Share0
Tweet0
Share0
  • H
  • |
  • B
  • |
  • Home Depot Corporate Office: Headquarters, Address and Phone

Home Depot Corporate Office: Headquarters, Address and Phone 

🗨  Comments 

Customers often search for the Home Depot corporate office when a store complaint, delivery problem, appliance order, refund issue, contractor service concern, credit card question, installation dispute or online order has not been resolved through the normal support route. This page provides The Home Depot headquarters address, corporate phone numbers, complaint escalation tips, support routes, review themes and related resources for customers who need help beyond a local store.

The Home Depot headquarters, also known as the Store Support Center, is located in Atlanta, Georgia. The Home Depot corporate office is useful for written complaints, corporate inquiries, investor questions, vendor matters and unresolved issues that require escalation. For ordinary store, delivery, return or order problems, customers should usually begin with the store, online order support or the correct Home Depot support department.

Home Depot Corporate Office and Headquarters Contact

The Home Depot corporate office is located in Atlanta, Georgia. If you are looking for the Home Depot corporate address, Home Depot headquarters address, Home Depot HQ phone number or Home Depot corporate number, use the verified contact information below.

Home Depot corporate office headquarters in Atlanta Georgia
The Home Depot corporate office and headquarters information for Atlanta, Georgia.

Important: The Home Depot corporate office is not always the fastest first step for a return, delivery, online order, credit card, appliance or local store complaint. For many customer issues, Home Depot routes customers to the store, online order support, Customer Care, credit services or the correct department before a corporate escalation is reviewed.

When to Contact Home Depot Corporate Headquarters

Contacting Home Depot corporate headquarters may make sense when you have already worked with the local store, online support team or customer care department and the issue remains unresolved. Corporate escalation is most appropriate for repeat complaints, unresolved refund disputes, serious store issues, delivery failures, vendor or supplier matters, investor questions, formal written complaints and issues involving multiple stores or departments.

If your issue involves a single store visit, a missing item, an online order, an appliance delivery or a damaged product, start with the department that can look up the transaction. The Home Depot main office can be useful later if the store or support team does not respond or cannot resolve the complaint.

Choose the Correct Home Depot Support Route

Before contacting the Home Depot corporate office, choose the route that matches your issue. This helps prevent delays and gives you a better record if you later need to escalate to The Home Depot headquarters.

  • Store complaint: Contact the store manager first, then call store-related Customer Care at 1-800-553-3199 if needed.
  • General customer questions: Call 1-800-466-3337.
  • Online order issue: Call 1-800-430-3376 and have your order number ready.
  • Delivery or pickup problem: Use the order status page, delivery support route or store pickup desk tied to the order.
  • Appliance delivery issue: Contact appliance/order support and document the delivery date, carrier and item model number.
  • Return or refund problem: Start with the store or online order support route depending on how the item was purchased.
  • Credit card issue: Use the Home Depot credit card support number for your specific account type.
  • Job applicant question: Call 1-866-698-4347 or use the careers site.
  • Investor question: Use the Investor Relations contact page instead of the store support route.
  • Formal written complaint: Send a concise letter to the Home Depot corporate address at 2455 Paces Ferry Road, Atlanta, GA 30339.

What to Have Before Contacting Home Depot

Whether you contact a store, customer care, online order support or the Home Depot corporate office, gather the details that help the company investigate the issue.

  • Store location, city, state and store number if available
  • Receipt, order number, invoice number or delivery confirmation
  • Product name, model number, SKU number and serial number if applicable
  • Purchase date, delivery date, return date or installation date
  • Photos of damage, missing parts, delivery problems or product condition
  • Names of store employees, managers, installers or support agents you contacted
  • Credit card charge date and amount if the issue involves billing
  • Copies of emails, text messages, chat transcripts or cancellation confirmations
  • A clear summary of the resolution you want, such as refund, replacement, delivery correction, repair, callback or written response

Store Complaints and Manager Escalation

For complaints involving a specific Home Depot store, start with the store manager. Store-level complaints may include employee conduct, incorrect pricing, checkout problems, pickup delays, return disputes, parking lot issues, accessibility concerns, damaged merchandise, tool rental problems or poor in-store service.

If the store manager cannot resolve the matter, ask for the district manager or call Home Depot Customer Care. When escalating, provide the store address, date, receipt number and a factual timeline of what happened. A short, organized complaint is more likely to be routed correctly than a long message without order details.

Online Order, Pickup and Delivery Problems

Online order problems are one of the most common reasons customers search for Home Depot corporate contact information. These issues may involve delayed shipments, missing packages, damaged items, incorrect tracking, delivery appointments, Buy Online Pickup In Store orders, ship-to-store orders or orders marked delivered when the customer did not receive them.

For online orders, call 1-800-430-3376 and provide the order number, delivery address, tracking number, email address used for the order and any carrier updates. If a store pickup order is involved, contact the pickup desk or store manager at the pickup location.

Appliance Delivery and Installation Complaints

Home Depot appliance complaints may involve missed delivery windows, damaged appliances, rejected deliveries, installation problems, haul-away issues, incorrect hookups, missing parts, rescheduled appointments or poor communication from a delivery partner. Because appliance delivery can involve Home Depot, a third-party carrier, the manufacturer and installation partners, documentation is important.

Before escalating to the Home Depot corporate office, gather the appliance model number, order number, delivery date, photos of damage, installer notes and any text or email updates. Ask the appliance support team what company handled the delivery and whether the issue is being treated as a delivery claim, product defect, return or installation complaint.

Returns, Refunds and Damaged Product Issues

Return and refund complaints may involve damaged products, denied returns, missing receipts, refund delays, store credit, online purchase returns, shipping returns, restocking issues or confusion over whether an item was bought in-store or online. The best route depends on how the item was purchased.

For in-store purchases, begin with the store where the return was attempted. For online purchases, use the online order support route and keep the order number available. If a refund has been promised but not received, ask for the refund transaction date, method, reference number and expected processing timeline.

Credit Card, Project Loan and Commercial Account Issues

Home Depot credit card and financing issues are handled through the credit services route rather than the general corporate office. Use the number that matches the account type.

If your complaint involves a finance charge, promotional financing, payment posting, late fee, billing statement or account access issue, contact credit services first. The Home Depot corporate number may not be able to access or correct credit account details directly.

Home Services, Installation and Contractor Complaints

Home Services complaints may involve flooring, windows, doors, cabinets, countertops, HVAC, water heaters, bath projects, roofing, sheds, fencing or other installation services. These issues can involve The Home Depot, a service provider, a local installer and the manufacturer.

When escalating an installation complaint, include the contract number, project details, install date, installer name, store involved, photos, inspection notes and a clear explanation of what remains unfinished or defective. Ask whether your issue is assigned to store management, Home Services, a third-party installer or a manufacturer warranty team.

Pro, Contractor and Jobsite Support Issues

Professional customers may need help with Pro Xtra accounts, tax exempt purchasing, bulk orders, jobsite delivery, will-call orders, quotes, commercial credit, returns or damaged jobsite materials. Start with the Pro Desk at the store connected to the order, then escalate through Pro support or the store manager if the issue remains unresolved.

For business-critical complaints, include the quote number, purchase order, job name, delivery date, Pro account information and the business impact of the delay. If a missed delivery affects a job schedule, ask for written confirmation of the next action and expected timeline.

Gift Card, Store Credit and Unfamiliar Charge Issues

If you see an unfamiliar Home Depot charge, first check recent online orders, in-store receipts, pickup orders, tool rentals, installation deposits, appliance purchases, subscriptions, Pro account purchases and household member transactions. Home Depot charges may also appear after an online order ships or after a service deposit is processed.

If you do not recognize the charge, contact Home Depot with the date, amount and card used. If the charge appears fraudulent, contact your bank or card issuer immediately and monitor the account for additional activity. Do not provide full card numbers, passwords or verification codes to anyone who contacts you unexpectedly.

Employment, Applicant and HR Questions

For job applications, interview questions and candidate support, use the Home Depot careers site or call applicant support at 1-866-698-4347. Local store jobs, distribution center roles and corporate office positions may have different hiring processes.

Current or former employees with workplace, payroll, scheduling or benefits questions should use the appropriate internal HR or associate support route. A local store manager or HR contact may be the first point of contact for store employment matters.

Vendor, Supplier and Provider Questions

Vendors, suppliers, carriers and service providers should use Home Depot’s official supplier and provider channels rather than a customer service route. If you are contacting the Home Depot corporate headquarters about a supplier matter, include your company name, category, contact information, existing vendor number if applicable and the reason for the inquiry.

Fraud, Fake Support Numbers and Home Depot Scam Warnings

Be careful when searching online for the Home Depot corporate office phone number or refund support. Scammers may create fake Home Depot support numbers, fake delivery texts, refund links, gift card scams, job offer scams or order confirmation emails designed to steal account information.

  • Use HomeDepot.com, the official app, the store locator or verified company pages.
  • Do not share one-time passcodes, passwords or full card numbers with someone who contacts you unexpectedly.
  • Be cautious of fake delivery texts asking for a small redelivery fee.
  • Do not pay a supposed refund or delivery agent with gift cards, cryptocurrency or payment apps.
  • Verify job offers through the official Home Depot careers site.

How to Escalate a Home Depot Complaint

If your issue is not resolved, use a step-by-step escalation process before contacting the Home Depot main office.

  1. Start with the correct department: Contact the store, online order support, credit services, appliance support or Home Services route depending on the issue.
  2. Ask for a manager: For store complaints, request the store manager or department manager.
  3. Request documentation: Ask for a case number, refund reference, delivery claim number or written explanation.
  4. Escalate to Customer Care: Use the Customer Care number that matches your issue.
  5. Save your records: Keep receipts, photos, tracking, emails, texts and names of employees or support agents.
  6. Write to corporate: For unresolved formal complaints, send a concise letter to the Home Depot corporate address at 2455 Paces Ferry Road, Atlanta, GA 30339.

A strong escalation message should include the store location, order number, purchase date, amount, what happened, who you already contacted and what resolution you are requesting.

Home Depot Reviews and Complaints

Reviews posted on CorporateOfficeHeadquarters.com are individual customer experiences and may not represent every Home Depot store or customer interaction. Current review themes include delivery complaints, refund disputes, damaged item returns, appliance delivery problems, store service complaints, parking feedback and occasional praise for individual employees who helped resolve customer issues.

Because Home Depot operates many stores, online order channels, delivery partners and service departments, customer experiences can vary by location and issue type. When posting a review, include the store location, order number if relevant, product category, delivery date, refund amount and whether the store or corporate office responded.

About The Home Depot

The Home Depot was founded in 1978 in Atlanta, Georgia, and has grown into the world’s largest home improvement retailer. The company serves DIY customers, professional contractors and do-it-for-me customers through stores, online ordering, installation services, Pro services, appliance sales, tool rental and a wide range of home improvement products.

Customers searching for Home Depot headquarters, Home Depot corporate address, Home Depot HQ, Home Depot corporate number or corporate office Home Depot are usually trying to find the company’s Atlanta main office, complaint escalation route or formal mailing address.

Home Depot Competitors

Home Depot competes with other home improvement, hardware, building supply and retail companies. Customers often compare these companies for product selection, pricing, delivery, returns, installation services, Pro support, appliance service, tool rental, credit options and complaint resolution.

Related Resources

Frequently Asked Questions

Where is Home Depot headquarters?

Home Depot headquarters is located at 2455 Paces Ferry Road, Atlanta, GA 30339. This is the address commonly used for The Home Depot corporate office and Home Depot Store Support Center.

What is the Home Depot corporate office phone number?

The Home Depot corporate office phone number is 1-770-433-8211. The company also lists a toll-free Store Support Center number at 1-800-654-0688.

What is the Home Depot corporate address?

The Home Depot corporate address is 2455 Paces Ferry Road, Atlanta, GA 30339. Customers often use this address when looking for the Home Depot headquarters address or a formal written complaint route.

Is Home Depot corporate headquarters the same as Home Depot HQ?

Yes. For most consumer searches, Home Depot corporate headquarters, Home Depot HQ, Home Depot main office and Home Depot corporate office refer to the company’s main office in Atlanta, Georgia.

How do I file a Home Depot complaint?

Start with the store, online order support or department connected to the issue. If the complaint is not resolved, ask for a manager, request a case number and then escalate through Home Depot Customer Care or the corporate office.

Who should I call for a Home Depot store complaint?

For a store complaint, contact the store manager first. If the issue remains unresolved, call Home Depot store-related Customer Care at 1-800-553-3199.

Who should I call for a Home Depot online order problem?

For online order problems, call 1-800-430-3376. Have your order number, tracking number, delivery address and account email ready before calling.

Can Home Depot corporate fix a refund problem?

Refunds are usually handled first by the store, online order support or the department that processed the transaction. The Home Depot corporate office may be useful for escalation if the store or support team does not resolve the refund dispute.

Who handles Home Depot credit card complaints?

Home Depot credit card complaints are handled through credit services. Consumer credit card support is available at 1-800-677-0232, while commercial account support is available at 1-800-395-7363.

What is the best way to escalate a Home Depot delivery complaint?

Start with the order support route and ask for a case number. Include the order number, tracking details, delivery date, photos and the carrier or installer information. If the problem continues, escalate through Customer Care and then corporate.

How do I contact Home Depot about a job application?

Use the Home Depot careers site or call applicant support at 1-866-698-4347. Store jobs, distribution center roles and corporate office jobs may have different application steps.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has provided corporate office addresses, headquarters phone numbers, company contact information and consumer complaint resources for many years. The site helps visitors find corporate contact details, understand escalation routes, compare companies and share reviews about real customer experiences.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with The Home Depot, Inc. This page is for informational purposes and is intended to help consumers find corporate office information, headquarters contact details, complaint routes, reviews and escalation resources. Company names, logos and trademarks are the property of their respective owners.

Share Your Experience

Have you contacted the Home Depot corporate office, store manager, Customer Care team, delivery department, credit services or installation support? Share your review below. Helpful reviews include the store location, order number if relevant, product or service involved, dates, refund amount, delivery details, who you contacted and whether Home Depot responded to your complaint.

Share0
Tweet0
Share0
Previous Article
Next Article

Home Depot Disappointing Delivery Issue

May 19, 2025

Home Depot, Dear Customer, Thank you for your message, and I sincerely appreciate you taking the time to share your experience. I’m very sorry to hear about the continued issues you’ve had with FedEx deliveries, especially given how important proper handling is—both for live plants and essential items like medication. You’re absolutely right that live trees should never be left in direct sun, especially on a 90-degree day, and we share your concern. While we’re glad to hear your Red Maple tree appears to be in good condition, we completely understand your frustration with the handling. Unfortunately, as a Home Depot fulfillment partner, we’re required to use their designated shipping methods, which currently include FedEx. However, we’ve passed your feedback along to our team, and we continue to advocate for better delivery standards for live goods. Please keep an eye on the tree over the next few days, and if you notice any signs of heat stress (such as drooping or leaf scorch), don’t hesitate to let us know—we’re happy to provide care tips or help further if needed. Thank you again for your order, and we’re grateful for the opportunity to serve you—despite the delivery frustration. Warm regards, Sarah. Monticello, FL 32344. From: Sent: Friday, May 16, 2025 5:12 PM To: Information Subject: Demery complaint against Fedex . You don’t often get email from me Learn why this is important. I ordered a Red Maple tree from Home Depot. Fedex Left the tree in the direct sun on a 90 degree day. This is the 3rd time they have done this. Ordered a Red Maple Tree from Home Depot which arrived today delivered by Fedex. The driver left my tree in front of my garage door approximately 20 feet from my front door in the direct sun. I neither revived any message nor did the driver request signature. I did not see it until some time this afternoon. This is the third time that Fed Ex has done this. The first time they left my medicine on my side walk next to my driveway, the second time they left my package next to my Garage door Now, once again they left a living plant that I had ordered From Home Depot The tree appears to be good condition after being left in the sun in front of my garage door No Thanks To Fedex! Some consideration should be given by your company for a new service when shipping fragile items.

E B

Home Depot Veteran Parking Issue

April 3, 2025

Home Depot, Veteran parking. I have noticed that are only 2 veteran parking spots in the whole parking lot. However the rare at least 18 -20 handicap parking spots. The 2 veteran spots are normally taken while most of the handicap spots are wide open and I know there are a lot more than 2 veterans in your stores at one time. It seems to me that a few more veteran spaces could be made available. I am a veteran and quite a few of my vet friends shop there and they are of the same opinion.

R E

Home Depot Customer Service Issue

December 5, 2024

Home Depot, Zero Stars — Customer Service Team is terrible! I have a problem with receiving a refund on a returned damaged item. After being hung up on 5 times and speaking with a so-called manager, No one chose to help, but instead kept apologizing for their incompetence. How can this experience be allowed from a Fortune 100 company. Outrageous!

T B

Home Depot Appliance Delivery Issue

September 12, 2024

Home Depot, Complaint concerning my appliance delivery. Had a terrible experience with my appliance delivery. Very poor customer service rendered. Unprofessional treatment and didn’t respond back to me in a reasonable time manner. Received my money and treated me like I didn’t exsist.

R A W

Home Depot Omaha NE Outstanding Customer Service

September 11, 2024

September 11, 2024. Re: Rachel Sheldon, Employee Commendation. Home Depot,4545 N. 72nd Street

Omaha, NE 68134 General Manager, I would like to commend your employee Rachel Sheldon at Customer Service for the outstanding customer service she has provided me. I had a situation with a will-call matter that was returned. The process was that a check was mailed out to me. There was incorrect-wrong information as to the address and information in the computer. Miss. Rachel Sheldon took the time to explain everything to me, called a lot of people trying to get the matter corrected and the refund done right. She was patient with me and my attitude, never stopped trying to get it right until it was corrected. I truly like the way that she handled the matter instead of just doing something while I was present and leaving it for someone else to handle. She handled the matter while I was not there until she got it corrected. Her work and attitude showed me outstanding service, caring and respect to the highest degree. I like the fact that she took control of the matter until it was corrected and the attention she gave me each time I came to inquire about the matter. I will say that it was the best customer service I have had in a long, long time. I truly commend Miss. Rachel Sheldon to the highest degree and thank her for handling and correcting the matter.

C L
Corporate Office Headquarters