The former Rite Aid retail pharmacy chain closed all of its remaining stores in 2025 following its second Chapter 11 bankruptcy. Rite Aid no longer operates neighborhood drugstores or retail pharmacies.
The Rite Aid name and RiteAid.com are now used by a new company, Rite Aid LLC. This company offers direct-to-consumer laboratory testing and is separate from the business that operated the former Rite Aid stores.
Rite Aid Corporate Office and Contact Information
- Current Company: Rite Aid LLC
- Current Business: Online health-testing and wellness platform
- Published Legal and Mailing Address: 30 N Gould Street, Suite R, Sheridan, WY 82801
- Current Rite Aid Phone Support: No general voice customer-service number is published
- Current Rite Aid Text Support: 863-270-9911
- Current Rite Aid Email: he***@*****id.com
- Current Website: riteaid.com
- Contact Page: Contact Rite Aid LLC
- Former Retail Store Status: All Rite Aid retail stores and pharmacies are closed
The Sheridan address is the legal and contact address published in Rite Aid LLC’s current terms. The company does not describe it as a retail location, pharmacy, customer-service center, or public walk-in corporate office.
Did Rite Aid Go Out of Business?
The former Rite Aid retail pharmacy business went out of business. After operating for more than 60 years, the company filed its second Chapter 11 bankruptcy case in May 2025 and sold pharmacy files, leases, store locations, trademarks, and other assets. All remaining Rite Aid stores closed by October 2025.
Some former Rite Aid locations were acquired or reopened by other pharmacy companies, but they no longer operate as Rite Aid stores.
The current RiteAid.com explains that its operators did not build, manage, or close the former retail company. The new team acquired the Rite Aid name and selected assets and is developing a different health-services business.
Read the current company’s explanation at What Happened to Rite Aid?
Who Owns Rite Aid Now?
Rite Aid LLC states that it acquired selected assets from the former Rite Aid business through bankruptcy proceedings on January 15, 2026. The acquired assets included the Rite Aid Rewards loyalty program and related non-health customer information.
The new company says it did not acquire the former pharmacy’s prescription records, pharmacy data, or protected health information. Those records were generally transferred to pharmacies that purchased the former stores or prescription files.
Rite Aid LLC currently operates a direct-to-consumer platform for ordering laboratory tests and receiving health information. Its website says it is working to introduce online pharmacy services, but prescription filling is not currently available through the new Rite Aid platform.
What Happened to Rite Aid Prescriptions?
Prescription files from former Rite Aid locations were transferred to several buyers, including CVS, Walgreens, grocery-store pharmacies, and independent pharmacies. The receiving pharmacy differs according to the former Rite Aid location.
To locate an old Rite Aid prescription:
- Check the final prescription bottle or closure notice received from the former Rite Aid pharmacy.
- Contact pharmacies near the closed Rite Aid location, beginning with CVS, Walgreens, or another pharmacy identified in the closure notice.
- Provide the patient’s name, date of birth, former Rite Aid location, and medication information privately.
- Ask the prescribing healthcare provider to send a new prescription if the transferred record cannot be located.
Schedule II controlled substances generally cannot be transferred between pharmacies. Contact the prescribing healthcare provider when a new prescription is required.
The current Rite Aid website provides additional general guidance on its prescription transfer information page. However, the new Rite Aid LLC states that it does not possess the former company’s prescription records.
How to Obtain Former Rite Aid Pharmacy Records
The pharmacy that received a former Rite Aid location’s prescription files may be able to provide prescription history and related records. Customers should contact that pharmacy and ask about its identification, authorization, and records-request requirements.
If the receiving pharmacy is unknown:
- Check old prescription bottles and closure correspondence.
- Contact pharmacies located near the closed Rite Aid store.
- Ask the prescribing healthcare provider whether transfer information appears in the patient’s records.
- Contact the health insurer or pharmacy-benefit provider, which may have recent prescription-claim information.
How to Obtain Rite Aid Vaccination Records
Vaccinations administered by Rite Aid were generally reported to the applicable state immunization registry. Former customers may be able to request records through their state health department or immunization information system.
The pharmacy that acquired a Rite Aid location’s files may also have vaccination information. Requirements vary by pharmacy and state.
Visit the current Rite Aid vaccination records guidance page for links and general instructions.
How to File a Rite Aid Complaint
The appropriate complaint route depends on whether the issue involves the new Rite Aid LLC or the former retail pharmacy business.
Current Rite Aid LLC Complaints
Contact the current Rite Aid LLC for concerns involving:
- A laboratory test ordered through the current RiteAid.com website
- A current Rite Aid LLC account or subscription
- Billing for current health-testing services
- Current website or account access
- Current lab-test results or order status
- Privacy requests involving data acquired with the Rite Aid Rewards program
Text 863-270-9911, email he***@*****id.com, or use the current Rite Aid contact page.
Former Rite Aid Store or Pharmacy Complaints
The new Rite Aid LLC may not be able to resolve a complaint involving a former store, pharmacist, prescription, purchase, refund, employee, or pharmacy record.
Depending on the issue, contact:
- The pharmacy that acquired the former location or its prescription files
- The patient’s prescribing healthcare provider
- The health insurer or pharmacy-benefit provider
- The applicable state board of pharmacy
- The state immunization registry
- The Rite Aid bankruptcy claims administrator
Rite Aid Bankruptcy Claims and Information
The former retail operation’s 2025 Chapter 11 proceedings are administered under New Rite Aid, LLC, Case No. 25-14861 in the United States Bankruptcy Court for the District of New Jersey.
- Bankruptcy Case: New Rite Aid, LLC, Case No. 25-14861
- Claims and Case Administrator: Kroll Restructuring Administration
- U.S. and Canada Toll-Free Number: 888-575-9318
- International Number: 646-930-4577
- Case Website: Rite Aid 2025 Bankruptcy Information
The case website provides court documents, notices, claim information, sale documents, and case updates. Deadlines may apply, and the claims administrator cannot provide legal advice.
Former employees, landlords, vendors, customers awaiting refunds, and other potential creditors should review the official case documents or obtain qualified legal guidance rather than assuming the new Rite Aid LLC is responsible for a legacy obligation.
Rite Aid Gift Cards, Refunds, and Rewards
Former Rite Aid retail gift cards and refund claims may be affected by the bankruptcy and closure. The current Rite Aid LLC should not be assumed to honor a gift card, merchandise return, rebate, or refund obligation from the former retail chain unless it expressly confirms responsibility.
Rite Aid LLC states that it acquired the Rite Aid Rewards loyalty program and certain associated customer data. Questions about transferred loyalty-program information or privacy rights may be submitted to the current company.
- Privacy Mailing Address: Rite Aid LLC, Attn: Privacy Office, 30 N Gould Street, Suite R, Sheridan, WY 82801
- Privacy and Support Email: he***@*****id.com
- Privacy Text Number: 863-270-9911
- Privacy Policy: Rite Aid LLC Privacy Policy
Former Rite Aid Employees
The former retail company no longer operates Rite Aid stores. Former employees with questions about final wages, benefits, retirement accounts, employment records, severance, or bankruptcy claims may need to contact the applicable payroll company, benefit-plan administrator, retirement-plan custodian, state labor agency, or bankruptcy claims administrator.
The current Rite Aid LLC is a separate business and may not possess the former retail company’s complete employment or benefits records.
A Brief History of Rite Aid
Rite Aid was founded in Scranton, Pennsylvania, in 1962 as Thrif D Discount Center. The company adopted the Rite Aid name in 1968 and grew into one of the largest drugstore chains in the United States.
At its peak, Rite Aid operated thousands of pharmacies offering prescriptions, over-the-counter medications, health and beauty products, convenience merchandise, photo services, vaccinations, and other health-related services.
The company filed for Chapter 11 bankruptcy protection in October 2023 and emerged from that restructuring in 2024. It filed for bankruptcy again in May 2025 and began selling prescription files, store leases, intellectual property, and other assets. All remaining Rite Aid stores subsequently closed.
In January 2026, a new Rite Aid LLC acquired selected assets and began using the Rite Aid name for a new online health-testing business.
Former Rite Aid Competitors and Successor Pharmacies
Before closing, Rite Aid competed with national and regional pharmacy chains, grocery-store pharmacies, mass retailers, and independent drugstores. Related corporate office pages include:
CVS, Walgreens, and other pharmacy operators acquired prescription files or selected locations during Rite Aid’s bankruptcy sales. A former Rite Aid customer’s records may have been transferred to one of these companies, but transfers differed by location.
Rite Aid Reviews and Complaints
Reviews submitted before the retail chain’s closure discussed pharmacy service, prescription availability, employee conduct, vaccinations, store conditions, product selection, rewards, refunds, and communication with corporate customer care.
These historical reviews concern the former Rite Aid retail business and should not automatically be attributed to the current Rite Aid LLC health-testing platform.
Reviews of the current company may involve laboratory-test ordering, billing, results, subscriptions, website access, privacy requests, and communication with its support team. Because the present business is substantially different from the former pharmacy chain, reviewers should identify which Rite Aid company and service their experience involved.
Frequently Asked Questions About Rite Aid
Is Rite Aid still in business?
The former Rite Aid retail pharmacy chain is no longer in business and all stores have closed. A new Rite Aid LLC now uses the name for an online health-testing platform.
Are any Rite Aid stores still open?
No. The former Rite Aid retail company closed all remaining stores in 2025. The current company states that the physical stores are not returning.
Where is the Rite Aid corporate office?
The current Rite Aid LLC lists a legal and mailing address at 30 N Gould Street, Suite R, Sheridan, WY 82801. This is not identified as a retail pharmacy or public walk-in customer-service office.
What is the Rite Aid corporate office phone number?
The current Rite Aid LLC does not publish a general voice corporate phone number. It provides text support at 863-270-9911.
Does the old 717-761-2633 Rite Aid corporate number still work?
The number belonged to the former retail pharmacy company and should not be treated as a verified contact for the current Rite Aid LLC.
Does the old 800-748-3243 Rite Aid customer-care number still work?
That was the former retail chain’s customer-care number. The retail operation has closed, and the number is not listed as a current support channel for the new Rite Aid LLC.
What happened to my Rite Aid prescriptions?
Prescription files were transferred to pharmacies that acquired files or locations during the bankruptcy. Check an old prescription bottle or closure notice and contact pharmacies near the former Rite Aid location.
Does the new Rite Aid have my prescription records?
Rite Aid LLC states that it did not acquire prescription records, pharmacy data, or protected health information from the former company.
Can I fill a prescription at Rite Aid?
No. The current Rite Aid website says prescription filling is not yet available. The company is developing possible online pharmacy services.
How do I file a Rite Aid bankruptcy claim?
Review the official Kroll case website for New Rite Aid, LLC, Case No. 25-14861. Claim procedures and deadlines depend on the type of claim and applicable court orders.
Who should I contact about a current RiteAid.com charge?
Contact the current Rite Aid LLC by texting 863-270-9911 or emailing he***@*****id.com. Include the order date, amount, account email, and transaction information, but do not send complete payment-card details.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com helps readers distinguish between the closed Rite Aid retail pharmacy chain, its bankruptcy estate, pharmacies that acquired prescription files, and the current Rite Aid LLC health-testing platform.
This distinction is important because an organization using the Rite Aid name today may not possess the records or bear responsibility for a transaction involving a former Rite Aid store.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Rite Aid LLC, the former Rite Aid retail company, its bankruptcy estate, Kroll Restructuring Administration, any successor pharmacy, laboratory, healthcare provider, insurer, benefit administrator, or government agency.
This page is provided for general corporate contact, closure, review, and complaint information. It is not medical, legal, employment, bankruptcy, privacy, or financial advice.
CorporateOfficeHeadquarters.com cannot locate prescriptions, provide medical records, issue refunds, honor gift cards, process bankruptcy claims, change laboratory results, or resolve employment and benefit disputes.
Share Your Rite Aid Experience
Have you dealt with a former Rite Aid pharmacy, a prescription transfer, the bankruptcy claims process, or the current Rite Aid LLC health platform? Share which company or service was involved, the approximate date, the contact method used, and whether the issue was resolved.