In-N-Out Burgers
In-N-Out Corporate Office Address:
4199 Campus Dr., 9th Fl.
Irvine, California 92612 USA
Corporate Phone Number: 1-949-509-6200
Fax Number: 1-949-509-6389
Customer Service Number: 1-800-786-1000
Hi guys, I was excited to see you once again doing a pop-up in New Zealand and it’s so great seeing you over here.
Being a long-time admirer of In- N-Out i took inspiration from you when setting up my own smash burger truck nearly a year ago
We are Archies Burgers & Fries in the far north of New Zealand
My reason for reaching out is to offer any assistance in any way. With any future plans to venture to this wonderful country,
I will leave it short and sweet as I am just starting out on my journey.
Regards
Love your product! Been a customer for years! Live less than a mile from nearest location! No complaints! Welllllllll…. Not a complaint per se, more of an observation/suggestion! To go or not! Burgers are wrapped! Beverages have lids! Fries are NAKED! They are in the house design ‘boat’! And at best, have napkins laying over them. But nothing to retain the heat! And I think you’ll agree, there’s only one thing worse than an order of fries that get ‘cold’ by the time you get home, (I’m 5 mins from…)! And that one thing is a LARGER order of fries that get ‘cold’…..! Here’s the suggestion. Alter the design of the ‘boat’ to have a matching hinged and tab closure top! Much like the styrofoam go boxes utilized by many restaurants! This new ‘box’ would be for ALL fries orders, in house or to go! And would serve two purposes. It would keep fries warmer, longer. And, afford a place to squeeze your ketchup or ??? for dipping! (When I get home I mix jalapeño ketchup and BBQ sauce! Yumm) Burgers are wrapped! Sodas have lids! Fries should be boxed! Thanks for your time!
Sincerely, D C.. Las Vegas, NV
Visited your Antonio and Ortega Hwy locations. Yazita, Branden, and Conner are terrific individuals representing your brand. However, the assistant manager, Terrence is truly the best team leader, terribly courteous, and a wonderful individual representing your organization. We had quested why no palm trees at that location and he opened up about the reason and many other wonderful facts and details of your brand. I have even ordered half a dozen shirts as I like the old cars on the backs of them. Terrence should be an employee of the year. He would be a great spokesperson on your behalf in an in-and-out commercial. Terrific young man. As corporate Nissan USA employees, we understand CSI. Terrence surpasses the highest marks. Thxs
Alan and Susan Jackson
