L’Oréal USA is headquartered at 10 Hudson Yards in New York City. The company manages a large portfolio of cosmetics, skincare, haircare, fragrance, professional salon, and dermatological beauty brands. Below are the current L’Oréal corporate office address, phone numbers, consumer-care contacts, brand support, complaint procedures, and customer reviews.
Quick L’Oréal USA Headquarters and Customer-Care Information
- L’Oréal USA Headquarters: 10 Hudson Yards, New York, NY 10001
- L’Oréal Corporate Office Phone Number: 1-212-818-1500
- L’Oréal Paris Customer Service: 1-800-322-2036
- L’Oréal Paris Hair Color Support: 1-833-856-7325
- L’Oréal Paris Support Hours: Monday–Friday, 9 a.m.–5:30 p.m. Eastern
- L’Oréal USA CEO: Alexis Perakis-Valat
How to Contact L’Oréal Corporate Office Headquarters
L’Oréal USA Headquarters and Contact Information
- Company: L’Oréal USA
- Parent Company: L’Oréal S.A., commonly known as L’Oréal Groupe
- L’Oréal USA Headquarters Address: 10 Hudson Yards, New York, NY 10001, USA
- L’Oréal USA Mailing Address: L’Oréal USA, 10 Hudson Yards, New York, NY 10001
- L’Oréal Corporate Office Phone Number: 1-212-818-1500
- L’Oréal Paris Customer-Care Number: 1-800-322-2036
- L’Oréal Paris Hair Color Number: 1-833-856-7325
- L’Oréal Paris Email and Online Support: L’Oréal Paris Contact Form
- Consumer Contacts for Other L’Oréal Brands: L’Oréal USA Consumer Inquiries
- L’Oréal USA Careers: L’Oréal Careers
- L’Oréal USA Website: loreal.com/en/usa
- L’Oréal Paris Website: lorealparisusa.com
- L’Oréal USA CEO and President of North America: Alexis Perakis-Valat
- Chairman of L’Oréal USA: David Greenberg
- L’Oréal Groupe CEO: Nicolas Hieronimus
- Founder: Eugène Schueller
- Company Founded: 1909
- L’Oréal Established in the United States: 1953
- Stock Listing: Euronext Paris: OR
L’Oréal USA headquarters versus global headquartersThe 10 Hudson Yards address is L’Oréal USA’s headquarters and New York corporate office. This is the correct address for people searching for the L’Oréal headquarters in New York, L’Oréal USA headquarters, Loreal HQ USA, or the Loreal New York office.
L’Oréal Groupe’s administrative headquarters is located at 41 Rue Martre, 92117 Clichy Cedex, France. The French company’s registered office is at 14 Rue Royale, 75008 Paris, France.
L’Oréal USA is headquartered at 10 Hudson Yards in New York City.
Which L’Oréal Contact Should You Use?
L’Oréal Paris Makeup, Skincare, Haircare, and Website Questions
Call L’Oréal Paris Customer Care at 1-800-322-2036 for questions or complaints involving L’Oréal Paris makeup, skincare, hair products, samples, coupons, product quality, discontinued items, or the L’Oréal Paris website.
L’Oréal Paris currently publishes telephone availability Monday through Friday from 9 a.m. to 5:30 p.m. Eastern. Customers can also submit a question through the official online contact form.
L’Oréal Hair Color Questions
For L’Oréal Paris hair-color products, including shade selection, application, unexpected color results, developer questions, or product-quality concerns, call the hair-color support line at 1-833-856-7325.
Keep the product box, shade name and number, lot code, receipt, application date, processing time, previous hair treatment information, and photographs when appropriate. Do not combine additional chemical products or attempt another corrective treatment until you have reviewed the instructions and obtained suitable professional guidance.
Old L’Oréal hair-products numberThe previous version of this page listed 1-800-631-7358 as the L’Oréal hair-products number. That number is not shown on L’Oréal’s current U.S. consumer-inquiries or L’Oréal Paris contact pages. The current published hair-color number is 1-833-856-7325.
L’Oréal Email Address and Online Contact
A current general consumer-service email address for all L’Oréal USA brands was not verified. L’Oréal Paris directs customers to its official telephone number and online submission form. The former in**@*******al.com address should not be presented as the preferred current customer-service route.
Because L’Oréal operates numerous brands with separate support teams, use the consumer-inquiries directory to select the brand printed on the product or order confirmation.
L’Oréal Corporate and Business Inquiries
The Hudson Yards number, 1-212-818-1500, is L’Oréal USA’s corporate office phone number. It is appropriate for corporate, administrative, media, business, institutional, or headquarters-related inquiries.
The corporate switchboard is not the preferred number for product reactions, hair-color questions, online orders, returns, refunds, missing shipments, damaged products, discontinued shades, coupons, samples, or brand-specific complaints.
L’Oréal Human Resources and Employment
L’Oréal does not publish one general public L’Oréal USA HR phone number for applicants. Job seekers should search and apply through the official L’Oréal Careers website. Application status and recruiting questions should follow the instructions provided in the candidate account or by the assigned recruiter.
L’Oréal Consumer-Care Numbers by Brand
L’Oréal USA operates many brands with separate customer-service systems. Common U.S. contacts include:
- L’Oréal Paris General Customer Care: 1-800-322-2036
- L’Oréal Paris Hair Color: 1-833-856-7325
- L’Oréal Professionnel: 1-800-345-5012
- Maybelline New York: 1-800-944-0730
- Garnier Hair: 1-800-442-7643
- Garnier Skin: 1-800-370-1925
- Lancôme: 1-866-873-6645
- Mugler Fragrances: 1-866-868-4537
- CeraVe: 1-888-768-2915
- La Roche-Posay: 1-800-946-4459
- Kiehl’s: 1-800-543-4572
- NYX Professional Makeup: 1-844-335-3510
- Redken: 1-800-423-5280
- Yves Saint Laurent Beauty: 1-866-975-8181
Phone numbers and hours can change. Confirm the current contact information through the official L’Oréal USA brand directory before relying on a number for an important matter.
How to File a L’Oréal Complaint
- Identify the exact brand: Determine whether the issue involves L’Oréal Paris, Lancôme, Garnier, Maybelline, CeraVe, Mugler, Redken, NYX, Kiehl’s, YSL Beauty, or another L’Oréal brand.
- Identify the purchase channel: Note whether the product came from a L’Oréal-owned website, salon, beauty retailer, department store, pharmacy, grocery store, mass retailer, or online marketplace.
- Gather the product details: Keep the product, container, packaging, shade, size, lot code, receipt, order number, photographs, and previous customer-service case number.
- Contact the responsible seller: Delivery, return, refund, pricing, payment, and missing-order concerns often begin with the website or retailer that processed the purchase.
- Contact the brand’s Consumer Care team: Product quality, ingredients, packaging, fragrance, shade performance, hair-color, or reaction concerns should also be reported to the appropriate L’Oréal brand.
- Request a case number: Save the representative’s name, contact date, response, requested documents, promised follow-up date, and resolution offered.
- Escalate when needed: If the first response does not resolve the concern, request supervisor or specialist review through the same brand-support channel.
Retailer Purchase and Pricing Complaints
If a L’Oréal product was purchased from Walmart, Target, Amazon, a pharmacy, a department store, a salon, or another retailer, the retailer generally controls its shelf price, promotion, payment, shipping, and return policies. Contact both the retailer and the L’Oréal brand when a concern involves product quality in addition to the sales transaction.
Fragrance and Formula Complaints
Keep the fragrance bottle, box, batch or lot code, proof of purchase, product name, concentration, size, purchase source, and photographs. Describe the difference experienced without assuming that a formula change occurred unless the brand confirms one.
For Mugler Angel or another Mugler fragrance, contact Mugler Consumer Care at 1-866-868-4537.
Cosmetic reaction and privacy warningStop using a cosmetic or hair-color product if you experience a concerning reaction. Follow the product’s safety instructions and seek appropriate medical assistance when needed. Serious cosmetic-product problems can also be reported through the FDA cosmetic complaint process.
Do not post medical records, full home addresses, complete order numbers, payment-card details, passwords, identification documents, account verification codes, or unredacted receipts in a public review. Product names, approximate dates, lot codes, purchase sources, and case numbers should be shared privately with the company when needed.
About L’Oréal USA
L’Oréal was founded in France in 1909 by chemist Eugène Schueller. The company established its U.S. business in 1953 and has grown through the development and acquisition of brands serving mass-market, luxury, professional salon, fragrance, and dermatological beauty customers.
L’Oréal USA states that it manages 36 beauty brands, employs approximately 13,000 people in the United States, and operates facilities across 15 states. Its U.S. operations include corporate offices, research, manufacturing, distribution, marketing, retail, digital commerce, salons, and brand-support functions.
Alexis Perakis-Valat became CEO of L’Oréal USA and President of the North America Zone effective January 1, 2026. David Greenberg moved into the newly created role of Chairman of L’Oréal USA.
L’Oréal Brands and Related Corporate Offices
L’Oréal’s U.S. portfolio includes L’Oréal Paris, Maybelline New York, Garnier, NYX Professional Makeup, Essie, CeraVe, La Roche-Posay, SkinCeuticals, Vichy, Redken, Matrix, Biolage, Kérastase, Pureology, Kiehl’s, IT Cosmetics, Mugler, YSL Beauty, Giorgio Armani Beauty, Prada Beauty, Valentino Beauty, and Lancôme.
Customer support is generally organized by brand rather than through one universal L’Oréal USA consumer-service department.
L’Oréal Competitors in the Beauty Industry
L’Oréal competes across mass-market cosmetics, luxury beauty, skincare, haircare, fragrances, professional salon products, and dermatological beauty. Related corporate office pages include Estée Lauder, Procter & Gamble, and Unilever.
Other major competitors include Coty, Revlon, Shiseido, e.l.f. Beauty, and numerous independent or specialty beauty brands. Retailers such as Sephora, Ulta Beauty, department stores, pharmacies, and mass merchants are important distribution partners rather than direct L’Oréal-owned-brand competitors.
L’Oréal Corporate Office Reviews and Complaints
Two reviews are currently visible on CorporateOfficeHeadquarters.com.
- One reviewer described dissatisfaction with a Mugler Angel perfume body cream, reporting an unpleasant odor, little recognizable fragrance, and concern that the product differed from versions purchased over many years.
- Another reviewer complained about the rising retail price of L’Oréal shampoo at a local Walmart and stated that the price increase led them to purchase another brand.
These comments reflect individual customer experiences. They do not establish that every Mugler product changed formulation or that L’Oréal alone determined a particular retailer’s shelf price. Future reviews should identify the exact brand, product, purchase source, approximate date, customer-care route used, requested resolution, and whether the issue was resolved.
Frequently Asked Questions About L’Oréal Headquarters
Where is L’Oréal headquartered?
L’Oréal Groupe’s administrative headquarters is located at 41 Rue Martre, 92117 Clichy Cedex, France. Its registered office is at 14 Rue Royale in Paris.
Where is L’Oréal USA headquartered?
L’Oréal USA is headquartered at 10 Hudson Yards, New York, NY 10001.
What is the L’Oréal headquarters address in New York?
The L’Oréal headquarters New York address is 10 Hudson Yards, New York, NY 10001. It is the company’s U.S. headquarters and principal New York office.
What is the L’Oréal USA phone number?
The L’Oréal USA corporate office phone number is 1-212-818-1500.
What is the L’Oréal customer-care number?
For L’Oréal Paris cosmetics, skincare, haircare, and website questions, call 1-800-322-2036. Other L’Oréal-owned brands have separate customer-care numbers.
What is the L’Oréal hair-color phone number?
The current L’Oréal Paris hair-color support number is 1-833-856-7325.
What is the L’Oréal email address?
L’Oréal Paris currently directs U.S. consumers to its online contact form rather than prominently publishing one general customer-service email address. Corporate, press, supplier, privacy, and individual brand inquiries have separate contact routes.
Can I mail a product return to 10 Hudson Yards?
Do not mail a product return to the L’Oréal corporate office unless L’Oréal provides written instructions directing you there. Follow the return authorization, shipping label, retailer policy, or brand-specific instructions supplied for the purchase.
Who is the CEO of L’Oréal USA?
Alexis Perakis-Valat is CEO of L’Oréal USA and President of the North America Zone.
Who is the CEO of L’Oréal Groupe?
Nicolas Hieronimus is Chief Executive Officer of L’Oréal Groupe.
Does L’Oréal have a public HR phone number?
A general public L’Oréal USA human-resources phone number was not verified. Applicants should use the official careers website and the contact information supplied through their candidate account or recruiter.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate addresses, headquarters phone numbers, customer-service routes, complaint guidance, and user reviews for major companies and consumer brands. This L’Oréal corporate office page was updated using current L’Oréal USA corporate information, L’Oréal Paris customer-care resources, the official L’Oréal brand contact directory, current leadership announcements, and the reviews visible on CorporateOfficeHeadquarters.com.
Page Update Note
This page was updated on August 28, 2026, to confirm the Hudson Yards headquarters and corporate phone number, distinguish L’Oréal USA from the French global headquarters, replace the outdated hair-products number, remove an unverified general email address, add current brand-specific consumer contacts, update L’Oréal USA leadership, improve complaint procedures, summarize the two visible COH reviews, and incorporate current L’Oréal headquarters and contact search terms.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with L’Oréal USA, L’Oréal S.A., L’Oréal Paris, any L’Oréal-owned brand, beauty retailer, salon, marketplace seller, delivery company, healthcare provider, or government agency. This page is for informational and consumer-review purposes only. L’Oréal names, logos, products, and trademarks belong to their respective owners. Addresses, telephone numbers, support hours, executives, formulas, product availability, brand ownership, and complaint procedures may change. Verify important information through the company or brand involved.
Share Your L’Oréal Experience
Have you contacted L’Oréal corporate office, L’Oréal Paris Customer Care, hair-color support, Mugler, Lancôme, Garnier, Maybelline, CeraVe, Redken, NYX, or another L’Oréal brand? Share your experience in the comments below. Include the brand, product, purchase source, support route used, response received, requested resolution, and whether the concern was resolved. Do not post private account, medical, payment, or personal information.