Many people search for the HomeGoods corporate office when a store complaint, return issue, product quality concern, credit card problem, gift card question, employee concern, customer service complaint, or location suggestion has not been resolved through a local store. This page provides HomeGoods headquarters information, the corporate office address, corporate phone number guidance, customer service routes, complaint escalation tips, review themes, and related home retail corporate office resources.
HomeGoods Corporate Office and Headquarters
HomeGoods is a home décor and off-price retail brand owned by The TJX Companies, Inc. The HomeGoods corporate office is tied to TJX’s global headquarters in Framingham, Massachusetts. Many people search for home goods corporate office, homegoods corporate office, homegoods headquarters, home goods headquarters, homegoods corporate office address, or homegoods corporate phone number when they need help beyond a local store.
- Company / Brand: HomeGoods
- Parent Company: The TJX Companies, Inc.
- HomeGoods Corporate Office Address: 770 Cochituate Road, Framingham, MA 01701
- HomeGoods Headquarters Address: 770 Cochituate Road, Framingham, MA 01701
- TJX Global Headquarters Address: 770 Cochituate Road, Framingham, MA 01701
- TJX / HomeGoods Corporate General Inquiries: 1-508-390-1000
- HomeGoods Corporate Buying Office / Vendor Inquiries: 1-508-390-3000
- HomeGoods Customer Service: 1-800-888-0776
- TJX Rewards Credit Card: 1-800-952-6133
- TJX Rewards Platinum Mastercard: 1-877-890-3150
- Official HomeGoods Customer Service: HomeGoods Customer Service
- Official HomeGoods Website: homegoods.com
- TJX Contact Page: TJX Contact Us
Corporate Address and Phone Update
The old HomeGoods corporate office address, 770 Cochituate Road, Framingham, MA 01701, remains the best corporate headquarters address to use because HomeGoods is part of The TJX Companies, Inc. The old phone number, 1-508-390-1000, should be described as a TJX general corporate inquiry number rather than the best customer service number for store complaints.
For customer-facing issues, HomeGoods directs customers to 1-800-888-0776. Vendor and buying inquiries may use the HomeGoods / TJX Corporate Buying Office number, 1-508-390-3000. Credit card questions should go through TJX Rewards Credit Card support, not the HomeGoods corporate office.
Choose the Correct HomeGoods Support Route
Before contacting HomeGoods headquarters, choose the route that best matches your issue. A store complaint, return problem, product quality concern, damaged item, credit card issue, rewards question, gift card problem, or employment concern may be handled faster through the correct HomeGoods or TJX support route.
- General customer service: Call 1-800-888-0776 or use the official HomeGoods customer service page.
- Store complaint: Contact the local store manager first, then escalate through HomeGoods customer service if the issue is not resolved.
- Return or refund issue: Save the receipt, return date, product details, store location, and any manager response.
- Product quality or recall issue: Keep the product, receipt, tag, SKU, photos, lot code if available, and store location.
- TJX Rewards Credit Card issue: Call 1-800-952-6133 for TJX Rewards Credit Card support.
- TJX Rewards Platinum Mastercard issue: Call 1-877-890-3150.
- Gift card issue: Use HomeGoods gift card support and keep the purchase receipt, card number privately, balance record, and order confirmation if purchased online.
- Vendor or supplier inquiry: Use the Corporate Buying Office number at 1-508-390-3000.
- Employment or HR question: Use TJX or HomeGoods careers, internal associate resources, or the appropriate HR contact.
- Customer service number details: Visit the related CSN page for HomeGoods customer service numbers.
What to Have Before Contacting HomeGoods Corporate Office
Whether you are calling HomeGoods customer service, contacting a store manager, reaching TJX corporate, or writing to headquarters, your issue is easier to review when you provide clear records. Do not post private payment, credit card, gift card, employee, or personal information in the public review section below.
- The HomeGoods store location, city, and state
- Date and time of the visit, purchase, return, or customer service interaction
- Receipt number, return record, product tag, SKU, or case number if available
- Photos of the product, receipt, tag, packaging, damaged item, shelf sign, or store condition when relevant
- Names of managers, associates, customer service representatives, or credit card support representatives involved, if known
- TJX Rewards certificate, credit card, gift card, or payment details shared only through secure official channels
- Emails, chat records, call notes, screenshots, and written follow-up attempts
- A short timeline explaining what happened and the resolution you are requesting
How to Escalate a HomeGoods Complaint
If a local store or customer service route does not resolve your issue, escalate the complaint in a documented way. A short, factual message with the store location, receipt, photos, date, and requested resolution is usually more effective than repeated calls without records.
- Start with the local store. For same-day return, product, checkout, manager, or store condition concerns, ask for the store manager.
- Contact HomeGoods customer service. Call 1-800-888-0776 and ask for the issue to be documented.
- Save all proof. Keep receipts, photos, emails, call notes, product tags, gift card records, and credit card records.
- Ask for supervisor review. Request review by a store manager, district contact, customer service supervisor, product quality team, credit card support team, or TJX corporate contact depending on the issue.
- Write to headquarters if needed. For unresolved corporate-level concerns, send written correspondence to HomeGoods / The TJX Companies, Inc., 770 Cochituate Road, Framingham, MA 01701.
- Use outside routes when appropriate. For credit card disputes, contact Synchrony or your card issuer. For product safety concerns, check recalls or contact the appropriate consumer safety agency. For workplace or wage issues, use the appropriate HR or labor-agency route.
Returns, Refunds and Store Policy Complaints
Return and refund complaints are common reasons shoppers look for home goods corporate office or HomeGoods customer service. Issues may involve denied returns, missing receipts, store credit, gift receipts, damaged merchandise, final-sale items, return timing, or disagreement about whether an item was eligible for return.
HomeGoods return policies can depend on the receipt, purchase date, item condition, payment method, and current store policy. Before escalating, keep your receipt, product tag, return attempt date, manager response, and the payment method used. If the refund was issued to store credit, a credit card, or a gift card, confirm which method was used.
Product Quality, Damaged Merchandise and Recall Issues
HomeGoods sells changing assortments of furniture, décor, rugs, kitchenware, bedding, lighting, pet products, art, seasonal items, and other home merchandise. Product complaints may involve damaged furniture, broken décor, chipped dishes, missing parts, defective lighting, bedding quality, rugs, pet items, or a safety concern.
Keep the product, receipt, tag, SKU, photos, packaging, and store location. If the issue could involve a safety recall, review HomeGoods product recalls and contact HomeGoods customer service. If someone may have been injured by a product, document the incident and seek medical or professional help when needed.
TJX Rewards Credit Card and Rewards Complaints
HomeGoods participates in the TJX Rewards Credit Card program used across TJX brands. Complaints may involve billing, payments, late fees, rewards certificates, declined transactions, lost cards, credit reporting, fraud, account access, or confusion over whether a reward can be used at HomeGoods, T.J. Maxx, Marshalls, Sierra, or Homesense.
For TJX Rewards Credit Card support, call 1-800-952-6133. For TJX Rewards Platinum Mastercard support, call 1-877-890-3150. Do not post credit card numbers, account numbers, reward certificate numbers, payment records, login details, or Social Security numbers in public comments.
Gift Card, Store Credit and Payment Issues
Gift card and store credit issues may involve lost cards, balance problems, card activation, online gift card orders, refunds to store credit, or suspicious gift card activity. Keep the gift card purchase receipt, card number privately, balance record, order confirmation, and any support messages.
If you see an unfamiliar HomeGoods, TJX, TJ Maxx, Marshalls, Synchrony, TJX Rewards, gift card, or retail charge on your statement, compare it with recent store visits, returns, gift card purchases, and credit card account activity. You can also use ChargeOnMyCard.com to research confusing retail, credit card, and gift card charge names.
Checkout, Store Experience and Customer Treatment Complaints
Current reader comments include concerns about checkout interactions, customer treatment, store selection, employee conduct, and differences between HomeGoods locations. These types of complaints should usually start with the store manager because the store location, date, cashier, associate, or manager involved matters.
When reporting a store experience complaint, include the store location, date, time, receipt, department, and a factual description of what happened. Avoid posting private names, phone numbers, employee records, or sensitive personal details in the public comment section.
Location Requests, Store Assortment and Market Feedback
Some HomeGoods readers use the corporate office page to request a new store, upgraded store, better assortment, or improved product selection in a specific market. If you are making a location suggestion, include the city, state, shopping center area, nearby TJX stores, and why the market could support a HomeGoods location.
For assortment complaints, include the store location, department, type of products you expected, and whether another HomeGoods location offers better selection. HomeGoods inventory changes frequently, so product selection may vary by store, season, delivery timing, and buyer decisions.
Online Shopping, Store Locator and Availability Questions
HomeGoods is primarily focused on in-store shopping, and product availability can vary widely by location. If you are searching for a specific furniture item, rug, lamp, chair, dish set, or décor piece, contact the local store directly or use the store locator before making a long trip.
Because HomeGoods stores receive changing merchandise, customer service may not always be able to locate an exact item across all stores. Save photos, tag information, SKU details, item dimensions, color, and price if you want to ask a store about a specific product.
Fraud, Fake Coupons and Scam Warnings
Be cautious with fake HomeGoods coupons, fake TJX Rewards messages, fake gift card giveaways, phishing texts, fake order confirmations, fake survey rewards, and fake customer support numbers. Go directly to HomeGoods.com or TJX.com instead of clicking suspicious links.
For fake retail coupons, gift card scams, fake HomeGoods support numbers, survey scams, phishing emails, and account takeover warnings, visit ThinkItsAScam.com. If a scam involved your payment card or credit card account, contact your card issuer or Synchrony immediately.
Employment, Careers and HR Questions
People may search for HomeGoods headquarters or HomeGoods corporate because they need help with job applications, payroll, benefits, W-2 forms, former employee records, employment verification, workplace concerns, or HR questions. The correct route may depend on whether the role is in a store, distribution center, buying office, corporate office, merchandising, logistics, or another TJX business.
For employment questions, use TJX careers, HomeGoods careers, internal associate resources, store management, or the appropriate HR contact. Do not post employee IDs, payroll records, Social Security numbers, medical information, internal documents, or manager accusations with identifying personal details in public comments.
Vendor, Buying Office and Supplier Questions
HomeGoods and TJX use a buying organization for merchandise and vendor relationships. Vendor, supplier, product submission, buying, and wholesale questions should not usually go through regular HomeGoods customer service.
Vendor inquiries can use the Corporate Buying Office information listed above. Be prepared to provide your company name, product category, wholesale information, contact details, and any requested vendor documentation through official TJX channels.
HomeGoods Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include requests for new or improved HomeGoods locations, checkout and customer treatment concerns, product assortment complaints, employee or manager conduct complaints, and comments comparing store quality between markets.
There are also positive notes from shoppers who say they enjoy certain HomeGoods stores and want the brand to expand or improve in their area. These reviews are individual customer experiences and may not represent every HomeGoods location, manager, associate, product category, or customer service response.
About HomeGoods
HomeGoods is a home décor and furnishings retailer owned by The TJX Companies, Inc. The brand offers changing assortments of furniture, rugs, lighting, bedding, kitchenware, décor, mirrors, pet products, seasonal items, tabletop, storage, and other home products at off-price retail values.
HomeGoods is commonly searched as HomeGoods corporate office, home goods corporate office, HomeGoods headquarters, home goods headquarters, HomeGoods corporate, HomeGoods corporate office address, home goods headquarters address, HomeGoods corporate phone number, and home goods corporate number.
HomeGoods Competitors and Related Corporate Office Pages
HomeGoods competes with home décor stores, furniture stores, off-price retailers, department stores, discount chains, online retailers, and specialty home furnishing brands. If you are comparing retail headquarters, corporate addresses, customer support routes, or complaint escalation options, these related pages may help:
- TJX Companies Corporate Office
- Bed Bath & Beyond Corporate Office
- Pottery Barn Corporate Office
- IKEA USA Corporate Office
- Walmart Corporate Office
- Target Corporate Office
- Amazon Corporate Office
- T.J. Maxx Corporate Office
- Marshalls Corporate Office
Related Resources
- Official HomeGoods Website
- Official HomeGoods Customer Service
- HomeGoods Returns
- Find a HomeGoods Store
- HomeGoods Gift Cards
- HomeGoods Product Recalls
- TJX Rewards Credit Card
- TJX Contact Us
- TJX HomeGoods Brand Page
- TJX Careers
- HomeGoods Customer Service Numbers on CSN
- Research Retail, Gift Card and Credit Card Charges on ChargeOnMyCard.com
- Retail, Gift Card, Fake Coupon and Fake Support Scam Warnings on ThinkItsAScam.com
- Company Reviews on ZeroStars.org
Frequently Asked Questions About HomeGoods Corporate Office
What is the HomeGoods corporate office address?
The HomeGoods corporate office address is 770 Cochituate Road, Framingham, MA 01701. HomeGoods is part of The TJX Companies, Inc.
Where is HomeGoods headquarters?
HomeGoods headquarters is tied to TJX Companies’ global headquarters in Framingham, Massachusetts. The headquarters address is 770 Cochituate Road, Framingham, MA 01701.
What is the HomeGoods corporate office phone number?
The TJX / HomeGoods corporate general inquiry number is 1-508-390-1000. For customer service, call 1-800-888-0776.
What is HomeGoods corporate phone number for vendors?
Vendor and buying office inquiries may use the Corporate Buying Office number, 1-508-390-3000.
Is HomeGoods owned by TJX?
Yes. HomeGoods is owned by The TJX Companies, Inc., which also operates other retail brands including T.J. Maxx, Marshalls, Sierra, Homesense, and international TJX banners.
What is the HomeGoods customer service number?
HomeGoods customer service can be reached at 1-800-888-0776, Monday through Friday, 9 AM to 6 PM Eastern.
How do I file a HomeGoods corporate complaint?
Start with the local store manager, then contact HomeGoods customer service at 1-800-888-0776. Save receipts, product tags, photos, store location, call notes, and the resolution you are requesting. If unresolved, write to HomeGoods / The TJX Companies, Inc., 770 Cochituate Road, Framingham, MA 01701.
What is the TJX Rewards Credit Card phone number?
The TJX Rewards Credit Card support number is 1-800-952-6133. The TJX Rewards Platinum Mastercard support number is 1-877-890-3150.
Can I post my receipt, credit card, gift card, or employee information in the comments?
No. Do not post full receipt numbers, credit card numbers, gift card numbers, gift card PINs, account logins, Social Security numbers, payroll information, phone numbers, email addresses, home addresses, employee records, or other private personal information in public comments.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaints, and review information for major companies for many years. This page is updated to help readers find the correct HomeGoods corporate office information, understand the difference between headquarters and customer service, and review common complaint themes before escalating an issue.
Page Update Note
This HomeGoods corporate office page was updated on June 27, 2026, to verify the headquarters address, clarify the TJX corporate phone number, add HomeGoods customer service, corporate buying office, TJX Rewards Credit Card support, return and product recall routes, connect to the updated CSN page, add related retail links, and summarize current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with HomeGoods, The TJX Companies, Inc., TJX Rewards Credit Card, Synchrony Bank, T.J. Maxx, Marshalls, Sierra, Homesense, or any HomeGoods store. This page is for informational and review purposes only. Company addresses, phone numbers, support routes, store policies, return rules, credit card terms, rewards terms, product recall procedures, and hours can change. Contact HomeGoods or TJX directly for the most current information.
Share Your Experience with HomeGoods
If you have contacted HomeGoods corporate office, used the HomeGoods headquarters address, called HomeGoods customer service, worked with a store manager, contacted TJX Rewards Credit Card support, submitted a product complaint, handled a return, requested a new store, contacted the buying office, or tried to resolve a store, payment, gift card, product quality, HR, or customer service issue, please share your experience below. Your review can help other readers understand which complaint routes worked and which issues still need escalation.