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  • Whataburger Corporate Office, Headquarters Address & Complaints

Whataburger Corporate Office, Headquarters Address & Complaints 

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Use this page to find Whataburger corporate office and headquarters information, including the San Antonio home office address, corporate phone number, customer care route, complaint guidance, reviews, and related resources. Whataburger is a Texas-born fast-food restaurant chain known for burgers, breakfast, chicken sandwiches, fries, shakes, Fancy Ketchup, and its orange-and-white restaurant design.

Whataburger Corporate Office and Headquarters Contact Information

  • Company / Brand: Whataburger
  • Legal Entity Reference: Whataburger Restaurants LLC / Whataburger
  • Ownership Context: BDT Capital Partners acquired a majority interest in Whataburger in 2019
  • Whataburger Home Office Street Address: 300 Concord Plaza Drive, San Antonio, TX 78216, USA
  • Whataburger Home Office Mailing Address: PO Box 791990, San Antonio, TX 78279, USA
  • Whataburger Corporate / Home Office Phone Number: 1-210-476-6000
  • Whataburger Customer Care Phone Number: 1-800-6BURGER (628-7437)
  • Official Website: Whataburger.com
  • Whataburger Customer Care: Contact Customer Care
  • Whataburger Corporate Contact Info: Corporate Contact Information
  • Whataburger Locations: Find a Whataburger Location
  • Whataburger Careers: Whataburger Careers

Important: Whataburger’s home office phone number is not the same as a guaranteed executive complaint line. For restaurant orders, refunds, app issues, delivery concerns, missing food, store feedback, gift cards, or customer service problems, start with Whataburger Customer Care or the specific restaurant location involved.

Whataburger Headquarters and San Antonio Home Office

Whataburger’s home office is located at 300 Concord Plaza Drive in San Antonio, Texas. The company moved its home office from Corpus Christi to San Antonio in 2009, while its brand history still traces back to the first Whataburger opened in Corpus Christi in 1950.

This information is useful for readers searching for Whataburger headquarters, Whataburger headquarters San Antonio, Whataburger HQ, Whataburger corporate office, Whataburger corporate number, Whataburger home office, or Whataburger corporate office phone number.

Ownership and Corporate Background

Whataburger remained closely associated with the Dobson family for decades. In 2019, BDT Capital Partners acquired a majority interest in the company as Whataburger prepared for broader expansion. Whataburger continues to identify its home office as San Antonio, Texas.

Restaurant and Location-Specific Complaint Note

A complaint about one Whataburger restaurant should include the exact store address, city, state, visit date, order number, receipt, and any manager or employee interaction if available. Restaurant-level issues are usually easier to review when Whataburger can identify the specific location and transaction involved.

For order problems, refunds, app issues, delivery, food quality, store cleanliness, or local service concerns, Whataburger Customer Care or the restaurant location is usually the best first step.

Choose the Correct Whataburger Support Route

Use Whataburger Customer Care for restaurant feedback, mobile app issues, online ordering, delivery concerns, refunds, missing items, gift cards, rewards, nutrition questions, and local store complaints.

Use the corporate contact information page for home office address and corporate phone details. Use Whataburger Careers for job applications, restaurant hiring, corporate roles, and field support positions. Do not rely on unverified Whataburger HR numbers, complaint lines, or refund numbers found on third-party websites unless they appear in current official Whataburger materials.

What to Have Before Contacting Whataburger Corporate Office

Before contacting Whataburger or submitting a complaint, gather:

  • The restaurant address, city, and state
  • Date and approximate time of the visit or order
  • Receipt, order number, app order, or delivery confirmation
  • Photos of food, packaging, receipt, signage, or restaurant conditions if relevant
  • A short explanation of the issue and the resolution you are requesting

How to Escalate a Whataburger Complaint

Start with Whataburger Customer Care or the restaurant location involved. Include the location, order details, receipt, date, and a clear description of what happened. If the issue involves a refund, missing item, app order, gift card, payment dispute, or delivery order, include screenshots or confirmation emails when possible.

If the issue is not resolved, follow up in writing and keep a copy of your submission. For third-party delivery orders, you may also need to contact the delivery platform because refunds, credits, and driver-related issues may be handled through that app.

For food safety or sanitation concerns, customers may also contact the appropriate local health department. For payment-card overcharges, keep your receipt and bank record, then contact Whataburger, the delivery platform if applicable, and your card issuer if the charge is not corrected.

Common Reasons Customers Contact Whataburger Corporate Office

Customers search for Whataburger corporate office, Whataburger headquarters, Whataburger headquarters San Antonio, Whataburger corporate office phone number, Whataburger corporate phone number, Whataburger home office, or Whataburger HQ for issues such as:

  • Refunds, missing items, or incorrect orders
  • Mobile app, online ordering, account, or reward problems
  • Delivery, pickup, drive-thru, or curbside order concerns
  • Food quality, restaurant cleanliness, or food safety questions
  • Manager follow-up, customer service, or local restaurant complaints
  • Gift cards, coupons, promotions, or Whatastore questions
  • Employment, application, payroll, or HR-related questions

Whataburger Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include individual praise for a Nebraska visit, requests for new Whataburger locations, food quality complaints, mobile app menu issues, and refund or customer-care frustrations after online orders.

These reviews reflect individual customer experiences and should not be treated as universal facts about every Whataburger restaurant, employee, manager, location, or corporate response. If you have contacted Whataburger corporate office, customer care, a local restaurant, a delivery app, or another support route about a Whataburger issue, you can share your experience below.

About Whataburger

Whataburger was founded in Corpus Christi, Texas in 1950 by Harmon Dobson. The company is known for made-to-order burgers, breakfast items, chicken sandwiches, fries, shakes, onion rings, Patty Melts, Honey Butter Chicken Biscuits, Fancy Ketchup, and its orange-and-white branding.

Whataburger is headquartered in San Antonio and has grown to more than 1,100 restaurants across 17 states. Because many guest concerns are location-specific, customers should include the exact restaurant address and order details when submitting feedback or requesting a resolution.

Competitors and Related Corporate Office Pages

Whataburger competes with burger, fast-food, and regional quick-service restaurant brands. Customers comparing corporate office contacts and complaint routes may also want to review McDonald’s Corporate Office, Burger King Corporate Office, Wendy’s Corporate Office, Five Guys Corporate Office, In-N-Out Burger Corporate Office, Culver’s Corporate Office, and Cook Out Corporate Office.

Related Resources

Frequently Asked Questions About Whataburger Corporate Office

Where is Whataburger corporate office located?

Whataburger’s home office is located at 300 Concord Plaza Drive, San Antonio, TX 78216.

What is the Whataburger corporate office phone number?

Whataburger’s home office phone number is 1-210-476-6000. This should not be treated as a guaranteed executive complaint line.

What is the Whataburger customer care phone number?

Whataburger Customer Care can be reached at 1-800-6BURGER (628-7437).

Where is Whataburger headquarters?

Whataburger headquarters is in San Antonio, Texas. The company moved its home office from Corpus Christi to San Antonio in 2009.

How do I complain about a Whataburger restaurant?

Use Whataburger Customer Care and include the restaurant location, visit date, order number, receipt, photos, and the resolution you are requesting.

Is CorporateOfficeHeadquarters.com affiliated with Whataburger?

No. CorporateOfficeHeadquarters.com is not affiliated with Whataburger, Whataburger Restaurants LLC, BDT Capital Partners, or any Whataburger restaurant location.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on June 30, 2026 to include Whataburger’s San Antonio home office address, corporate phone number, customer care number, BDT ownership context, CSN link, QueryHunter corporate-office terms, current visible COH review themes, and revised complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Whataburger, Whataburger Restaurants LLC, BDT Capital Partners, or any Whataburger restaurant location. This page is for informational, review, and complaint purposes only. For restaurant orders, refunds, employment, privacy, legal, delivery, app, rewards, gift card, Whatastore, or customer-service issues, verify current information directly with Whataburger or the appropriate official support route.

Share Your Experience

If you have contacted Whataburger corporate office, Whataburger Customer Care, a local Whataburger restaurant, a delivery app, or a manager about a complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

Whataburger Nebraska Excellent Experience

May 25, 2025

Whataburger, Very good burger and fries and Great staff! We ate a Whataburger on Mothers Day and received very good service and met Amanda Bryant she provided both my daughter and wife with a rose nice touch! The meal was good we live in Nebraska I don’t think I’ve ever eaten at a Whataburger before. The manager or operating manager Amanda Bryant should be commended for the friendly service and the roses.

D

Whataburger Location Request Cookville TN

May 13, 2025

Whataburger, Bring Whataburger To Cookville TN! Spoke With Jennifer At Lebanon Store. She Does A Great Job with Customer Relations. Need A Whataburger In Cookeville. Love Your Sweet & Spicey Bacon Burger W Spicey Catsup. Awesome!

D J H

Whataburger Kingwood TX Disappointing Experience

May 9, 2025

Whataburger, Bug Eggs Under My Bun? Ordered A Sweet Spicy Bacon Burger At 320 Northpark Dr, Kingwood, TX 77339 When I Got Home I Got Ready Too Eat Noticed Brownish Dots On The Bottom Of My Burger.

D R W

Whataburger Mobile App Issue

April 18, 2025

Whataburger, The mobile App doesn’t have the entire menu listed. Ugh! I needed to add a chocolate malt, no shakes or malts are visible on the app.

E

Whataburger Disappointing Experience

April 15, 2025

Whataburger, Ordered Food online, but Whataburger ran out. I Paid and have not gotten refunded. Whataburger, On the 11th of April – I ordered online – only to walk in to get my order and they could not make it because they ran out of Fish – I asked for a refund only to be told I had to request on the 800# since I ordered it through the App. So the Manager called and I was told it had to be approved by a manager – 4 days go by and I get an email saying they they were only refunding me $7.62 ??? My order was $30.15?? so they are keeping $22.53 of my money for food I did not receive?? I called the 800# again – no help, called Corp office no answer – had to leave a message it is Tuesday at 12:50 pm and there is no one working at the Corp office nor anyway to get a hold of a manager ? Im calling the news station next.

C M H
Corporate Office Headquarters