Many customers search for the CVS corporate office when they need help with a pharmacy complaint, prescription issue, CVS Caremark problem, MinuteClinic concern, online order, refund, ExtraCare account, app login problem, store complaint, ethics concern, or a CVS Health issue that was not resolved through normal customer support.
This page provides CVS Health headquarters and corporate office contact information, the CVS corporate address in Woonsocket, RI, phone number options, CVS Caremark and pharmacy complaint routes, escalation tips, review themes, and related pharmacy and health care corporate office resources.
CVS Corporate Office and Headquarters Contact Information
- CVS Health Corporate Office Address: CVS Health Corporation, 1 CVS Drive, Woonsocket, RI 02895
- CVS Headquarters Phone Number: 1-401-765-1500
- CVS Pharmacy Customer Service: 1-800-746-7287 / 1-800-SHOP-CVS
- CVS.com and Mobile App Customer Care: 1-888-607-4287 / 1-888-607-4CVS
- MinuteClinic Customer Support: 1-866-389-2727 / 1-866-389-ASAP
- CVS Caremark Member Support: Call the Customer Care number on your ID card; if you do not have an ID card, call 1-800-552-8159 / TTY: 711
- CVS Specialty Pharmacy: 1-800-237-2767 / TTY: 711
- CVS Health Ethics Line: 1-877-287-2040
- CVS Health Ethics Email: Et********************@*******th.com
- CVS Health Website: CVSHealth.com
- CVS Pharmacy Website: CVS.com
- CVS Contact Page: CVS Contact Us
- CVS Health Corporate Contact Page: CVS Health Contact
- CVS Caremark Website: Caremark.com
- Stock Symbol: CVS
CVS Headquarters Address and Contact Update
The CVS Health headquarters address is 1 CVS Drive, Woonsocket, RI 02895. Customers may search for this as CVS corporate office, CVS headquarters, CVS Health headquarters, CVS corporate headquarters, CVS corporate address, CVS Health corporate headquarters, corporate office for CVS, or CVS headquarters address and phone number.
The CVS headquarters phone number is 1-401-765-1500. However, that number should be treated as the CVS Health corporate office or general headquarters number, not as a dedicated complaint department, pharmacy help line, or HR service center. For most customer complaints, use the CVS Pharmacy, CVS.com, MinuteClinic, CVS Caremark, or CVS Specialty route that matches your issue.
Choose the Correct CVS Support Route
CVS Pharmacy Store Complaints
For complaints about a CVS store, local pharmacy, prescription pickup, long wait time, pharmacy staff, store cleanliness, out-of-stock items, coupon issue, or customer service problem, start with the store manager or pharmacy team. If the issue is not resolved, call CVS Pharmacy Customer Service at 1-800-746-7287.
Prescription and Pharmacy Issues
For prescription errors, refill problems, medication availability, transfers, insurance rejections, controlled-substance policies, vaccine appointments, or pharmacy communication issues, contact the local pharmacy first. If the issue remains unresolved, escalate through CVS Pharmacy Customer Relations.
CVS Caremark Complaints
For CVS Caremark issues involving prescription drug coverage, mail order, prior authorization, formulary questions, pharmacy benefit management, ID cards, or mail-service delivery, call the Customer Care number on your Caremark ID card. If you do not have an ID card, CVS Caremark lists 1-800-552-8159 / TTY: 711.
CVS.com and Mobile App Support
For CVS.com orders, app login problems, password issues, mobile prescription management, photo orders, digital receipts, or online order problems, call 1-888-607-4287 or use the official CVS.com and Mobile support route.
MinuteClinic Complaints
For MinuteClinic questions involving visits, billing, records, vaccines, appointment scheduling, provider concerns, or clinic service issues, call 1-866-389-2727.
CVS Specialty Pharmacy
For specialty medication refills, order status, billing, therapy support, shipment issues, or CVS Specialty app problems, use CVS Specialty support. CVS Specialty lists 1-800-237-2767 for refills or order status and separate support routes for billing and app help.
Ethics, Compliance and Confidential Reporting
For ethics, compliance, fraud, waste, abuse, retaliation, business conduct, or similar concerns, CVS Health provides the Ethics Line at 1-877-287-2040 and an online ethics reporting route. Do not post confidential health, employment, or compliance information in public comments.
What to Have Before Contacting CVS Corporate Office
- The CVS store number, store address, city, and state
- Your prescription number, order number, receipt number, or case number
- The date and time of the visit, call, prescription issue, online order, clinic visit, or delivery problem
- Names of pharmacists, store managers, customer service representatives, or clinic staff, if known
- Copies of receipts, prescription labels, order confirmations, delivery records, chat transcripts, or customer service replies
- For Caremark issues, the plan name, member ID, prescription details, and number on your ID card
- For CVS Specialty issues, the medication, shipment date, tracking number, refill status, and billing records
- The specific resolution you want, such as a refill correction, refund, account fix, delivery update, store review, written response, or escalation call
How to Escalate a CVS Complaint
- Start with the correct CVS division. CVS Pharmacy, CVS.com, CVS Caremark, CVS Specialty, MinuteClinic, and CVS Health corporate each handle different issues.
- Document the issue. Keep receipts, prescription labels, case numbers, pharmacy records, order confirmations, and support replies.
- Ask for a case number. If you call CVS customer support, ask how the complaint will be tracked and whether you can receive written follow-up.
- Request supervisor review. If the first support contact does not resolve the issue, ask for escalation to a supervisor, pharmacy district leader, Caremark support team, MinuteClinic support team, or specialty pharmacy team.
- Use CVS corporate office for unresolved concerns. Formal correspondence may be sent to CVS Health Corporation, 1 CVS Drive, Woonsocket, RI 02895.
- Use outside resources when appropriate. For pharmacy licensing, prescription safety, insurance, PBM, Medicare, Medicaid, privacy, or billing issues, contact the appropriate state board, insurer, regulator, health plan, or consumer agency.
Common Reasons Customers Contact CVS Corporate Office
- Prescription delays, lost prescriptions, refill problems, or pharmacy communication issues
- CVS Caremark mail-order problems, app login issues, benefit questions, or prescription delivery concerns
- Store complaints involving long lines, cleanliness, staffing, product availability, or customer service
- Online order delivery problems, missing packages, or refund delays
- CVS.com account, mobile app, ExtraCare, coupon, or digital receipt problems
- MinuteClinic billing, vaccine, appointment, or clinical service complaints
- CVS Specialty medication, shipment, refill, or billing issues
- Ethics, compliance, fraud, waste, abuse, or business conduct concerns
- Employee HR, payroll, benefits, W-2, or workplace issues
- Unfamiliar CVS, Caremark, MinuteClinic, or Specialty Pharmacy charges
CVS Pharmacy and Prescription Complaints
Pharmacy complaints can involve sensitive health information, so customers should use official CVS support routes instead of posting private details publicly. If the issue involves a prescription delay, missing medication, pharmacy error, refill denial, insurance problem, or poor pharmacy communication, contact the local pharmacy first and then CVS Customer Relations if needed.
For urgent medication needs, contact your prescriber, pharmacist, insurer, or emergency medical provider as appropriate. CorporateOfficeHeadquarters.com cannot provide medical advice, verify prescriptions, or resolve pharmacy records.
CVS Caremark, Mail Order and PBM Complaints
CVS Caremark complaints may involve mail-service prescriptions, benefit coverage, prior authorizations, formulary decisions, order delivery, app login, ID cards, or member service problems. The best first route is usually the number on your Caremark ID card because Caremark support depends on your employer, health plan, or prescription benefit coverage.
If you are disputing a Caremark issue, keep copies of denial letters, prior authorization messages, mail-order confirmations, tracking details, prescription numbers, and plan communications. Do not share private health information in public comments.
CVS.com, App, ExtraCare and Online Order Issues
If your complaint involves the CVS app, website, ExtraCare, coupons, digital receipts, online orders, photo orders, or account access, use CVS.com and Mobile Customer Care. Include screenshots, account email, order number, offer details, and any error messages.
If an order says delivered but you did not receive it, check the delivery address, carrier tracking, building office, mailbox, and neighbors before contacting CVS support. Save screenshots and email confirmations for escalation.
Store Cleanliness, Staffing and Customer Service Complaints
Current customer reviews often mention specific CVS store experiences, including long pharmacy lines, dirty or poorly stocked stores, rude service, or difficulty getting a helpful answer. These complaints should include the exact store location, visit date, department, and whether you spoke with the store manager or pharmacy manager.
Because CVS has many stores, one location’s problem may not represent every CVS Pharmacy. Clear location-specific details help CVS route a complaint to the correct district or store leadership team.
Unfamiliar CVS, Caremark or MinuteClinic Charges
If you see an unfamiliar CVS, CVS Pharmacy, CVS.com, Caremark, MinuteClinic, CVS Specialty, photo, vaccine, clinic, prescription, or delivery charge, review recent purchases, prescriptions, online orders, clinic visits, insurance claims, family account activity, and payment authorizations first.
For help researching confusing pharmacy, retail, or health care billing descriptors, visit ChargeOnMyCard.com. If you believe a charge is unauthorized, contact CVS and your bank or card issuer promptly.
Scams, Fake Support Numbers and Pharmacy Phishing
Be careful with search results, texts, emails, ads, or calls that claim to provide a special CVS refund department, CVS Caremark complaint number, prescription recovery service, gift card giveaway, fake coupon, or pharmacy account unlock link. Use official CVS, CVS Health, Caremark, MinuteClinic, and CVS Specialty websites whenever possible.
Never provide your CVS password, Caremark login, one-time passcode, full card number, bank login, Social Security number, prescription details, Medicare number, or health plan login to a caller or message you cannot verify. For fake support numbers, pharmacy phishing texts, coupon scams, gift card scams, or account takeover attempts, visit ThinkItsAScam.com.
CVS Reviews and Complaints
Current CorporateOfficeHeadquarters.com review themes for CVS include CVS Caremark app and login problems, mail-order prescription delivery frustration, local pharmacy prescription issues, long pharmacy lines, dirty or poorly stocked store complaints, online order delivery problems, difficulty reaching helpful support, and pharmacy customer-service concerns.
These reviews are individual customer experiences and may not represent every CVS Pharmacy, Caremark, MinuteClinic, Specialty Pharmacy, or CVS.com interaction. If you leave a CVS review below, include whether your issue involved a store, pharmacy, Caremark, CVS.com, app, MinuteClinic, Specialty Pharmacy, delivery, refund, or customer support. Do not post private medical details, prescription numbers, member IDs, full addresses, payment details, Social Security numbers, or health plan records in public comments.
About CVS Health
CVS Health Corporation is a health solutions company headquartered in Woonsocket, Rhode Island. Its businesses include CVS Pharmacy, CVS Caremark, MinuteClinic, CVS Specialty, Aetna, and other health care, pharmacy benefit, insurance, retail pharmacy, and wellness services.
CVS Pharmacy stores provide prescriptions, over-the-counter health products, vaccines, retail merchandise, photo services, and health-related products. CVS Caremark provides pharmacy benefit management services, and MinuteClinic provides retail clinic services in many locations.
CVS Competitors and Related Corporate Office Pages
CVS competes with retail pharmacy, health care, pharmacy benefit, insurance, grocery pharmacy, and big-box retail companies. Related corporate office pages include Walgreens Corporate Office, Rite Aid Corporate Office, Kroger Corporate Office, Publix Corporate Office, Walmart Corporate Office, and Target Corporate Office.
Related CVS Resources
- CVS Health Official Contact Page
- CVS Pharmacy Contact Us
- CVS Pharmacy Official Website
- CVS Caremark
- CVS Specialty Pharmacy
- MinuteClinic
- CVS Health Ethics Line
- CVS Customer Service Numbers
- Walgreens Corporate Office
- Rite Aid Corporate Office
- Walmart Corporate Office
- Help With Unfamiliar CVS or Pharmacy Charges
- Scam and Fake Pharmacy Support Warnings
Frequently Asked Questions About CVS Corporate Office
Where is CVS corporate office?
CVS corporate office is located at CVS Health Corporation, 1 CVS Drive, Woonsocket, RI 02895. This is also the CVS Health headquarters address.
What is the CVS corporate office phone number?
The CVS headquarters phone number is 1-401-765-1500. For CVS Pharmacy customer service, call 1-800-746-7287 / 1-800-SHOP-CVS.
Where is CVS Health headquarters?
CVS Health headquarters is at 1 CVS Drive, Woonsocket, Rhode Island 02895. Customers also search for this as CVS headquarters, CVS corporate headquarters, CVS corporate address, and CVS headquarters address and phone number.
How do I file a CVS complaint?
Start with the correct division. For store or pharmacy issues, call CVS Pharmacy Customer Service at 1-800-746-7287. For Caremark issues, use the number on your ID card. For MinuteClinic, call 1-866-389-2727. For unresolved formal concerns, write to CVS Health Corporation, 1 CVS Drive, Woonsocket, RI 02895.
What is the CVS Caremark corporate office?
CVS Caremark is part of CVS Health. CVS Health corporate headquarters is located at 1 CVS Drive, Woonsocket, RI 02895. For Caremark member support, call the number on your ID card or 1-800-552-8159 if you do not have an ID card.
Does CVS have a dedicated complaint department phone number?
CVS does not present 1-401-765-1500 as a dedicated complaint department on its main customer support pages. Use the correct customer service route for your issue first, then escalate in writing to CVS Health corporate headquarters if needed.
How do I contact CVS HR?
Current and former employees should use CVS Health colleague resources, manager channels, HR Service Center resources, or the CVS Health Ethics Line depending on the issue. The corporate headquarters phone number should not be treated as the main HR service number.
How do I report a CVS ethics or compliance concern?
CVS Health provides an Ethics Line at 1-877-287-2040 and an online ethics reporting route. Use this route for ethics, compliance, fraud, waste, abuse, retaliation, or business conduct concerns.
What should I do about a serious pharmacy or medical issue?
For urgent medical concerns, contact your doctor, pharmacist, emergency services, or appropriate health care provider. For pharmacy licensing or safety complaints, consider contacting your state board of pharmacy or the appropriate regulator.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, complaint, review, and escalation information for many years. This CVS corporate office page is designed to help readers identify the correct CVS Health headquarters address, phone number, Caremark support route, pharmacy complaint path, and related health care resources.
Because health care contact details, pharmacy support routes, Caremark member numbers, app tools, privacy rules, and corporate policies can change, readers should confirm time-sensitive information directly with CVS Health, CVS Pharmacy, CVS Caremark, MinuteClinic, CVS Specialty, their health plan, or the appropriate agency before mailing documents or relying on a specific department route.
Page Update Note
This CVS corporate office page was updated on June 28, 2026 to verify the Woonsocket headquarters address, clarify corporate phone versus customer support routes, remove reliance on an unverified Caremark email, add CVS Caremark, MinuteClinic, CVS Specialty, and Ethics Line routing, expand complaint guidance, and summarize current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not officially connected with CVS Health Corporation, CVS Pharmacy, CVS Caremark, MinuteClinic, CVS Specialty, Aetna, any CVS store, pharmacy, pharmacist, employee, clinic, health plan, or affiliate. This page is provided for informational purposes and to give readers a place to share general reviews, complaints, corrections, and feedback about their own experiences. This page does not provide medical, legal, insurance, or pharmacy advice.
Share Your Experience
Have you contacted CVS corporate office, CVS Health headquarters, CVS Pharmacy customer service, CVS Caremark, MinuteClinic, CVS Specialty, or the CVS Ethics Line about a complaint? Share your general experience below to help other readers understand what worked, what did not, and which support route helped resolve the issue. Do not post private medical information, prescription numbers, member IDs, full addresses, payment details, Social Security numbers, health plan records, or account passwords in public comments.