Where is Menards Corporate Office Headquarters HQ Headquarters HQ 

I bought a plastic garden fence that was advertised to deter pests like rabbits. The rabbits chewed through the fence and Menard’s at Long Grove said they can’t do a refund.

As General Manager of Paul Davis of Terre Haute, I am sending this complaint in response to a decision Mitch Store Manager at #3070 Terre Haute North has stated that before Paul Davis can return a roll-up door we have to pay a 50% return fee when my contact says 25% & your website says “Special Order Items (SB)A special order may be returned at the sole discretion of Menards® with a 25% restocking fee.” We spend thousands of dollars a year in your store and find as an injustice to the Store Manager. This is an urgent matter needing to be resolved. The Item I am needing to return is a special order that we are returning and is still at the store, and he has put it up for sale. I need a quick response

I purchased some items for a project and returned what I didn’t need after I completed the project paying by debit the lady at Customer Service tells me she can only do in-store credit. Menards does not honor veterans and can give a crap less about their customers if I could give a negative 5-star review I would corporate thieves are all this company is.

Your fees for pickups are ridiculous! 1.40 for each item. I spent almost $80 and was charged $7.00 because I got 4 different kinds of garden soil. I had no idea that this was your policy. I also picked up at Target tonight and spent $70 there and there was zero fee!! If you buy at least $35 at payless grocery it’s zero fee. I just went to Home Depot and did an order for $56 to see what they did ZERO pickup and also FREE DELIVERY if I wanted. And, I just saw there stuff is on sale and cheaper! I will never pickup again and at this point do but intend to shop there on a regular basis anymore.

I had such a horrible, disrespectful experience at the Crestwood, IL location by three men who were bringing in shopping carts. I had asked them for an apology when they brought the carts into the store and 4 or 5 carts hit me. They kept on laughing at me and didn’t care they hit me with the carts. When I asked why they were laughing and asked for an apology, the kid named IVAN started yelling at me and called me a Jerk Twice, and proceeded to swear at me when I walked away started saying o get the heck out of here and you heard what I called heck off. When I spoke to Matt the main manager, he dismissed me, even though he had seen the video and seen what happened, and said it was a misunderstanding. He also told me that it wasn’t MENARDS policy to have their employees apologize to the customers! I told Matt I wanted an apology for being disrespected and he just calmly told me that’s not anything that Menards can do about their workers.