Reach Out To Walgreens Corporate Office – Reviews & Complaints 

I recently had an appointment with your Walgreens pharmacy in Corinth New York to get my COVID-19 booster. As I walked into the store, I was told my appointment was canceled dude they didn’t get the Covid vaccinations. If I had known that they were going to cancel the appointment, I would’ve made one elsewhere since I was getting ready for surgery and needed to get the booster right away. I called the pharmacy again today after I was told this morning they had afternoon appointments and looked on the website and there were no such appointments available called them back again today And they said they didn’t know when they would be getting more vaccines in. This is lousy customer service. I should’ve been called and offered a new vaccination appointment when they had the vaccines in stock. Instead, I was never notified. Therefore, I never knew they had vaccinations at that point and now they do not have any. You would think that Walgreens could offer some better customer service skills when it comes to offering shots and scheduling.

Do not shop at Walgreens, go to CVS where they honor their deals and promotions, I have placed multiple online pickup orders well exceeding my spend booster rewards thresholds, and every time Walgreens fails to honor the boosters’ and their promotions…and then threes of the awesome customer service staff (and when I say awesome, I mean shady mini corporate liars who probably get rewarded for every lie they tell) will make up some lie how you magically didn’t meet the threshold by $1.85 when you see you spent $43… which is actual robbery. At least at CVS, they give you the deals they offer, do yourself a favor SHOP ANYWHERE ELSE LITERALLY… a downfall on the corporate headquarters I know the employees at my Walgreens are lovely people sucks that they work for penny-pinching, thieves.

Your phone service is terrible. On May 12 I tried to call the Crystal Lake Ilinois route 14 store to reach a pharmacist. I finally gave up. The first set of questions the answering service asked did not give me a selection to speak to a pharmacist. I did select the one option that appeared to reach the pharmacy. Then the response said they were busy and to wait to speak to someone. I was waiting for 15 minutes and received no response and the connection dropped. I then called back after waiting 10 minutes and selected the only other option allowed, hoping to get someone to find out what the problem reaching the pharmacy was. That call lasted 10 minutes and then somebody answered. I explained I couldn’t reach the pharmacy and could they find out why. They said they would check on that and they said to hold on and left me on hold. After 10 more minutes the connection was dropped.

Since I was unable to reach anyone on the phone I drove to the store and talked to the pharmacist. I collected one of two prescriptions on order and told the druggist ‘YOUR PHONE ANSWERING SERVICE SUCKS’ quite loudly. Three other pharmacists were near and all three stated together quite loudly ‘WE KNOW’. Quite a response from your own employees. I may be moving my business to CVS after 50 years of being a Walgreen customer.

On April 12, 2023, my husband was almost the victim of a credit card scam. The person on the internet claimed to be an old friend and of course, we found out he was not. The man claiming to be my husband’s friend talked him into buying $3000 worth of Apple gift cards. $500 which was bought at the Walgreens store. He bought five $100 Apple gift cards. When I found out what was going on. I stopped him and he did not give any of the gift card information to anyone. Apple was able to refund us $2500 of our money. The one he purchased at Walgreens we had problems with from the very beginning. One of the gift cards was activated and the other four were not according to Apple. Walgreens has $2500 of our money the ones he purchased at Walgreens we had problems with from the very beginning. One of the gift cards was activated and the other four were not according to Apple. We have been trying to get Walgreens whom we purchased them from to cooperate with us and they would not so we went to your customer service. That was almost a month ago. I have sent copies I have faxed copies and every time I ask about how our investigation is going, we get a runaround. Are these cards were never activated and Apple can prove that they were never activated why won’t Walgreens give me my $400 back or give me 4 $100.00 activated gift cards and Apple assured me they would give me my $400 back? It’s sad that Walgreens took my $500 and didn’t activate my cards.

Village Medical in Tucson, AZ are lawsuits waiting to happen. My former Doctor was fired after 20 years from Northwest Allied Physicians here in Tucson. My recent interaction with her showed me why she was let go. I received a letter from NW Allied Physicians in May of last year saying she was no longer affiliated with them effective October 1st. No explanation, and she did not follow up. We found her at Village Medical on 1st Ave Oro Valley. She was rude, nasty, and dismissive. We only see her for checkups. Contacting her through the patient portal was not effective and when I questioned her in regards to messages I sent, she told me that was the manager’s job. I then was referred to another Doc at Village Medical on Orange Grove Rd. in Tucson who was of no help. ONLY WHEN I REQUESTED THAT MY RECORDS BE SENT TO ANOTHER DOCTOR HAVE I GOTTEN ANY RESPONSE FROM VILLAGE MEDICAL. I write this because I have been a Walgreens customer my entire life and have never had a bad experience.