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  • Securitas USA Corporate Office Headquarters: Address, Phone Number and Complaints

Securitas USA Corporate Office Headquarters: Address, Phone Number and Complaints 

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Securitas Security Services USA’s principal public corporate contact is located at 9 Campus Drive, Parsippany, NJ 07054. Securitas identifies this location as its Eastern Operations Center, and the published office phone number is 1-973-267-5300. Securitas USA is part of Sweden-based Securitas AB, with Jorge Couto leading the North American division. Clients, employees, applicants, and technology customers should use the support route matching their particular service or employment issue before escalating an unresolved matter to the Parsippany corporate office.

Securitas USA Corporate Office and Headquarters Contact Information

The number 1-973-267-5300 is the published number for Securitas USA’s Parsippany corporate contact and Eastern Operations Center. It should not be described as a universal customer-service, Human Resources, payroll, recruiting, local-dispatch, alarm-monitoring, or emergency number.

Securitas USA does not prominently publish one nationwide telephone number for every guarding client. Existing clients should normally contact their assigned account representative or local branch.

The previously listed office hours of Monday through Friday from 8:30 a.m. to 5 p.m. Eastern are not prominently confirmed through current Securitas USA contact resources and should not be published as verified corporate hours.

Where Is Securitas USA Headquarters?

Securitas Security Services USA uses the following address as its principal public U.S. corporate contact:

Securitas Security Services USA, Inc.
9 Campus Drive
Parsippany, NJ 07054

Securitas refers to the Parsippany location as its Eastern Operations Center. The company also uses this address in North American corporate announcements and communications.

This is the location readers generally seek when searching for Securitas corporate office, Securitas USA headquarters, Securitas Security Services headquarters, Securitas main office, Securitas home office, or Securitas corporate phone number.

Securitas AB’s global headquarters is in Stockholm, Sweden. The New Jersey office should therefore be described as the U.S. corporate contact and Eastern Operations Center rather than the worldwide headquarters.

The Parsippany office is not a public guard-dispatch counter, job-interview center, payroll desk, uniform-return location, alarm-response center, or walk-in complaint department.

Securitas Ownership and North American Leadership

Securitas Security Services USA, Inc. is part of Securitas AB, a Swedish public company whose Series B shares trade on Nasdaq Stockholm.

Magnus Ahlqvist serves as President and CEO of Securitas AB.

Jorge Couto serves as Divisional President of Securitas North America. The North American division includes guarding, mobile, remote, technology-enabled, and related security operations across the region.

Securitas USA operates through regional and local offices. Client contracts, guard assignments, supervisors, recruiting, scheduling, payroll support, and operational decisions are often handled through the branch responsible for the client or employee.

Securitas Technology is part of the broader Securitas organization but maintains separate technical-support and billing resources for electronic-security customers, including certain former Stanley Security clients.

Corporate Office vs. Local Securitas Branches

The Parsippany corporate office supports leadership, legal matters, compliance, finance, communications, Human Resources strategy, risk management, privacy, and company-wide operations.

A local Securitas branch or account team normally handles:

  • Client-site guard assignments
  • Shift coverage and scheduling
  • Post orders and site procedures
  • Supervisor and officer performance
  • Uniform and equipment questions
  • Timekeeping and branch-level payroll corrections
  • Local recruiting and applicant follow-up
  • Client invoices and contract questions
  • Service changes and site-specific complaints
  • Incident follow-up involving a contracted location

Clients should use the office directory or contact their assigned account manager when an issue is tied to a particular site or contract.

Employees should contact their supervisor, branch manager, scheduling team, or Employee Services rather than relying only on the corporate switchboard.

Choose the Correct Securitas Contact Route

  • Request security services: Submit the official contact or quote form.
  • Existing guarding client: Contact the assigned Securitas account manager or local branch.
  • Missed guard coverage or urgent staffing concern: Contact the branch or account-management team responsible for the site.
  • Change contracted services: Use the client-support tools or contact the account representative.
  • Find a branch: Search the official Securitas location directory by city, state, ZIP code, or address.
  • Apply for a job: Use the official Securitas Careers portal.
  • Applicant or interview problem: Contact the recruiter or branch involved, then submit the Employee Services form if necessary.
  • Current employee scheduling or payroll issue: Contact the supervisor or branch first, followed by Employee Services.
  • Misconduct or noncompliance: Call the Securitas Hotline at 1-800-574-8637.
  • Privacy request: Call 1-877-900-1688 or email su******************@**********nc.com.
  • Securitas Technology support: Call 1-855-331-0359 or use the technology support form.
  • Immediate threat or emergency: Call 911 and follow the client site’s emergency procedures.
  • Unresolved corporate matter: Document the branch, account, Employee Services, or Hotline response before writing to Parsippany.

What to Have Before Contacting Securitas Corporate

For a client-service concern, be prepared to provide:

  • The client company and protected-site location
  • The responsible Securitas branch
  • The contract or account contact
  • The date, shift, and general service issue
  • The supervisor or account manager previously contacted
  • Relevant invoice or service-reference information
  • The corrective action being requested

For an employment or applicant concern, be prepared to provide privately:

  • The branch and position involved
  • The application or interview date
  • The recruiter or manager’s role
  • The work location or job-posting reference
  • The dates of earlier follow-up attempts
  • The requested response or correction

Do not publish employee IDs, Social Security numbers, background-check documents, payroll records, work schedules, client names, guard-post instructions, patrol routes, access credentials, alarm codes, incident reports, photographs of badges, or security vulnerabilities in public reviews.

How to Escalate a Securitas Client Complaint

Begin with the Securitas account manager or local branch responsible for the protected site.

Explain whether the concern involves staffing, attendance, officer conduct, supervision, post-order compliance, invoicing, communication, equipment, or another contracted service.

Document the date, shift, location, people contacted, and the requested corrective action. Avoid sending sensitive site-security information through an unsecured public channel.

Ask for the complaint to be reviewed by the branch manager or appropriate regional leader when the account team does not resolve it.

For a substantial unresolved corporate matter, written correspondence may be sent to:

Securitas Security Services USA, Inc.
9 Campus Drive
Parsippany, NJ 07054

Include the branch, account reference, previous support contacts, and requested resolution. Send copies rather than original contracts, incident records, identification, photographs, or confidential security documents.

An active security incident should be handled through emergency services and the client site’s response procedures rather than through mailed corporate correspondence.

Securitas Employee, Scheduling, and Payroll Complaints

Securitas employs security officers and other personnel through local and regional operations. The branch connected to the assignment is generally the first point of contact for scheduling, timekeeping, supervisor, uniform, or workplace questions.

Employees should document:

  • The branch and assigned client site
  • The affected pay period or shift
  • Clock-in, clock-out, or schedule records
  • The supervisor or scheduler previously contacted
  • The date the correction was requested
  • The response received

Submit personal employment records only through authorized Securitas systems or private Employee Services channels.

A concern involving suspected fraud, retaliation, discrimination, harassment, theft, falsified records, safety misconduct, or another compliance issue may qualify for the confidential Securitas Hotline at 1-800-574-8637.

The Hotline is not intended to replace 911, local emergency reporting, or an immediate workplace-safety response.

Securitas Applicant and Interview Complaints

Applicants should apply through the official Securitas Careers portal and keep the job-posting information, confirmation email, and interview details.

When a recruiter or interviewer does not make contact at the agreed time, the applicant can:

  • Confirm the time zone and interview method
  • Check email, voicemail, spam folders, and application messages
  • Reply to the recruiter or hiring contact
  • Contact the branch associated with the opening
  • Submit an Employee Services inquiry when follow-up is unsuccessful

A missed interview does not necessarily establish that the application was rejected or that the conduct reflects company-wide recruiting practices.

Applicants should not pay for an interview, job placement, required gift cards, equipment purchased from an unknown vendor, or access to a Securitas application.

Securitas Technology Support

Securitas Technology provides electronic-security services that may include alarms, video surveillance, access control, monitoring, integration, maintenance, and related technology.

Existing Securitas Technology and certain former Stanley Security customers can call 1-855-331-0359.

The official support page provides separate forms for:

  • Technical customer support
  • Billing inquiries
  • Online bill management
  • Service and account questions

Technology customers should use these specialized contacts rather than the Securitas USA guarding branch or Parsippany corporate switchboard.

For an active alarm or emergency, follow the monitoring agreement and emergency-response instructions associated with the account.

Securitas Misconduct and Ethics Complaints

The Securitas Hotline is a confidential channel for reporting suspected violations of company values, ethics, law, or policy.

The U.S. Hotline number is 1-800-574-8637.

Possible reportable matters may include:

  • Fraud or theft
  • Harassment or discrimination
  • Retaliation
  • Conflicts of interest
  • Falsification of records
  • Improper client or vendor conduct
  • Serious safety or compliance concerns

Routine schedule changes, interview follow-up, uniform requests, ordinary payroll corrections, or general customer-service questions should normally begin with the branch or Employee Services.

Provide enough factual information for the concern to be reviewed, but do not publish allegations or confidential records in the public comments below.

Securitas Reviews and Complaints

One review is currently visible on this CorporateOfficeHeadquarters.com page.

The commenter reports that a scheduled telephone job interview allegedly did not occur and that a voicemail seeking follow-up was not returned.

This is an individual applicant account and does not establish what occurred in every Securitas interview or branch.

The original review identifies an individual recruiter. That name is not necessary to preserve the substance of the complaint and should be removed or replaced with the person’s role.

When leaving a Securitas corporate-office review below, identify whether the experience involved a client account, local branch, job application, employment matter, technology service, or corporate contact. Include the approximate date, support route used, response time, and whether the matter was resolved.

Fake Securitas Job and Support Warning

Use SecuritasInc.com, Securitas.com, the official careers portal, or a verified local office before providing personal, employment, payment, or client information.

Be cautious with messages claiming to offer a Securitas job while requesting:

  • Gift-card or cryptocurrency payments
  • Money for guaranteed placement
  • Checks that must be deposited and partly returned
  • Online-banking credentials
  • One-time verification codes
  • Remote access to a personal device
  • Sensitive documents through an unverified email address

Clients should also verify unexpected requests to change payment instructions, account contacts, alarm procedures, or access credentials.

Securitas Competitors and Related Corporate Office Pages

Securitas competes with national, regional, and local guarding, mobile-patrol, risk-management, and electronic-security providers.

Allied Universal and GardaWorld are among the most relevant broad security-services competitors. G4S is now part of Allied Universal rather than a separate independent competitor.

ADT and Vivint overlap with portions of Securitas Technology’s electronic-security business but are not direct equivalents to every Securitas guarding and corporate-security service.

Related corporate-office pages include Allied Universal Corporate Office, ADT Corporate Office, and Vivint Corporate Office.

Related Resources

Frequently Asked Questions About Securitas Corporate Office

Where is Securitas USA’s corporate office?

Securitas USA’s principal public corporate contact and Eastern Operations Center is located at 9 Campus Drive, Parsippany, NJ 07054.

What is Securitas USA’s corporate phone number?

The published Parsippany corporate-office number is 1-973-267-5300.

Is Parsippany Securitas’s global headquarters?

No. Securitas AB’s global headquarters is in Stockholm, Sweden. Parsippany is the principal Securitas USA corporate contact and Eastern Operations Center.

How do I contact a local Securitas branch?

Use the official office directory and search by city, state, ZIP code, or address.

How do I complain about Securitas guard service?

Contact the account manager or branch responsible for the client site. Document the shift, location, issue, prior response, and requested corrective action.

How do I contact Securitas Human Resources?

Employees and candidates should use the official Employee Services form. Securitas does not prominently publish one universal public HR phone number for every employment issue.

How do I apply for a Securitas job?

Use the official Securitas Careers portal and apply to a current position.

What is the Securitas ethics hotline?

The U.S. Securitas Hotline for qualifying misconduct and noncompliance reports is 1-800-574-8637.

What is the Securitas Technology support number?

Securitas Technology customers can call 1-855-331-0359.

Who owns Securitas USA?

Securitas Security Services USA is part of Securitas AB, a Swedish public company listed on Nasdaq Stockholm.

Who leads Securitas North America?

Jorge Couto is Divisional President of Securitas North America.

Can I visit the Parsippany office for a job interview or payroll issue?

No public walk-in recruiting, payroll, or employee-service desk is advertised. Use the recruiting contact, local branch, supervisor, or Employee Services route first.

Who should I call during an active security emergency?

Call 911 and follow the client site’s emergency procedures. Do not rely on the corporate office or a website form for immediate emergency response.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate-office, headquarters, address, phone-number, ownership, leadership, complaint-route, and review information for security companies, employers, technology providers, retailers, financial institutions, airlines, hotels, and other organizations.

This page is designed to help readers distinguish Securitas USA’s Parsippany corporate contact from local branches, client account teams, Employee Services, recruiting, the ethics Hotline, privacy support, Securitas Technology, and Securitas AB’s global headquarters.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Securitas Security Services USA, Inc., Securitas AB, Securitas Technology, Pinkerton, any Securitas branch, client, officer, employee, recruiter, monitoring center, or support representative.

This page is provided for informational purposes only and is not legal, employment, payroll, security, emergency-response, privacy, contractual, or financial advice.

Do not disclose guard schedules, patrol routes, access credentials, alarm codes, incident records, client vulnerabilities, employee identification information, or other security-sensitive material in a public review.

Addresses, phone numbers, executives, branch locations, employment processes, technology contacts, and complaint routes may change. Use current official Securitas resources for information applying to a particular client, employee, applicant, account, or service.

Share Your Experience

Have you contacted Securitas corporate headquarters, a local branch, an account manager, Employee Services, recruiting, the ethics Hotline, privacy support, or Securitas Technology?

Share your experience with security services, branch communication, guard coverage, scheduling, payroll, a job application, interview, workplace concern, technology account, billing issue, privacy request, or corporate escalation below.

Helpful reviews include the approximate date, type of relationship, branch or general region, official support route used, response time, and whether the concern was resolved. Please do not post client names, protected-site details, guard schedules, access codes, incident reports, employee IDs, Social Security numbers, payroll records, applicant records, private phone numbers, personal email addresses, or confidential documents.

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Securitas Customer Service Issue

October 16, 2024

Securitas, Unprofessional HR Manager. I was scheduled for a phone interview today at 9:00 am CST. However Christian Bruno never made contact for the interview. I call her office and left a voice message about the no contact phone interview. She never replied or followed up. Securitias I pray you operate your company better than her unprofessional impression. Time is money learn to respect human beings time. Blessings.

F T
Corporate Office Headquarters