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  • Clinique Corporate Office Headquarters HQ

Clinique Corporate Office Headquarters HQ

How to Contact Clinique Corporate Office Headquarters HQ

Estee Lauder Companies Inc.
767 Fifth Avenue
New York, NY 10153 USA
Corporate Phone Number: 1-212-572-4200
Fax Number: 1-212-893-7782
Customer Service Phone Number: 1-800-419-4041

 
  • Horrible On line purchase. Sent me shipping tracking, and only label had been printed. Ups did not have package. Called 4 th time and told would 2nd day replacement shipping. Gave me confirmation number. With no email again this am, called again. Customer care had given me someone else’s order confirmation. Asked for supervisor of online, Shaneka, and was not very kind. Said she sees it in yesterday to reship 2 day, but can’t tell me when. Conf number 32095113. I ordered this November 30th, at least 7 phone calls to no avail. There was no problem pulling the payment for the item I purchased on day one. I am so disappointed in this whole customer care with Clinique on line. I have been a faithful customer at my stores for years. Thought the on line would be easier so tried it. Very frustrated and can’t get help with knowing if this Christmas gift will make it to me. Any help I could get would be appreciated.

     
  • I have used clinique products my whole life. I am extremely disappointed to find out they test on animals. Time to find a new line. Shame on you clinique. You just lost a loyal customer of 30+ years.

     
  • I am a Consultant with Clinique, went from part time to full time within six months, from full time to business manager in another six month, promoted from a volume of 250,000 to a million dollar counter within another year.
    I am highly upset of the fact Clinique no longer rewards consultants of the traditional accreditation bracelet! In my region I was told the present is no longer available and is substituted for what is supposed to be to every consultant very soon. I have worked so hard to obtain, a feeling of accomplishment is gone. I just wanted to express my sadness

    Thank you

     
  • Hello,
    My name is Denise Bouchot and I went to the West Covina Mall in California on Tuesday May 3rd at 7:30pm with my 10 year old daughter to buy clinique products. I have never used them before and I have rosacea and severe dry skin. My friend recommended me to go, saying that you have the best products for skin care and how your line of products could help me. I was so excited to try something new and my friend’s makeup and skin look flawless with your products so I thought I want that!!
    When I got to the counter I told the employee for clique of my skin problems and concerns and I was shocked and disappointed of your respond back to me. She told me that I need to get my face problems under control before buying your products. I was so offended. I am already insecure with my face because of how dry and flaky it gets and she goes and turns me away! I was so humiliated. My daughter look at me I mean how do I explain to my daughter why your employee turned me away? As I was walking away a lady from Mac told me how I can try some of her products and if I don’t like it that I could return it. She gave me free samples. But I just could shake off what your employee said to me. I went home makeup less and even more insecure than ever. I couldn’t stop crying telling my husband what happened. This is not okay to turn someone away. I had to talk to my daughter letting her know that words and the way you talk to people can hurt you. I am beyond offended, hurt and humiliated. I came to your store for help for my skin problems if hope for some help or even advise. I just wanted you to know what happened in your store in hopes that this does not happen to anyone else.

     
    • She did you a favor. Their products are not good for advanced skin issues or dry skin. I have severe dry skin and the very best ever is Cetaphil creme — you can get at any CVS or Walgreens etc. Unscented and super gentle. Also the health food stores with pure vitamin e oils, or avocado-based or grapeseed oil based pure pure oils or creams are worth the $. They have no preservatives tho so keep them clean and use them — don't let them rot on the shelf. Best of luck

       
  • Why is it everytime I take my "Get a full size Free coupon" that came in the usp to our Boston store Kohler, Wi to pickup my free bottle I am told "Oh they are gone we only got 11 or 17. If you send out these coupons then you should have the store's stocked with that many bottles. This is criminal deceitful and false. I am a 50 year user of clinique and am very angry about these practices

     
  • I'm disappointed for the first time. Dillard's has a another bonus going on right now (3/2016). I should have looked inside my designer bag to make sure that all 7 of my gifts were in closed. My Beyond Perfecting Foundation + Concealer was missing. It had to come from the factory this way because the plastic bag was sealed. I guess I will have to inspect everything from now on before I leave the store. This was the main reason that I mad a special trip to try this out to see if I liked it. Oh well stuff happens

     
  • I have been using Tender Taupe lip liner for years and now I can't seem to find it anywhere. Has it been discontinued??? I hope not that was my favorite. Please Please don't discontinue this item.

     
  • I have been using a DISCONTINUED ITEM Clinique Gentle Light Glow 3 Powder for years. I can only find it on eBay and it is VERY pricey. A container .95 oz is running on average of $100 or more. It is the only powder that looks good on my skin. Everything else I've tried is very pasty and cakes on my skin. Could you PLEASE PLEASE PLEASE bring back this product? I know it would sell well if you brought it back.

    Thank you for your time and consideration!

     
  • Please create lighter versions of the beyond perfecting foundation. Your lightest shade is still too dark for me. I will be sold for life if you create this lighter colored foundation.

     
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