ShakeShack Corporate Office Headquarters HQ

I was really frustrated today at the Shake Shack in San Antonio. My husband and I ordered our meal, and the cashier asked for my name, and phone no. I said Virginia, and she wrote down Vir. When someone kept say Veer, again, and again, we didn't know it was our order, because my name is not Vir, or Veer. It was taking so long to get our order, not knowing it was sitting there getting cold, while waiting for my name to be called, or sent a text, that our order was ready. Finally an employee came up to our table, and asked us what we ordered, and my name. He said our food was ready, a brought the order that was sitting there. The burger was ok, but our fries were cold. I wanted to go up to the cashier, and asked her why she did a stupid thing like that, shortening my name. Needless to say, I didn't enjoy my pricey hamburger, fries, and small soda meal. I would appreciate it if I get compensated, and if not, I will never patronize Shake Shack ever again.