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TJX Corporate Office, part of the TJX Companies, Inc., is headquartered in Framingham, Massachusetts. TJ Maxx is a renowned department store chain known for selling brand name and designer products at discounted prices. Offering a wide range of clothing, accessories, home goods, and more, TJ Maxx caters to customers seeking quality merchandise at affordable prices. This post provides detailed information about TJ Maxx, including their corporate address, contact numbers, and an overview of the company’s services and position in the retail industry.

Contacting TJX Corporate Office Headquarters HQ

TJ Maxx Headquarters: An Overview

  • TJMAXX Corporate Office Address: 770 Cochituate Rd, Framingham, MA 01701, USA
  • Phone Number: 1-508-390-1000
  • Customer Service Number: 1-800-926-6299
  • TJ Maxx Customer Care: Accessible via their website or customer service line
  • Website: tjmaxx.com

TJ Maxx Corporate Office

Maps and Directions To TJX Corporate Office

TJ Maxx’s Role in the Retail Industry

TJ Maxx is a significant player in the retail sector, particularly known for its off-price business model. The store offers a constantly changing assortment of high-quality, fashionable merchandise at prices generally lower than other major retail chains. TJ Maxx is popular for its treasure-hunt shopping experience, appealing to a wide range of customers.

The Competitive Landscape of Discount Retail Stores

In the competitive discount retail market, TJ Maxx faces challenges from other off-price and discount retailers such as Marshalls, Ross Stores, Five Below, DD’s, and Burlington. These competitors offer similar assortments of discounted brand-name and designer goods. TJ Maxx differentiates itself with its wide variety of products, brand selections, and a shopping experience that encourages customers to explore and discover new products regularly.

TJ Maxx Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with TJ Maxx’s product range, store layout, customer service, and overall shopping experience. Your feedback in the comments section is invaluable, providing insights that help others understand TJ Maxx’s operations and commitment to customer satisfaction in the discount retail sector. Whether you have compliments, complaints, or suggestions, your perspectives are important in evaluating the company’s performance and service quality.

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Suggestion for a TJ Maxx in Farmington Missouri

December 13, 2022

I want to suggest a new site for a store. Farmington Missouri is a growing community with lots of surrounding towns that would support any of your stores! Farmington is 80 miles south of St. Louis and 70 miles north of Cape Girardeau. We have to drive long distance to shop at your stores which a lot of us like to do. Please check us out. You’re missing out on a great opportunity!!!


TJ Maxx Return Policy

December 13, 2022

I recently lost my husband of 54 years to pancreatic cancer. We found three new leather bags; a backpack, saddle bag and duffle with tags, that he purchased but we couldn’t locate the receipts.

He was a motorcycle rider and purchased them from TJ Maxx and Marshalls. They were returned for a refund and were accepted with no problem. Subsequently, in going through his closet, which I had been reluctant to do, I located among his clothes two items; a thermal top priced at $7.99 and sweatpants priced at $9.99. When I attempted to return those items on May 19, 2023, I was given a notice that my return was declined without a receipt. I called and spoke to a representative who stated I had to wait 6 months before I could return them. I requested a Supervisor call me to discuss this issue and I left in tears. To date, I have not heard from anyone regarding this matter. After being a customer for so long I was mortified, embarrassed and humiliated that I had to go through this over items totaling less than $20. I understand policies are in place to stop people from abusing the system however that was not my personal situation and I felt as though some discretion and allowance could have been made under the circumstances. It was hard enough just bringing in the items without having to be treated as if it was a criminal act. Please take into consideration situations like mine in the future before being so hasty to comply with just company policy statements. I would have preferred speaking to the manager in private to explain and have that person make a determination as to whether or not to overrule the policy and provide a refund rather than the manner in which I was hastily dismissed. Although I have made purchases at Home Goods since then, I am very leery about purchasing from Marshalls or TJ Maxx. My last clothing purchases were made at Macys. and Chico’s online.

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