Reach Subway Corporate Office Headquarters 

Subway, Paper coupons. Your Portage Rd store in Wooster, OH just turned me away and would Not honor your paper coupons?????? That is very frustrating!!!😩

Subway, Order. I ordered 3 footlong subs today and they were the worst subs I’ve ever gotten. 2 were tuna and there was maybe 1 scoop of tuna on each side. I have been there before and watched it being made and they normally have 3 scoops.

Subway, Management. Today I visited a Subway shop in Wadhams, Michigan. The girl that was working behind the counter was very nice but the Lead person that supervised her was a miserable. I told the girl I wanted a garlic cheese steak but I didn’t want 2x the cheese and I wanted American cheese instead of cheddar. A voice from the back yelled I can’t have single cheese. I told the girl my husband copied the menu from the website and it didn’t say anything about double cheese. That same voice came to the counter and said “If you want single cheese you will still have to pay for the double cheese and we don’t follow the website menu we have our own menu. Them I told her I wanted the Footlong Nacho Cheese. when the girl asked me what I wanted on the nachos I said lettuce, tomato, onion…. the same miserable person said “You can’t have lettuce.” I asked why I couldn’t have lettuce and she said I could only have what the picture showed. I asked her if that was a management decision and she said no its a corporate decision. I asked what if I pay extra for the lettuce? She said I still couldn’t have the lettuce. I told her that was the stupidest thing I ever heard. If a customer wants lettuce and is willing to pay extra for it that sounds so stupid. Obviously, Subway doesn’t practice customer service, it practices corporate policy. I will never go back to that Subway, and if that is the policy with Subway I won’t go to any others. I’m sure that Subway shop has high turnover because the girl that waited on me said it was her last night because she had been there two weeks and couldn’t take it anymore. It is the Subway in Wadhams Michigan, and I was there today at 5:00.

Subway, I entered a Subway for lunch in Edmond, Oklahoma. I ordered my sandwich on Italian Herb bread but all they had was whitebread period! I asked for a tuna heated; mine was cold when got it. I ordered the lunch special $6.99. They told me that was only on Friday and you can only get a meatball sandwich. That was not what the sign said. What a rip off place. I will never go back there and I can see why no one was in there eating. This was the first Subway I have ever been in that was not wonderful. I think Subway need to have a secret shopper to go into this place.

Subway, Poor Experience and No Resolution. I placed an order through the Subway app, but my sandwich was made without the chicken. I called the restaurant, and they told me to come back for a replacement. When I did, they refused to replace it and told me to contact corporate instead. I reached out to corporate, expecting help, but all I received was an email saying the issue had been “resolved” — without anyone actually doing anything. Nothing was fixed, and no effort was made to make it right. Very disappointing experience from both the franchise and corporate support. I expected better customer service.