Reach Out To Burger King Corporate Office 

I am trying to get some answers as to why my gift card isn’t being accepted at the restaurant. I have been bounced around three times! There is no apparent way to contact bk. I was asked to pay $5 and they will hear my complaint! Seriously?

I was at Burger King Location 693 Carey Ave, Hanover, PA in the drive-thru and got accused of never giving change that I know I gave as my girlfriend who was with me and watched me give it to the lady in the drive-thru kept saying that I never gave the change to her only $20 bill. When I knew I gave her $20.15. Then we received our order and they told me they had to take it back because it was completely bizarre I felt like I was in a movie. I think corporate needs to thoroughly do a check-up on all employees on dayshift including the evening employees. I believe substances are involved and play a major part in incorrect orders and incorrect change.

I went to Burger King to get a breakfast sandwich this morning on 08/29/2-23. The location was 1 West Chestnut Hill Lane. Reisterstown, MD 21136, Store number 27509. I asked the cash register lady how much was the sandwich and she kept saying two for five dollars. I knew there were taxes added on to the sandwich but she refused to say $5.30. She asked a staff person who had a nasty attitude if could she give me the sandwiches for $5.00. She said yes but her whole demean was just out of order. Then I was talking to her explaining that I kept asking the cashier the price of the sandwiches. She proceeded to go back and forth. At that point, I asked for a refund. She called me a B___ three times during the conversation. I walked to the counter and told her I would show her the B___ if she came over the counter to bother me. She was working on the receipt and I took it off the counter so that I could contact the corporate office. It’s a shame and a disgrace to see the behavior of the staff when older people just want to eat breakfast. I told her I did not need her .30 and I left. She kept yelling leave B___ and I told her that I would when I was ready. So, I did leave and I will never return nor any of my family members.

I was at the location off Broadway in Merrillville, Indiana. It was noon and they didn’t have any ketchup. How can a burger place not have ketchup, It’s not like it’s a Dunkin Donuts ( I should have tried there, they may have had it). They didn’t tell me until after I had my order with fries..so poor!

It seems like almost every time I visit the Burger King on 54th Street NW, 7th Avenue, in Miami, Florida, I am exposed to rude or discourteous employees who destroy the Burger King brand through their misconduct. Today, 8/28/2023, about 10 a.m., I went through the drive-thru and ordered a 3-piece French toast stick and a sausage. I drove to the next window. I only received the french toast sticks, and I told the young female drive-through attendant that I had ordered a side of sausage. She told me that I had to come inside and order. She got so frustrated that I questioned her authority, and she said, Man, you can’t order it at this window; you have to do it on the inside. I said you couldn’t have one of the cashiers ring it up for me, and she said no. There are a lot of issues taking place, for instance. I used to order a medium Coke from Burger King with my French toast, but they would give me a smaller cup instead of a medium cup, which was not what they advertised for medium drinks. So, I now buy my drink from a McDonald’s or 7-11 store, which is a loss of income or sales for them. These people need to lose their franchising opportunity because that misconduct is adding a sour taste to my mouth, and trust me. I’m 62 years old, and I’ve been going to Burger King all my life. Too many foreign Burger King franchise business owners don’t care about the African American communities, and this is why blacks get treated poorly by Burger King personnel. I should receive a refund for being disrespected by this drive-through attendant on 8/28/23.