ADT is a home security, alarm monitoring, smart home, and business security company headquartered in Boca Raton, Florida. People often search for the ADT corporate office when they need the headquarters address, corporate phone number, customer support route, billing help, cancellation guidance, alarm permit information, privacy contact, or a way to escalate an unresolved complaint.
ADT Corporate Office and Headquarters Contact Information
- Company: ADT Inc. / ADT LLC dba ADT Security Services
- Stock Symbol: ADT
- ADT Corporate Office / Headquarters Address: 1501 Yamato Road, Boca Raton, FL 33431, USA
- Older Address Often Listed: 1 Town Center Rd, Boca Raton, FL 33486, USA
- ADT Corporate Phone Number: 1-561-988-3600
- ADT Customer Service / Billing / Support: 1-800-238-2727 / 1-800-ADT-ASAP
- Investor Relations: 1-888-238-8525
- MyADT Account Portal: MyADT.com
- ADT Customer Resources: ADT Customer Resources
- ADT Support Center: ADT Help Center
- Contact ADT Support: ADT Contact Support
- Official Website: ADT.com
The ADT corporate office phone number is best treated as a headquarters or main office number. For billing, monitoring, cancellation, technical support, moving service, service appointments, permits, account access, contracts, or alarm-system troubleshooting, ADT’s customer support number, MyADT, and the Help Center are usually better first routes.
ADT Headquarters Address
ADT headquarters are located at 1501 Yamato Road, Boca Raton, FL 33431. Older ADT corporate office pages and directories may show 1 Town Center Road in Boca Raton, but current ADT corporate, investor, legal, privacy, and licensing materials point to the Yamato Road address.
This matters because customers often search for ADT corporate address, ADT headquarters address, ADT corporate headquarters address and phone number, ADT corporate office, ADT HQ, ADT main office, or ADT HQ address when they are trying to reach the company. For corporate research, the Yamato Road address is the best current address. For account-specific problems, use the ADT support routes below.
Choose the Correct ADT Support Route
- Billing, payments, EasyPay, or account balance: Call 1-800-238-2727 or log in to MyADT.
- Monitoring cancellation or contract questions: Call 1-800-ADT-ASAP and have your agreement, account number, and service address ready.
- Technical support: Use the ADT Help Center, MyADT, or the app connected to your system.
- Alarm going off or immediate danger: Follow your ADT monitoring process and call 911 first if there is a real emergency.
- ADT+ app, ADT Control, ADT Pulse, or MyADT login issue: Use the correct login portal from ADT Customer Resources.
- Moving service: Contact ADT before your move so the company can explain equipment, installation, monitoring, and contract effects.
- Alarm permit question: Check ADT permit resources and your local city, county, or police department alarm-permit rules.
- Corporate, investor, or media inquiry: Use ADT’s corporate or investor relations channels rather than the monitoring support line.
What to Have Before Contacting ADT Corporate Office
- ADT account number or customer number
- Service address and billing ZIP code
- Name and phone number on the account
- Verbal password or security passcode if required for account verification
- System type, such as ADT+, ADT Control, ADT Pulse, Command, Blue by ADT, ADT Self Setup, or an older panel
- Panel message, keypad error, trouble code, or app alert
- Device type, such as sensor, camera, keypad, smoke detector, carbon monoxide detector, doorbell, lock, or hub
- Copies of bills, contracts, service tickets, technician notes, chat transcripts, emails, or cancellation confirmations
- A short explanation of what happened and what resolution you are requesting
Do not post alarm passcodes, account numbers, addresses, phone numbers, passwords, payment information, monitoring details, camera footage, security vulnerabilities, or private system information in public reviews or comment sections.
How to Escalate an ADT Complaint
Start with the ADT support route that matches your issue. Billing complaints should begin with billing support or MyADT. Technical problems should begin with the Help Center, app, or technical support. Cancellation and contract questions should be handled through ADT customer service with your agreement available.
If the issue is not resolved, ask for a case number and request supervisor review. Keep written records of call dates, representative names, promised credits, technician appointments, cancellation requests, return instructions, and final billing information. For billing disputes, save your quote, signed agreement, itemized invoice, payment confirmation, and any written explanation of charges.
If you are considering a legal notice, arbitration, or small claims route, review your ADT contract and the current ADT legal terms. ADT’s legal materials may require a written Notice of Dispute to the Litigation Department at the Yamato Road address before arbitration or small claims. This is separate from ordinary customer support and should be reviewed carefully.
Common Reasons Customers Contact ADT Corporate Office
- Finding the ADT corporate office or headquarters address
- Looking for the ADT corporate headquarters address and phone number
- Billing disputes, overcharges, unclear installation charges, or refund delays
- Monitoring cancellation, contract terms, or early termination questions
- Alarm-system trouble, beeping keypads, sensors, cameras, or equipment failures
- ADT+ app, ADT Control, ADT Pulse, MyADT, or login issues
- Service appointment, technician visit, repair, or missed appointment complaints
- Alarm permits, false alarm fees, dispatch questions, or monitoring-center concerns
- Moving ADT service to a new address
- Difficulty reaching a supervisor or getting a written response
Billing, Contracts, Cancellation, and Refund Guidance
Many ADT complaints involve billing, cancellation, refunds, contract terms, monitoring charges, equipment charges, or service visit fees. Before calling, review your ADT agreement, any equipment financing terms, promotional offer, installation quote, monitoring plan, and recent billing statement.
When canceling service, ask ADT for the cancellation effective date, final bill estimate, equipment return instructions if applicable, and written confirmation. Cancellation terms can depend on your contract, service type, equipment, financing, monitoring plan, state, and how the account was originally sold.
If you believe you were overcharged, request an itemized explanation. Save the original quote, signed agreement, installation invoice, billing statement, technician notes, and any emails or chat messages. If you paid by credit card and believe a charge is unauthorized or different from the agreement, contact ADT first and then your card issuer before any dispute deadline expires.
Technical Support, Equipment, and App Guidance
For equipment issues, document the device, error code, app alert, date the issue began, and any troubleshooting already completed. If the complaint involves cameras not recording, missing footage, doorbell problems, low batteries, offline sensors, beeping keypads, false alarms, or app login failures, screenshots and photos can help support route the case.
If a technician visit is scheduled, ask whether there is a service fee, warranty coverage, appointment window, or equipment replacement cost. Keep the technician’s notes, service ticket, and follow-up instructions until the system works properly.
Alarm Permits, False Alarms, and Monitoring Guidance
Some cities and counties require alarm permits. False alarm fees, permit registration, police dispatch rules, and renewal requirements are often controlled by local governments, not ADT. Check your local city, county, or police department alarm-permit rules and keep your permit number with your ADT account records.
If an alarm event occurs, follow the instructions for your ADT system and monitoring account. If there is immediate danger, fire, burglary, medical emergency, or carbon monoxide concern, call 911 first. Ordinary customer support should not be used for urgent life-safety events.
Authorized Dealer, Door-to-Door, and Scam Warning
Be careful with door-to-door salespeople, fake ADT upgrade offers, unofficial support numbers, phishing emails, fake refund calls, and people claiming your current alarm company is going out of business. Verify any salesperson, technician, dealer, or account change through ADT using the official number on your bill, MyADT account, or ADT.com.
Do not provide passwords, verification codes, alarm passcodes, full payment card numbers, bank login details, Social Security numbers, or remote computer access to someone who contacts you unexpectedly claiming to represent ADT. If someone appears at your home unexpectedly, ask for identification and verify through ADT before allowing access or signing anything.
Privacy, Legal, and Written Notice Information
ADT privacy questions may involve account data, app data, video, monitoring information, marketing preferences, or privacy access requests. Use ADT’s official privacy and customer support resources rather than sending sensitive personal or system details through public comment forms.
Legal notices, formal disputes, arbitration requirements, and small claims procedures can vary by contract and service type. Customers should review their specific ADT agreement and current ADT legal terms before sending legal notices or relying on any address for formal dispute resolution.
ADT Reviews and Complaints
Current reader-submitted COH reviews for ADT include individual complaints about customer-service wait time, rate-reduction calls, overcharges, unclear installation billing, camera and equipment issues, app problems, cancellation or refund frustration, and difficulty escalating beyond frontline support. These comments reflect individual customer experiences and may vary by account type, contract, equipment, dealer, technician, state, support route, and timing.
If you leave an ADT review below, include the issue type, support route used, dates of contact, and whether the complaint involved billing, cancellation, monitoring, technical support, equipment, service appointments, app access, permits, moving service, or corporate escalation. Do not post private information such as alarm passcodes, account numbers, addresses, phone numbers, payment details, passwords, monitoring details, or security-system vulnerabilities.
About ADT
ADT provides professionally installed and self-setup security systems, alarm monitoring, smart home devices, cameras, sensors, life-safety devices, business security, account tools, and related home and business protection services. ADT is one of the most recognized names in the security and alarm monitoring industry.
Because ADT products can involve monitoring agreements, equipment, authorized dealers, local permits, police dispatch rules, technician visits, contracts, financing, and app-based services, the correct complaint route depends on the customer’s account and service type.
Competitors and Related Corporate Office Pages
Customers researching ADT corporate office information may also compare related security, smart home, and monitoring company pages such as Vivint Corporate Office, Brinks Home Security Corporate Office, Comcast Corporate Office, Xfinity Corporate Office, Google Corporate Office, and Amazon Corporate Office. These companies may have overlapping complaint categories involving smart-home devices, monitoring, cameras, contracts, billing, subscriptions, account access, and installation service.
Related Resources
- ADT Customer Service on CSN
- ADT Customer Resources
- ADT Help Center
- Contact ADT Support
- MyADT Account Login
- ADT Control Terms of Use
- ADT Privacy Policy
- ADT Investor Relations
- FTC Home Security Scam Guidance
- Vivint Corporate Office
- Brinks Home Security Corporate Office
Frequently Asked Questions About ADT Corporate Office
Where is ADT headquarters?
ADT headquarters are located at 1501 Yamato Road, Boca Raton, FL 33431.
What is the ADT corporate office phone number?
The ADT corporate office phone number is 1-561-988-3600. For customer support, billing, cancellation, or technical help, call 1-800-238-2727.
What is ADT’s customer service number?
ADT customer service can be reached at 1-800-238-2727, also shown as 1-800-ADT-ASAP.
Is 1 Town Center Rd still the best ADT headquarters address?
No. 1 Town Center Rd appears in older listings. Current ADT corporate, investor, legal, privacy, and licensing materials point to 1501 Yamato Road, Boca Raton, FL 33431.
How do I file a complaint with ADT?
Start with ADT customer support, MyADT, or the Help Center. Ask for a case number, keep written records, and request supervisor review if the issue involves billing, cancellation, equipment, technical support, installation, or service appointments.
How do I cancel ADT monitoring?
Call ADT customer support at 1-800-ADT-ASAP. Have your contract, account number, service address, and billing information ready. Ask for written confirmation of the cancellation date and final bill.
How do I contact ADT about billing?
Log in to MyADT or call 1-800-238-2727. Keep your account number, billing ZIP code, statement, payment confirmation, and any promised credit or refund details.
What should I do if my ADT alarm is going off?
If there is immediate danger, fire, medical emergency, carbon monoxide concern, or a burglary in progress, call 911 first. For false alarms or system trouble, follow your ADT monitoring instructions and contact ADT support after the immediate issue is safe.
How do I avoid fake ADT technicians or door-to-door scams?
Verify any salesperson, technician, dealer, or account change through ADT before letting someone into your home or signing a new contract. Use the official ADT number on your bill, MyADT account, or ADT.com.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies and brands. This page is designed to help readers identify the correct ADT corporate office, billing, cancellation, technical support, alarm monitoring, app, dealer, or legal-notice route before escalating a complaint.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with ADT Inc., ADT LLC, ADT Security Services, ADT authorized dealers, MyADT, or any ADT monitoring center. This page is for informational purposes only. Security service terms, monitoring contracts, cancellation policies, alarm permit rules, equipment warranties, support hours, billing procedures, dealer relationships, and complaint handling may change over time. For emergencies or immediate danger, call 911. For account-specific help, contact ADT through its official website, MyADT, support center, or customer service number.
Share Your Experience
Have you contacted ADT corporate office, customer support, billing, technical support, cancellation support, MyADT, a technician, an authorized dealer, or a regulator about billing, cancellation, monitoring, equipment, app access, false alarms, permits, moving service, installation, service appointments, or customer service? Share your experience below. Include the issue type, contact route used, and whether your complaint was resolved, but do not post private information such as alarm passcodes, full account numbers, addresses, phone numbers, payment details, passwords, monitoring details, or security-system vulnerabilities.