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  • Estée Lauder Corporate Office Headquarters: Address, Phone Number, Customer Service and Complaints

Estée Lauder Corporate Office Headquarters: Address, Phone Number, Customer Service and Complaints 

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The Estée Lauder Companies’ corporate office headquarters is located at 767 Fifth Avenue in New York City. The published corporate telephone number is 212-572-4200. Customers needing help with an EstéeLauder.com order, delivery, return, refund, damaged product, beauty recommendation, eGift card, Estée E-List account or product complaint should normally contact Estée Lauder Customer Care at 1-877-311-3883.

The Estée Lauder Companies Inc. is the publicly traded parent company of more than 20 prestige beauty brands. Estée Lauder is also the name of the company’s flagship skincare, makeup and fragrance brand. Corporate headquarters, Estée Lauder Customer Care, department-store counters, freestanding stores, authorised retailers, eGift-card support and other Estée Lauder Companies brands have separate responsibilities. This page explains which contact route to use and how to escalate an unresolved complaint.

Estée Lauder Corporate Office Contact Information

The Estée Lauder Companies does not prominently publish public walk-in hours for its Fifth Avenue corporate office. Customers should not visit headquarters to return a product, obtain a refund, exchange makeup, collect an online order, replace an eGift card, request a makeover or submit a product for inspection unless the company has provided specific instructions.

Where Is Estée Lauder Headquarters?

The Estée Lauder Companies’ main United States corporate office is located at:

The Estée Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153
United States

The office is located in Manhattan near Central Park and supports executive leadership, finance, brand management, legal affairs, marketing, investor relations, communications, human resources and other company-wide functions.

The Fifth Avenue headquarters is not a public Estée Lauder counter, retail store, product-return centre or beauty-services location.

What Is the Estée Lauder Corporate Phone Number?

The Estée Lauder Companies’ main corporate number is 212-572-4200.

This number is most appropriate for legitimate corporate, business, administrative, investor, media and headquarters-related enquiries. It should not be presented as the primary line for individual EstéeLauder.com orders or product returns.

Customers should call 1-877-311-3883 for:

  • Online orders
  • Shipping and delivery
  • Returns and refunds
  • Missing, incorrect or damaged products
  • eGift cards
  • Estée E-List loyalty accounts
  • Product questions
  • Beauty recommendations
  • Website assistance
  • Privacy requests
  • Accessibility assistance

Estée Lauder Customer Service Hours

Estée Lauder currently publishes the following telephone and order-support hours:

  • Monday through Friday: 9:00 a.m.–9:00 p.m. Eastern Time
  • Saturday and Sunday: 10:00 a.m.–6:00 p.m. Eastern Time

Beauty-advice chat is generally available Monday–Friday from 11:00 a.m.–8:00 p.m. Eastern and Saturday from 1:00 p.m.–6:00 p.m. Eastern.

These are Customer Care and Beauty Advisor hours, not confirmed public operating hours for the corporate office. Holiday availability can differ.

Estée Lauder Companies vs. the Estée Lauder Brand

The Estée Lauder Companies Inc. is the parent corporation. Estée Lauder is one of the beauty brands within its portfolio.

The Estée Lauder Companies corporate office handles group leadership, financial reporting, brand strategy, legal administration, investor relations, global operations and other company-wide matters.

Estée Lauder Customer Care handles purchases made through EsteeLauder.com, product questions, returns, refunds, eGift cards and loyalty accounts.

Department-store counters and authorised retailers normally handle purchases made at those locations.

Other Estée Lauder Companies brands, including Clinique, M·A·C, La Mer, Bobbi Brown Cosmetics and The Ordinary, maintain separate customer-service and return systems.

Choose the Correct Estée Lauder Contact Route

  • EsteeLauder.com order: Call Customer Care or use live chat.
  • Order cancellation request: Contact Customer Care immediately.
  • Shipping delay: Review the tracking information and contact Customer Care.
  • Missing, incorrect or damaged product: Contact Customer Care within 30 days of delivery.
  • Online return: Start the return through the official Returns page.
  • Department-store purchase: Return to the department store or counter that completed the sale.
  • Freestanding-store purchase: Contact the selling store.
  • Product purchased from another retailer: Contact that retailer first.
  • Product reaction or quality concern: Stop using the product and contact Consumer Care.
  • Beauty or shade recommendation: Contact an online Beauty Advisor.
  • Estée E-List issue: Contact Customer Care with the account email address.
  • eGift-card issue: Contact Customer Care or the gift-card service provider identified in the confirmation.
  • Suspected counterfeit: Call 1-888-378-3359 or email the counterfeit-report address.
  • Privacy request: Email pr*****@***ee.com.
  • Employment: Use the Estée Lauder Companies careers portal.
  • Media enquiry: Email me***********@***ee.com.
  • Investor enquiry: Email ir****@***ee.com.

What to Have Before Contacting Estée Lauder

  • The order number
  • The email address used for the purchase
  • The purchase and delivery dates
  • The product name and shade
  • The product batch or lot code
  • The amount charged
  • The shipping carrier and tracking number
  • The store or retailer where the product was purchased
  • The receipt or gift receipt
  • The Estée E-List account email
  • The eGift-card purchase confirmation
  • Photographs of damaged products or packaging
  • Previous Customer Care case information
  • A clear description of the requested resolution

Do not publish complete order numbers, tracking numbers, payment-card information, eGift-card numbers, account passwords, home addresses, personal telephone numbers, medical information or unredacted receipts in a public review.

How to Escalate an Estée Lauder Complaint

Begin with the business that completed the sale. Contact Estée Lauder Customer Care for an EsteeLauder.com order. Contact the department store, beauty counter, freestanding store or authorised retailer for an in-person or third-party purchase.

Explain:

  1. What was purchased
  2. Where and when it was purchased
  3. What problem occurred
  4. Who has already been contacted
  5. What response was received
  6. What resolution is requested

Ask for a case or reference number. Keep the receipt, photographs, shipping records, return tracking, chat transcript and earlier email correspondence.

If the first representative cannot resolve the concern, ask for the existing case to be reviewed by a supervisor or Consumer Communications specialist. Avoid opening several separate cases for the same issue because that can divide the supporting records.

Substantial corporate correspondence may be addressed to:

The Estée Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153

Sending correspondence to headquarters does not replace a time-sensitive return, damaged-delivery report, payment dispute, privacy request or medical consultation.

Estée Lauder Online Order Problems

Online-order complaints may involve an incorrect product, wrong shade, duplicate item, missing product, address error, failed promotion, payment authorization or delayed shipment.

Review the order confirmation immediately. Check:

  • The delivery address
  • The product name
  • The shade and size
  • The quantity
  • The promotional offer
  • The free samples or gift
  • The shipping method
  • The amount charged

Contact Customer Care promptly when the confirmation is incorrect. Orders may enter processing quickly, so changes and cancellations cannot be guaranteed.

How to Cancel an Estée Lauder Order

Call 1-877-311-3883 or use live chat as soon as possible after placing the order.

Provide the order number, account email and products involved. Customer Care may be unable to change or cancel an order once warehouse processing has begun.

If cancellation is no longer possible, the customer may need to accept delivery and use the ordinary return procedure. Engraved, final-sale and otherwise nonreturnable products may be excluded.

Estée Lauder Shipping

Current shipping information for in-stock United States orders generally lists standard delivery within approximately two to five business days.

Standard shipping is currently advertised at $8 or free when the qualifying purchase reaches the stated free-shipping threshold. Costs, thresholds and delivery estimates can change.

Orders may be delayed by:

  • Product availability
  • Payment verification
  • High-volume promotional periods
  • Weather
  • Carrier disruptions
  • Holidays
  • Address problems

Use the tracking number in the shipment confirmation for current delivery information.

Package Marked Delivered but Not Received

Before reporting a missing package:

  1. Verify the shipping address.
  2. Check entrances, porches, garages and safe-delivery areas.
  3. Ask household members or neighbours.
  4. Check reception desks, mailrooms and parcel lockers.
  5. Review the carrier’s delivery information.
  6. Contact the carrier when appropriate.
  7. Contact Estée Lauder Customer Care.

Lost, missing, incorrect and damaged-product claims should be reported within 30 days of delivery. Do not publish the full delivery address or tracking number in a public complaint.

Damaged or Incorrect Estée Lauder Orders

Retain the shipping box, packing materials and affected products. Take photographs showing:

  • The exterior shipping package
  • The internal packaging
  • The damaged or leaking product
  • The product label
  • The shade or size received
  • The packing slip

Contact Customer Care immediately. Estée Lauder may request photographs before approving a replacement or refund.

Do not continue using a product when its container is broken, seal is compromised or contents appear contaminated.

Estée Lauder Online Return Policy

Products purchased from EsteeLauder.com can generally be returned within 30 days after delivery.

Eligible products must normally be:

  • New or gently used
  • Purchased from EsteeLauder.com
  • Returned within the applicable period
  • Accompanied by promotional products when the original purchase qualified for a free promotional item

Estée Lauder inspects returned merchandise after it reaches the warehouse.

Products Excluded From Online Returns

Return exclusions include:

  • Engraved products
  • Products identified as final sale
  • Products identified as nonreturnable
  • Promotional products by themselves
  • eGift cards and physical gift cards
  • Products purchased from another retailer
  • Products that do not satisfy the return requirements

Products sent to the online returns warehouse despite being ineligible may not be refunded or mailed back.

Estée Lauder Return Shipping

Estée Lauder currently provides free return shipping for eligible EsteeLauder.com purchases.

The Returns page allows customers to generate a QR code or prepaid shipping label and track the return.

Save:

  • The return authorization
  • The QR code or shipping label
  • The carrier receipt
  • The tracking number
  • The delivery confirmation
  • The refund email

Estée Lauder Refund Timing

Eligible returns are generally processed within three business days after being received at the warehouse.

After processing, a refund to a credit card, debit card, Estée Lauder gift card or selected digital-payment service may require up to seven to ten business days to appear.

Shipping and delivery charges are generally nonrefundable.

If a payment was divided between an Estée Lauder gift card and another payment method, the refund may first be applied to the credit card, debit card or bank-issued card, with the remaining balance applied to an Estée Lauder eGift card.

Exchanging an Estée Lauder Product

Estée Lauder’s current online process generally treats an exchange as a return followed by a new purchase.

Return the eligible unwanted product for a refund and place a separate order for the desired product or shade.

Product availability and promotional pricing are not guaranteed while the return is being processed.

Department-Store and Retailer Returns

Products purchased from a department store, Estée Lauder counter, freestanding store or another authorised retailer should generally be returned to the business that completed the transaction.

Retail purchases cannot ordinarily be returned through EsteeLauder.com’s online return system. Online orders may also be refused by department-store counters because the counter did not process the original payment.

If returning to the seller is not possible, contact Estée Lauder Consumer Communications at Co*************@*************er.com.

Estée Lauder Product Quality Complaints

Product complaints may involve:

  • A damaged pump or applicator
  • Leaking packaging
  • An unusual smell, texture or colour
  • A broken compact or lipstick
  • A product that appears separated
  • An incorrect fill level
  • A product that performs differently from earlier purchases
  • Suspected contamination

Preserve the product, container, outer packaging, receipt and batch code. Customer Care may request photographs or other information so the quality team can investigate.

Skin Reactions and Adverse Events

Stop using a cosmetic product when it causes an unexpected reaction. Wash the affected area when appropriate and seek medical attention for severe, persistent or rapidly worsening symptoms.

Call emergency services for symptoms such as difficulty breathing, facial or throat swelling, fainting or another immediate medical emergency.

Contact Estée Lauder Customer Care and provide:

  • The product name and shade
  • The batch or lot code
  • The purchase location and date
  • How the product was used
  • When symptoms began
  • Other products used at the same time
  • Relevant photographs, when appropriate

Do not publish medical records or photographs containing private health information in a public review.

Estée Lauder Ingredients and Product Safety

The Estée Lauder Companies states that its toxicologists and safety specialists review ingredients before use and evaluate completed formulas before products are released.

Consumers with allergies or sensitivities should review the current ingredient list printed on the product package. Formulas can change, so an ingredient list from an older package or website screenshot should not be treated as permanent.

A person with a known allergy should consult an appropriate healthcare professional when uncertain whether a product is suitable.

Discontinued Estée Lauder Products

Estée Lauder may discontinue products, shades or package sizes in response to consumer demand, ingredient availability, product development and other business considerations.

Customers looking for a discontinued product can contact Customer Care or use the Estée Lauder Companies corporate contact form. A Beauty Advisor may also recommend a current alternative.

Be cautious when purchasing older discontinued products from unauthorised sellers because storage conditions, authenticity and remaining shelf life may be unknown.

Counterfeit Estée Lauder Products

Counterfeit cosmetics may contain unknown or unsafe ingredients and may not have been manufactured, tested, packaged or stored according to Estée Lauder standards.

The safest way to obtain an authentic product is to buy directly from Estée Lauder or an authorised retailer.

Warning signs include:

  • An unusually low price
  • Misspelled brand or product names
  • Poor-quality packaging
  • Different colours, textures or fragrances
  • A seller without a verifiable address or return policy
  • A website imitating an official Estée Lauder domain

Suspected counterfeit activity can be reported by calling 1-888-378-3359 or emailing Co*************@***********ee.Com.

Estée Lauder eGift Cards

EsteeLauder.com eGift cards can be used for purchases made through EsteeLauder.com or by telephone through Customer Care.

Current terms state that Estée Lauder eGift cards:

  • Do not expire
  • Do not have service fees
  • Cannot ordinarily be redeemed for cash except where required by law
  • Cannot be used at department-store counters or freestanding retail locations
  • Cannot be exchanged or returned through Estée Lauder Online

For balance questions, call 1-877-311-3883.

To report a lost or stolen eGift card, Estée Lauder currently publishes 1-888-669-4332.

Never publish an eGift-card number or PIN. Anyone with the complete redemption information may be able to use the balance.

Estée E-List Loyalty Program

Estée E-List is Estée Lauder’s online loyalty programme. Members generally earn one point for each eligible dollar spent through EsteeLauder.com, excluding taxes, shipping, gift-card purchases and other excluded charges.

The programme currently uses three principal levels:

  • Be Excited: 0–249 points
  • Be Enthusiastic: 250–649 points
  • Be Envied: 650 points or more

Benefits can include promotional offers, birthday rewards, shipping benefits, engraving, online events and Beauty Advisor services, depending on the member’s level and current programme terms.

Missing Estée E-List Points

Points from purchases and other eligible activities may require time to appear.

Before contacting Customer Care:

  1. Confirm that the correct account email was used.
  2. Check the order history.
  3. Review whether the product or activity qualified.
  4. Allow the stated processing period.
  5. Keep the order confirmation or receipt.

Returns and cancelled orders reverse points earned from those transactions.

Estée Lauder Account Problems

An online account can be used to review orders, manage profile information, participate in Estée E-List and receive promotional offers.

Account complaints may involve:

  • A forgotten password
  • An inaccessible email address
  • Duplicate accounts
  • Missing loyalty points
  • An unauthorised order
  • Marketing preferences

Use the official password-reset function or contact Customer Care. Never provide a password or one-time verification code to someone who contacts you unexpectedly.

Estée Lauder Privacy Requests

Privacy questions and applicable consumer requests can be submitted through the Estée Lauder privacy portal or by emailing pr*****@***ee.com.

Privacy requests may involve:

  • Online account information
  • Order history
  • Estée E-List data
  • Marketing preferences
  • Virtual try-on information
  • Product reviews
  • Access, correction or deletion requests
  • Targeted-advertising choices
  • Account-security concerns

Estée Lauder may need to verify the requester’s identity before providing, deleting or correcting personal information.

Email and Text Message Complaints

Use the unsubscribe link at the bottom of an Estée Lauder marketing email to stop promotional emails.

Follow the opt-out instructions provided in marketing text messages. Transactional communications about orders, returns, security and account administration may continue when required.

Privacy and marketing-preference concerns can also be submitted to pr*****@***ee.com.

Estée Lauder Accessibility Assistance

Estée Lauder publishes a digital accessibility statement and offers assistance for customers using screen readers, keyboards and other assistive technologies.

For an accessibility complaint, provide:

  • The webpage or feature involved
  • The device and operating system
  • The browser
  • The assistive technology used
  • The error encountered
  • The alternative method of access requested

Customer Care can assist with shopping and order access. Technical support for the eSSENTIAL Accessibility application is available at su*****@********************ty.com or 1-866-333-3909.

Estée Lauder Careers and Human Resources

The Estée Lauder Companies advertises retail, corporate, supply-chain, technology, research, product-development, marketing and brand positions through its official careers website.

The corporate switchboard and Estée Lauder Customer Care number should not be described as universal direct Human Resources numbers.

Applicants should use the application portal and contact information associated with the vacancy. Representatives working at department-store counters may be employed by the department store rather than directly by The Estée Lauder Companies.

Current employees should use authorised internal Human Resources, payroll, benefits, leave, ethics or management channels.

Do not publish Social Security numbers, employee identification numbers, payroll records, medical information, background checks or private workplace communications in public comments.

Media, Investor and Business Enquiries

Media enquiries concerning The Estée Lauder Companies can be sent to me***********@***ee.com.

Investor enquiries can be sent to:

Investor Relations Department
The Estée Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153

Email: ir****@***ee.com

Vendors, charitable organisations and other businesses can use the corporate Contact Us form and select the appropriate enquiry type.

Estée Lauder Ownership and Corporate Structure

The Estée Lauder Companies Inc. is publicly traded on the New York Stock Exchange under the symbol EL.

The company describes itself as family-controlled. Members of the Lauder family retain substantial voting influence, while public shareholders own publicly traded shares.

The Estée Lauder brand is not separately traded. It operates within The Estée Lauder Companies portfolio.

Who Is the CEO of Estée Lauder?

Stéphane de La Faverie is President and Chief Executive Officer of The Estée Lauder Companies Inc.

He assumed the position in January 2025 and also serves on the company’s Board of Directors.

William P. Lauder is Chair of the Board of Directors. He previously served as Executive Chairman and Chief Executive Officer.

Executive titles can change. Corporate or investor correspondence should verify current leadership through the company’s official website.

Estée Lauder Companies Brands

The Estée Lauder Companies’ portfolio includes more than 20 prestige beauty brands, including:

  • Estée Lauder
  • AERIN Beauty
  • Aramis
  • Aveda
  • Balmain Beauty
  • Bobbi Brown Cosmetics
  • Bumble and bumble
  • Clinique
  • Darphin Paris
  • DECIEM
  • Dr.Jart+
  • Editions de Parfums Frédéric Malle
  • Jo Malone London
  • KILIAN PARIS
  • La Mer
  • Lab Series
  • Le Labo
  • M·A·C
  • NIOD
  • Origins
  • Smashbox
  • The Ordinary
  • TOM FORD
  • Too Faced

Each brand maintains its own website, product line, promotions, loyalty arrangements and Customer Care procedures.

Estée Lauder Reviews and Complaints

Customer experiences can vary by product, store, retailer, Beauty Advisor, delivery carrier, promotion and complaint type.

Frequently discussed topics may include:

  • Shipping delays
  • Missing or damaged orders
  • Incorrect shades
  • Return eligibility
  • Refund timing
  • Gift-with-purchase requirements
  • Discontinued products
  • Product reactions
  • Packaging defects
  • eGift cards
  • Estée E-List points
  • Department-store return confusion
  • Customer Care communication

Positive reviews may discuss helpful Beauty Advisors, effective skincare products, successful shade matching, prompt replacements, easy online returns or satisfactory complaint resolution.

No current QueryHunter information or reader comments were supplied with this update, so this page does not claim a dominant complaint pattern, average rating or overall customer sentiment.

Estée Lauder Competitors and Related Corporate Office Pages

The Estée Lauder Companies competes with global prestige-beauty groups, cosmetics manufacturers, luxury companies and independent beauty brands.

Frequently compared businesses include:

  • L’Oréal Luxe
  • Shiseido
  • Coty
  • Puig
  • LVMH Beauty
  • Chanel Beauty
  • Procter & Gamble’s prestige and beauty businesses
  • Independent skincare, fragrance and makeup brands

Lancôme is a beauty brand owned by L’Oréal rather than a separate parent corporation.

Related Estée Lauder Resources

Frequently Asked Questions About Estée Lauder Corporate Office

Where is Estée Lauder corporate headquarters?

The Estée Lauder Companies is headquartered at 767 Fifth Avenue, New York, NY 10153.

What is Estée Lauder’s corporate phone number?

The published corporate-office number is 212-572-4200.

What is Estée Lauder Customer Care’s phone number?

Call 1-877-311-3883 for online orders, returns, product questions, eGift cards and loyalty assistance.

What are Estée Lauder Customer Care hours?

Telephone and order support is generally available Monday–Friday from 9:00 a.m.–9:00 p.m. Eastern and Saturday–Sunday from 10:00 a.m.–6:00 p.m. Eastern.

Can I visit Estée Lauder headquarters?

The company does not advertise the Fifth Avenue office as a public customer-service or returns location. Contact the company before attempting to visit.

How do I complain about an Estée Lauder order?

Call Customer Care or use the official contact form. Provide the order number, purchase date, products involved and requested resolution.

How long do I have to return an Estée Lauder online order?

Eligible products can generally be returned within 30 days after delivery.

Can gently used Estée Lauder products be returned?

Yes. The online policy accepts eligible products in new or gently used condition when the return otherwise satisfies the policy.

Are Estée Lauder online returns free?

Estée Lauder currently provides a prepaid return method for eligible EsteeLauder.com purchases.

Can I return an online order to a department-store counter?

Online orders may not be accepted by department-store counters. Use the EsteeLauder.com return process.

Can I return a department-store purchase to EsteeLauder.com?

No. Return it to the retailer or counter that completed the sale. Contact Consumer Communications when returning to the seller is not possible.

How long does an Estée Lauder refund take?

Returns are generally processed within three business days after warehouse receipt. Payment providers may require another seven to ten business days to post the credit.

What should I do if an Estée Lauder product causes a reaction?

Stop using it, seek medical assistance when appropriate and contact Customer Care with the product name, batch code and reaction details.

How do I report a counterfeit Estée Lauder product?

Call 1-888-378-3359 or email Co*************@***********ee.Com.

Do Estée Lauder eGift cards expire?

Current terms state that EsteeLauder.com eGift cards have no expiration date or service fees.

Can Estée Lauder eGift cards be used at department stores?

No. EsteeLauder.com eGift cards are intended for online or telephone purchases through Estée Lauder and are not accepted at department-store counters.

What is Estée E-List?

Estée E-List is Estée Lauder’s loyalty programme. Members generally earn one point for each eligible dollar spent online.

Who owns Estée Lauder?

The Estée Lauder Companies Inc. is publicly traded and family-controlled. Public shareholders own its listed shares, while the Lauder family retains substantial voting influence.

Is Estée Lauder publicly traded?

The parent company trades on the New York Stock Exchange under the symbol EL. The Estée Lauder brand is not separately listed.

Who is the CEO of Estée Lauder?

Stéphane de La Faverie is President and Chief Executive Officer of The Estée Lauder Companies.

Who is the chairman of Estée Lauder?

William P. Lauder is Chair of the company’s Board of Directors.

Does Estée Lauder have a public Human Resources number?

The company does not prominently publish one universal direct HR number. Applicants should use the official careers portal, and employees should use authorised internal channels.

How do I contact Estée Lauder about privacy?

Email pr*****@***ee.com, use the privacy-request portal or call Customer Care.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com helps readers distinguish The Estée Lauder Companies’ corporate headquarters from Estée Lauder Customer Care, online returns, department-store counters, authorised retailers, eGift-card services, the Estée E-List programme, privacy support, accessibility support, careers and Investor Relations.

This page uses current official corporate, Customer Care, return, shipping, privacy, accessibility, product-safety, counterfeit, career and investor resources to identify the contact route most likely to review each issue.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with The Estée Lauder Companies Inc., Estée Lauder Inc., ELC Online Inc., Clinique, M·A·C, La Mer, Bobbi Brown Cosmetics, CashStar, any department store, authorised retailer, shipping carrier, employee or Customer Care representative.

This page is provided for informational purposes and is not legal, medical, dermatological, financial, cosmetic-safety, privacy, employment, investment or consumer-rights advice.

Addresses, telephone numbers, executives, Customer Care hours, shipping fees, promotional thresholds, return periods, loyalty benefits, gift-card procedures, privacy contacts and complaint routes may change. Verify important information through Estée Lauder’s official websites and the terms applying to the specific purchase, product or account.

Share Your Estée Lauder Experience

Have you contacted Estée Lauder corporate headquarters, Customer Care, a Beauty Advisor, a department-store counter, online returns, Consumer Communications, eGift-card support, privacy administration, Human Resources or Investor Relations? Share the general issue, contact route used, approximate date, response time and whether the matter was resolved.

Please do not publish order numbers, tracking numbers, payment-card details, eGift-card numbers, account passwords, medical information, home addresses, personal telephone numbers, private email addresses, employee records or unredacted receipts and screenshots.

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