Reach Out To Menards Corporate Office – Reviews & Complaints 

Appleton WI near the mall location: What a bunch of lazy people for managers! Business, friends, and family have worked there & we & have shopped there for years. Désirée, the younger, overpaid pot-stirring, two-faced, rude, discriminating, disrespectful & lying GM woman there is one of their worst. She should be sued & fired! How she gets away with her verbal slaughtering of staff & her power-wielding games is shocking! Dillon, another GM manager, does the bare minimum & plays head games with employees. He’s useless! Their merchandise is overall cheaply made & poor quality like most of their employees & definitely management. Home Depot & Fleet Farm don’t hire disrespectful people or treat customers so badly or are too lazy to assist. If there is a huge box store that is the worst in our area, it’s Menards of Appleton. They underpay employees & WAY overpay these managers who undoubtedly didn’t graduate high school. If they had security cameras that worked with sound, maybe Corporate would see in real time the money wasted on these clowns.

Your rebates are 6 to 8 weeks out. Good luck using them in time for the holiday shopping. You show a price, then say with a rebate you pay this, but your rebate never really shows up in time if at all. Save yourself time and trouble shop at Lowes or Home Depot.

I bought a plastic garden fence that was advertised to deter pests like rabbits. The rabbits chewed through the fence and Menard’s at Long Grove said they can’t do a refund.

As General Manager of Paul Davis of Terre Haute, I am sending this complaint in response to a decision Mitch Store Manager at #3070 Terre Haute North has stated that before Paul Davis can return a roll-up door we have to pay a 50% return fee when my contact says 25% & your website says “Special Order Items (SB)A special order may be returned at the sole discretion of Menards® with a 25% restocking fee.” We spend thousands of dollars a year in your store and find as an injustice to the Store Manager. This is an urgent matter needing to be resolved. The Item I am needing to return is a special order that we are returning and is still at the store, and he has put it up for sale. I need a quick response

I purchased some items for a project and returned what I didn’t need after I completed the project paying by debit the lady at Customer Service tells me she can only do in-store credit. Menards does not honor veterans and can give a crap less about their customers if I could give a negative 5-star review I would corporate thieves are all this company is.