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Reach Ulta Corporate Office 

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Ulta Beauty’s Corporate Office in the United States is headquartered in Bolingbrook, Illinois. Below are comprehensive details about Ulta Beauty’s corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact Ulta Beauty Corporate Office Headquarters

Ulta Beauty Corporate Office: Overview

Ulta Beauty Corporate Office

Map and Directions To Ulta HQ

A Snapshot of Ulta Beauty’s History

Founded in 1990, Ulta Beauty has grown to become the largest beauty retailer in the United States. The company offers a unique combination of over 25,000 beauty products across all categories and price points, including its own private label, and features a full-service salon in every store.

The Beauty Retail Industry and Ulta Beauty’s Position

In the competitive beauty retail market, Ulta Beauty competes with other beauty stores and chains like Sephora, department store beauty counters, and drugstore chains like CVS, Walgreens, and Kroger. Ulta sets itself apart with its wide range of products, including luxury and drugstore brands, and its commitment to providing a comprehensive and accessible beauty shopping experience.

Ulta Beauty’s Customer-Centric Approach

Ulta Beauty’s success is built on its dedication to understanding and fulfilling the diverse beauty needs of its customers. The company emphasizes a guest-first approach, offering a variety of services, product choices, and expert advice to ensure a personalized and satisfying shopping experience.

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Ulta Beauty Corporate Office Reviews and Feedback

We encourage you to share your experiences with Ulta Beauty’s corporate services. Your feedback in the comment section is invaluable, providing insights that help others understand Ulta Beauty’s operations and customer service.

Ulta False advertisement

Rated 2.0 out of 5
December 7, 2023

60 different items to pick from. Sixty 60- the advertisement for five items for $10…not so great! I was very disappointed by the misrepresentation of the mailer I received! My Lapeer Michigan Ulta store has only a dozen of all those different products to choose from. Just very disappointed!


Complaint Department Ulta

Rated 3.0 out of 5
May 5, 2023

I recently shopped at the ULTA Store in Carrollwood, Tampa, Florida. I went in to purchase $20 of NYX products which offered a free gift. The store manager was asked by the associate about the offer (obviously she didn’t know-more training by manager needed!!) The manager spoke to me in a very abrupt curt attitude and stated that the free gift was gone “first come first serve only” and rudely went on to finish my purchase. Her attitude toward a frequent customer left me wondering why I shop there. In the past other managers have offered another free gift, perfume/cologne samples happily letting me know that my they appreciate me and my money. This particular manager needs additional training or maybe a demotion!! This happened on May 2, 2023 at around 3:00 p.m. I wish I had gotten her name!


Attn Ulta Corporate Office

Rated 3.0 out of 5
May 14, 2023

I went to the Ulta hair salon at Centerplace (Store 1033) in Greeley Colorado. on 5/13/23.

The hair stylist Nyki was exceptional. However, as I went to get checked out I realized your company pricing is a shame. I was charged 49.00 for a haircut consisting of combing my hair and taking off 3 inches. No styling, no layers just a plain old cut. Additionally, I was charged 10.00 for a bang cut and I don’t even have bangs. I am so upset over the blatant price gouging and while I understand this is a nice upscale store, seriously overcharging for a basic cut and adding a service not provided is beyond the pale! I paid because the store line was backed up and I didn’t check things ahead of time because I believed in your integrity, I was gullible and embarrassed to raise a fuss in front of so many people. I guess we will see by your response if you are customer oriented or profit driven.

Patricia Darlene Darby

Ulta Return Policy

Rated 3.0 out of 5
April 4, 2023

I’ve been shopping at an Ulta store in Allen, TX for several years. I never give out my phone number or sign up for special offers because that’s my choice. However, for the third time in a span of two months, the clerks at the store have tried to rope me into giving out my phone number. Here is what they have told me: If I do not give out my phone number, I cannot return an item that’s defective. I questioned them about this, and the second thing they told me was that I could certainly bring the item back (if it was defective) to be returned, but the only way I could receive a refund was if I gave them my phone number. This feels ridiculous. My husband worked in retail for his entire career and has never heard of such a thing. Please articulate your policy regarding this matter. In the event the store clerks are incorrect, I would strongly suggest that you have a heart to heart talk with them. I can always purchase this product from a competitor.

Gay Ann Kiser

Ulta Customer Service

Rated 3.0 out of 5
May 16, 2023

I am filing a claim with the Attorney General’s office in Minneapolis, Minnesota.

I visited a salon in the Knollwood shopping center Ulta.

I was a blonde going in for highlights.

My hair was black and gray when I left. It has been nearly two weeks later and I

am still working to get color back to normal.

There was an attempt to fix it by another operator and that only made my hair darker.

They refused to offer me a correction appointment.

They used Dawn on my hair.

Very bad attitude and I believe their had to have been more than incompetence here.

Carrie Weber described herself as district manager who worked for state board of cosmetology did not offer any compensation.

you have a low rating in this area.

your salon needs to close. I have paid over 500.00 dollars to get color assistance.

Kathleen Stewart
Corporate Office Headquarters