Clinique Corporate Office Headquarters HQ 

Horrible Online purchase. Sent me shipping tracking, and only the label had been printed. Ups did not have the package. Called 4 th time and was told they would do 2nd-day replacement shipping. Gave me a confirmation number. With no email again this am, called again. Customer care had given me someone else’s order confirmation. Asked for a supervisor of online, Shaneka, and was not very kind. Said she saw it in yesterday to reship 2 days, but can’t tell me when. I ordered this November 30th, at least 7 phone calls to no avail. There was no problem pulling the payment for the item I purchased on day one. I am so disappointed in this whole customer care with Clinique online. I have been a faithful customer at my stores for years. Thought the online would be easier so tried it. Very frustrated and can’t get help with knowing if this Christmas gift will make it to me. Any help I could get would be appreciated.