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Panera, Filthy place. My grandkids chose our seating so I didn’t see this until we stood. The bench was loaded with so much dirt! It was disgusting. The bathroom was equally disgusting. Not only that, the amount of plastic that you are using is toxic. This is New Hartford, NY.

Panera, I, also, have been a long time customer. The Panera in Traditions, Florida just Sold me a Fiji Apple Salad with No apples or chicken in it. Come on, guys. I am also a Type one Diabetic and took insulin for the Apple salad. That’s a problem. This is not the first time I have bought food from this restaurant that was served badly, but it is the last. Your manager said was sorry. That is all he said. Not good enough. I owned a restaurant in Denver for 15 years and Always gave better service than that. I now expect better.

Panera, The disatifaction coupon you sent is good for 3 days. I filled out a review earlier this month. It was very nice that you sent us a coupon,,,,,,but it was only good ’til Feb. 1. We live 60 miles away and won’t run down to Panera just to eat. I would appreciate it if you would send it back with a 2 week time limit!

Panera, Filthy, dirty tables no excuse. Every table I walked up to! If you want people to pay your high prices at least wipe the tables, & clear dirty dishes.. Unacceptable for pigs or people. Was @the Yard near OSU. I may never go into a Panera because you don’t know if another location will be like that. Oh, on a positive note the guy who took my order was Fantastic very professional.

Terrible experience at Panara Bread 6740 University Avenue, West Des Moines, IA 50266. Arrived around 7pm on Oct 29 2024. We ordered, filled our drinks and sat down. Did not hear our name called. The chili was absolutely awful. I cut Turkey Bravo sandwich in half so my partner could at least have something to eat. Decided to order another type of soup for him. It took 15 mns. just to order because of another customer hum hawing around about what they wanted to order. The customer in front of me just kept looking at menu trying to decide. When they did decide the cashier finished with them and then took off away from her post. By the time I did order and received another type of soup my soup at the table was cold. What did appear to be Manager…he kept running a card in the other cash registers. Like he was cashing them out. He was not concerned of a customer standing waiting to order. Nor did he say anything to me…like someone will be right with you. He was very much in a hurry and last I saw him he was practically running back to kitchen and that was last I saw of him. The cashier did not recognize me as a customer that had already ordered once just 15 minutes prior. I have been a patron of Panara Bread many many times…as matter of fact is my favorite place until last night. I realize it’s hard to find employees but hiring these young kids just doesn’t always cut it and for who I think was managing these young kids he needs more training also. I have waitressed in my early years as well as managed businesses and you just don’t let customers stand in front of cash register without saying something to that customer…I’ll be right with you! or something. When my partner is with me I now know I won’t be going back to Panara Bread for quite some time.