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  • Reach Out To Wendy’s Corporate Office – Reviews & Complaints

Reach Out To Wendy’s Corporate Office – Reviews & Complaints 

Wendy’s Corporate Office is located in Ohio, USA. More information to reach out to Wendy’s restaurant corporate office is listed below, including the corporate office address, phone numbers, and websites. Also, customer reviews and Wendy’s complaints.

How To Contact Wendy’s Corporate Office Headquarters HQ

Wendy’s Corporate Headquarters Address:

Wendy’s Corporate Offices
Address: 1 Dave Thomas Blvd. Dublin, Ohio 43017 USA
Wendys Corporate Office Phone Number: 1-614-764-3100
Wendy’s Main Office Fax Number: 1-614-764-3330
Contact Number for Support and Help: 1-614-764-3100
Website: Wendys

About Wendys

Wendy’s Restaurant is a fast-food restaurant chain founded in 1969 by Dave Thomas. Wendy’s Home Office is in Dublin, Ohio, and operates more than 6,700 restaurants in the United States and 27 other countries. As of 2022, Wendy’s was the world’s third-largest hamburger fast-food chain with revenues of over $1 billion.

Wendy's Corporate Office HQ

Directions and Map for Wendy Corporate Office

Wendy’s History

Founded in 1969 by Dave Thomas in Columbus, Ohio, Wendy’s is an iconic American international fast-food restaurant chain. Renowned for its square hamburgers, sea salt fries, and the famous Frosty, a soft serve dessert, Wendy’s stands out with a commitment to providing high-quality ingredients and freshly made-to-order meals. Dave Thomas not only created a brand but also emphasized a unique approach to fast food, which includes never using frozen beef in their burgers. Today, with thousands of outlets worldwide, Wendy’s continues to uphold its founder’s vision, marrying tradition with innovative menu additions, and maintaining a robust presence in the fast-food industry.

The Fast-Food Arena: Wendy’s Adversaries

Wendy’s operates in a highly competitive fast-food sector, contending with giants like McDonald’s, Burger King, and Taco Bell. While each brand has its signature items, they all vie for the same consumer base, leading to frequent menu innovations, marketing campaigns, and promotional deals. Regional chains, such as Carl’s Jr, In-N-Out Burger in the West or Whataburger in the South, add another layer of competition, offering distinct flavors that cater to local tastes. As consumer preferences shift towards healthier options and unique culinary experiences, Wendy’s, along with its competitors, faces the challenge of evolving its menu while preserving its foundational identity.

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Wendy’s Corporate Headquarters Complaints, Reviews and Feedback

Venture to our comment and review section below to share your experiences with Wendy’s, peruse others’ insights, or voice your opinions about the brand’s customer service and corporate dealings. Every perspective aids future consumers in making informed choices.

Extremely Poor Customer Service and Unsanitary Conditions at Wendy's on 8645 S Stony Island

Rated 1.0 out of 5
November 5, 2023

Extremely Poor Customer Service and Unsanitary Conditions at Wendy’s on 8645 S Stony Island contamination. To support my claims, I have taken numerous photographs as evidence to substantiate my complaint against this particular Wendy’s location. I am writing to express my deep disappointment and concern regarding the abysmal customer service and unsanitary conditions I experienced at the Wendy’s located at 8645 S Stony Island in Chicago, Illinois. I feel compelled to bring these issues to your attention as a loyal customer who values quality service and cleanliness. Firstly, the entire staff, including the manager, exhibited an alarming lack of professionalism and a consistently negative attitude towards customers. It was evident that they had no genuine intention to provide satisfactory service. If there were an option to rate them with a zero, I would have done so.

Furthermore, I was shocked to witness several other troubling occurrences during my visit. The breakfast service was terminated abruptly, a full thirty minutes before its scheduled end time. Additionally, I observed openly displayed mouse traps within the dining area, which is both unhygienic and concerning for the overall safety and well-being of customers. Equally disturbing was the blatant disregard for food safety protocols. The employees handling food did not wear gloves, posing a serious risk Given the gravity of these issues, I am resolved to take further action. I plan to initiate a door-to-door petition campaign, urging for the temporary closure of this Wendy’s branch until appropriate measures are implemented to ensure that the establishment operates with a competent and customer-oriented team. I trust that you will take my concerns seriously and undertake the necessary measures to address the deplorable conditions at this Wendy’s location. As a valued customer who has frequented Wendy’s for an extended period, I genuinely hope that this matter will be resolved promptly and effectively.

Ms. McNeal

Wendy's Slip & Fall

Rated 1.0 out of 5
January 23, 2024

Slip & Fall!

Wendy’s Location I went to Pico Rivera, CA the cashier was nice I placed my food, and everything went well.

I was waiting for my food & drink. Once I received my food I always checked it, I wanted some ranch dressing, so once I headed back to the counter I slipped & fell there was a puddle of water on the floor, and there was no wet sign on the floor. One of Wendy’s employees saw me fall & just walked away like she didn’t see anything.. Once I came up to the counter & asked for the ranch I told the Cashier who helped me there was water & I fell she was like oh okay. I did scrape my knee & I have been in pain for the last 2 days, Lucky I didn’t break anything but your employees just walk away when people fall is so disrespectful.

Valerie

Wendy's Unprofessional Cashier

Rated 1.0 out of 5
January 14, 2024

I was just in Wendy’s at 6102 University Dr. Huntsville, AL. I ordered my food and a Frosty from a young girl with long braids. I believe her name was Alicia. After I placed the order I saw the food come up. Alecia started to help 3 customers next to me while all the time flirting with them. Finally, she started grabbing food, which was the wrong order; but got corrected and threw it in the bag and slid it across the counter and said there’s your food. I told her I ordered a large Frosty as well. She said and I quote “I KNOW YOU DID SO JUST GIVED ME TIME TO FIX IT, JUST BE GLAD I’M GETTING IT FOR YOU. She brought it to me and said THERE! Have a great day. By this time I was so insulted a wanted to just throw the food and Frosty in the trash after being treated so badly. I didn’t because my 90 year old father was in the car waiting and wanted a Frosty. Never have I experienced such terrible service and an extremely rude person at the Wendys on University Dr in Huntsville, AL. I did call the store when I got back in the car and spoke to a manager. The manager asked me who it was and asked if it was the girl with the long braids? I told her it was and then the manager told me she had already had 2 complaints today. For over 30 years I’ve been in some type of service industry and in management. If she was my employee the third complaint in one day would be their last day working there, She made not just Wendy’s look bad but also management for letting her work there. Unprofessional Cashier/1/13/2024.

Scott

Wendy's Pretzel Baconator

Rated 1.0 out of 5
January 13, 2024

my wife went to the Wendy’s in Spring Hill FL (14339 Spring Hill Drive) to get the family a quick dinner. the Pretzel Baconator that looks good on TV is not. the hamburger patties were cold & tasteless & rubbery. the cheese was incinerated so much that it looked like it had been microwaved several times & the pretzel bun was soggy & bitter. I tried to call their store but it just rang & rang until I gave up. so much for fresh. corporate needs to send someone to this store to show them how to make a burger. P. S. The bacon looked like bacon bits.

m.semack

Wendy's Terrible Customer Service

Rated 1.0 out of 5
January 12, 2024

Went to the Same WENDYS approx. A week apart,I just wanted a SALAD…..on both instances, I was told by , Counter Personal WE DON’T HAVE SALAD MAKING ingredients here. It’s Clearly on the Menu & 7days between orders they could have had Produce on Site. Personal didn’t seem to care if they helped or not.

Master Mechanic
Corporate Office Headquarters