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  • The TJX Companies Corporate Office Headquarters, Address & Phone

The TJX Companies Corporate Office Headquarters, Address & Phone 

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The TJX Companies corporate office and global headquarters are located at 770 Cochituate Road in Framingham, Massachusetts. TJX is the publicly traded parent company of TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, HomeSense Canada, and TK Maxx.

This page focuses on The TJX Companies as the global parent corporation. It includes the corporate address and telephone number, leadership, ownership, operating segments, Investor Relations, shareholder services, media contacts, careers, employment verification, compliance, suppliers, and the correct Customer Service route for each retail brand.

The TJX Companies Corporate Office and Headquarters

Telephone clarification: The number 1-508-390-1000 is for TJX corporate general inquiries and is not the ordinary Customer Service number for TJ Maxx, Marshalls, HomeGoods, Sierra, Homesense, Winners, HomeSense Canada, or TK Maxx.

Facility clarification: The Framingham headquarters is a corporate office. It is not a retail store, online-order warehouse, merchandise-return location, gift-card counter, TJX Rewards Credit Card payment office, W-2 pickup location, employment-verification counter, or guaranteed walk-in complaint department.

What The TJX Companies Corporate Office Handles

The TJX corporate organization is the appropriate starting point for matters involving:

  • Parent-company and executive leadership
  • Investor Relations and financial information
  • Individual shareholder and transfer-agent questions
  • Media and Global Communications inquiries
  • Corporate careers
  • Employment and income verification
  • Associate tax-form resources
  • Compliance and ethics concerns
  • Supplier registration and supplier diversity
  • Corporate responsibility and responsible sourcing
  • Real estate and global business information
  • Corporate correspondence that does not belong to a retail brand’s Customer Service team

What TJX Corporate Does Not Normally Handle

Most consumer issues should be directed to the retail brand involved rather than the TJX corporate switchboard.

Examples include:

  • A TJ Maxx, Marshalls, HomeGoods, Sierra, or Homesense return
  • An online order or shipment
  • A missing package
  • A store purchase or price dispute
  • A merchandise credit or gift card
  • A store employee or manager complaint
  • A lost item at a store
  • A TJX Rewards Credit Card payment or statement
  • A product-availability question
  • A store’s operating hours

Use the receipt, order confirmation, store sign, or brand website to identify the correct retailer and support system.

TJX U.S. Brand Customer Service Phone Numbers

TJ Maxx

Marshalls

HomeGoods

Sierra

Homesense U.S.

International and Canadian brand numbers vary by country. Use the official TJX global contact directory for current Winners, HomeSense, Marshalls Canada, TK Maxx, and European Homesense contacts.

The TJX Companies and Its Operating Segments

TJX currently reports four primary operating segments. Sierra is included with Marmaxx for financial reporting.

Marmaxx

Marmaxx consists primarily of TJ Maxx and Marshalls in the United States, along with their ecommerce sites. Sierra’s operating results are also included within the Marmaxx segment.

  • TJ Maxx
  • Marshalls
  • tjmaxx.com
  • marshalls.com
  • Sierra and sierra.com

Marmaxx is an internal TJX operating segment. It is not a separate consumer store brand with its own ordinary Customer Service number.

HomeGoods

The U.S. HomeGoods segment operates:

  • HomeGoods
  • Homesense U.S.

HomeGoods focuses on off-price furniture, décor, rugs, lighting, kitchen products, seasonal merchandise, pet products, and other home fashions. Homesense offers a differentiated and expanded assortment in areas such as larger furniture, lighting, rugs, and entertaining products.

TJX Canada

TJX Canada operates:

  • Winners
  • HomeSense Canada
  • Marshalls Canada

Canadian consumer questions should be directed through the corresponding Canadian brand rather than TJX’s U.S. corporate Customer Service routes.

TJX International

TJX International operates:

  • TK Maxx in Europe
  • Homesense in Europe
  • TK Maxx in Australia

TK Maxx is the related international brand name used instead of TJ Maxx in several markets. U.S. TJ Maxx orders, returns, gift cards, and Customer Service are not handled through TK Maxx Europe or Australia.

Current TJX Store Network

TJX reported 5,262 stores worldwide as of May 2, 2026.

  • TJ Maxx: 1,354 U.S. stores
  • Marshalls U.S.: 1,265 stores
  • HomeGoods: 969 stores
  • Sierra: 153 stores
  • Homesense U.S.: 84 stores
  • Winners: 319 Canadian stores
  • HomeSense Canada: 162 stores
  • Marshalls Canada: 112 stores
  • TK Maxx Europe: 679 stores
  • Homesense Europe: 74 stores
  • TK Maxx Australia: 91 stores

Store totals can change as TJX opens, relocates, converts, or closes locations.

TJX Ownership, Leadership, and Operating Status

The TJX Companies, Inc. is an active publicly traded global off-price retailer.

  • Legal company: The TJX Companies, Inc.
  • State of incorporation: Delaware
  • Stock exchange and ticker: New York Stock Exchange, TJX
  • Corporate parent: None
  • Chief Executive Officer and President: Ernie Herrman
  • Executive Chairman of the Board: Carol Meyrowitz
  • Senior Executive Vice President and Chief Financial Officer: John Klinger
  • Global headquarters: Framingham, Massachusetts
  • Operating status: Active
  • Latest reported worldwide store count: 5,262 stores as of May 2, 2026

TJX is the parent company. TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, HomeSense Canada, and TK Maxx are brands or operating businesses within the TJX organization.

TJX Investor Relations

Investors, analysts, and institutional shareholders can access financial statements, SEC filings, earnings releases, annual reports, presentations, and governance information through TJX Investor Relations.

The Investor Relations number is not intended for merchandise returns, online-order complaints, gift cards, employment applications, or TJX Rewards Credit Card payments.

TJX Shareholder Services

Individual shareholders needing help with registered shares, account records, address changes, dividend payments, stock transfers, or replacement certificates should contact TJX’s transfer agent, Computershare.

Customers who merely used a payment card at a TJX store should not contact Computershare. Shareholder services concern ownership of TJX stock.

TJX Media Relations

Media Relations is intended for journalists and professional media inquiries. Consumer complaints should be directed to the brand involved.

TJX Careers, W-2s, and Employment Verification

TJX Careers

Applicants should verify that a position appears on the official TJX careers website before sharing sensitive information. TJX retail jobs may be listed under the individual brand or store location.

Current and Former Associate Tax Forms

Current and former Associates can access tax documents, including W-2 forms, through TJX’s current Paperless Employee resource:

TJX Associate tax-form access

Do not publish a W-2, Social Security number, Associate number, date of birth, home address, or payroll record in a public review.

Employment and Income Verification

The corporate switchboard and retail Customer Service teams should not be expected to produce wage histories or official employment-verification reports.

TJX Human Resources and Workplace Concerns

TJX does not prominently publish one general public Human Resources phone number for all store, distribution-center, and corporate Associate concerns.

Current Associates should begin with:

  • The direct manager
  • Store or facility management
  • The Human Resources contact supplied by TJX
  • Payroll or benefits support
  • The Associate portal
  • The open-door process
  • The TJX Helpline when appropriate

A customer complaint about an employee should normally go to the store manager and the relevant brand’s Customer Service team. A current Associate’s employment concern should use TJX’s internal workplace resources.

TJX Compliance and Ethics Reporting

Compliance and ethics resources may be appropriate for serious concerns involving:

  • Suspected violations of the TJX Global Code of Conduct
  • Accounting or auditing concerns
  • Conflicts of interest
  • Retaliation
  • Harassment or discrimination
  • Vendor-code or responsible-sourcing concerns
  • Fraud, bribery, or corruption concerns
  • Other serious workplace or corporate misconduct

Do not use the Compliance Officer or ethics-reporting system as the first route for an ordinary return, online order, missing package, price dispute, gift card, or Rewards card issue.

TJX Supplier and Vendor Contacts

TJX purchases merchandise and services through different supplier systems.

Not-for-Resale Suppliers

Businesses that provide operating supplies, equipment, technology, professional services, or other goods and services not intended for resale can review TJX supplier-registration resources.

Merchandise Vendors

Manufacturers, designers, wholesalers, importers, and other businesses seeking to sell merchandise for resale should follow TJX’s current buying and vendor processes. Consumer Customer Service representatives generally cannot approve or route product proposals.

Do not send unsolicited product samples, inventory, confidential designs, or merchandise to headquarters without confirmed instructions from an authorized TJX representative.

TJX Real Estate and Store-Location Suggestions

Developers, landlords, brokers, shopping-center owners, and municipalities may wish to propose a site for TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, HomeSense, or TK Maxx.

A useful proposal may include:

  • The property address
  • Available square footage
  • Ownership and broker information
  • Market population and traffic
  • Nearby retailers and shopping centers
  • Parking and access
  • Current zoning and development status
  • Distance to existing TJX stores

A consumer store suggestion does not guarantee that TJX will investigate, lease, purchase, develop, or open a location.

TJX Returns, Gift Cards, and Credit Cards

No Universal TJX Return Department

TJX does not operate one universal merchandise-return department for all brands and countries. Return the item through the brand shown on the receipt or order confirmation.

  • TJ Maxx purchases should use TJ Maxx return channels.
  • Marshalls purchases should use Marshalls return channels.
  • HomeGoods purchases should use HomeGoods return channels.
  • Sierra purchases should use Sierra return channels.
  • Homesense purchases should use Homesense return channels.
  • Canadian and international purchases should use the applicable country and brand.

Do not mail merchandise to 770 Cochituate Road. The Framingham corporate headquarters is not a consumer returns warehouse.

TJX Gift Cards

Gift-card terms, eligible brands, balances, replacement rules, and fraud procedures are governed by the current card and issuing-brand terms.

Contact the brand that sold or processed the card. Do not post a complete gift-card or merchandise-credit number, PIN, barcode, balance screenshot, or receipt.

TJX Rewards Credit Card Support

Contact the card servicer for:

  • Payments and due dates
  • Statements
  • Interest and fees
  • Credit limits
  • Lost or stolen cards
  • Unauthorized card transactions
  • Account access
  • Credit reporting
  • Account closure

Contact the retail brand when the underlying concern involves merchandise, a return, an order, a missing refund, or an incorrect store transaction.

How to Escalate a TJX or Brand Complaint

  1. Identify the brand. Determine whether the issue involves TJ Maxx, Marshalls, HomeGoods, Sierra, Homesense, Winners, HomeSense Canada, or TK Maxx.
  2. Identify the channel. Determine whether the transaction occurred in a store, online, through a credit card, through a gift card, or through another provider.
  3. Start locally. Contact the store manager for a current store issue.
  4. Use brand Customer Service. Call the number assigned to that brand and transaction type.
  5. Keep supporting information. Retain receipts, order confirmations, return records, tracking, photographs, product tags, case numbers, and prior messages.
  6. Ask for supervisor review. State the exact unresolved issue and requested resolution.
  7. Keep a contact log. Record representatives, dates, promises, deadlines, and outcomes.
  8. Use TJX corporate routing when appropriate. Call 1-508-390-1000 for a parent-company matter or assistance identifying a corporate department.
  9. Use compliance resources only for serious corporate or workplace concerns.

The TJX corporate office generally cannot directly process a retail refund, replace merchandise, trace a brand order, issue a store credit, or correct a Rewards credit-card account.

TJX Reviews and Complaints

Current visible CorporateOfficeHeadquarters.com submissions include individual experiences involving:

  • A complaint questioning whether a Marshalls-related corporate position was consistent with the commenter’s understanding of TJX’s stated commitments
  • A sanitation complaint involving a dog in a shopping cart at a combined TJ Maxx and HomeGoods location
  • Dissatisfaction with the local manager’s response to the animal-related concern
  • An allegation that employees at a TJ Maxx location were working in an inadequately heated building

These are individual reader-submitted accounts and have not been independently verified by CorporateOfficeHeadquarters.com. They do not establish that every TJX brand, store, employee, manager, policy, or workplace has the same characteristics.

Service animals are generally not required to carry certification, registration, or special identification. Guests should report observable sanitation or animal-control concerns without demanding private disability information or unsupported proof from another customer.

Employees with a workplace-temperature or safety concern should use appropriate management, Human Resources, TJX Helpline, or government safety resources according to the circumstances.

TJX Competitors and Related Corporate Pages

TJX competes with off-price retailers, discount stores, department stores, ecommerce retailers, specialty stores, and value-focused home and apparel businesses.

The TJX Companies Corporate Office FAQs

Where is The TJX Companies headquarters?

The TJX Companies global headquarters and principal executive offices are located at 770 Cochituate Road, Framingham, MA 01701.

What is the TJX corporate office phone number?

The corporate general-inquiries number is 1-508-390-1000. TJX states that this is not a retail Customer Service number.

Is TJX headquartered in Framingham, Massachusetts?

Yes. The TJX Companies is headquartered on Cochituate Road in Framingham, Massachusetts.

Is TJX the same company as TJ Maxx?

No. TJX is the publicly traded parent company. TJ Maxx is one of its U.S. retail brands.

What is Marmaxx?

Marmaxx is TJX’s U.S. operating segment that includes TJ Maxx and Marshalls. Sierra’s operating results are also reported within the Marmaxx segment.

What companies does TJX own?

TJX operates TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, HomeSense Canada, and TK Maxx through its U.S., Canadian, European, and Australian businesses.

Who owns The TJX Companies?

The TJX Companies, Inc. is publicly traded on the New York Stock Exchange under the ticker TJX. It does not have a corporate parent company.

Who is the CEO of TJX?

Ernie Herrman is Chief Executive Officer and President of The TJX Companies.

Who is the chairman of TJX?

Carol Meyrowitz is Executive Chairman of the TJX Board of Directors.

How many stores does TJX have?

TJX reported 5,262 stores worldwide as of May 2, 2026.

How many countries does TJX operate in?

TJX currently operates retail businesses in ten countries across the United States, Canada, Europe, and Australia.

What is the TJ Maxx Customer Service number?

For an in-store TJ Maxx concern, call 1-800-926-6299. For a tjmaxx.com order, call 1-833-888-0776.

What is the Marshalls Customer Service number?

For an in-store Marshalls concern, call 1-888-627-7425. For a marshalls.com order, call 1-833-888-0776.

What is the HomeGoods Customer Service number?

HomeGoods Customer Service can be reached at 1-800-888-0776.

What is the Sierra Customer Service number?

Sierra store and online Customer Service can be reached at 1-800-713-4534.

What is the Homesense Customer Service number?

Homesense U.S. Customer Service can be reached at 1-855-660-4663.

Can I return merchandise to TJX headquarters?

No. The Framingham headquarters is not a merchandise-return warehouse or public return counter. Use the return process for the brand shown on the receipt or order.

Can I return a TJ Maxx purchase to Marshalls?

Do not assume TJX sister brands accept one another’s merchandise returns. Use the return channel for the brand shown on the receipt or online order.

What is the TJX Investor Relations phone number?

TJX Investor Relations can be reached at 1-508-390-2323.

How do TJX shareholders get help?

Registered shareholders may contact Computershare at 1-866-606-8365 in the United States or 1-201-680-6578 outside the United States.

How do I verify employment with TJX?

TJX directs employment and income-verification requests to Experian Verify at 1-866-312-8266 or 1-404-382-5400.

How do former TJX Associates obtain a W-2?

Current and former Associates can use the TJX Paperless Employee tax-form portal. Customer Service and Investor Relations do not issue W-2 forms.

How do I apply for a job at TJX?

Search and apply for current store, distribution, corporate, and international opportunities through the official TJX careers website at jobs.tjx.com.

What is the TJX Compliance Officer email?

TJX publishes co***************@*jx.com for questions, comments, and concerns directed to its Compliance Officer.

What is the TJX ethics hotline?

TJX publishes 1-800-859-6488, also written as 1-800-TJX-6488, in current compliance materials. Online reporting is available through TJX EthicsPoint.

What is the TJX Rewards Credit Card phone number?

TJX Rewards Credit Card support is available at 1-800-952-6133. TJX Rewards Platinum Mastercard support is available at 1-877-890-3150.

Can I walk into TJX headquarters with a complaint?

Do not assume the Framingham headquarters accepts walk-in consumer complaints, merchandise returns, credit-card payments, W-2 requests, or employment-verification requests. Contact the correct brand or corporate department first.

Official TJX Resources

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com publishes corporate addresses, headquarters telephone numbers, ownership and leadership information, operating-status details, facility distinctions, corporate-department contacts, complaint guidance, and reader-review information for major companies and consumer brands.

For this TJX page, we reviewed current company filings, the official TJX corporate contact directory, brand Customer Service numbers, operating segments, global brands, store counts, executive leadership, Investor Relations, shareholder services, media contacts, careers, tax-form and employment-verification resources, compliance systems, supplier resources, corporate-responsibility information, and the themes visible in current reader submissions.

CorporateOfficeHeadquarters.com is an independent information and review website and is not operated by The TJX Companies, Inc., TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, HomeSense Canada, TK Maxx, Synchrony, Computershare, Experian Verify, or any TJX store, office, distribution center, supplier, or service provider.

Page Update Note

This page was updated on July 27, 2026 to establish it as the distinct parent-company page for The TJX Companies rather than a duplicate TJ Maxx consumer page; verify the Framingham global headquarters address and corporate general-inquiries number; remove unverified corporate office hours; add current U.S., Canadian, and international brand-routing guidance; explain Marmaxx, HomeGoods, TJX Canada, and TJX International; add current global store counts, ecommerce operations, ownership, leadership, and operating status; add Investor Relations, Computershare shareholder support, Media Relations, careers, Associate tax forms, Experian Verify employment verification, Compliance Officer, EthicsPoint, supplier, and corporate-responsibility resources; clarify that TJX headquarters does not process merchandise returns or brand orders; summarize current visible review themes; avoid repeating incorrect service-animal identification guidance; link to the separate TJ Maxx, Marshalls, and HomeGoods pages; omit an image because no existing media URL or WordPress attachment ID was supplied; and target the TJX corporate, headquarters, address, phone, companies, HQ, and Marmaxx searches visible in the supplied QueryHunter data.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with The TJX Companies, Inc., TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, HomeSense Canada, TK Maxx, Synchrony, Computershare, Experian Verify, any TJX store, employee, vendor, supplier, landlord, distributor, payment processor, gift-card provider, credit-card issuer, government agency, or regulatory organization.

This page is provided for informational, review, rating, feedback, and complaint purposes only. It is not legal, investment, financial, tax, employment, workplace-safety, disability, compliance, credit, supplier, privacy, or consumer-rights advice.

Corporate addresses, telephone numbers, executive roles, store counts, brands, operating segments, Customer Service contacts, credit-card numbers, transfer agents, employment-verification providers, compliance systems, supplier procedures, and return policies can change. Verify important information through TJX, the applicable retail brand, a current filing, the card servicer, transfer agent, employer resource, or other appropriate official source.

Share Your Experience

Have you contacted The TJX Companies corporate office, a TJ Maxx, Marshalls, HomeGoods, Sierra, or Homesense Customer Service team, Investor Relations, Computershare, Experian Verify, Human Resources, TJX Compliance, a supplier representative, or another TJX corporate department? Share your experience below and identify the brand or department, general issue, contact route used, and whether the matter was resolved.

Please do not publish a full order number, receipt, return barcode, tracking number, credit-card number, TJX Rewards account number, gift-card or merchandise-credit number, shareholder account number, Social Security number, W-2, employment-verification report, Associate identification number, bank information, password, verification code, home address, private telephone number, personal email address, confidential supplier document, future work schedule, or private employee information.

Comments containing spam, threats, discriminatory material, doxxing, impersonation, unsupported criminal accusations, confidential corporate records, private employment information, or sensitive personal data may be edited, withheld, or removed. Describe firsthand experiences accurately and distinguish documented events from opinions, assumptions, and information received from another person.

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