Many people search for the Jersey Mike’s corporate office when they need help with a restaurant complaint, a refund issue, a Shore Points or MyMike’s account problem, a gift card concern, a catering order, or an unresolved experience at a local franchise location. This page provides Jersey Mike’s headquarters address, published corporate phone details, complaint routes, review themes, and escalation tips so you can choose the best path before contacting the corporate office.
Jersey Mike’s Corporate Office and Headquarters Contact Information
Jersey Mike’s official Contact Us page lists the company’s International Headquarters as Jersey Mike’s Franchise Systems, LLC in Tinton Falls, New Jersey. Older business listings and legacy corporate records may still show the Manasquan / Landmark Place address, so it is helpful to use the current official headquarters address first when sending written corporate correspondence.
- Company: Jersey Mike’s Franchise Systems, LLC
- Current International Headquarters Address: 1 Commvault Way, Tinton Falls, NJ 07724
- Published Legacy Corporate Office Address: 2251 Landmark Place, Manasquan, NJ 08736
- Published Corporate Phone Number: 1-732-223-4044
- Privacy / Security Phone Number: 1-877-321-4044
- Official Website: jerseymikes.com
- Official Contact Page: Jersey Mike’s Contact Us
The Jersey Mike’s corporate phone number above is best used for corporate-office matters. For most store complaints, refund questions, app issues, or order problems, the official online contact form is usually the better first step because it can route your concern to the correct store, franchise owner, or support team.
Choose the Correct Jersey Mike’s Support Route
Before sending a complaint to Jersey Mike’s headquarters, choose the route that matches your issue. Many Jersey Mike’s restaurants are independently owned and operated franchise locations, so the fastest response may come from the local store, franchise owner, or official support form instead of the corporate office.
- Restaurant experience, food quality, or employee concern: Use the official Jersey Mike’s feedback form and include the store location, date, time, and receipt details.
- Online order, app, MyMike’s, or Shore Points issue: Use the official contact form and choose the option for assistance with an account, order, or rewards problem.
- Refund or billing issue: Start with the store or official support route. Include your order number, payment method, and transaction date.
- Gift card issue: Use the official Jersey Mike’s gift card page for balance, terms, and gift card information.
- Catering order problem: Contact the store that handled the catering order first, then escalate through the official contact form if needed.
- Employment or HR issue at a local store: Jersey Mike’s says franchise owners are responsible for staffing and employment records at independently owned locations. Start with the franchise location or owner unless the matter requires formal escalation.
- Franchise, real estate, or business inquiry: Use the business inquiry option on Jersey Mike’s official contact page.
- Privacy or security issue: Use the privacy contact form or call 1-877-321-4044.
What to Have Before Contacting Jersey Mike’s Headquarters
Having specific details ready can make your complaint or support request easier to review. This is especially important if you are contacting Jersey Mike’s corporate office after a local store or app issue was not resolved.
- Store address, city, and state
- Date and approximate time of the visit or order
- Receipt, order number, ticket number, or app confirmation
- Photos of the food, packaging, receipt, or issue if relevant
- Names or descriptions of employees involved, if appropriate
- MyMike’s account email or phone number for app or Shore Points issues
- Gift card number or partial card details for gift card problems
- Copies of prior messages, support tickets, or store responses
- The resolution you are requesting, such as a refund, points correction, replacement order, or follow-up from management
How to Escalate a Complaint to Jersey Mike’s Corporate Office
If your issue was not resolved at the store level, use a clear escalation process. Keep the complaint factual and include the result you are requesting.
- Contact the local store first. Many service, food quality, missing item, and refund issues can be handled by the store or franchise owner.
- Submit the official feedback form. Use the Jersey Mike’s contact form for restaurant feedback, general feedback, or assistance.
- Document your support request. Save screenshots, ticket numbers, emails, and the date you submitted the complaint.
- Follow up with the published corporate office line if needed. If you cannot get a response through the official support route, you can try the published corporate phone number at 1-732-223-4044.
- Send written correspondence to headquarters. For formal complaints, write to Jersey Mike’s Franchise Systems, LLC, 1 Commvault Way, Tinton Falls, NJ 07724.
Common Jersey Mike’s Corporate Office Complaint Topics
Store Service and Food Quality Complaints
For issues involving poor service, long waits, incorrect orders, missing items, food quality, cleanliness, or employee conduct, include the exact store location and receipt details. Jersey Mike’s headquarters may need to route the complaint to the appropriate franchise owner or local operations team.
App, MyMike’s, and Shore Points Issues
Customers may need corporate or support help for missing Shore Points, login trouble, account changes, unauthorized point redemptions, or order history problems. Include the email and phone number connected to the account, but do not post private account information in a public review.
Refunds, Online Orders, and Delivery Issues
If your issue involves an online order, app order, third-party delivery, or payment problem, start with the store or order platform. If the issue remains unresolved, contact Jersey Mike’s support with your receipt, order confirmation, and a clear explanation of what went wrong.
Gift Card and Catering Problems
Gift card balance issues, bulk gift card questions, or catering order mistakes should be handled through the appropriate official page or the store that processed the order. For catering complaints, include the event date, pickup or delivery time, store location, and order total.
Employment and Franchise Location Issues
Jersey Mike’s states that many restaurant employment questions are handled by independently owned and operated franchise locations. For payroll, W-2, scheduling, or local HR issues, contact the franchise owner or location manager first. Escalate to corporate only if the issue involves a broader company policy concern or you cannot determine the correct local contact.
Unfamiliar Charges or Possible Scams
If you see an unfamiliar Jersey Mike’s charge, first compare the amount and date with recent app, catering, gift card, or store purchases. If the charge descriptor is confusing or you do not recognize the transaction, visit ChargeOnMyCard.com for help identifying unfamiliar card charges. If you receive a suspicious text, fake refund message, fake support number, or phishing email claiming to be Jersey Mike’s, visit ThinkItsAScam.com for scam-reporting guidance.
Jersey Mike’s Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include both positive and negative Jersey Mike’s experiences. Some reviewers praise individual stores for strong service and consistent food quality. Other comments describe frustration with store acknowledgment, long waits, food-handling concerns, Shore Points or account problems, difficulty reaching a real person, and questions about local employee practices.
These reviews are individual customer experiences and may not represent every Jersey Mike’s location. Because many restaurants are franchise-operated, experiences can vary by store, owner, manager, and local team. If you are leaving a Jersey Mike’s corporate office review, include the location and issue type, but avoid posting private information such as full account numbers, personal phone numbers, full receipts, or employee personal details.
About Jersey Mike’s Subs
Jersey Mike’s Subs is a fast-casual sandwich chain known for fresh sliced and fresh grilled submarine sandwiches. The company traces its roots to 1956, when the original shop opened as Mike’s Subs in Point Pleasant, New Jersey. Jersey Mike’s grew into a major franchised restaurant brand with locations across the United States and beyond. The company is associated with Jersey Mike’s Franchise Systems and the Jersey Mike’s Subs brand.
Jersey Mike’s Competitors and Related Corporate Office Pages
Jersey Mike’s competes with other sandwich, fast-casual, and quick-service restaurant chains. Customers comparing corporate contacts, complaint routes, or headquarters information may also visit:
Related Jersey Mike’s Resources
- Official Jersey Mike’s Contact Us Page
- Official Jersey Mike’s Feedback and Assistance Form
- Official Jersey Mike’s FAQ
- Jersey Mike’s Store Locator
- Jersey Mike’s Customer Service Numbers
- ChargeOnMyCard.com for unfamiliar billing descriptors
- ThinkItsAScam.com for scam and phishing warnings
- ZeroStars.org for broader company reviews
Frequently Asked Questions About Jersey Mike’s Corporate Office
Where is Jersey Mike’s corporate office?
Jersey Mike’s official Contact Us page lists the International Headquarters at 1 Commvault Way, Tinton Falls, NJ 07724. Older listings may still show 2251 Landmark Place, Manasquan, NJ 08736, which appears to be a legacy corporate office address.
What is Jersey Mike’s headquarters address?
The current official Jersey Mike’s headquarters address listed for business inquiries is Jersey Mike’s Franchise Systems, LLC, 1 Commvault Way, Tinton Falls, NJ 07724.
What is the Jersey Mike’s corporate phone number?
A published legacy corporate phone number for Jersey Mike’s is 1-732-223-4044. The current official contact page emphasizes online support and business inquiry routes, so ordinary order or store complaints should usually start with the official contact form.
Is Jersey Mike’s headquarters still in Manasquan?
Jersey Mike’s has long been associated with Manasquan, New Jersey, and older corporate listings still show the Manasquan address. However, the company’s official Contact Us page now lists its International Headquarters at 1 Commvault Way in Tinton Falls, New Jersey.
How do I file a complaint with Jersey Mike’s corporate office?
Start with the official Jersey Mike’s feedback form and include the store location, receipt, order number, date, and requested resolution. If the issue is not resolved, you can follow up using the published corporate phone number or send written correspondence to the headquarters address.
Does Jersey Mike’s corporate office handle refunds?
Refunds are usually handled by the local store, app/order support, or the platform used to place the order. Jersey Mike’s corporate office may become involved if a refund complaint remains unresolved after you contact the store and official support route.
How do I report a Jersey Mike’s Shore Points or MyMike’s account issue?
Use the official Jersey Mike’s contact form and select the assistance route that best matches your account issue. Include the email or phone number connected to your account, order details, and screenshots if they help explain the problem.
Why do people search for Jersey Mikes corporate office or Jersey Mikes HQ?
Searches like Jersey Mikes corporate office, Jersey Mike corporate office, and Jersey Mikes HQ usually refer to Jersey Mike’s corporate headquarters and franchisor contact information. This page uses the official Jersey Mike’s name while also helping users who search without the apostrophe.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies. We review official company pages, public business records, customer support resources, and reader-submitted experiences to help users find the right route for corporate contact or complaint escalation.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Jersey Mike’s Franchise Systems, LLC, Jersey Mike’s Subs, A Sub Above, LLC, or any Jersey Mike’s franchise owner. This page is for informational purposes only and is designed to help users find corporate office information, complaint routes, support resources, and customer review options. Contact details, support processes, and headquarters information can change, so always verify important information with the official Jersey Mike’s website before sending private documents or making decisions.
Share Your Experience
Have you contacted Jersey Mike’s corporate office or tried to resolve a complaint through a local store, the app, or the official feedback form? Share your Jersey Mike’s review below. Helpful reviews mention the store location, issue type, support route used, and whether the company resolved the problem. Please do not post private account details, payment information, personal phone numbers, or sensitive employee information.
