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  • Ross Dress for Less Corporate Office Headquarters, Address, Phone Number, Customer Service and Complaints

Ross Dress for Less Corporate Office Headquarters, Address, Phone Number, Customer Service and Complaints 

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Ross Dress for Less corporate office headquarters are located in Dublin, California. People often search for the Ross corporate office when they need the Ross Stores headquarters address, Ross Dress for Less corporate number, Ross corporate phone number, customer service help, executive contact information, investor relations, legal correspondence, or escalation guidance for unresolved store, return, refund, gift card, Ross Credit Card, Ross Mastercard, employee, product, pricing, receipt, complaint, or customer-service issues. Ross Stores’ corporate office phone number is 1-925-965-4400.

Ross Dress for Less Corporate Office and Headquarters Contact Information

The Ross corporate office phone number is best treated as a headquarters and corporate-office contact. For most store, return, refund, gift card, receipt, payment, credit card, employee, or customer-service issues, Ross directs shoppers to the official Ross contact form, the local Ross Dress for Less store involved, the Ross Credit Card support route, or the department connected to the issue.

Ross Dress for Less corporate office headquarters in Dublin California
Ross Stores’ corporate headquarters are located at 5130 Hacienda Drive in Dublin, California.

Ross Stores Headquarters Address in Dublin, California

Ross Stores headquarters are located at 5130 Hacienda Drive, Dublin, California 94568. This is the address many readers search for when looking for Ross corporate office, Ross Stores headquarters, Ross Dress for Less corporate office, Ross corporate address, Ross headquarters address, Ross corporate headquarters, or the Ross corporate office phone number.

Ross Stores, Inc. operates Ross Dress for Less and dd’s DISCOUNTS. Ross Dress for Less is an off-price apparel and home fashion retailer that sells clothing, shoes, accessories, beauty items, home décor, bedding, luggage, toys, seasonal merchandise, and other closeout or value-priced products through physical stores. Ross does not operate like a traditional online retailer, so most merchandise, return, and store-service issues are handled through store and contact-form support routes.

Ross Corporate Office vs. Ross Customer Service

The Ross corporate office is generally used for headquarters matters, investor relations, media inquiries, legal correspondence, executive-level concerns, corporate governance, vendor questions, real estate inquiries, and unresolved complaints. Most customer issues should start with the Ross Dress for Less contact page, the store involved, or the customer-service form connected to the issue.

Ross customer service may ask for your store location, receipt number, purchase date, payment type, gift card details, product category, Ross Credit Card information, or previous support history. Do not post credit card numbers, Social Security numbers, driver’s license numbers, banking information, gift card numbers, addresses, phone numbers, or private documents in public comment sections.

Choose the Correct Ross Support Route

  • Store experience complaint: Contact the Ross Dress for Less store manager first, then use the official Ross contact form if needed.
  • Return or exchange issue: Review the Ross return policy and keep the original receipt, tags, ticket, and payment details.
  • Gift card issue: Keep the original register receipt and gift card details private when contacting Ross.
  • Credit card or Ross Mastercard question: Contact Comenity Capital Bank using the number on the back of the card or the official Ross credit card support route.
  • Website accessibility help: Call 1-800-335-1115.
  • Employee or associate question: Use the official MyRoss associate resource or Ross careers support route.
  • Vendor inquiry: Use the vendor option on the official Ross contact form or the Ross corporate contact page.
  • Investor relations: Use Ross Stores Investor Relations or call 1-800-989-8849.
  • Ethics, legal, or compliance concern: Use the Ross Stores Alertline or legal route only for appropriate compliance matters.
  • Corporate-level complaint: Contact Ross corporate office after normal store and customer-service routes have been attempted.

What to Have Before Contacting Ross Corporate Office

  • Your full name and contact information
  • The Ross Dress for Less store location involved
  • Date and time of the store visit
  • Receipt number, transaction number, or register information
  • Product name, department, item description, price tag, or photos, if relevant
  • Payment type, but not full payment-card information in public comments
  • Gift card information, but only through official support channels
  • Ross Credit Card or Ross Mastercard support reference number, if relevant
  • Names of store managers or customer-service representatives previously contacted
  • Case number, email thread, form submission record, or support reference number
  • A short timeline and the specific resolution you are requesting

Do not post private information in public reviews or comment sections. Avoid sharing payment-card numbers, bank information, Social Security numbers, driver’s license numbers, gift card numbers, home addresses, phone numbers, email addresses, employee information, or screenshots containing private data.

How to Escalate a Ross Complaint

Start with the Ross Dress for Less store involved. Ask for the store manager if the complaint involves a return, exchange, cashier issue, pricing concern, store cleanliness, employee conduct, gift card, receipt, or product problem. Keep your receipt and write down the date, time, store location, and what happened.

If the local store does not resolve the complaint, use the official Ross contact form. Choose the topic that best matches the issue, such as customer service, employment, vendor inquiries, website technical issues, investor and media requests, or other. Include the store location, receipt details, photos, and a clear explanation of the resolution you are requesting.

If the issue remains unresolved after using normal support routes, you may contact Ross corporate office. Written corporate correspondence may be sent to Ross Stores, Inc., 5130 Hacienda Drive, Dublin, CA 94568. Corporate correspondence is best used for unresolved or higher-level issues after the store and customer-service routes have been attempted.

Common Reasons Customers Contact Ross Corporate Office

  • Finding the Ross corporate office or headquarters address
  • Looking for the Ross corporate phone number
  • Trying to reach Ross Dress for Less customer service
  • Store complaints involving service, checkout, managers, cleanliness, or safety
  • Return, exchange, refund, receipt, or store credit issues
  • Gift card balance, lost gift card, or redemption problems
  • Pricing, markdown, comparison-price, or tag concerns
  • Product quality, damaged merchandise, or missing tags
  • Ross Credit Card, Ross Mastercard, rewards, billing, or payment questions
  • Employee, hiring, associate, or workplace concerns
  • Vendor, real estate, donation, media, or investor-relations questions
  • Difficulty receiving a response through normal customer-service routes

Ross Returns, Refunds, Exchanges, and Store Credit Complaints

Ross return and exchange complaints may involve missing receipts, returns after 30 days, store credit, refund timing, original tickets, swimwear, lingerie, software, mattresses, check refunds, or select merchandise categories that require receipts or tickets. Before escalating, review the return policy, keep the receipt, and bring the merchandise, tags, and payment method to the store.

If a return is denied or handled differently than expected, ask the store manager to explain the policy that applies to the item. Keep a copy of the receipt, store credit, gift card, return slip, or written response. If the issue remains unresolved, use the Ross contact form with the store location, receipt number, purchase date, and requested resolution.

Ross Gift Card, Payment, and Credit Card Complaints

Gift card complaints may involve lost cards, missing balances, damaged cards, redemption issues, or proof-of-purchase questions. Ross advises customers to retain the original register receipt for gift cards. Do not post full gift card numbers or photos of cards in a public comment.

Ross Credit Card and Ross Mastercard complaints may involve Comenity Capital Bank, billing, payments, rewards, application status, card activation, late fees, or account access. For these issues, use the Comenity account center or the phone number on the back of the card. Ross lists 1-800-440-5215 for Ross Credit Card support and 1-866-743-3660 for Ross Mastercard support.

Ross Store Experience and Merchandise Complaints

Store experience complaints may involve checkout lines, staff conduct, dressing rooms, store cleanliness, security, inventory, pricing, markdowns, accessibility, or product availability. Because Ross merchandise varies by store and changes frequently, a local store manager is usually the best first contact for a store-specific complaint.

Ross stores operate with an off-price model, so merchandise may not be available in the same sizes, colors, or styles at every location. If your complaint involves a specific item, keep the receipt, tag, product photo, and store location information. Ross generally does not provide itemized merchandise searches or online ordering for store inventory.

Ross Reviews and Complaints

Ross reviews vary by location, store team, inventory, checkout experience, and customer expectations. Positive reviews often mention low prices, brand-name finds, home goods, shoes, apparel, frequent new merchandise, and the “treasure hunt” shopping experience. Complaints often involve customer service, return disagreements, long lines, store cleanliness, fitting rooms, gift cards, credit card issues, product quality, and difficulty reaching a helpful support route.

If you leave a Ross review below, include the store location, type of issue, support route used, whether the complaint involved a return, store credit, gift card, cashier, manager, Ross Credit Card, corporate office, or customer service, and whether the issue was resolved. Do not include private account, payment, gift card, address, phone, or employee information in a public comment.

Scam and Fake Ross Support Warning

When searching for Ross customer service, Ross corporate office, Ross corporate number, Ross gift card support, Ross Credit Card help, or Ross refund assistance, make sure you are using official RossStores.com pages, Comenity’s official card account center, or trusted corporate-office resources. Be cautious with fake coupon offers, fake gift card promotions, unofficial phone numbers, social media giveaways, and third-party pages asking for payment-card details before providing support.

Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, gift card numbers, Social Security numbers, driver’s license numbers, wire transfers, or remote access to anyone who contacts you unexpectedly claiming to represent Ross, a refund department, a coupon department, a credit card department, or customer service. If unsure, go directly to RossStores.com or use the official Ross contact page.

Ross Competitors and Related Corporate Office Pages

Customers researching Ross corporate office information may also compare related off-price, discount, and retail corporate office pages, including TJ Maxx Corporate Office, Marshalls Corporate Office, Burlington Corporate Office, Walmart Corporate Office, and Amazon Corporate Office. These companies may have similar complaint categories involving store service, returns, refunds, gift cards, credit cards, pricing, product quality, and customer-service escalation.

Related Resources

Frequently Asked Questions About Ross Corporate Office

Where is Ross headquarters?

Ross Stores headquarters are located at 5130 Hacienda Drive, Dublin, CA 94568.

What is the Ross corporate office address?

The Ross corporate office address is Ross Stores, Inc., 5130 Hacienda Drive, Dublin, California 94568.

What is the Ross corporate office phone number?

The Ross corporate office phone number listed for Ross Stores is 1-925-965-4400.

What is the Ross customer service phone number?

Ross primarily routes customer-service inquiries through its official contact form. Ross also lists 1-800-335-1115 for website-accessibility help.

How do I contact Ross about a return or exchange?

Start with the Ross store where the purchase or return issue occurred. Keep your receipt, tags, payment method, and merchandise. If the issue is not resolved locally, use the official Ross contact form.

Does Ross sell merchandise online?

No. Ross says merchandise cannot be purchased online because its opportunistic and changing merchandise mix does not lend itself to online selling.

Who is the CEO of Ross Stores?

James G. Conroy is Chief Executive Officer of Ross Stores, Inc.

Is Ross a public company?

Yes. Ross Stores, Inc. is a publicly traded company listed on Nasdaq under the stock symbol ROST.

Who handles the Ross Credit Card?

Comenity Capital Bank issues and services the Ross Credit Card and Ross Mastercard. Ross lists 1-800-440-5215 for Ross Credit Card support and 1-866-743-3660 for Ross Mastercard support.

How do I file a complaint with Ross?

Start with the local Ross store manager, then use the official Ross contact form if the issue remains unresolved. Keep your store location, receipt, date, product details, photos, and requested resolution. For corporate-level issues, use Ross Stores’ corporate office after normal support routes have been attempted.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, retailers, department stores, discount chains, financial institutions, restaurants, travel companies, and service providers. This page is designed to help readers identify the correct Ross corporate office, customer-service, store, return, gift card, credit card, investor relations, or complaint route before escalating a concern.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Ross Stores, Inc., Ross Dress for Less, dd’s DISCOUNTS, Comenity Capital Bank, Bread Financial, any Ross store, any Ross employee, any security contractor, any landlord, or any payment processor. This page is for informational purposes only. Corporate details, phone numbers, store policies, return rules, gift card terms, credit card terms, customer-service routes, and complaint processes may change over time. For official help with a Ross store visit, return, refund, gift card, credit card, employee issue, or customer-service concern, visit RossStores.com or contact Ross through official channels.

Share Your Experience

Have you contacted Ross corporate office, Ross Dress for Less customer service, a Ross store manager, Ross Credit Card support, Comenity Capital Bank, investor relations, or another Ross department about a return, refund, gift card, store credit, product issue, pricing concern, cashier issue, employee complaint, credit card problem, or customer-service experience? Share your experience below.

Helpful reviews include the store location, type of issue, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as credit card numbers, bank information, Social Security numbers, driver’s license numbers, gift card numbers, addresses, phone numbers, email addresses, employee details, or screenshots containing private data.

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