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Allstate, Frustrating Experience with Allstate. I called Allstate in response to an ad, intending to switch my policy for better service and mobile App convenience — not to save money. I was assured that my new policy would mirror my previous coverage, but I later found out that it provided only half the coverage. Although the agent increased my liability coverage, they falsely claimed that my vehicle would be covered under a comprehensive umbrella policy. I never received the Declaration page, even though the claims department insists I did. Despite my attempts to get clarification, my calls have gone unanswered, with only brief responses through their mobile App. This experience has been incredibly frustrating, and I feel misled. I strongly advise others to be cautious when considering Allstate, as their lack of transparency and poor customer support have left me deeply disappointed.

Allstate, Homeowners Insurance Complaint, House Fire In July Of 2024. I was going to write a Review but I decided to see if Allstate wants to work with me instead of against. I did send a detailed ‘complaint’ this morning, yesterday and this afternoon. My is a homeowners insurance claim following a fire at our house on July 1, 2024. To date, our payout list indicates that almost $190,000 has been paid out. Sure, but only $8,200 to us. Our last claim paid was for $227.77 in January and a whopping $19.12 in December. We have hundreds of claims and Allstate ignores us. I know all the rules and I abide by them. We are elderly and severely disabled. If you would kindly get in touch with me, I would appreciate it. As of yesterday, Allstate has denied us all access to our claims and our policies. We are coming up on renewal and I’m really concerned. Also, as of yesterday, Allstate kicks back every email I send to our adjusters. I have a life threatening surgery on April 1 and I am the person that takes care of our claims. I will be in a rehab facility for months after the surgery and I would like to put this to rest and come to an amicable agreement. Allstate still owes us over $37,000.

Allstate, Hurricane Helene Claim. House damaged by four trees. Contractors have averaged $90-$100k in estimates to repair. Allstate says it’s only $40k in damage and refuses to adjust. 30 year customer, sorely disappointed.

Allstate, Very Disappointed Customer after 20+ Years. I received an email saying I had a payment due of $56.01 which I didn’t understand because I use automatic payment so I made the payment. The email led me to the Allstate website which I saw a notation on 10/30/24 that my insurance wld be cancelled 11/24/24 if payment wasn’t received on 11/23/24. Of course I called the office. I was told that my insurance was cancelled and would not be reinstated. He told me a letter went out on 10/30/24 to notify me of this that I Did Not Receive. He said since I had access to the website I could have found out that way. Who does that?? So my Agent John Craig called me later I asked why didn’t anyone call me and he said they have millions of customers and if they called everyone that missed a payment that they wouldn’t get any work done. I told him I never received the letter, he said everyone says that. I thought I had a better repour with him. Why would I miss a payment after all these years. He asked if I changed my payment method and I did because my card was compromised and told him I had called the office to let them know. I just wish I remember the name of the person I spoke with because she kept trying to add the payment and said she saw it in the system and that it would probably go through the next day and if not she would call me back and since she didn’t I thought it did. Someone dropped the ball here. It was not my fault!!!!! I am so angry about this. But I now have a new insurance company so good riddance!!!!

Allstate, Claim teams and president William Hill. been with Allstate for 9 years never had a claim until the microbust damage my home. Hail was coming down hard with the wind do you think my roof is ok? neighbors all down the street getting new roofs, garage doors,siding etc all I got a check for for damage was around $5,000. I thought I was in good hands with Allstate Nope!!!!! changing insurance.