Lowes Corporate Office with 3 Phone Numbers

Lowes Corporate Office is located in North Carolina. Lowes is a popular provider of hardware, tools, and supplies that can help you with your home improvement needs. They offer an extensive line-up from door shutters to lawn mowers at affordable prices for all budgets! If there’s anything they don’t carry it would be hard to find somewhere else where better than Lowes HQ location in Mooresville, North Carolina where customers receive great customer service alongside their low price tags. Their contact information is listed below.

Lowes Corporate Office Headquarters HQ

Official Address:

1000 Lowe’s Blvd.

Mooresville, NC 28117

Contact Information:

Corporate Phone Number: 1-704-758-1000

Fax Number: 1-336-658-4766

Email: info@lowes.com

Corporate Stock Symbol: LOW

More on Lowes Hardware, They are famous for their inexpensive, yet stylish big-box hardware stores. Lowes offers home improvement merchandise for the home and yard. Lowes is one of the premier hardware retailers in the US, their main competitor is Home Depot.

Lowe’s Customer Phone Number is 1-800-890-5932. The company does encourage users to use their technical support system and help forums on their website.

Lowes Corporate Office

  • I bought a Microwave went to store they said they had it in the back it was out of the box broken and missing parts.

    30-in 2-cu ft Over-the-Range Microwave with Sensor Cooking Controls (Stainless Steel)
    Item #: 174255 Model #: MMV5208WS

    I bought This micro wave from your web site and my
    daughter went to pick it up and they said they did not have anymore and that they only had this bent up piece of garbage and told me i have to take it and leave it. This is unexceptable to me I can not believe any company would do this I wont be shopping at Lowes ever again I spent close to 35000 2 years ago and 10000 the year before.

    No were in the add does it say the item in refurbished or broken or open item or anything but new/

    2250 LAKE WASHINGTON BLVD
    WEST SACRAMENTO, CA 95691

  • Lowe's has a reputation in Tyler TX of never having anyone to help you in the store. I was in there today. Needed help in Hardware and the only person there was a seasonal person who had no training at all. Couldn't cut keys right, couldn't cut chain. I will NEVER shop in this place again. Doesn't look like many others in Tyler do either. Hope they're gone soon!

  • It would be so nice if there was a company out here that really cared about its customers like Lowes use to. I am so disappointed in Lowes right now and all over Bad, Bad customer service. I purchased a dryer from Lowes Black Friday and they delivered it the following Monday. When I tried to dry clothes in it, there was no heat. I called Lowes where I bought it from and the man who answered the phone told me to hold on he would get me the name of the people who would come service it for me. REALLY??? A brand new dryer I have never used and you are going to have a person repair it for me. I called back and asked to speak to the manager and after being hung up on 3 times I finely go an assistant manager on the phone who was extremely nice and helped me with this. He had the delivery people come back out and look at it and he said if it wasn't hooked up wrong they would put it back on the truck and bring me another one. They came back out and it wasn't hooked up wrong so they put it on the truck and took it back to the store. They said they would call and let me know when they would bring me another one. After waiting until all morning with no response from Lowes, I called them. Again, being hung up on 3 times I could not get anyone on the phone so I called the corporate office. They said they agreed the service was terrible and they would have someone call me from the store in an about an hour. If they did not call, call him back. I waited almost 2 hours and no response so I called him back. Could not get him on the phone and the person I spoke to said there was no record of my call. So she called the manger of the store and all he had to say was he was sorry, they would call me this afternoon to set up and appointment to have it delivered tomorrow some time. I have purchased all my appliances from Lowes in the past. But this one will be my last. So disappointed in the manager of the stores " don't really care" attitude and the awful customer service. Will take my business elsewhere.

  • What are you policy on delivering? Do you call before you come out , do you leave a note on the door if there isn't a answer, .or you call when get in front of the house. I am DISAPPOINTED in the delivery team at the LAKE SHORE LOCATION IN HOMEWOOD AL. I purchased a washer/dryer on Friday and it supposed to be delivered on Saturday the next day unfortunate I didn't receive them. I called the business several times and got different answers each time now I'm MAD!!!!!!!! Every time that I CALLED someone put me on hold then someone came back and hung the phone up.I finally spoke to manager before closing time abd let him know what's was going on, his respond was "I'm looking at your merchandise now and the delivery guys said no one was home, which is not TRUE!!!!!!!! I'M CALLING THIS MORNING TO CANCEL THE PURCHASE IF IT'S NOT HERE BY 10am. I CAN'T TAKE OFF WORK TO SIT AT HOME 2 DAYS STRAIGHT WAITING ON A DELIVERY. VERY VERY VERY DISAPPOINTED CUSTOMER. I SHOPPED THERE AT LEAST 3-4 a week buying things for RENTAL PROPERTIES. HELP!!!!!!!!!!

  • I have been dealing with a replacement sliding glass door issue going on four months now. We have a smaller home and french doors would not work for our space, so I decided on a more expensive decorative sliding glass door from Pella. We ordered the door from the Lowes in Monroe, NC. Since the new door was a Maple wood color I also went ahead and special ordered trim. After waiting six weeks the door came in and was installed in a matter of no time. Upon looking at the door closely after installation I quickly realized it was missing several speacial order features. ( No, I did not see the door before installation) I quickly went to the Lowes it was ordered from and they found that the millsaw employee did infact order the wrong door.

    So, a new door and new trim was ordered. New trim because the special ordered trim that had been ordered from Pella in a maple color came in white.

    After waiting four weeks for the new door to come in I did not get a call as promised when the new door came in. Instead I spend two more weeks calling the store a total of 6 times to see when the installer was going to call me to get the new Pella door and trim installed.

    This past Friday a gentleman from Blue Ridge came out to install my new Pella door. I made sure the day before to go to the Lowes and look at the door to make sure it was the exact door I ordered. I thought "finally, we will get our new back door".

    The installer was scheduled between 8:00 and 10:00 am. After calling five days befor einstall and changing the time he was now coming between 12:00 and 2:00 p.m. He called my husband at 12:00 and said he would be there closer to 2:00. At 2:00 he was at the Lowes store in Monroe. He called and said he had bad news he couldnt install the door today. He did not have a trailor big enough to bring the door to my home.

    I laughed considering this is lowes there are trucks always in the parking lot. So, I called the store and they assured me that they would deliver the door for the installer. At 3:00 the door arrived at my house with the installer in tow. After Lowes unloaded the door the installer left for a brief lunch and returned to start the door around 3:45. This is not a magic door. It is a pre hung door. Took the first guy an hour. At 7:00 the gentleman left my home with the job incomplete. He took the new door apart and re hung it in the space???? It will not close properly, the screen will not open, I have cold air coming in around the top because it now dosent fit the hole it was constructed for, I cannot hav ethe alarm company come out and hook the alarm because it isnt right, AND the trim is not installed.

    As far as the $1400.00 Pella door he removed it is stitting on my back porch for the last two days in the rain. All the trash he sat in from of my garage door is still there.

    I went to lowes Friday night at 8:30 p.m. I called corporate Saturday and Sunday. Today Monday November the 24th at 1:00pm I called the Monroe Lowes store because I have not received a call on this matter. I have talked to the assistant manager there several times ( he has been really helpful) BUT NOT RESOLUTION YET!!!!!!!

    HOW LONG DO I HAVE TO WAIT??? LOWES MAKE THIS RIGHT!!!! THIS IS RIDICULOUS!!!!!!!

    Very Very Very Upset Customer ( this is not the only project we have enlisted your company to do, this is just the first one that has went terribly wrong)

    I NEED RESOLUTION ASAP!!!!

    M. Taylor

  • The sales reps promise good work ,but when there is a problem after you have paid , they won't work with you to resolve any of it , they keep putting you off and making excuses . I wish every store
    had a customer relation manager to work with personally to resolve issues from the top (corporate) down.

  • I was recently let go from Lowe's. I was with this company for 7 years and always bent over backwards for them. I was handling a customer call at the service desk, when the man just started screaming at me for no reason at all. I did not feel I had to tolerate that from any customer. I hung up on him, since he would not even let me speak. 3 weeks later I was fired. I was on a final for attendance, and believe that this was just an excuse for them to let me go. I was never spoken to about the incident until the day before I was let go.There was no written warning nothing. Why would they wait 3 weeks to let me go.? Makes no sense to me. I wasn't with this company for 7 years for being an underperformer. I worked my ass off.

  • It amazes me how Lowe's hires so called store managers who have nothing more than a junior college education. I just wonder how many have ever taken (1) interpersonal relationships (2) Myers Briggs self assessment test, (3) how to "POSITIVELY" deal with disgruntaled employees, (4) Positive reinforcement, (5) constructive criticism vice retaliation. But what you get, particularly at Lowe's Panama City, FL, are store managers who only find ways to criticize, never communicate or show any type of thank you for doing a good job, who go around as if they are God, find fault but never compliment. Just to give you an example, I was dealing with a customer in the hardware department who wanted 8 inch long lag bolts. I showed him where they were. With other customers around, I kindly explained to him that all he had to do was fill out on the plastic sheets provided by Hillman, the item number and quantity. He immediately became bitterly angry, threw the screws at me and said in so many words "That is your job, I am the custome". I immediately told him to calm dowwn. I got on my knees and picked up the screws, put them in the plastic bag. Then he tells me he didn't want zinc lag bolts but that he wanted galvanized lag bolts. So I nicely showed him where the galvanized lag bolts where, filled out his plastic bag and he left. And I had just taken the online Lowe's course titled "Violence in the Workplace". Now, am I worng to think that this person is either ignorant, can't read or write and can't fill out a plaastic bag by himself? Are Lowe's employees suppose to be ass kissers, shoe shiners, and brown nosers to irate customers in the guise of "Customer Service"? And I have to put up with ignorant, uneducated people who most of the times have no clue as to what they need but expect us to hold their hand like they were a child and lead them around. What the heck kind of educatin system do we have in these United States that graduate people out of High School with no knowledge of simple things like figuring out dimensions, adding and subtracting, knowing the difference between a nail and a screw and kmnowing how to speak english without a wad of chewing tobacco in their mouth. No associate gets paid enough money to put up with these kinds of people. Want to know what the store manager said to me? He told me at first right after the incident that I handled his irateness in the proper manner. Today he tells me that I should evaluate myself. Really. This is the same guy who only has a Junior College degree who goes around criticizing associates and never compliments them. I wonder who should really self evaluate themself? Will Lowe's corporate do anything about hiring qualified, BA degreed managers who have the proper background, knowledge and training in how to properly interact with their subordinates utilizing constructive criticism, positive reinforcement, complimentary thanks toward his working associates? The answer is an emphatic NO.

    A retired part time employee working for slave wages who has seen it all and it stinks

    Disgruntled in PC

  • When returning a supply hose today I told the women at service desk after looking hose up it wouldn't stop leaking an she said whoever hooked it up SUCKS…. Really!!! I told her my husband did an he has 30 plus years in the trade an she replays once again he sucks. This shocked me to no end…even if my husband messed up the thread what give this employe the right to say this to a paying customer. I took my money send went yo Home Depot …Lowes just lost a good customer. My home improvement money will now be spent elsewhere

  • When returning a supply hose today I told the women at service desk after looking hose up it wouldn't stop leaking an she said whoever hooked it up SUCKS…. Really!!! I told her my husband did an he has 30 plus years in the trade an she replays once again he sucks. This shocked me to no end…even if my husband messed up the thread what give this employe the right to say this to a paying customer. I took my money send went yo Home Depot …Lowes just lost a good customer. My home improvement money will now be spent elsewhere

  • I worked at lowes store 1161 for 3 years. During my time at lowes I was always looked over for any positions that were posted. Claimed not qualified for it. I possess a masters in business management and how more qualified do I need to be . Just got fired today for a allegation that would usually be a write up. Any promotions in the store would be handpicked by store manager before posting it. Wow talk about equal opportunity. Has other employees that smoke cigarette and even ask customers for one or two and nothing gets done even has employees that smoke weed in company delivery trucks and get caught and just get spoken to and brushed under carpet.

  • I have worked as Loss Prevention Manager for Lowes and I had many stores under my belt that I mentored. For three years I had positive inventories and all my stores made money. During a one year stretch at one of my stores, I uncovered some shady issues with the store manager. After I gathered the evidence and created a file, I presented the facts to my superisors. Surprise!! I got fired on May 5th , 2014. After Years of positive results and exceeds expectations on my evals, and never having a bad mark on my record, I got fired for bringing forth an issue. What is more disturbing, the store manager in question, has a brother in law that is a big shot within Lowes. OH! The claim I was let go was, conduct unbecoming a loss prevention manager. I guess doing the right thing is wrong in the Lowes culture. Lowes also loves to retaliate against good people.

  • The Lowes in Pikeville, KY. has to be the worst ever. They only keep the employees who brown nose and disregard the hard working employees. They have just recently hired back a former employee who was caught having sex with an employee at the store. Most of the employees (managers included) are having affairs. If you are willing to sleep with a manager you can advance in the company. There is never any help available that is worth even asking for. The employees are not knowledgeable of the products, yet they try to sell them. Sometimes I go in there just to hear the sales pitch. The lady that works in HR smells terrible and has no care for how her poor appearance hurts the company. She doesn't have to worry about losing her job though, her family practically own Lowes. If you ever have to buy lumber plan to be there for hours and when you do drive back to the lumber yard there is no guarantee that the correct products will be loaded. I really wish Pikeville, KY could get a Home Depot. That company would do so well in this area.

  • I recently shopped at the Lowe's in nanuet n.y and there store is beautiful from the moment I walked in they greeted me until i left the bathroom was clean and floors were nice now I no were to shop for great costumer service its alot nicer then the Home depot

  • I'm having a problem with Lowes, incomplete work! Entry door installed, security door laying on my front porch. Can't get an answer to when someone
    will be here to finish the work.

  • I drove all the way from Brookland to Lowe's to purchase 24 pieces of treated 1"x6"x8' and five pots for my tomatoes. Although was not currently storming, it had recently been. However, at this time, there was no lightening, no thunder, no rain falling, and no reason whatsoever to prevent me from going into the garden center being as w/ the metal ceiling gridwork, metal poles set into the ground and etc. make it probably the safest place to be in the entire store during a storm. I was denied access to the pots and was told to buy some of the pots that they had inside instead because the lightening was gonna get me. I didn't want those pots, I wanted the ones that matched the ones that I already had. Home Depot had no problem w/ me buying my pots or wood and they are less than 2 miles away from Home Depot. Because of their attitude towards me, I will do all of my shopping elsewhere…..

  • Isn't it a class A violation for an ASM to lock an associate in the building then proceed to go home ,then call another ASM to go let them out when the alarm goes off and police show up !!! Only at 0624 June 11th 12th

  • Here is my story! On June 15th I went into the Lowe's store in Florissant, MO (suburb of St Louis) and purchased a 227.00 wooden bench that had to be special ordered. I was told that it would be delivered on June 25. Today I went online to see if I could track the order and it said now that it was being delivered on July 3rd. Under normal circumstances this might be ok. I ordered this as a memorial bench for my best friends 61 yr old husband who passed away 2 weeks ago, for this memorial. We were going to take it to the memorial this Saturday and friends and family were going to sign it and then we were going to finish it. Now I have no bench, Lowes tells me the manufacturer will not ship it overnight. I believe they will if someone gives them the Lowes federal express number, but they don't seem to care. When we would have gotten it we still had to put it together, so at the latest we needed it by Friday afternoon, but again no. It was Lowe's mistake to give us the delivery date of 6/25 instead of shipment date of 6/25 with 4 days to get here. They just don't seem to care. There are other home improvement stores around and you can be assured that a letter will go to corporate and this will go out on facebook and the story will also be told to my local TV stations. Update: now Lowes tells me the manufacture says they cant ship it until 6/27 on Friday. This has changed 4 times within the last couple of hours. This is ridiculous!

  • Lowe's in Shelbyville, KY refused to call a customer over the loud speaker who had a dog suffering from over heating in their vehicle yesterday. They told the person seeking help that they "couldn't get involved" and apparently were willing to let the dog die in their parking lot due to the heat.
    I will not be supporting Lowe's with my business any longer.

  • I have questions as to Lowes hiring policies and process. I applied for 2 open positions in the Lumber Dept for full time and part time, mostly interested in the full time. Ive had lumber dept experience with another company similar to Lowes in the past so I have experience in that department plus other related experience and I know Im a great candidate for this job. I believe I gave a good interview and expressed my interest in working at Lowes. I was told that not enough qualified applicants had applied for the positions so they have to wait til they get at least 3 people for each position to interview. WHAT? I mean. . am I not a qualified candidate and am I not ready to start? Yet they tell me they will have to WAIT til 2 more qualified candidates apply in order to make a decision??? EXCUSE ME! But is that just a line I was fed? Im a qualified candidate. I am interviewing for the job. I am ready to work. SO what if they don't have 2 other applicants. . they got one in front of them NOW and they are feeding me that bull?? PLEASE. What is wrong with this picture and what is wrong with Lowes? As I walked away I really didn't feel like I even wanted to be part of an organization like that because I felt I was there, I was available, and they should have grabbed me.

  • Lowes doesn't keep their promises and they give people the run around when you file a complaint. They play a lot of games and they aren't looking out for your best interest.

  • On May 7th I went to my daughters house. There was a doggie door and I was climbing over. Lost my balance and I didn’t fall but hit an end table with my shin. It hurt but nothing more than bumping my shin.

    Being diabetic and seeing red streaks I went to see Dr. Jonathon Bushman. He said the streaks were where I scraped it. He told me what to watch for, and stay off of it as much as possible. I was off the weekend of May 9th, 10th and 11th for my granddaughters High School graduation. So I kept off my leg all weekend.

    Going back to work on 16th, 17th and 18th.. I went to the head of the HR department Bonnie Haley, and showed her my leg. I told her I was going to try and work and I was going to take several breaks to put my leg up. It was Ok’d by her. The manager on duty for the evening was Travis and I explained to him. He offered me a phone job, but I refused because I didn’t feel that I would do a good job at that because I was not trained. At the end of the evening I was very tired but I felt that I hadn’t hurt my leg, yet the bruise continued down my leg.

    Memorial Day weekend was very busy at Lowe's #0205. Sunday 25th was just the same. About 10 minutes till 9:00 pm when I get off, they said they needed help in Lumber Department. My manager, Kyle Brown, Rob and I went over and swept and picked up some trash. At 9:00 pm we clocked out and went to the front door. The front doors are locked at closing time and on Sunday’s it is 8:00 pm. We have an hour to finish up any cleaning. down stocking and front facing that there needs to be done. Manager Jorge Maciel was at the door and asked us to go and finish us the lumber department. The Lowes employees clocked back in and went to do what needed to be done. Jorge Maciel knew about my leg and I showed how red it was getting and I needed to get off of it and told him that I had helped already in the lumber department and I needed to go home. He did not unlock the door. Jorge Maciel also went to lumber. The cashiers were finished and it is now 9:20 pm. One cashier called over the intercom to let the cashiers out. Rob the employee that knew that I had helped before 9:00 pm came to unlock the door. Rob said “Jorge said that only the Cashiers were to be let out”. I left anyway.

    How can a company as large as Lowes refuse to let an employee leave after putting in a full 8 hour shift. I tried so hard to do the right thing by working my scheduled hours with my shin injury.

  • I very dissatisfed with the Manager's and customer service at Lowe's customer mean nothing to them. they messed up and cannot own up . the saleperson order the wrong fridge and it downhill from there . No one has tried to resolve this issue we have just been passed around from person to person with no remorse. If this how you treat your customer this you be very sorry at end when no one shops there .

  • I am so ashamed of Lowe's. My husband is a Viet Nam Vet and has the new insignia on his driver's license and Lowe's refused it for a discount on a purchase. My husband was over there fighting to keep you people alive over here and you refuse to give him a discount. You are alive because he put his life on the line for you to be able to sit in your cozy office and deny him a small discount on his purchase. This was just put into effect this year and we paid to have it put on his license. Just because he does not have a VA card he is not considered a Vet??? He was not physically injured over there but he still served and defended you while over there. He still has nightmares about his ordeal but it is not bad enough to have to go to the hospital but that should not matter, the government has placed this ID on his license and it should be honored. It has been verified by the Dept. Of Motor Vehicles with his VA Identification numbers and DD214 official papers. You are just so ignorant to what they have actually been through just so you can sit in your cushy office and deny them a little bit in return for their actions. Great job on your part. I will take my business elsewhere from now on. Carol Staggers

  • Store 3006 Cashiers were hired in around $8.00 or so accordinging to experience in 2010. Now cashiers are hired in around $11.00 or so in 2014. The old 2010 cashiers with their experience are still nowhere close to making $11.00 an hour. Raises have not kept up and are equal to the newly hired people…..This is in an unfair practice…..This is happening in all departments. This is a moral booster????????? Lowes needs to send another message……treat all employees fairly is all the employee want.

  • I work for Lowes they force me to move positions because I do my job and I seen some shady stuff going on like Manager owning a landscape company and working some Lowes employees and letting them get by with smoking next to lumber in there vest, careless with customer info like credit card info by the PSE and he does the worse customer care I have ever seen.I tried to inform Management and was asked to go back cashier.when corp. Comes by they need to talk to the employees instead of hanging out with the managers they can find out more about what goes on thats why the managers are stuck with them they don't want the employees to tell.So beware of store 0637 knoxville,tn

  • This young lady has been working for Lowes 10 years and have a 3 year old child. She works the early shift from 7 – 4. They told her she need to start work at 5:30am. Daycare does not open until 6:00. The supervisor said she would see what she can do but will not promise anything. What a uncaring cow she is. Pay back can be a dog thats why things happen to nasty supervisors that don't care. I know I was one of thoughs supervisors until something happen to me where I could not be at work on time and I wanted them to feel sorry for me. NOT! I will take my business to Home Depot goodbye Lowes.

  • I will never shop at Lowe's again. I will go to Home Depot because they are doing something about changing there pesticides so the bee population is not killed. They care. Lowe's does not and Lowe's is ignoring anyone who approaches them about it. Here's why:

    A message from the leader
    Organic Consumers Association
    Pledge to buzz Home Depot and Lowes on Facebook & Twitter!

    Posted By: Organic Consumers Association (campaign leader)

    The "Show Bees Some Love" actions in seven metropolitan areas attracted local and national media, drawing much-needed attention to the critical role pesticides play in decimating the world's honeybee population.

    Home Depot responded to the campaign, telling a CNBC reporter that the retail chain has been "working on" an alternative to neonicotinoids (the class of pesticides scientists now believe play a key role in Colony Collapse Disorder) for "some time," and that several of its suppliers are already using replacements. We plan to hold their feet to the fire until they follow through.

    Meanwhile, Lowe's is still giving us the silent treatment.

    We, along with our allies Friends of the Earth, SumOfUs.org, Pesticide Action Network and other groups, plan to keep the pressure on Home Depot and Lowe's. Through petitions, letters, talks with the companies' CEOs. Whatever it takes.

    And what about the U.S. Environmental Protection Agency? It's been busy approving more bee-killing pesticides. All the more reason for consumers to pressure retailers, and for Congress to act.

    For more videos, photos, press coverage and how to send your photos and videos, click here.

  • How dare you decide that you are GODS emissary. Only one holds that title and what was said
    "He who is without sin among you, let him be the first to throw a stone at her."

  • On January 9, 2014 I was shopping at Lowe's in Alabaster, Alabama. I was purchasing goods valued at $593.39 and was going to take advantage of the promotion of six months without interest. At checkout my account was discovered to be closed so I attempted to gain another card account but was denied. In 2012 my Lowe's purchases totaled $2188.51 and in 2013 my purchases at Lowe's was $3212.37 for a total over two years of $5400.88. These purchases do not include the purchase of $593.39 on Jan. 9, 2014. I know practically everyone in the store and some even before the Alabaster store was built. In other words, I have been a long time customer of Lowe's. With my failure with Lowe's I proceeded to your competitor, Home Depot where I obtained a credit card immediately. As a scientist and executive with AT&T I knew the customer is vital to any business. I do not feel that Lowe's has learned that lesson. I hope you success and much improvement.

    J. R. Haskew

  • I can understand the frustrations with Lowes. My husband and I had a heat and cooling system installed at our home last year. A rep for Lowe's came with the contractor to our home to give us a proposal. In the proposal it stated that we were eligible for a BGE rebate of 500.00 and a 750.00 rebate from the manufacturer of the system. We received the rebate from BGE and never received the mfg. rebate. When I called the installer they said they only do the paperwork for the BGE rebate and they would have the Lowes rep to call me. He did but when he called he said the rebate was an instant rebate and had been deducted from the price of the system. That's not what the proposal says. I'm taking it further and see what happens. Plus the price was higher than other proposals. So I don't know how they justify that it was an instant rebate.

  • I am upgrading my home, so I went to the ONLY DIY store in my area, Lowe's in LaVale, MD. Rude, nasty, nonprofessional individuals referred to as "Customer Service Representatives", gladly took my over $2G and then basically treating my like dirt. Oh, "…we will be with your throughout the installation process." NOT!! I will never enter that store again, hey Cliff, Tom, Gloria and all the rest of you surly individuals, if you have customers so much find a job where to do not have to display constant attitude to those who pay with cold, hard, cash!!!!

  • I would like to take issue with the phone service at Lowe's. I shop at both of the Spartanburg, SC Lowe's, and the Gaffney, SC Lowe's. I would like to start off by saying that the people who work at these stores are great, and when I am in the stores, the service is great. However, when I need phone assistance from any of these stores, or other stores, the service takes a huge hit. I have talked to the employee's that answer the phone, assistant managers and one manager about this issue, and I just get no where. You either get passed around until your call is dropped, or you get disconnected. You can call back many times and even tell the employee what continues to happen to you, but it doesn't help. I tend to think that if the service is that good in the store, but the phone service is bad. It makes me believe, from my many years in business, that the training in this area is lacking. Lowe's management please listen !!!! You are not the only one with this issue. You can turn this into an opportunity to out do the competition. Please recognize the fact that a large portion of your customer base is in business. It takes a lot of our time to work up estimates and get pricing. We don't have time to wait 15 or 20 minutes every time we need prices. I buy a large part of my materials from you. However, it is inevitable that as soon as I get tossed around on the phone, I go straight to a competitor. I would rather do business with you, but I will go down the street and buy my materials from a person who knows nothing about the products they sale or how to use them, if you continue to miss use my very limited phone time. I hope this message has not been in vain. thank You.

  • Customer Service at the Cape Carteret, NC store is non-existent. I've been trying to have new flooring installed in my house since AUGUST. Today, it's December 2 and they still haven't gotten it right. The flooring installer doesn't even return calls. When they show up and there is No One in the house to let them in….oh well, I tried to let you know! The flooring estimator at the store is so incompetent that the contract had to be re-done 3 times; it still has Errors. The Corporate headquarters really needs to conduct due diligence here and find out why their service is so bad. Either they are illiterate, incompetent, or have zero pride in doing a job well done; it has to be fixed. Management is not managing. Why do you pay people who are incapable of doing a good job? You are not getting your $$'s worth out of these employees They are so bad at their job; they are not even aware of how truly awful they are. Hello, Corporate…are you listening?

  • December 2, 2013

    Re: Item #150803-Bosch Deluxe Power Box Jobsite Radio/Charger

    Dear Sir or Madam:

    Today I tried to order the above mentioned product for my husband for Christmas and to my dismay found out that your corporation does NOT have this product anywhere in this COUNTRY, yet you advertise it on your website.

    We first called our local store in NY and were told that it is on a "non-stock item" list and CANNOT be order at all in the New York/PA area.

    We then called your New Mexico Office and they told us that it is not available anywhere in this country.

    So my question to you is this: WHY ARE YOU ADVERTISING A PRODUCT THAT CANNOT BE HAD IN THIS COUNTRY?

    Yes it says "out of stock" but that itself is a misnomer. It is NEVER in stock. We cannot ORDER this product at all. Your offices CANNOT say when or if they will ever get this product. They referred us to Germany. Really? Germany????????

  • I was shocked when I went to my local store to shop and found on display reference Jimmy Johnson winning his sixth NASCAR championship. Of course this was true of the other five. I believe LOWES is a great sponsor of the Hendricks 48 Chevy and hope they continue to support NASCAR far into the future. I believe they could do a better job of promoting this in the stores selling collectable items for all ages. Thank you, long time NASCAR fan.

  • I purchased a refrigerator from the Lowes and in less than 30 days the refrigerator is not working. Loews refuses to replace it but wants to send a repair man out to fix a refrigerator that was supposed to be new in the first place. This is totally unacceptable.
    One very unsatisfied customer!
    N. Anderson

  • I'm a VietNam Vet and I work at LOWES (Store #6834760) right next door to WalMart Store #5099 in Grand Junction, CO. LOWES in no way acknowledged my service to this Country on Veterans Day but when I went next door to get a few groceries, Jeremy Rank, Store Manager of WalMart, was standing by the door and shook my hand and thanked me for my service. He was the only one all day who said anything to me. Why doesn't LOWES have more compassion and respect for it's Military employees?

  • My husband has not had the Lowe's card very long and I can tell you it SUCKS, from the get go we had problems making payment to the credit card I pay my bills ON LINE and the system would REJECT MY PAYMENT my bank never saw anything on this but they INSISTED IT WAS MY BANK then I called them to see about why the payments are being rejected they said it was not on their side first they said the site to pay was down and I couoldn't make payment so they took payment. The last time I did payment I got a CONFERMATION NUMBER I thought if you get this your payment is accepted WRONG they said it will take 2 DAYS to clear???!!!! I have a running ledger and I write this stuff down now that this AUTOMATED SYSTEM has not took payment and I either have to go to Lowe's or pay $10. fee to make payment and even that is not for sure. The last time the system said it didn't accept payment then it called a day later and said yes it did. Now my husband credit is going bye bye because of this credit card and to tell you the truth when this credit card is done and paid off I will not have it again oh and the credit card is dead THANK THE GODS I would of stop it canclled it or what ever to get rid of it and I will TELL EVERYONE DON"T GET A CREDIT CARD FROM LOWE'S i ALREADY PUT ON MY FACEBOOK ACCOUNT ((((IT WILL RIUN YOUR CREDIT BECAUSE THE STUPID AUTOMATED SYSTEM WILL NOT ACCEPT YOUR PAYMENT)))))))) MY NAME IS RHAYDEN and my email is devilsfreedom@yahoo.com, I don't think anyone of the brass (CEO or…) reads any of these but in the chance they do be a miracle. maybe they will LEARN SOMETHING ONE DISCRUNTLED PERSON. OH and they of course will acceptit if YOU BUY SOMETHING HUH…….. no I am not going to be unknown I want them to know who I am.

  • my son just went to lowes in Seaford, De to purchase deck boards. there is a sign posted 10% off all decking wood including composit decking. He completed his purchase and left the store. The manager along with another customer came out to his truck and accused him of stealing the 10% off. The manager stated my son needed to return with him to pay this 10% back to the store. The entire wood section has signs posted for 10% off. Once my son refused to pay the 10% back the manager accussed him of theft. The manager called the police which showed up and found no theft had taken place. This manager should be fired. A paying customer who witnin the last few months has spent over $10,000.00 at this location. Shame on you

  • I tried to purchase decking supplies online on your website (Lowe's) linking thru DiscoverCard where I am suppose to get 5% cashback. The order did not go thru. I tried over 10 times. The Lowe's website told me to call customer service. I did and ended up placing the order over the phone. I should have received the 5% cashback. The order was for $4805. I tried calling the Lowe's Store and Discover Card and am having no luck. I also tried to make the purchase online directly from Lowe's without linking thru DiscoverCard and it still didn't work. I hope Lowe's credits me with the 5%.

  • No wonder there's no loyalty to corporations anymore–firing a long-time employee in Elizabethtown, KY for looking out for Lowe's interests! I'm disgusted…and Home Depot is close by.

  • As a long time customer of Lowe's, I find this to be totally reprehensible to treat an employee like this when she was so loyal to teh company to do what she did. If this is not taken care of wioth her rehiring and back wages paid, I will be doing my shopping at Home Depot from now on.

  • It appears you fired an 18 year employee for trying to keep some merchandise from being stolen, and NOW you're investigating the incident it's based on? I'm not planning on visiting your store again soon.

  • Firing an employee for trying to save the company's merchandise from being stolen? How did she put anyone at risk? By taking down his license plate?

    Seems to me to be an excuse for firing someone who happens to not be 20 something. You should be sued. And well, you certainly aren't going to gain new customers with the kind of policies you seem to be making and 'enforcing'. Who would want to work for you knowing that you'd throw them under the bus for doing the right thing?

    Stupid is as stupid does.

  • I read the story about the woman who was fired after 18 years of employment with Lowes for stopping a shoplifter. It is disgusting and shows that this company could care less about its employees. I will NEVER step into another Lowes again. Shame on Lowes!

  • I am very disappointed in Lowe's in Elizabethtown, KY, for firing Karen Sizemore after she went after a shoplifter. While it may not have been the smartest thing to do, she was only trying to do the right thing, and certainly does not deserve to lose her job for that! This faithful 18-year employee deserves her job back and deserves compensation for her lost work hours since she was fired. I personally will think twice about shopping at Lowe's until I hear that Karen has been rehired.

  • Firing Karen Sizemore is shameful and ridiculous. Home Depot here I come. I do not support companies that treat their employees like this.

  • I had always been under the impression that Lowe's was a good company, but after hearing of an 18-year Lowe's employee losing her job for catching a shoplifter, as well as reading some of the comments by former employees, I will be sure not to choose Lowe's in the future for my business. I prefer to support a business that respects and values their workers.

  • I cannot believe you are firing your Kentucky employee for chasing the shoplifter. I do understand why it is company policy to not do such things and I would totally understand if she were given a warning, but to fire her after 18 years of employment makes no sense, puts an ugly face on your company, and will undoubtedly cause many of your customers (myself included) to go back to Home Depot. I have stopped shopping at Walmart because of their tactics, so it's no stretch to give up Lowe's (where sometimes I feel like we spend half our lives) in favor of another store. Please reconsider your stance about this woman.

  • Using Rush Limbaugh? Firing Karen Sizemore for helping cut losses that you pass on to the customers by confronting a shoplifter? You guys are out of touch and out of my wallet. I will proudly pay more to the local mom and pop business.

  • I hope she sue's Lowe's for creating a un safe work place by catering to thieve's.
    Corporate policy is out of date and if they won't support their employees getting a license plate number then the entire board of directors should be fired.
    With their lack of moral character they could always get a job washing cars for car jackers.

  • I just saw the story about a woman that worked at Lowes for 18 years and being let go because she followed a shoplifter out of the store and got his license number. To me that is stupid. The person stole $600 worth of merchandise and she gets fired. The boss needs his head examined!!

  • I Just saw on line if an employee got terminated for following a shoplifter. She work for you 18 years instead of commending her effort to protect your property, you fired her. I can understand written notice or maybe a day suspension, but not fire her. I think you just opened yourself for more theft as shoplifters will continue as you prefer they walk out with merchandise. I wonder it its cheaper for you to insure your merchandise and if you can catch the thief to prosecute them, then to keep a loyal employee of 18 years. As for me it tells me you don't care for employees as you should. That relates to employees not caring, so it will be hard to get good help So I shall give my business to you competitor from now on. I guess HOME DEPOT wins.

  • Your company decision to terminate your employee for breaching company "guidelines" regarding her attempting to retrieve stolen property is astoundingly stupid. Education, a warning, verbal or written are appropriate responses. Termination is overboard. It is obvious that you are trying to send a message. This is not the way to do it. I have spent many $1,000's of dollars with your company and will do so no more. I am going to terminate my charge card and do business with a competitor.

    Your employee while maybe making a mistake was defending your company. As a customer I am offended at your decision since I pay the cost of poor loss prevention. How is it anyway that an individual was able to walk out of that sore with such a large and expensive item. You are just encouraging employees to turn their back for fear of corporate policy.

    All it takes for evil to prevail is for good people to do nothing!

    Re-educate don't terminate!

  • Karen Sizemore worked for Lowes for 18 years. She lost her job yesterday because she chased down a shoplifter who stole a $600 tool kit from Lowes last week. The shoplifter is in jail and Karen is unemployed. This is the thanks she gets. I realize Lowes has policies in place to protect their employees and their customers but this is NOT how you treat an employee of 18 years. Give her her job back.

  • Just finished reading the story of a (EX) employee Karen Sizemore that was fired for trying to stop a shop lifting at the story she was working at. Understanding that it is LOWES POLICY for employees not to interfere in this kind of situation, but to fire a 18 year employee is taking it to extreme. I think it is overkill, a talking too where she understands without a doubt NEVER, NEVER do it again is the course of action that should have been taken. I have always shopped LOWES. But will be shopping at HOME DEPOT until KAREN SIZEMORE gets her job back.

  • In all the years I have worked for Lowes I can say the managers are more worried about their money and not the customers. Why else would you not find anyone to help you when you shop there. Even the cashiers can't call for a price on an item because there is no one in the department working. I sincerity believe the people that work there want very much to help the customers and they really care, and work very hard but with all the work they are given it makes it very difficult. How would you feel if a manager came to you and said you could keep your job if you could learn Spanish in 3 days.

  • I work for Lowes and enjoy my job most of the time. What I do not like is the way the company does not let its management team stand up for the store employee's. I work the service desk and we are yelled at, threatened, swore at and at times people actually come towards us. A lot of the anger is because employee's in departments won't pick up the phones,and that leads to what people believe is my fault, well I cannot walk back to plumbing and make them. But when these employee's do not do their end of the job, they can be reprimanded, but the customers cannot have a word said to them. Other stores would let you hang up on people or ask them to leave the store when they are ranting and screaming…but not Lowes. And if my managers would say a word to these irate people they would be fired….what a shame. Also the attitudes of some our employee's in that store are awful, they have been there too long and feel they have Cart Blanc, they scream at you and throw fits, and throw merchandise and ignore you when you are trying to please a upset customer as it is….they do not want to be bothered out there on the floor, they say they are busy, well you want busy come up to the Service Desk for one day and work it all day….you will see busy. Also I work in a store that their was a Tornado spotted and did touch down in the area, my Managers and Asst. Managers were watching the weather station and listening to alerts the whole time, all other stores around us either took customers and employees to the back of the stores or closed, not our store. They called our District Mgr, and he said "Business as Usual"…isn't that wonderful he was home with family and in a safe place, the heck with us in the store and customers of Lowes. How dare he make that choice for you and put our lives in danger, that man should of been fired the next day, but no they fire people for walking out the wrong door. Ok now I feel a little better, but if I would send this to Lowes Corp. I would probably be fired for saying the truth….

  • The recent response that I recieved to a complaint sent to customer service regarding a mistake made at a local store was insulting.
    Your customer service reps need to be better trained in customer relations.

  • Terrible customer service. I called and asked for doors and windows. 10 minutes later I was still getting transferred. Called back, asked to speak to a manager. Jeff the manager answers, I say can you please transfer me to windows and doors I been transferred back to customer service 5 times, and now the getting attitudes. He said sure I will walk down there right now. After being on hold for another 4 minutes, I just drove to home depot. Between Home Depot and Walmart I will get these 3 houses done…….. LOWES CATONSVILLE MARYLAND………. BALTIMORE NATIONAL PIKE

  • Dear Sir;

    Today while in your store in Avon In. I turned a corner in an isle and almost was tripped by a man who had a dog on a leash. Mind you this was not a service dog but a pet. This man said the store manager let customers bring pets into the store.
    When I asked the manager, he said he did allowed pets in the store. I couldn’t believe Lowe’s would have such a careless policy. First, what good purpose does this serve, none at all. Second, what if the dog makes a mess on the floor, and I was to fall as a result of the mess or I became tangled in the dogs leash. Who pays? The dog, the dog owner, no I will be suing Lowe’s for their negligence policy. Third, I have little grandchildren who love dogs. And they love to play with our black lab. This dog is very docile, but not all dogs are. Every week we read in the paper about a child being mauled be a dog. If you let pets into the store where will it stop. Small dogs, dogs with fleas, big dogs, and mean dogs.
    I wonder what would happen if one of my grandchildren had pulled this dog’s ears. Which they often do. Colleen, our dog have taken the tug in stride, or would have the dog bitten my granddaughter or grandson. Once again who do I sue? The one with the money, the store. Not the dog, not the dog owner, but’s Lowe’s because they permitted the dog into the store making the store unsafe for my grandchildren.
    Your manager asked if my grandchildren were with me at the store, I said no. but that doesn’t matter. Other children were present in the store. If you are a parent or a grandparent, you know how special our children are, you also know quickly our children can tempted by a pet. If this is your policy you must change this policy. If it isn’t post a sign that says no pets allowed..
    I will be looking toward you resolution of this issue before something bad happens. If you wish to me a continue as a customer, you will only permit service animals in the store.

    ` Jared English

  • I went to the palm coast store with a friend and had a manager in the store that he knows tell me that he could get me a serious discount on whatever I needed. All I needed was to give him the sku numbers and amount of each. I would have wait till he closes and he'd call me. Said I needed stuff now, won't be going there again

  • LOWES IN CHESTER NY HIRES CONTRACTORS WHO STEAL!! A CARPET INSTALLER STOLE 2 BLANK CHECKS FROM AN OLD CHECKBOOK AND CASHED ONE OF THEM. CHECK LOOKS LIKE IT WAS WRITTEN BY A CHILD…UNSIGNED! THERE WAS NO POSSIBLE WAY ON EARTH IT WAS ANYBODY ELSE! NOT GETTING ANY HELP FROM MY LOCAL LOWES, SO I AM TAKING MY STORY EVERYWHERE! ASK ME

  • Shopped at lowes in Morristown Tn today for a 18000 btu air conditioner, they were out of them. Asked the manager if he could give a discount on the 25000 btu which was less than 10 percent higher than the25000 btu. Left there and drove straight to HOME DEPOT and they gave me the price less 10percent on the 25000btu. Also this lowes installed a floor in my parents kitch and did a terrible job, took the forever to replace it. Seems that the store Manager they have now has hurt this lowes more than helped it!!!! We will do all our business at HOME DEPOT now, than u Blowes!!!!!!

  • They are a complete joke, bought a washer and dryer from them and the washer tub was broke they said they did look at it before they shipped it and here they never put the screws in the tub so when I went to use it the water poured all over my wood floor warping it when we called to complain they said they would replace the washer and they would send someone out to look at the floor that was a freaking year ago and still nothing and everytime you call to get somewhere they take it as far as they can go and then squat nobody gets back to you and forgets about you,

  • I've read many of the complaints about Lowe's employee experiences and have a simple solution to these issues. First; you're not going to get anywhere if you continue to post "anonymously". This shows fear of repercussion – which is completely unfounded. You can only expect [nothing] if you post this way. Second, clearly state your case. Your sounding board is the posting site. Let your voices be counted. Not all Lowe's manager's/employees are the same. Most do care. You just need to trust that fact. Third, I am not affiliated or associated with Lowe's whatsoever. I am only a customer and a business owner and read as many people such as yourselves with complaints but, fail to act of them. Inaction is the best form of failure. Lowe's is a great company because they started great. Unfortunately, a few bad apples have had encounters with [you] and only your inaction will keep your voices unheard. Now, rise up. I'm certain this will help. Best of luck.

  • Who ever it concerns
    about your store in Oaks pa (age discrimination)

    I was an employee like many other older people at your oaks store for the season they left us go in stages which we knew would happen . But they also told a few of us to keep applying for jobs as they wanted us back . The Monday after June 11 we all had interviews which was a bunch of bull
    I applied for 7 jobs and was turned down for every job

    HR is not good in this store does what the Front manager and the so called head cashier which says to do if they like you they keep you

    To me this is age discrimination they have not hire any seniors back all young people and if they
    did they put them in a are that they end up quitting

    I was so called trained for 1 ½ days then put on a register while other if they like you you will be trained better and kept

    Maybe should look and re-evaluate your management and change it

  • Elaine
    I wasn't going to write a comment but after reading some of the comments and complaints I just have to do this. For the past 4 months I have been going round and round with the Lowe's in State College, PA. In fact two years ago I had Lowe's install carpet in my house and that was a disaster in itself. In May 2013 my husband purchased a John Deer Riding Mower, first delivery was made two weeks after the order and one night in the garage produced a large oil leak on the floor. No problem Lowe's switches out the tractor with a new one, one week later. This tractor contained a large mouse nest under the hood on top of the engine. Wouldn't that have made a nice fire if my husband wouldn't have found it before starting the engine.

    Within two weeks of purchasing the mower I purchased flooring for my bathroom. Two weeks later an installer came to put down the flooring. Another problem, the flooring was cut the wrong way and would not fit the entire room. So, with the bathroom torn apart I wait another two weeks for the correct flooring to come in. So, it has been 6 weeks since the bathroom was prepared for the flooring, which we had removed the toilet, and had to put it back in until the flooring comes again. So as yet, I still don't have flooring in my bathroom.

    Oh, I forgot to say that when we purchased the John Deere riding mower, we were to get a FREE small trailer to pull behind the tracker. Got a phone call that the wagon was at the store, went to pick it up, oh surprise, there are no wagons at the store. And there would not be, so they gave us a $100 gift card to replace the wagon. What next.

    I really thing that it is time for Lowe's management at State College, PA store to evaluate the people that they send to do any of their installs, problems continue to mount and installer and contractors that work on behalf of Lowe's need to be reviewed. Also, would be a good idea to clean and check all of their tracker that set outside all the time before they are delivered to customer.

    Discussed.

  • Hello,
    I am trying to reach someone in the company that deals with something like Research & Development. I have a business that is similar to Red Beacon a company that Home Depot recently purchased. I will be their competitor and was curious if you folks would be interested. I tried calling your corporate office but wasn't able to get to anyone significant. I would like to get together and present the business plan sometime. My name is Brandon Higgins and my contact is 603-380-1463.

  • I use to be a loyal customer of Lowe's until now. This passed Friday "6-14-13, was my last attempt to shop at the only Lowe's in Laredo, Texas. At least a half dozen times of going through the same frustrations has prompt me to write this review. Lowe's claims they care about customer service; this is a total misrepresentation of those commercial claims !! In fact there is NONE; on my last visit this Friday I aimlessly walk up and down the store aisles looking for an associate. When I finally did find one I was informed that they were not assigned to the dept. I was referring to and that they would have someone paged. Unwillingly I returned to the designated dept. knowing the end result would be "NO HELP". Sure enough after 15 to 20 minutes no one showed, my cart was full of approximately $100.00 dollars of items. I Left the cart in the aisle and walked to the only cashier in the place. After waiting in line to speak with her; I requested the store manager. Of course he would not answer the page and I waited again; finally I exploded and turned my frustration on the cashier. Her only response was and I quote, "everyone complains about this", "the management doesn't do anything about it", "they've known about this problem for sometime" and "its not my fault".!! It was at this time that I knew I had to write a review about this store and the continued insufficient and NON-EXISTING customer service … Thank God for Home Depot !!!

  • After working 12 years for Lowe's Companies, I was given my walking papers due to the Corporate heads mismanaging funds and not taking responsibility for their own contribution to the demise of the Lowe's brand. This is how thoughtful Lowe's was in laying people off: we were given a phone number to call into and listened to a recording of Revis Felts (I'm assuming, since she never properly or formally introduced herself to the dept) telling us she no longer needed our services, and I quote "thanks for your service with Lowe's. Goodbye." In other words this was the thanks I received for countless years of busting my ass for a company that does NOT care about its employees. I've made this company WELL OVER my 12 years of salary, TIMES 3.

    For anyone thinking about working for Lowe's, please take heed: there is absolutely no loyalty, no seniority, no respect within this company. They will sacrifice you before they sacrifice their own millions of dollars in bonuses.

  • The image of the AMERICAN FLAG sold as a doormat? This is an absolute outrage that someone in your corporation would be authorized to produce the image of our precious American flag to be sold and used as a doormat to wipe dirty feet on!!! As someone who believes in what the American flag stands for and the respect it deserves, I personally find this highly offensive and you can rest assured, I will be shopping elsewhare in the future.
    AS AN AMERICAN CORPORATION YOU SHOULD BE ASHAMED OF YOURSELVES FOR ALLOWING THE APPROVAL AND AUTHORIZATION OF THIS PRODUCT TO BE MANUFACTURED AND PLACED IN YOUR STORES???

  • I want everyone to let your friends and family know I was hired on at Lowes all I needed was the drug and background test done. When I went to do these things they did them in the office he dropped my swab on the ground but still considered it not contaminated my drug test comes back postive which I knew was not accurate for I have never even smoked a ciggerette in my life! The company they sent my samples off too then left on my voicemail my results saying I was using cocaine! I then went to another LOCAL drug testing lab and my results for everything came back negative! They then refused to hire me saying they had to go with their first results, but it's ok because I do have me a really good lawyer because first your facing confidentiality and defermation of character and the corporate office need to really know who these outside companies they are dealing with giving false results on people! They have messed with the right one now!

  • Did I heard to be true or not that Lowes is selling a doormat in the shape and color of our American Flag?

  • WHAT A DISGRACE SELLING DOORMATS LOOKING LIKE THE AMERICAN FLAG. UNTIL YOU REMOVE THESE FROM ALL YOUR STORES I WILL BE DRIVING 50 MILES TO A HOME DEPOT. I AM A VETERAN AND FOUGHT FOR THIS COUNTRY AND OUR FLAG AND IT IS NOT TO BE WALKED ON. WE THANK YOU FOR THE DISCOUNT YOU GIVE TO US VETERANS BUT A DOORMAT FLAG IS A DISGRACE.

  • Lowes has the worst online delivery service! They tell you that your item is on Back order the day after it was suppose to arrive. If I had a bigger media outlet I would post this message so every one can read it. I don't want anybody else to get stiff like me

  • Lowes is not an equal oppertunity employer! Iwas employed at Lowes in Seaford Delaware. I have a physical disability of mild cerebal palsy but is capable of working. Lowes hired my as a cashier, but then made me also have to lift and stack 50 to 100 pound items.I had a meeting with the supervisor and the HR department to discuss my limitations and requirements. Told them I am physically not able to lift 50 to 100 pounds and would need a stool at my register. They were inconciderate to me.They refused and were unaccomodating to my needed request and told me to work as demanded by the superviors or resign by Friday.I greatly enjoyed my job as a cashier and will greatly miss being there, but I saddly and regreatly have not choice but to be forced to resign due to their inconcideration to my request for need accommodations.

  • To Whom It May Concern,

    I was recently terminated from Lowes 650. It was due to "Not working my schedule" I believe that this was extremely unfair. Prior to my termination I had a excellent review and raise. I was a good employee and enjoyed coming to work every day. I was constantly asked to help train other employees and teach them Lowes policy. I would gladly teach any new employee I believe the best way to learn is from others. This allows employees of Lowes to give the best customer service to all customers from what they've been taught from senior employees. I can't tell you how many times customers have told me they appreciate the knowledge Lowes employees have. Many of my returning customers enjoy shopping at Lowes and coming back to see me. I'm knowledgeable and I take to explain things to every customer. I feel that I had a great network of return customers because I would go out of my way to help them and get answers for them. My work ethic is come in early and ready to work. I was reprimanded for coming in 5 to 10 minutes early. I would also be asked by managers to come back early from lunch breaks to help out customers in departments with no scheduled coverage. I was fired for not working my schedule because I cared too much that there wouldn't be coverage in the department for customers. I would never go over the 40 hour work week which was Lowes policy. I would speak up and say something when the schedule wasn't right resulting in a schedule change. Well the krono's system didn't like that at all. The approved schedule change by a manger would result in a red flag in the system. I kept all of my manager approved schedule change emails however this would do me no good. 5 minutes after being fired I was locked out of my emails. That to me sounds like a red flag of suspicion. There are plenty of male employees that leave early, change schedules, come in late or just don't show up. I understand Lowes policy that 7 minutes late is really not being late too Lowes standards but to me that is being late. I say male employees because honestly there are not that many female employees that work at Lowes 650. Since being fired there have been several other senior employees that have been terminated that had a long career at Lowes. There has also been some employees that have left for the ways that have been treated. Soon Lowes 650 will have no senior staff members left to hand out excellent customer service. Coming into work every day and not knowing that you will be the next to go is a very unsettling feeling and not any way to treat your employees. I'm not sure if as a company this is your new policy to get rid of senior staff members that have been with the company for a long period of time or making a good amount of money. Thank you for taking the time to read this any questions please feel free to e-mail me back.

  • LOWES SUCKS,

    I worked there in Plymouth Meeting PA, I offered to help in hurricane sandy, I raised my hand with one other guy, out of 30 employees that day. I GOT FIRED THAT DAY. My manager SEAN P LAWLER, IS A LIAR, AND ONLY CARES ABOUT HOW MUCH MONEY WE CAN MAKE FOR HIM SO HE LOOKS GOOD INFRONT OF THE DISTRICT MANAGER, DID HE ASK IF ANYONE FAMILIES WERE OKAY??? NO HE DID NOT CARE. MY WHOLE FAMILY LIVES IN JERSEY ON THE COAST….I WON A MY LOWES CONTEST, NEVER RECEIVED MY PRIZE, I SIGNED UP 17 PEOPLE 1 DAY….HAD TO WAIT A YEAR TO GET MY FULL BENEFITS, WITH MY HEART CONDITION, DID I EVER RECEIVE THEM?? NO…THE COMPANY SUCKS. ASK SEAN P LAWLER WHAT HAPPENED TO HIM AT BEST BUY, AND WHY HE GOT FIRED FROM THERE!! SHOP YOUR LOCAL MOM AND POP OR HOME DEPOT

  • I purchased a side by Frigidaire Refrigerator Freezer, August 8, 2011, from Lowe’s. The Refrigerator is gone out and I have lost food. A Lowe’s representative told me they do not cover food spoilage because I did not purchase an extended warranty, and I should contact Frigedaire. I pay $640.00 a year for a Home Owner’s Warranty that covers home repairs and appliances. Therefore, I do not need to twice for the same protection. This refrigerator is not even a year old and it has gone out, which means you are selling inferior appliances.Today is April 17, 2013. My refrigerator has been out for over a week, and it's still not repaired. I have a child in addition to myself to feed. I called Lowe's and the Maytag Representative who came out. The issue is still not been resolved. treat the consumer how you want to be treated. if it were you, you would demand what I am asking for and receive it; but you refuse to give it to me.

  • On April 5, 2013 I called the Corporate Office to address an issue that I had at a local Augusta, GA store. I was informed that management from the Corporate Office would call me within 24 hours to address the issue. On April 9, 2013 I called the Corporate Office again because I had not heard from them. I was informed that the Corporate Office has 24 business hours to contact me and that I was on their schedule to receive a call today. On April 10, 2013 I called the Corporate Office again because I did not receive a call on April 09, 2013 as I was told by Customer Service. The conversation that I had with Customer Service on April 10, 2013 was that we will have the Manager from the store call you. I informed Customer Service that I had spoken with the store Manager on April 05, 2013 and that was one of the reasons I was calling the Corporate Office. The Customer Service Representative placed me on hold for about 5-7 minutes so that she could review my case. Upon her return she informed me that the Corporate Office must re-open my case.

    I cannot believe that my case was closed when no one from the Corporate Office ever spoke with me. The Customer Service Representative informed me that she would expedite the issue and Marketing from the Corporate Office would definitely call me on April 11, 2013. Well, April 11, 2013 has come and is almost gone and no one from the Corporate Office has contacted me.

    For Lowe’s local store and especially the Corporate Office to treat a patron in such a manner is pathetic, unprofessional, and unacceptable. I wish any future patrons of Lowes the best of luck because I cannot see myself using their products or services any longer.

  • I used SealKrete epoxy-seal garage floor paint this weekend. 36 hours later the paint has disintegrated into powder. I followed all the directions on the can, I've used epoxy paint before so this was no big deal. I spent 2 days on prep work before I painted the floor.

    The Home owner is really pissed off!, but not at me. She watched me do the job. She has already made a video of the paint turning to powder as she sweeps the floor with her other hand.

    I need to know the proper person to contact at Lowes Corp. Office, somebody who actually cares about a problem with one of their products, and able to do something about it.

  • I will never shop at Lowes again. . I had applied for a couple jobs there as I needed a job. I have worked in home improvement and construction for the last 10 years. I also have worked in a lumber hardware store in the past for a few years. I interviewed with Lowes at one of the local stores and they did not hire me. I had noticed one of the jobs I had applied for listed on their web site and decided to call the HR woman and ask her WHY I was not hired so I would know what to do better perhaps in my job search. I was nice to her. BUT she was definately NOT nice back to me. The HR woman was rude and nasty to me with arrogant attitude. She said one thing to me that was not correct and when I politely corrected her she said that I was backtalking to her and in a nasty voice said THAT was the reason they probably didnt hire me. SO I went to talk to the Mgr of that store and tell him how nasty his HR person was to me on the phone when I was simply asking politely for some feedback to help my hob hunt. He basically made excuses for her and basically told me that THAT WAS THE WAY THEY DID THINGS. Excuse me! Is that the way they treat people. . Really??? That woman was way out of line talking to me the way she did when I was ONLY seeing information to help me out with TRYING to get a job with them BUT if that is HOW they treat people I would NEVER want to work at Lowes nor shop there again and that is what I will tell everyone I have a chance to . . .NOT shop there. That woman should be fired for extremely poor management and customer service skills. When I mentioned this to the Mgr he basically scoffed at the idea. What kind of Mgr is that?

  • I am currently employed at lowes in sanford maine 2388. Currently I am being harrassed by one of the assistant mannagers sean. He has been harrassing me behind my back to other employees saying hes looking for every which way to fire me and that i am a f***ing idiot. Today i was assisting a customer and we had an all store meeting and i was able to go due to the customer and he was asking other employees wear the f*** i was and how much he cant stand me. 1. he shouldnt be a mannager because he has no idea what hes doing. 2 he should of been fired two weeks ago because of him making an employee rap an unsafe pallett of 40 pound bags of tube sand and having it fall off of the top self and almost hitting a customer shopping. 3 hes always cursing to employees or at employees. the list keeps going on and on and i would like for him to lose his job or be demoted and if not i will make his life living hell.

  • To the guy at 2788 9mile rd, Do you know if Rick Brown is the store manger because they have a new postion open there. I understand alot of whats going on there and agree. I worked there year and maybe half ago

  • lowes is a terrible company- don't ever work for this big-box piece of crap. Don't shop there either- their margins are enormous and you will get screwed by unreliable and inadequate management every time.

  • I will never shop at Lowe's again. I made my first – and last – purchase there on March 9, 2013 from the Puyallup, WA store. I went to buy a refridgerator. I ended up dealing w/a salesperson who made it very clear it didn't want to work that day, and then had the same experience with his supervisor, I then got transferred to the Tukwila, WA store by phone b/c Puyallup couldn't stand by their "guaranteed delivery date", the delivery personnel were disrespectful and bordered on incompetent, not to mention they sliced the bottom part of my fridge in several places w/their utility knife, I'm assuming, when they took it out of the packaging. Normally, I would make the company come back and give me a new fridge, but that's how BAD my experiences w/Lowe's was; I don't want anything to do with them EVER again. I hope it was worth it for them to be so rude, careless, and unprofessional because they've lost me as a customer – FOR LIFE – not to mention my husband who was with me, and my family who where present with the fridge was delivered. I've heard nothing but bad reviews back from my friends since I bought my fridge. I wish I would have asked around more. Home Depot has never let me down – I regret I didn't go there first. Too bad for Lowe's since I'm remodeling my house and putting on a new roof. LOSERS!

  • Do yourself a big favor and remember this…… you can't complain about the customer service at Lowe's because THERE ISN'T ANY ! ! ! ! !

  • I was just LIED TO by management at my local "LOWE'S" store. I went to exchange a BRINKS doorknob that fell apart, and I was told they don't sell brinks!! I looked on their website and ,oh wow, what do I see 32 results for BRINKS doorknobs.I was lied to cause i got there 15 mins before they closed. Then they told me to go to HOME DEPOT. When I BOUGHT IT AT LOWES!! This is the worst customer service I have ever seen. COTTLE store,san jose ca. MIGUEL was the so called manager. I cant wait for morning so i can talk to the district manager!!!

  • I am the kind of customer Loews would like. I am always working on some kind of home improvement project and over the past 5 years average around $2000 in purchases. I have upgraded all but 6 of my old aluminum windows with new Pella ones and installed them myself. Recently my wife and I decided to remodel our kitchen but as we try not to run up our credit cards it will be done in 2-3 phases and paid for as we go.

    Part of the project will involve removing not just one of the existing kitchen windows but also rebuilding the wall as the new window will be very different from the one now installed. So I went in and got an "estimate" so I could decide if it was the right thing for our project. The estimate was $345 which is great because the window is fairly large but I told the salesman, Charles that I was leaving in a few days for a 2 week vacation in Hawaii so I would check back with him in 3 weeks or so after I got home and assessed my project schedule; no point in ordering a window for a wall that isn't even built yet!

    Within a week I had a call from Charles and I reminded him I was at a hotel on the beach in Oahu and he apologized and said he would note it and not call for 2-3 weeks. Five days later I get another call from Charles, it's 11AM in Houston but 7am in Oahu but I'm up and having breakfast after a morning run on the beach so it's not so bad and Charles is so embarrassed that he forgot and he says this time he will make a note in my file on his computer. So imagine my surprise when 4 days later I get a call at 5am in Hawaii and as I am trying to wake up I miss the call and check the voice mail fearing a call from my general neighborhood could mean an emergency like my mother in law has fallen or something. The message is from Frank who wants to know the status of my decision to get this window! Frank? Who the heck is Frank? Now I am a bit angry so I call back and get Frank and explain this is the 3rd call to me while on vacation and I had specifically asked not to be called until I got home and had given the dates. "Why are you calling me every other day?" I ask. He says, "We aren't calling every other day!" Well technically he is right but 3 times in 2 weeks is too much and Frank acts like I am wrong for being upset. I was so mad I forgot to tell him it was still not even sunrise where I was.

    So I called and talked to the manager on duty who was sort of sorry but said they just try to follow up, essentially supporting their millwork idiots. So I called the Corporate office and complained and they said they would contact the store top manager and the area manager. Have not heard back and luckily I head home tomorrow so hopefully no one will call me back at the crack of dawn to talk about it.

    Are things really tough as far as sales for Loews right now?

  • LOWES (HORRIBLE COMPANY)…I WORKED FOR THEM AND RECENTLY LEFT..THE MANAGEMENT AT STORE (0757) WAS HORRIBLE (SEAN P. LAWLER) <<<< STORE MANAGER. I WAS BORN WITH A HOLE IN MY HEART, AND HAD OPEN HEART SURGERY WHEN I WAS 4, AND NEEDED BENEFITS REALLY BAD, I WANTED TO GET MY HEART CHECKED ON… HAD TO WAIT A YEAR TO GET BENEFITS.<< NEVER GOT THEM BY THE WAY.

    THEY WANT THERE EMPLOYEES TO BE SO HEALTHY WHEN ALL THEY HAVE IS JUNK FOOD IN THE BREAK ROOM…

    I WON A (MY LOWES) CONTEST SIGNED UP 15 ACCOUNTS IN A DAY, MOST IN THE STORE, SEAN P. LAWLER NEVER GAVE ME THE PRIZE HE PROMISED TO THE WINNER. I HAVE WORKED OVERTIME AND HR…TOOK HOURS AWAY. I SET UP A MY LOWES DISPLAY AND WAS PROMISED 6 HOURS OF OVERTIME NEVER GOT IT. I ASKED NICELY TO NOT WORK PAST 7 ON A SUNDAY BECAUSE I HAD TO TAKE THE BUS, LAST BUS CAME AT 7….THEY SCHEDULED ME 2-10 ALMOST EVERY SUNDAY AND HAD TO WALK 7 MILES, DOWN A HIGHWAY. (NOT FUN)…

    THEY FIRED ME THE DAY AFTER HURRICANE SANDY, WITCH I RAISED MY HAND TO HELP. THE MANAGER KNEW I WAS FROM NEW JERSEY AND MOST OF MY FAMILY WERE THERE. WE HAVE 2 HOUSES RIGHT ON THE COAST OF JERSEY SHORE LUCKILY EYERY ONE WAS OKAY…..HE NEVER ASKED ME IF THEY WERE OK..ALL HE CARED ABOUT WAS HOW MUCH WE WERE GOING TO SELL THAT DAY. PLUS HE WAS MAD AT ME PRIOR BECAUSE I CALLED OUT THE DAY OF THE HURRICANE… SEPTA STOPPED I HAD NO WAY OF GETTING THERE, AND WAS NOT RISKING MY GIRLFRIEND TO COME OUT AT 11 O'CLOCK AT NIGHT TO DRIVE THROUGH A HURRICANE TO GET ME.

    CUSTOMER GOT MAD BECAUSE HE HAD TO PICK OUT A COLOR HIMSELF. HE SHOWED ME A COLOR ON HIS CELL PHONE AND WANTED IT,,I SAID IT WAS IMPOSSIBLE, YOU HAVE TO EYE IT UP MANUALLY. LET ME HELP THIS OTHER CUSTOMER AND I WILL BE RIGHT WITH YOU… THERE WAS ANOTHER EMPLOYEE BUT THEY WERE SOMEWHERE ELSE… AN ELDERLY WOMAN WAS ALSO AT THE PAINT DESK AND NEEDED MORE HELP THEN HIM. HE GOT UPSET, THREATENED ME LOOK AT THE CAMERA SEE I HAD TO RUN AWAY…WHERE WAS THE SECURITY THEN??..AND I GOT FIRED..I AM KINDA GLAD….. THE COMPANY SUCKS THEY TREAT THERE EMPLOYEES LIKE GARBAGE. AND THE SCHEDULE IS NEVER THE SAME..SO DISCOMBOBULATED LIKE THE MANAGEMENT. MY MOTHER WAS COMING TO VISIT ME FROM OUT OF COUNTRY, I HAD REQUESTED DAYS OFF… NEVER GOT THEM MY MOTHER HAD TO CANCEL FLIGHT…

    THEY SWITCH MANAGERS AROUND WHO KNOW NOTHING ABOUT THE DEPARTMENT, IN THE PAINT DEPT THERE WAS NO MANGER FOR ABOUT 3 WEEKS. ITS EMBARRASSING WHEN THEY WANT TO SPEAK TO A MANAGER OF THE DEPT, AND A REGULAR EMPLOYEE KNOWS MORE ABOUT A CERTAIN DEPT THEN THEY DO. I KNOW ALOT ABOUT PAINT STUDDIED ON MY OWN..THEY GIVE YOU STUDY SHEETS BUT THEY SUCK!!! STILL A YEAR LATER AND STILL IN TRAINING,,,I HAVE SEEN SO MANY EMPLOYEES GET FIRED, LIED TO AND TREATED WITH NO RESPECT. THEY JUST WANT TO KEEP THE NUMBERS LOW SO THE HIGHER PEOPLE GET MORE MONEY…

    THE DAY I GOT FIRED I WAS TRAINING ON THE REGISTER BECAUSE THE MANAGER THREATENED ME, DAYS PRIOR THAT I HAD TO LEARN BECAUSE THEY WERE ALWAYS SHORT STAFFED TO KEEP COST DOWN….HE BROUGHT ME IN HIS OFFICE AND SAID…YOU HAVE TILL FRIDAY TO LEARN THE REGISTER OR ELSE.<<(EXACT WORDS)..THAT WAS SUNDAY. THE DAY HURRICANE SANDY ARRIVED, I CALLED OUT MON AND TUESDAY, DUE TO THE HURRICANE CONDITIONS… HAD OFF WEDNESDAY AND THURSDAY.. FRIDAY I WENT IN…STARTED TO TRAIN… THEN GOT FIRED BECAUSE OF THAT LAZY PSYCHO CUSTOMER COMPLAINED….THAT HE WILL NEVER SHOP THERE AGAIN.. MY FAMILY AND FRIENDS MAKE A MILLION TIMES MORE THEN HIM..THEY WILL NEVER SHOP LOWES

    NICE PEOPLES ACROSS THE LAND WHO READ THIS : PLEASE SUPPORT YOUR LOCAL HARDWARE SHOPS..THESE CORPORATIONS HAVE NO RESPECT FOR THERE EMPLOYEES..OR YOU…LOWES HAVE PLENTY OF MONEY. AND THAT IS ALL THEY WANT FROM YOU AS WELL.

    IF YOU DO DECIDE TO WORK THERE AND THEY ASK YOU TO GIVE NAMES OF FRIENDS OR FAMILY THAT APPLIED….DONT..THAT MEANS THEY WONT HIRE THEM NO CONFLICT OF INTEREST…THEY LIE…LOWES LIES.. THE MANAGER OF STORE (0757) IS A LIAR AND ONLY CARES FOR HIMSELF. KEEP ON EATIN THOSE SLIM-JIMS

  • I quit working for the Wasilla store in November because I was tired of being harassed by the HR MANAGER!!! After I quit I found out from a bunch of people that she was looking for a reason to get rid of me. I never did anything to her, hell I never did anything to any part of the "management" team except come to work and do my job AS WELL AS my department managers job!!! I was written up for some BS and after I had talked myself out of quitting 6 times last year enough was enough!! I have NEVER been treated so horrible by a company that I worked for like when I was working for this company!! I worked at the same store for 4 years and my last year there was the worst ever!!! I WILL NOT EVER RECOMMEND for someone to work for your company after the way I was treated and as I have seen others be treated. You talk about being a family company a friendly company?? NO WAY WOULD I AGREE WITH THAT!!! Some of us are single parents and we have to take care of our children you do not make that easy when you REFUSE to give someone a set schedule so that they can manage to come to work and also take care of their family. When you agree to work for Lowe's you are agreeing to live and breathe Lowe's and forget about your family because according to Lowe's your family is NOT important Lowe's is the ONLY thing important when you sign that paper. NOTE FOR CORPORATE: When you have us do the EOS Survey and you have scores that are so low maybe you should stop talking to the management and start talking to the employees that take the surveys and find out why we HATE our management team!!! You might find the real problems and issues if you did that. But hey what do I know I don't work for your company anymore…..because your company treats people like CRAP!!!!!

  • I work at Lowes in st.marys county and we have about 5in of snow right now and the road I live on is not cleared off but I had to open this morning I was trying to make it but I couldn't get up the hill on my road so I called out and John my gm was sooo rude and" he was like number 1 get some new tires" like really that's just so rude and unnecessary. Like if I made enough like all the new ppl that get hire I would b able to..

  • To Lowes corporate office I want to bring to your attention that electrical work in your store that is preformed by Rogers Electric majority of them do not hold electrical license thus they do not pull permits for work in your store which can result in an unsafe enviorment for your customers that is how much they care about your stores I will be reporting this to the proper authorties I am telling this to you to be aware incase there is an issue that occurs.

  • I deliver at Lowes store and I am disappointed of their shipping and receiving policy they don't unload you have you late all of them tried going to lunch break at the same time and have truckers waiting it's plain pathetic!!!

  • I wish you idiots would quite dropping what few good products you sell. Every time I find something I like, you discontinue it. Its know wonder you can't keep contractor accounts. Note, that when I can't find what I want at your store, I give a call to Home Depot and usually get what I want!

  • Did it read in Spanish or was it made in China or both? What a great "American" company who has all of there signage in Spanish

  • To all you long time loyal Lowe's employees. If you are paying into long term disability through Liberty Mutual,READ THE FINE PRINT. As a six year employee of Lowe's who paid into Long Term disability,I finally sercombe to injuries from my military service and had to go out on long term disability, It only paid for a little over a year and then you start getting calls from LM about filling for Social Security. Be aware that if you do file for SS and are awarded any "back pay" from the time you submitted you claim to SS you have to pay LM back from the time of your SS claim. Don't count on your SS back pay to help you pay any medical or other acquired bills. Not much of a insurance plan if you ask me. This is set up by LOWE'S, not Liberty Mutual. Another way Lowe's has a way of keeping your money.

  • LOWES in the past has been a great place to shop for home
    owners, but in the past few years employees have been rude,
    disrespectful, hateful and never reply as sir or madam or
    treat a customer like a customer. I guess this is the new
    way of doing business. What else do you expect from a
    Country that was Number 1. in the world in Education (1953),
    but now is Number 20.

  • LOWES (HORRIBLE COMPANY)…I WORKED FOR THEM AND RECENTLY LEFT..THE MANAGEMENT AT STORE (0757) WAS HORRIBLE (SEAN P. LAWLER) <<<< STORE MANAGER. I WAS BORN WITH A HOLE IN MY HEART, AND HAD OPEN HEART SURGERY WHEN I WAS 4, AND NEEDED BENEFITS REALLY BAD, I WANTED TO GET MY HEART CHECKED ON… HAD TO WAIT A YEAR TO GET BENEFITS.<< NEVER GOT THEM BY THE WAY.

    THEY WANT THERE EMPLOYEES TO BE SO HEALTHY WHEN ALL THEY HAVE IS JUNK FOOD IN THE BREAK ROOM…

    I WON A (MY LOWES) CONTEST SIGNED UP 15 ACCOUNTS IN A DAY, MOST IN THE STORE, SEAN P. LAWLER NEVER GAVE ME THE PRIZE HE PROMISED TO THE WINNER. I HAVE WORKED OVERTIME AND HR…TOOK HOURS AWAY. I SET UP A MY LOWES DISPLAY AND WAS PROMISED 6 HOURS OF OVERTIME NEVER GOT IT. I ASKED NICELY TO NOT WORK PAST 7 ON A SUNDAY BECAUSE I HAD TO TAKE THE BUS, LAST BUS CAME AT 7….THEY SCHEDULED ME 2-10 ALMOST EVERY SUNDAY AND HAD TO WALK 7 MILES, DOWN A HIGHWAY. (NOT FUN)…

    THEY FIRED ME THE DAY AFTER HURRICANE SANDY, WITCH I RAISED MY HAND TO HELP. THE MANAGER KNEW I WAS FROM NEW JERSEY AND MOST OF MY FAMILY WERE THERE. WE HAVE 2 HOUSES RIGHT ON THE COAST OF JERSEY SHORE LUCKILY EYERY ONE WAS OKAY…..HE NEVER ASKED ME IF THEY WERE OK..ALL HE CARED ABOUT WAS HOW MUCH WE WERE GOING TO SELL THAT DAY. PLUS HE WAS MAD AT ME PRIOR BECAUSE I CALLED OUT THE DAY OF THE HURRICANE… SEPTA STOPPED I HAD NO WAY OF GETTING THERE, AND WAS NOT RISKING MY GIRLFRIEND TO COME OUT AT 11 OCLOCK AT NIGHT TO DRIVE THROUGH A HURRICANE TO GET ME.

    CUSTOMER GOT MAD BECAUSE HE HAD TO PICK OUT A COLOR HIMSELF. HE SHOWED ME A COLOR ON HIS CELL PHONE AND WANTED IT,,I SAID IT WAS IMPOSSIBLE, YOU HAVE TO EYE IT UP MANUALLY. LET ME HELP THIS OTHER CUSTOMER AND I WILL BE RIGHT WITH YOU… THERE WAS ANOTHER EMPLOYEE BUT THEY WERE SOMEWHERE ELSE… AN ELDERLY WOMAN WAS ALSO AT THE PAINT DESK AND NEEDED MORE HELP THEN HIM. HE GOT UPSET, THREATENED ME LOOK AT THE CAMERA SEE I HAD TO RUN AWAY…WHERE WAS THE SECURITY THEN??..AND I GOT FIRED..I AM KINDA GLAD….. THE COMPANY SUCKS THEY TREAT THERE EMPLOYEES LIKE GARBAGE. AND THE SCHEDULE IS NEVER THE SAME..SO DISCOMBOBULATED LIKE THE MANAGEMENT. MY MOTHER WAS COMING TO VISIT ME FROM OUT OF COUNTRY, I HAD REQUESTED DAYS OFF… NEVER GOT THEM MY MOTHER HAD TO CANCEL FLIGHT…

    THEY SWITCH MANAGERS AROUND WHO KNOW NOTHING ABOUT THE DEPARTMENT, IN THE PAINT DEPT THERE WAS NO MANGER FOR ABOUT 3 WEEKS. ITS EMBARRASSING WHEN THEY WANT TO SPEAK TO A MANAGER OF THE DEPT, AND A REGULAR EMPLOYEE KNOWS MORE ABOUT A CERTAIN DEPT THEN THEY DO. I KNOW ALOT ABOUT PAINT STUDDIED ON MY OWN..THEY GIVE YOU STUDY SHEETS BUT THEY SUCK!!! STILL A YEAR LATER AND STILL IN TRAINING,,,I HAVE SEEN SO MANY EMPLOYEES GET FIRED, LIED TO AND TREATED WITH NO RESPECT. THEY JUST WANT TO KEEP THE NUMBERS LOW SO THE HIGHER PEOPLE GET MORE MONEY…

    THE DAY I GOT FIRED I WAS TRAINING ON THE REGISTER BECAUSE THE MANAGER THREATENED ME, DAYS PRIOR THAT I HAD TO LEARN BECAUSE THEY WERE ALWAYS SHORT STAFFED TO KEEP COST DOWN….HE BROUGHT ME IN HIS OFFICE AND SAID…YOU HAVE TILL FRIDAY TO LEARN THE REGISTER OR ELSE.<<(EXACT WORDS)..THAT WAS SUNDAY. THE DAY HURRICANE SANDY ARRIVED, I CALLED OUT MON AND TUESDAY, DUE TO THE HURRICANE CONDITIONS… HAD OFF WEDNESDAY AND THURSDAY.. FRIDAY I WENT IN…STARTED TO TRAIN… THEN GOT FIRED BECAUSE OF THAT LAZY PSYCHO CUSTOMER COMPLAINED….THAT HE WILL NEVER SHOP THERE AGAIN.. MY FAMILY AND FRIENDS MAKE A MILLION TIMES MORE THEN HIM..THEY WILL NEVER SHOP LOWES

    NICE PEOPLES ACROSS THE LAND WHO READ THIS : PLEASE SUPPORT YOUR LOCAL HARDWARE SHOPS..THESE CORPORATIONS HAVE NO RESPECT FOR THERE EMPLOYEES..OR YOU…LOWES HAVE PLENTY OF MONEY. AND THAT IS ALL THEY WANT FROM YOU AS WELL.

    IF YOU DO DECIDE TO WORK THERE AND THEY ASK YOU TO GIVE NAMES OF FRIENDS OR FAMILY THAT APPLIED….DONT..THAT MEANS THEY WONT HIRE THEM NO CONFLICT OF INTEREST…THEY LIE…LOWES LIES.. THE MANAGER OF STORE (0757) IS A LIAR AND ONLY CARES FOR HIMSELF. KEEP ON EATIN THOSE SLIM-JIMS

  • x the managers have sex with the workers it is like a brothel at the store i work in and if you say no you hours get cut. if you think this is a lie you wrong check it out undercover Lowe's at the D'Iberville Mississippi store one of the managers everyboody think is so nice ya he sure nice as long as he get his. mr pervert smith talkinb always making remarks about how much sex he gets if you know wut I mean.

  • I guess sorry low-life employees that cheat and have affairs with associates is common at Lowe's. Kelly Garner was fired from the North alabama Lowe's a few years ago for haivng an affair with a married assistant zone manager she was married too and left her husband and kids to break up somebody elses marraige. Lowe's didn't fire the low life Chris smith instead they moved him to another store to infect more women and now he has wormed his ignorant self into a managment training in NoorthCarolina and they brag about it to family back home? Get real Lowe's is this the kind of low life you promote up the chain? Kelly Garner smith took my cousins kids and ran off with a married man who is a Lowe's employee, Lowe's is evil and they never get a penny of my money.

  • LOWES SEAMES TO HAVE MORE PROBLEMS THAN ANY CORPORATION I HAVE EVER SEEN.
    I THINK THEY NEED A LOT OF HELP. I am thoroughly suppressed at their inability TO manage all of these problems. I am no stranger at running a large corporation my self and I would take immediate action. Yes, all corporations have some problems, but not so many. They make efforts to solve them.

  • got in the same story two times two houses on carpe payed in full and delevery was late and both times having to try to live with all furnitur in two roomes for two weeks to mounth on first home would not buy nothing from lowes again they are no help to make it right

  • What type of ID is required to get a military/vet discount? My next door neighbor tried to use his DD214 card and was told that it was not acceptable as it did not have his picture on it.
    This was at the Wake Forest, NC store. Many thousand older vets only have DD214 cards that were never issued with pictures. I guess that we older vets don't count vets at lowes.

  • I was at Lowe's and asked if they gave a Veteran discount and they said yes with your ID card. I showed them my DD214 document and they kept saying I needed a ID card. They don't give ID cards anymore. (That idiot that shot-up Ft.Hood has a ID-card.) (The DD214 is a document that tells if a person was in the military for one and finished his military duties Honorable or Dishonorable.) Then she finally read the corp.letter and noticed it about the DD214 document. That so much was resolved, then she said that the discount was mostly for Holiday's. The war I was in wasn't just on holidays. It's a nice jester to honor the Veteran's but Please educate your employees! Because we were fighting for you and your country and putting our lives on the line so you could go to college and chase the girls or guys and get a better paying job. Just think about it…..

  • To Whom it May Concern,
    It has been over a year since my husbands injury at your KINGSLAND, GEORGIA STORE.
    My husband and I were shopping at said store, when, suddenly because of no fault of his own he fell very hard on his back, hitting his tailbone with tremendous force. One of your employees left a bag of fertilizer with a huge piece of plastic bundled up around the bag in the walkway of the aisle. The employee had removed the pallet and set the bag of fertilizer and plastic down in a very neglectful way in the aisle.
    My husband was unable to move because of the extreme pain he was experiencing. Lowes employees and management surrounded us and tried to make him comfortable until an ambulance arrived. He was transported to the emergency room.
    Many x rays and M.R.I.'s were taken. He was prescribed many medications for his injury and extreme pain. My husband was sent to the Brain and Spine clinic of Georgia. At the hands of a neurosurgeon my husband received multiple injections. These were not just shots in the spine, they were, each and everyone surgery like procedures, which he endured while awake. These injections continued over months.
    My husband still was experiencing extreme pain 24/7, he can barely sleep. The Neurosurgeon realized these injections were not helping him. The surgeon then recommended a spinal stimulation unit to be implanted in my husbands spine. My husband would do anything to get relief so he went through with the operation. My husband now has an electric lead implanted in his upper spine, which can never be removed, and a battery pack implanted inside his body on his left hip, that bulges through his skin which he cannot stand looking at. The spinal stimulator is suppose to block the pain using electric pulses sent up through the spine. This device has very minimally reduce the horrible pain he suffers from every day. He believes he is no more than 10% of the man he was before this accident happened. He continues his medication, which is morphine, He is on very strong anti-depressants, He will never be able to enjoy making love again, he is unable to get an erection, even if he could he could not do it physically. I worry every day that this will prove to be too much for him, I cannot live without him. He see's Doctor Gene Kennedy of Island Pain Care every month, there are no more options to battle the pain.
    Of course he retained a lawyer, who has been working with one of your claim adjusters, I understand these people are hired to protect your company against any loss, or at least minimize the loss, this adjuster is just dragging this out, causing us more emotional distress. We are barely making it and all of our dreams have been crushed, what price do you put on this.
    Please if the right person reads this, please try to make things a little better for my husband and our children. I wish this adjuster could live in my husbands skin for 5 minutes, they would never forget it. Thank You, And God Bless. T. Martin, wife of Michael Martin.

  • So what's up with Lowe's not selling Christian items for Christmas? SHAME ON YOU!
    Our nation is in for a rude awaking, sooner than you think. Don't want to be the people making these decisions.

  • I think it is time you need to check out this moody anti-customer to my experience store manager named Christopher Paul in your Oceanside, California Store on Hwy 76. Another thing also that I wanted to say is that, from the strange and mysterious to me things that I believe he has done, I must confess, I could not help it but it did cross my mind whether that man works just for Lowes or whether instead he has two employers at the same time namely Lowes and secretly whether also some of the contractors associated with Lowes there. As a customer furthermore I have reasons to think that this man may be a real terror to his employees judging from a complaint I quitely heard against him from that poor woman cashier while myself paying for things I had bought at that store. I find it pretty pathetic when an employee of that store talks to me, the customer, against her own boss. This is not to speak that I have hardly ever seen a smile in that store from people that work there. This is pretty depressing. After spending nearly $5,000 at that store within a period of about ten days and though in the plan was next to spend another that many dollars in a couple of weeks there,I have decided now that I no longer intend to shop there again. Meantime, I believe, it may be worthwhile for Corporate Lowes to directly check on this guy instead of just some regional manager.

  • Dear lowes my aunt lives in garland tx and is aving a very bad time time her husband is very ill and i live to far away to help but her fondation on her home is cracking and see has done alot for other peoplebut now she cant get helpmaybe u can please contact me if you can@ aonebandit2003@yahoo.com thankyou very much your loyal customer

  • Have a new HR and he's cleaning up house, writting everyone up for time & attendance. That's how they cut cost's, by getting rid of the good workers. Then you wonder about customer service????? Good job Alan

  • I have a construction company that bought close to $1,000,000 of materials this year alone.
    I used to like Lowes and used to shop there. However two years ago i filed a complaint because one of the store employees
    sold me self leveler and told me that was all i needed. I had not used the leveler before so I took his word, it cracked and i had to replace it with
    something else. It cost me over two thousand to get it fixed. The complaint department and the managers of the Lowes in Port Arthur Texas
    said since the warnings were on the package they would not help reimburse my loss. So I quit buying at Lowes. At that time I was only
    buying 3 to 4 hundred thousand $300,000–$400,000 worth of material a year. Lowes loss that business for about a year and a half, probably
    close to $150,000! in sales.
    A few months ago I decided to start going there again, I got a pre-paid card so I could send my workers there of which I have over twenty, but that
    became a hassle so I asked for a credit account, I got a charge account opened but it took me a bunch of angry minutes with the underwriters to convince them that the
    guidelines for approving the credit accounts did not tell the whole story and my credit was good and they only gave me $1000. The one senior underwriter took a chance.
    A "smart person" in my book because for the last 7 months I have charged that card to its max numerous times and then paid it down only to do the same.
    I am growing so fast I can hardly keep up, it has become a real pain to have to go pay that every week or so just so I can keep the job running and to keep buying material from Lowes.
    So I called the underwriters again and explained my situation. However the girl I talked to was rude and not very understanding. She told me she could not and would not
    give me even a $200 increase in my limit even though I have paid 10 or even 20 times that in the last few months.
    If the people from this corporation can see past the guidelines and between the lines and see that I do a lot of business at Lowes and raise my limit to something usable, then once again lowes
    will lose my business for good this time

  • Wow after reading so many comments about harrasment and favoritism now, I regret ever working for this company. I was with this company up until today! I have never been liked by the managers or head cashiers. Why because I stand up for myself. Oh yea And because I refuse to call my manager "DADDY" (like other co-worker who calls the manager daddy and they let her get away with tardiness, call ins, never having to clean, always in customer service, etc). Well Today I applied for another position and what a coincidence that 1 hr after I applied i get called into the Managers office for a write up for a no call no show (which a co-worker had asked to trade with me, she didnt show up but i did the next day for her shift.) which happened over 2 weeks ago. (thought u could only write someone up with in 7 days of the incident) anyways I asked my manager if i would still be considered for the jobs i had applied for and he stated "NO NOT FOR A WHOLE YEAR!!!!" seriously! So this got me thinking that they wrote me up because I had applied for the positions. Well needless to say that I had heard a saying about Lowes but didnt believe it till now "AT LOWES IT NOT WHO YOU KNOW ITS WHO YOU BLOW" in order to advance!!! I would really like for you to investigate into the Lowes in Harlingen TX!!!

  • You really need to do something about the store manager in the Springfield mass store…he is harassing employees..watching them like a prison guard on camera all day..putting the fear of god in them that they will loose their jobs. He has a mental problem. This is no way to run a store. You need to get somebody in there fast.He talks down to them is arrogant and is making it impossible for them to do their jobs. He is setting them up for failure…he moved skilled professionals from the depts they knew into departments they have no idea about with no cross training and is now screaming about sales…they are all afraid, feeling harassed and feeling he is setting them up for failure to be fired. He wants to get rid of the higher paid people so he can meet his budget…It is my hope that corporate gives a damn and will do something about this really soon.A happy employee is a productive one..that isnt possible in that store.

  • Lowes would do better if they would just get rid of all the managers Top to bottom. Just think of all the income they would save and then to hire more employees. Then look into a better buyer for Lowes! Thank you China

  • I ran across a wholesale deal for contractors, See Lavern Walker at the Dallas, Tx location on Cockerhill Rd. She will give you a deep discount on any product in the store, you just have to pay for it in advance , and it will be delivered to you.And she only works in the morning time up to 11am.

  • I purchased a house plan that offered a program at a cost of couple of hundred dollar of course. but if you spent $5000 at lowes you would rec a gift card. I wne toto lowes for a bid for all building supply to build 3200sq ft home, never could get the bid went 2 times and called no one knew why. I went im a few weeks agon to get a full house of flooring bid. the installer never called to come out. over a week later he calls and I said I've been waiting for over a week? he told me "we don't sit on a shelf waiting for you" What in the world does that even mean???
    so I purchased all but 2 room of carpet, went in spent hours waiting. go to check out, the girl could not ring it out because it has my daughter name on it becaue it it going to her house. they wanted me to write 2 checks I say no your craze rign it up or I will leave, no noe go a manger or head cashier to over ride it add it together, manger was having a smoke break I quess. I had to call him. no one apoloqized, for any of the issues. They don't care if you go or not I want to buy the material to build no hekp , for floring no help 2 room of carpet no help. the flooring guy keep calling "no manger" wanting to know if I still wanted the carpet.
    sick of shopping with people who don't care. mangers who don't care,
    with Lowes who don't care
    faye

  • I just signed a job offer with Lowes. I can tell my supervisor is awesome and I can learn from her. I don't know about everyone on this site, but please give Lowes and opportunity to correct any mistake you all feel they may have made. It's a WONDERFUL company! I am so glad to be a part of the Lowes professional team! YEAH! 🙂

  • i just don;t understaned i am a cabinet maker looking for a job iknow about tools saws wood mouldings power tools and no one calls me i applied for every job they have listed nothing whitehall pa mountpocono pa leheighten pa bartinsville pa not one call nowounder when you go in there stores no one knowes any thing they give the dumb people the jobs or people that like to hide

  • I want to say that I have had the most impressive customer service this week at Lowe's on Plano Rd in Richardon, Texas. I purchased a washer from Lowe's, however, after delivery it was found to be defective (Maytag Bravos made by Whirlpool). The delivery team picked it up today. Even though I had a bad experience with the manufacturer, I must commend the Lowe's staff that made this experience a little easier. Thanks to the Manager on Duty, the Appliance team, the Delivery team and the operator at the store who managed all my phone calls and got me to the right person. Thank you very much.

  • Store #0780 Waterfront,Hometead Pa

    I use to love shopping at Loews as long as it was for items that I can do myself. The poor service did not start until I wanted to invest in a privacy fence. Lowes did not have a problem taking my money before services were renedered…

    So this is how it started, a contractor was suppose to call me to set up an appt. come to my home to remeasure for my fence which HE DID NOT NOR did he come out to measure. I had to go to Loews in person get his number call him msyself… so once his employees came out 07/02/12 they were short about 30 poles to complete the project also they put bogus latches on which was discontinued and sticks constantly. They were suppose to come back out to put new latches on which I'm am still waiting for today is 07/28/12…. Some one is suppose to call me (we'll see how long that takes)

    Then it gets better. I purchased a kitchen swing door to have my husband install, Yes it was my mistake to do it my self. When we both realize we needed an installer to complete the job, I called to the store to have someone come out to remeasure so we can start fresh. The the two men who came out were rude,with their condescending attiudes.. I new I was being blown off and they did not want to do the work.. The installer said he cannot not do the work until the end of August and we should just do it ourselves because it going to cost a lot.. Who is he to tell me when I am paying him to do the job, like I did not have the money to pay.. I was very insulted a appalled to hear this from them. I asked to just submit the order and I will get another installer if they do not want to provide the services… Once I got the call back from Loews I had on my v.m. a message stating the job could not be done it was to much work blah blah blah. I was then livid and called back to the store to inform them that was not what I was told… Then they sent another installer out who can take care of the job and