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Reach Hand and Stone Corporate Office 

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Hand and Stone’s corporate office is located Pennsylvania. Also more information about Hand and Stone, including their main office address, contact numbers, and an overview of the company’s services. Also, customer reviews, ratings, and complaints regarding Hand and Stone.

How To Contact Hand and Stone Corporate Office Headquarters HQ

Hand and Stone Headquarters: An Overview

  • Hand and Stone HQ Phone Number: 1-888-627-7243
  • Hand and Stone Headquarters Address: 1210 Northbrook Dr, Ste 150, Trevose, PA 19053 USA
  • Hand and Stone Human Resources HR Phone Number: 1-888-627-7243
  • Hand and Stone Customer Service Phone Number: 1-866-889-7866
  • Hand and Stone Franchise Phone Number: 1-888-627-7243
  • Hand and Stone Corporate: [Public/Private Company information]
  • Hand and Stone Email Help & Chat: Call Customer Service
  • Hand and Stone Jobs: Career Page
  • Hand and Stone Official Website: HandAndStone.com

Hand and Stone Corporate Office

Maps and Directions To Hand and Stone Corporate Headquarters Address


Hand and Stone’s Position

Hand and Stone competes with chains like Massage Envy, Elements Massage, and local independent spas. Hand and Stone also competes with hotels like Marriott, Hilton and IHG which provide massage services to their guests.


Note: Corporate Office Headquarters is not officially affiliated with Hand and Stone. The content provided is for informational purposes only and serves as a platform for customer reviews, complaints, ratings, and feedback.

Hand and Stone Gift Card Issue

Rated 1.0 out of 5
February 1, 2024

Won’t honor gift cards! While my massage was ok, the service was not. I called and made an appointment at the Winter Springs, FL location and gave them my gift card number. After my massage, while checking out the receptionist said sorry this can only be used in the Longwood location where it was purchased. If I was told that I would have gone there. Nothing they could do blah blah but take $10 off so I still wound up paying $80! I believe they could have done SOMETHING. I will give away my gift card and never go to ANY location.

Hope Dagan

Hand and Stone Therapists

Rated 1.0 out of 5
January 15, 2024

Doesn’t uphold legal compliance! In Colorado, two specific laws state exactly how therapists are supposed to be paid

CO reg 7 car 1103-1-1.9

States that all standby time is to be paid. Any time spent doing things for the studio (including standby time waiting for appointments, doing soap notes, folding sheets, etc.) is to be paid.



States that averaging pay is not an acceptable form of compensation in the state. So paying a therapist for 3 hours of massage work when they’re required to be on premises for 6 hours and “averaging out what you made during those 3 hours across all 6 hours” isn’t acceptable.

Yet no one from corporate seems to care about making sure franchises across the country are actually adhering to their states’ labor laws.

A current employee

Hand and Stone HQ - cancelation

Rated 1.0 out of 5
November 21, 2023

I called to cancel and was told I would have to pay for one more month without a service. They said I was told that during my initial signing. I was not told that I had nothing in writing everything was done on their iPad. After much conversation, the last payment will be waived. However, I was told I was yelling and accused of using profanity. Jackie and the office manager were rude! I asked for the owner’s name I was told Rob and it wouldn’t do any good because he was not going to talk to me. The younger generation is just awful they have no customer service skills. I am 66 years old and am just disgusted. Of course, I was annoyed when I was told I would be charged one more time without a visit regardless of when I cancel my membership!

I would have just canceled my credit card and got a new one which I told them and that is why they got snotty with me. Needless to say, I would never go to Hand and Stone again there are plenty of places to get a massage pay as you go at a more reasonable price!

Nora Fontana
Corporate Office Headquarters