelines, and complaint processes may change over time. For official help with a Kohl’s order, store visit, return, refund, coupon, Kohl’s Cash, Kohl’s Rewards, Kohl’s Card, gift card, or customer-service issue, visit Kohls.com or contact Kohl’s through official channels.
Share Your Experience
Have you contacted Kohl’s corporate office, Kohl’s customer service, a Kohl’s store manager, Kohl’s Card support, return support, Kohls.com support, or another Kohl’s department about an order, return, refund, coupon, Kohl’s Cash, rewards account, gift card, store visit, billing issue, payment problem, Sephora at Kohl’s purchase, or customer-service complaint? Share your experience below.
Helpful reviews include the store location, type of issue, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as order numbers, payment information, Kohl’s Card details, addresses, phone numbers, email addresses, gift card numbers, account login details, screenshots containing private data, or private documents.