Walgreens corporate office is located at 108 Wilmot Road in Deerfield, Illinois. The Walgreens corporate office phone number is 1-847-914-2500. Customers with a store, pharmacy, prescription, refund, myWalgreens, photo, delivery or online-order complaint should normally contact Walgreens Customer Relations at 1-800-925-4733 before calling headquarters.
The formal Walgreens Consumer Relations mailing address is Walgreen Co., ATTN: Consumer Relations, 108 Wilmot Road, Mail Stop 2002, Deerfield, IL 60015.
Walgreens Headquarters Address and Phone Number
Walgreen Co.ATTN: Consumer Relations
108 Wilmot Road, MS #2002
Deerfield, IL 60015
United States
- Walgreens Corporate Address: 108 Wilmot Road, Deerfield, IL 60015
- Walgreens Consumer Relations Mailing Address: Walgreen Co., ATTN: Consumer Relations, 108 Wilmot Road, MS #2002, Deerfield, IL 60015
- Walgreens Corporate Phone Number: 1-847-914-2500
- Walgreens Customer Relations and Store Inquiries: 1-800-925-4733 / 1-800-WALGREENS
- Walgreens.com Online Inquiries: 1-877-250-5823
- Walgreens Careers and Applicant Assistance: 1-866-967-5492
- Walgreens Privacy Office: 1-877-924-4472
- Walgreens Privacy Email: pr************@*******ns.com
- Chief Executive Officer: Mike Motz
- Executive Chairman: John Lederer
- Ownership: Private company owned by Sycamore Partners in partnership with Stefano Pessina and his family
- Stock Symbol: None. Walgreens is privately held.
- Official Retail Website: Walgreens.com
- Corporate Website: Corporate.Walgreens.com
- Official Contact Page: Contact Walgreens
- Store Locator: Find a Walgreens Store
- Careers: Walgreens Careers
Important: The Walgreens headquarters phone number is not the main customer-service line. Corporate inquiries at 1-847-914-2500 generally cannot fill prescriptions, issue store refunds, retrieve online orders, correct rewards accounts or provide medical advice.
Where Is Walgreens Headquarters Located?
Walgreens headquarters and corporate support operations are located at 108 Wilmot Road in Deerfield, Illinois. The address may appear in searches as:
- Walgreens corporate office
- Walgreens headquarters
- Walgreens corporate headquarters
- Walgreens main office
- Walgreens home office
- Walgreen Co. headquarters
- Walgreens corporate support center
For formal consumer complaints, include “ATTN: Consumer Relations” and Mail Stop 2002. Other departments, including the Privacy Office, use different mail stops at the same Deerfield location.
The corporate campus is not an ordinary Walgreens retail store, public pharmacy counter, prescription pickup location, photo center, walk-in refund office or public Human Resources office.
Walgreens Ownership and Corporate Structure
Walgreen Co., commonly known as Walgreens, operates as a private standalone retail-pharmacy company.
Walgreens was previously the principal U.S. retail brand of Walgreens Boots Alliance, Inc. In August 2025, Sycamore Partners completed its acquisition of Walgreens Boots Alliance. Walgreens subsequently began operating as a private standalone company.
Sycamore Partners acquired the business in partnership with Stefano Pessina and his family, who reinvested their interests in Walgreens.
Because Walgreens is now privately held:
- Walgreens is no longer publicly traded.
- The former WBA stock symbol is no longer active.
- Older Walgreens Boots Alliance investor contacts may not be appropriate for customer complaints.
- Walgreens, Boots, The Vitamin Shoppe, Shields Health Solutions and former WBA businesses may operate under separate ownership and management structures.
Walgreens Executive Leadership
- Chief Executive Officer: Mike Motz
- Executive Chairman: John Lederer
- Director and Former Walgreens Boots Alliance CEO: Tim Wentworth
Mike Motz became CEO when Walgreens began operating as a private standalone company in August 2025. Executive positions can change, and a private company does not publish the same regular executive disclosures required of a publicly traded corporation.
Choose the Correct Walgreens Contact Route
Walgreens Customer Relations and Store Complaints
Call 1-800-925-4733, also written as 1-800-WALGREENS, for:
- Store complaints
- Pharmacy-service feedback
- Prescription pickup concerns
- Employee or manager complaints
- Pricing and coupon issues
- Returns and refunds
- Store cleanliness
- myWalgreens questions
- Local photo-service complaints
Walgreens.com Online Customer Service
Call 1-877-250-5823 for:
- Walgreens.com orders
- Online shipping
- Missing or damaged merchandise
- Online account access
- Digital coupons
- Photo orders placed online
- Online prescription tools
- Website and mobile-app problems
Walgreens Corporate Inquiries
Call 1-847-914-2500 for legitimate company-level, administrative or corporate inquiries.
This number should not be treated as a special pharmacy, refund, complaint, employee-payroll or prescription-escalation line. The corporate office may redirect a customer to the store, Customer Relations or the department with access to the applicable record.
Walgreens Privacy and HIPAA Questions
- Phone: 1-877-924-4472
- Email: pr************@*******ns.com
- Mail: Walgreen Co. Privacy Office, ATTN: Privacy Officer, 108 Wilmot Road, MS 3213, Deerfield, IL 60015
Walgreens Careers and Applicant Assistance
Call 1-866-967-5492 for questions or assistance involving Walgreens career opportunities and job applications.
Walgreens Corporate Office Complaint Department
Walgreens does not publish a separate public telephone number formally labeled the “Walgreens corporate office complaint department.”
The main customer complaint route is Walgreens Customer Relations at 1-800-925-4733. Customers can also use online chat or send written correspondence to:
Walgreen Co.ATTN: Consumer Relations
108 Wilmot Road, MS #2002
Deerfield, IL 60015
A complaint involving an online order should normally begin with 1-877-250-5823. A privacy or HIPAA complaint should be directed to the Privacy Office rather than general Consumer Relations.
How to Escalate a Walgreens Complaint
- Identify the Walgreens location or service: Determine whether the issue concerns a local store, pharmacy, prescription, online order, photo order, rewards account, privacy matter or employment application.
- Contact the local store: Speak with the store manager for a retail issue or the pharmacy manager for a prescription or pharmacy-service concern.
- Contact Customer Relations: Call 1-800-925-4733 when the store cannot resolve the complaint.
- Use online support when appropriate: Call 1-877-250-5823 for Walgreens.com orders and digital-account problems.
- Request a case number: Ask how the complaint is being recorded and retain the reference number.
- Request district-level review: Ask whether a store or pharmacy complaint can be reviewed by a district manager or appropriate operations leader.
- Keep documentation: Save receipts, prescription labels, order confirmations, photographs, messages and prior responses.
- Send written correspondence: For an unresolved formal complaint, write to Consumer Relations at the Deerfield address.
- Use an outside complaint route when appropriate: Pharmacy licensing, patient safety, privacy, discrimination or consumer-protection concerns may also involve a state board of pharmacy, health department, consumer agency or other appropriate authority.
What to Have Before Contacting Walgreens
- Store number and address
- Date and approximate time of the visit
- Department involved
- Receipt, order or case number
- Prescription number when communicating privately through a secure channel
- Product name and item number
- Photo-order or delivery information
- Insurance or discount-card details when relevant
- Names or roles of previous contacts
- Copies of emails, text messages and chat responses
- Photographs of damaged or incorrect merchandise
- A concise timeline
- The specific resolution requested
Do not publish prescription numbers, medical information, insurance details, payment-card numbers, account passwords, home addresses, private telephone numbers or employee personal information in a public review.
Walgreens Pharmacy and Prescription Complaints
Pharmacy complaints may involve:
- Prescription delays
- Incorrect medication or supplies
- Refill problems
- Medication availability
- Prescription transfers
- Insurance rejections
- Discount-card issues
- Controlled-substance policies
- Immunization appointments
- Pharmacy staff communication
- Long wait times
Start with the dispensing pharmacy and ask for the pharmacy manager. Have the prescription information, prescriber, insurer and pickup details available through a secure channel.
If the issue remains unresolved, call Walgreens Customer Relations at 1-800-925-4733 and request a case number.
For a suspected dispensing error, unexpected reaction, missing essential medication or urgent health concern, contact the pharmacist, prescribing clinician or an appropriate medical provider promptly. Do not wait for a corporate-office response when immediate care may be needed.
Incorrect Prescription or Pharmacy Product
When Walgreens dispenses an unexpected medication, quantity, strength, device or diabetic supply:
- Do not use the product when it may be incorrect or unsafe.
- Keep the label, receipt, packaging and product.
- Contact the dispensing pharmacy immediately.
- Ask for the pharmacist or pharmacy manager.
- Explain what was prescribed and what was received.
- Contact the prescriber when clarification is needed.
- Request written confirmation of the correction or replacement.
- Contact Customer Relations if the pharmacy does not resolve the issue.
Do not post medication names, prescription labels, medical diagnoses or other private health information publicly.
Store Customer-Service Complaints
Contact the store manager first when the complaint involves:
- Checkout service
- Employee conduct
- Pricing or shelf labels
- Coupons and promotions
- Returns and refunds
- Product availability
- Store cleanliness
- Accessibility
- Photo pickup
- Store hours or closure
Provide the store number, location, date, department and a clear description of the requested resolution. Contact Customer Relations if the manager cannot resolve the issue.
Walgreens.com Orders and Delivery Complaints
Online complaints may involve a missing delivery, damaged product, incorrect merchandise, duplicate shipment, order cancellation, account-access problem or delayed refund.
Before contacting online support:
- Review the order status.
- Confirm the delivery address.
- Check carrier tracking.
- Check entrances, parcel lockers, mailrooms and household members.
- Photograph damaged merchandise and packaging.
- Keep all items until Walgreens provides instructions.
- Save written refund or replacement confirmation.
Call Walgreens.com Customer Service at 1-877-250-5823.
Walgreens Returns and Refunds
Return eligibility can depend on the product, purchase channel, receipt, condition and current policy. Certain pharmacy, health, personal-care, seasonal, electronic and regulated products may be subject to special restrictions.
For an in-store purchase, begin with the store manager. For a Walgreens.com purchase, call 1-877-250-5823.
Keep:
- The original receipt or order confirmation
- The product and packaging
- The return date
- The payment method
- Return tracking for mailed merchandise
- Written refund confirmation
A promised refund is not complete until the credit appears through the applicable payment provider.
myWalgreens Rewards and Account Complaints
myWalgreens concerns may involve:
- Missing Walgreens Cash rewards
- Account login problems
- Incorrect telephone number or email address
- Digital coupons
- Purchase history
- Multiple or duplicate accounts
- Identity verification
- Rewards expiration
Use Walgreens Customer Relations or the authenticated Walgreens account-help tools. Do not post account passwords, verification codes, private purchase records or telephone numbers publicly.
Walgreens Photo Complaints
A photo complaint may involve an online order, store pickup, print quality, missing photographs, incorrect quantity, damaged products, late completion or privacy concerns.
For an order placed online, call 1-877-250-5823. For a store-produced order, begin with the Photo department or store manager.
Photographs can contain private personal information. Do not upload family photographs, identification documents or private images to a public review.
Walgreens Store Closures and Prescription Transfers
If a Walgreens store or pharmacy closes:
- Review mailed, emailed or posted closure notices.
- Ask which pharmacy received the prescription records.
- Contact a nearby Walgreens pharmacy.
- Contact the prescriber when a new prescription is needed.
- Confirm insurance-network participation before transferring.
- Request copies of records through the appropriate pharmacy process when needed.
Do not wait until medication has run out before confirming where active prescriptions were transferred.
Walgreens Human Resources Phone Number
Walgreens does not publish one universal public Human Resources telephone number for every current employee, former employee, applicant, payroll issue, benefits question, leave request, workplace complaint or employment verification.
Walgreens Applicant Assistance
Applicants and people with questions about career opportunities can call 1-866-967-5492.
Applicants requesting an accommodation during the hiring process can use the instructions provided on the official Walgreens Careers contact page.
Current Walgreens Team Members
Current team members should normally use:
- Their manager
- Their Human Resources representative
- Walgreens internal employee systems
- The applicable payroll or benefits service
- Established leave, accommodation, employee-relations or compliance channels
The applicant number should not be presented as a universal internal HR service center.
Do not publish employee IDs, Social Security numbers, payroll records, schedules, medical information, disciplinary documents or confidential employment correspondence in the comments.
Walgreens Privacy and HIPAA Complaints
Contact the Walgreens Privacy Office when a concern involves protected health information, pharmacy records, account privacy, disclosure of prescription information or Walgreens’ privacy practices.
- Privacy Phone: 1-877-924-4472
- Privacy Email: pr************@*******ns.com
- Privacy Mailing Address: Walgreen Co. Privacy Office, ATTN: Privacy Officer, 108 Wilmot Road, MS 3213, Deerfield, IL 60015
- Privacy Contact Page: Contact the Walgreens Privacy Office
A privacy complaint may also be submitted through the Walgreens privacy process. Certain eligible health-information complaints may also be submitted to the U.S. Department of Health and Human Services Office for Civil Rights.
Does Walgreens Have a Corporate Email Address?
Walgreens does not publish one general customer-facing corporate complaint email for every store, pharmacy, prescription, refund, online order or employee concern.
Use:
- The official Walgreens contact page and chat
- Customer Relations at 1-800-925-4733
- Walgreens.com support at 1-877-250-5823
- The Consumer Relations mailing address
- The Privacy Office for privacy matters
- The careers contact route for applicant questions
The address me***@*******ns.com is for legitimate press inquiries, not routine customer complaints.
Walgreens Scam and Fake Support Warning
Be cautious of fake Walgreens support numbers, prescription messages, rewards notifications, survey offers, gift-card scams, account-lock warnings and refund claims.
- Verify telephone numbers through Walgreens.com.
- Use the official Walgreens app or website to access an account.
- Do not disclose passwords or one-time verification codes.
- Do not grant remote access to a computer or mobile device.
- Do not pay a supposed Walgreens fee with gift cards, cryptocurrency or wire transfers.
- Do not provide prescription, Medicare, insurance or payment information to an unverified caller.
- End a suspicious call and contact Walgreens using an official number.
Walgreens Reviews and Complaints
Five reader reviews are currently visible on this CorporateOfficeHeadquarters.com page, dated from March 25 through November 11, 2025.
Reported themes include:
- An incorrect diabetic supply being dispensed
- A refund being denied for an incorrect item
- Repeated prescription delays
- Notifications stating prescriptions were ready when they were not
- Difficulty transferring or locating prescriptions
- Long drive-through and pharmacy wait times
- Poor or inconsistent communication
- Concern about a pharmacy located in a hospital closing
- Rude communication between pharmacy employees
- A positive experience with an employee who resolved a refill problem
These submissions describe individual reader experiences and do not establish that every Walgreens pharmacy, employee, store or customer-service interaction will have the same result.
No reliable aggregate star rating is currently displayed. A useful review should identify the store, approximate date, department, issue, support route used, whether a case number was provided and whether the matter was resolved.
About Walgreens
Walgreens was founded in Chicago in 1901 by Charles R. Walgreen Sr. It has grown into one of the largest retail-pharmacy companies in the United States.
Walgreens operates approximately 8,000 locations across all 50 states and serves millions of customers and patients each day. Its services include:
- Retail pharmacy
- Prescription refills
- Vaccinations
- Health and wellness products
- Beauty and personal-care products
- Photo services
- Same-day pickup and delivery
- Online pharmacy and retail services
- myWalgreens rewards
Walgreens Competitors and Related Corporate Office Pages
- CVS Corporate Office
- Rite Aid Corporate Office
- Walmart Corporate Office
- Target Corporate Office
- Kroger Corporate Office
- Publix Corporate Office
- Kinney Drugs Corporate Office
Official and Related Walgreens Resources
- Official Walgreens Contact Page
- Walgreens Customer Service Help
- Walgreens Store Locator
- Walgreens Corporate Website
- About Walgreens
- Walgreens Corporate Communications
- Walgreens Careers
- Walgreens Applicant Assistance
- Walgreens Privacy Office
- Walgreens Notice of Privacy Practices
- Walgreens Customer Service Numbers, Reviews and Complaints
- Investigate an Unrecognized Walgreens or Pharmacy Charge
- Pharmacy and Customer-Service Scam Warnings
Frequently Asked Questions About Walgreens Corporate Office
Where is the Walgreens corporate office?
The Walgreens corporate office is at 108 Wilmot Road, Deerfield, IL 60015.
What is the Walgreens corporate address?
The Walgreens corporate address is 108 Wilmot Road, Deerfield, Illinois 60015. Formal customer correspondence should be addressed to Consumer Relations at Mail Stop 2002.
What are the Walgreens headquarters address and phone number?
Walgreens headquarters are at 108 Wilmot Road, Deerfield, IL 60015. The Walgreens headquarters phone number is 1-847-914-2500.
What is the Walgreens corporate phone number?
The Walgreens corporate inquiries phone number is 1-847-914-2500.
What is the Walgreens corporate office complaint number?
Walgreens does not publish a separate number labeled as a corporate complaint department. Call Customer Relations at 1-800-925-4733.
How do I contact Walgreens corporate office about a complaint?
Begin with the store or pharmacy manager and then call Customer Relations. For an unresolved formal matter, write to Walgreen Co., ATTN: Consumer Relations, 108 Wilmot Road, MS #2002, Deerfield, IL 60015.
What is the Walgreens customer-service number?
Call 1-800-925-4733, also written as 1-800-WALGREENS, for store inquiries and Customer Relations.
What is the Walgreens.com phone number?
Call 1-877-250-5823 for Walgreens.com orders and online inquiries.
What is the Walgreens Pharmacy corporate phone number?
Walgreens does not publish a separate national pharmacy-corporate number. Begin with the local pharmacy manager and then call Customer Relations at 1-800-925-4733.
What is the Walgreens human resources phone number?
Walgreens does not publish one universal public HR number. Applicants can call 1-866-967-5492. Current team members should use their manager, internal HR systems or the department assigned to their employment issue.
Does Walgreens have a corporate email address?
Walgreens does not publish one general customer complaint email. Use the official contact page, Customer Relations, online support or the Consumer Relations mailing address.
How do I contact Walgreens about a privacy or HIPAA complaint?
Call the Walgreens Privacy Office at 1-877-924-4472, email pr************@*******ns.com or use the official privacy complaint process.
Who is the CEO of Walgreens?
Mike Motz is chief executive officer of Walgreens.
Who owns Walgreens?
Walgreens is a private standalone company owned by Sycamore Partners in partnership with Stefano Pessina and his family.
Is Walgreens still publicly traded?
No. Walgreens became privately held when Sycamore Partners completed its acquisition in August 2025.
Is WBA still Walgreens’ stock symbol?
No. Walgreens Boots Alliance common stock ceased trading after the acquisition, and Walgreens no longer has a public stock symbol.
Is CorporateOfficeHeadquarters.com affiliated with Walgreens?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with Walgreens, Walgreen Co., Sycamore Partners or any Walgreens store or pharmacy.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate addresses, headquarters phone numbers, complaint guidance, company information and public review pages since 2010.
Information is reviewed using official company contact pages, corporate announcements, privacy materials, career resources, customer-service pages and visible reader submissions when available.
Corporate addresses, telephone numbers, ownership, leadership, support routes, pharmacy policies, employment contacts and complaint procedures can change. Verify time-sensitive details directly with Walgreens before sending medication information, health records, employment documents, payment information or legal correspondence.
Page Update Note
This Walgreens corporate office page was updated on July 29, 2026.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Walgreen Co., Walgreens, Sycamore Partners, Stefano Pessina, any Walgreens store, pharmacy, pharmacist, employee, delivery provider, health insurer, payment processor or government agency.
Walgreens and related names, logos, trademarks and service marks belong to their respective owners. Addresses, telephone numbers, ownership, leadership, pharmacy policies, employment contacts, return rules and complaint procedures may change without notice.
CorporateOfficeHeadquarters.com cannot access prescriptions, medical records, employee files, customer accounts, orders, refunds, rewards or Walgreens complaint systems.
This page does not provide medical, pharmacy, employment, legal, privacy, insurance or financial advice. Contact Walgreens, a pharmacist, prescriber, medical provider, regulator, attorney or emergency service as appropriate.
Share Your Walgreens Experience
Have you contacted Walgreens Customer Relations, a store manager, pharmacy manager, Walgreens.com support, the Privacy Office, applicant assistance or the Walgreens corporate office about a complaint?
Share your experience below and identify the general store or department, approximate date, type of issue, support route used, whether a case number was provided and whether the matter was resolved.
Privacy warning: Do not post prescription numbers, medication details, medical records, insurance information, Social Security numbers, employee IDs, payroll records, home addresses, private telephone numbers, payment-card information, account passwords, verification codes, legal documents or employee personal information in a public review.