Many people search for the Bojangles corporate office when they need Bojangles headquarters information, the Bojangles corporate address, Bojangles headquarters Charlotte NC details, Bojangles corporate phone number, restaurant complaint help, app or rewards support, refund assistance, food quality follow-up, franchise information, HR routing, or a corporate-level escalation path. This page provides Bojangles corporate office information, headquarters details, phone numbers, review themes, and complaint escalation tips.
Bojangles Corporate Office and Headquarters Contact Information
Bojangles is headquartered in Charlotte, North Carolina. Older Bojangles headquarters listings often show 9432 Southern Pine Blvd., but Bojangles announced that it was relocating its corporate headquarters and support center to 500 Forest Point Circle in South Charlotte. The older Southern Pine address may still appear in older legal, copyright, or directory references, so confirm the correct mailing address before sending formal documents.
- Company: Bojangles Restaurants, Inc. / Bojangles OpCo, LLC
- Bojangles Corporate Headquarters / Support Center: 500 Forest Point Circle, Charlotte, NC
- Older / Legacy Bojangles Corporate Address: 9432 Southern Pine Blvd., Charlotte, NC 28273
- Bojangles Corporate Phone Number: 1-704-527-2675
- Bojangles Customer Support Number: 1-800-366-9921
- Official Website: bojangles.com
- Official Contact Page: Bojangles Contact Us
- Guest Experience Survey: Bojangles Guest Feedback
- Online Order Refund Request: Bojangles Refund Form
- Media Contact: **@*******es.com
The Bojangles corporate office phone number is not always the best first route for a restaurant-specific complaint. For issues involving a recent visit, mobile order, online order, refund request, drive-thru problem, missing item, rewards issue, or food quality concern, start with the official Bojangles contact page, guest experience survey, refund form, or the restaurant location involved.
Bojangles Headquarters Address Update
Some older pages and images still list Bojangles headquarters at 9432 Southern Pine Blvd. in Charlotte. Bojangles later announced a move to a larger corporate support center at 500 Forest Point Circle in South Charlotte. Because older addresses may still appear in legal, copyright, historical, or directory references, verify the current address with Bojangles before mailing legal notices, HR documents, franchise paperwork, refund documents, photos, receipts, or private information.
Choose the Correct Bojangles Support Route
Before contacting Bojangles headquarters, choose the support route that matches your issue. Many Bojangles restaurants are operated by franchisees, so complaints may need to go through the restaurant manager, guest feedback form, online refund form, franchise operator, or corporate support team depending on the situation.
- Restaurant complaint: Use the Bojangles guest experience survey and include the restaurant location, date, time, receipt, and what happened.
- Drive-thru complaint: Include the restaurant address, approximate time, lane or window issue, receipt, employee role, and order details.
- Mobile app or rewards issue: Use the app support route or Bojangles contact form and include your account email, order details, and receipt photo.
- Online order refund: Use the official Bojangles refund form for eligible online or mobile order refund requests.
- Wrong or missing food: Contact the restaurant promptly and save the receipt, order number, and photos if helpful.
- Food quality concern: Save the receipt, product photos, packaging, restaurant location, and time of purchase.
- Employee or manager complaint: Include the location, date, time, employee role, and whether you asked for the manager on duty.
- Hiring or HR question: Contact the restaurant where you applied, Bojangles careers, or the franchise operator if the location is franchised.
- Franchise inquiry: Use Bojangles franchising resources rather than ordinary guest support.
- Media inquiry: Use **@*******es.com.
- Corporate-level written complaint: Verify the current mailing address before sending documents to the Bojangles corporate office.
What to Have Before Contacting Bojangles Corporate Office
Having the right information ready can make a Bojangles corporate office complaint easier to review. This is especially important for app issues, rewards points, refunds, missing items, drive-thru complaints, food quality concerns, employee complaints, and repeated problems at the same restaurant.
- Bojangles restaurant address, city, and state
- Date and approximate time of the visit, pickup, drive-thru order, or online order
- Receipt number, order number, app order confirmation, or refund request details
- Items ordered and items received
- Photos of the food, receipt, packaging, app issue, or incorrect item if helpful
- Bojangles app account email or phone number, shared only through official support
- Names or descriptions of employees, managers, or support representatives contacted, if appropriate
- Copies of emails, app messages, support forms, refund confirmations, or case numbers
- Payment method and charge details with private card information hidden
- The resolution you are requesting, such as a refund, replacement meal, rewards credit, store follow-up, apology, manager review, food quality review, or written response
How to Escalate a Complaint to Bojangles Headquarters
If your issue is not resolved by the restaurant, app support, refund form, or guest feedback route, use a clear escalation process. Keep your complaint factual and include the location, receipt, order number, photos, support history, and the resolution you want.
- Start with the restaurant involved. Ask for the manager on duty if the issue involves wrong food, missing items, food quality, cleanliness, employee behavior, or a same-day concern.
- Use the official Bojangles contact page. Submit feedback through the guest experience survey for restaurant complaints or the refund form for eligible online order refund requests.
- Save your documentation. Keep receipts, app screenshots, delivery screenshots, food photos, support messages, refund confirmations, and names of representatives contacted.
- Ask for written follow-up. This is helpful for refunds, repeated restaurant problems, app payment issues, rewards complaints, gift card issues, or food safety concerns.
- Escalate to the corporate office when needed. For unresolved corporate-level matters, verify the current Bojangles headquarters mailing address before sending written correspondence.
- Use outside routes when appropriate. Serious food safety issues may involve a local health department. Payment disputes may involve your bank or card issuer. Employment matters may require HR, the franchise operator, or legal resources.
Common Bojangles Corporate Office Complaint Topics
Restaurant Service and Employee Complaints
Many Bojangles corporate office complaints involve rude service, poor drive-thru communication, ignored customers, long waits, employees not paying attention, poor manager response, or repeated problems at the same restaurant. Include the restaurant address, date, approximate time, employee role, and whether you asked for the manager before escalating.
Drive-Thru Complaints
Drive-thru complaints may involve long lines, wrong food, missing items, employees not acknowledging customers, drinks being handed out carelessly, rude window service, or managers not coming to the phone. Include the restaurant location, time of visit, receipt, order details, and any photos or notes that support the complaint.
Food Quality, Temperature, and Product Availability
Food quality complaints may involve cold chicken, undercooked chicken, missing chicken pieces, unavailable menu items, poor biscuits, old food, incorrect sides, or items not being ready. Save the receipt and photos when possible. If the issue could involve food safety, contact Bojangles promptly and consider contacting the local health department if the concern is serious.
Wrong Orders and Missing Items
Wrong-order complaints may involve missing sides, missing biscuits, wrong combos, incorrect chicken pieces, missing drinks, shorted family meals, or receiving the wrong menu item. Check your order before leaving when possible. If you discover the problem later, keep the receipt and take photos before contacting Bojangles.
Mobile App, Rewards, and Points Issues
Bojangles app complaints may involve missing rewards points, trouble adding points after paying in cash, app login issues, order errors, unavailable offers, or confusion about how to submit a receipt. Keep the receipt, order confirmation, app screenshots, and the email or phone number tied to your rewards account.
Online Order Refund Requests
Refund complaints may involve online orders, mobile orders, payment problems, duplicate charges, canceled orders, missing items, or a restaurant not preparing an order correctly. Use the official Bojangles refund form and keep your order number, receipt, payment record, and any screenshots from the app or website.
Delivery Orders and Third-Party Apps
Delivery complaints may involve late delivery, missing food, wrong items, cold food, an order left in the wrong place, or refund confusion. If the order was placed through DoorDash, Uber Eats, Grubhub, Postmates, or another delivery provider, contact both the delivery platform and Bojangles support when needed.
Hiring, Applications, and HR Questions
Some people contact Bojangles headquarters about job applications, interviews, onboarding, W-2 forms, payroll, employment verification, or workplace concerns. Many restaurants are franchised, so hiring questions may need to go through the restaurant manager, franchise operator, or Bojangles careers route rather than the general guest feedback form.
Franchise, New Restaurant, and Location Requests
Some users contact Bojangles corporate headquarters to request a new restaurant in their area or ask about franchising. Franchise and development inquiries should use Bojangles franchising resources rather than the guest complaint route.
Gift Cards, Catering, and Large Orders
Gift card, catering, and large order complaints may involve balance issues, activation problems, missing food, late orders, incorrect catering quantities, or refund confusion. Keep the order confirmation, receipt, gift card packaging, catering invoice, and restaurant location. Do not post full gift card numbers publicly.
Bojangles Corporate Phone Number for Complaints
Some users search for the Bojangles corporate phone number for complaints or Bojangles headquarters phone number. Bojangles’ corporate phone number is commonly listed as 1-704-527-2675, while customer support is commonly listed as 1-800-366-9921. For restaurant complaints, the official contact page, guest feedback survey, and refund form are usually the better first routes.
Unfamiliar Bojangles Charges or Possible Scams
If you see an unfamiliar Bojangles charge, compare it with recent restaurant purchases, app orders, delivery orders, catering orders, gift cards, rewards activity, pending authorizations, or third-party delivery purchases. For help identifying confusing billing descriptors, visit ChargeOnMyCard.com. If you receive a suspicious Bojangles coupon, fake gift card offer, fake refund message, phishing email, fake delivery text, survey scam, or fake Bojangles support number, visit ThinkItsAScam.com for scam warning and reporting guidance.
Bojangles Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include rewards and app points frustration, drive-thru service complaints, hiring and application questions, long wait times, cold or undercooked food concerns, shorted or incorrect orders, menu item availability problems, and requests for better store-level training or corporate follow-up. Recent comments mention a rewards issue after paying cash through an app-related order, a Fayetteville, North Carolina drive-thru complaint, a Princeton, North Carolina hiring question, a Midlothian, Virginia complaint involving long waits and food quality, and a Lyman, South Carolina complaint involving unavailable items and poor service.
These reviews are individual customer experiences and may not represent every Bojangles restaurant, franchise location, employee, manager, menu item, order, app experience, or support outcome. If you leave a Bojangles corporate office review, include the restaurant location, visit date, issue type, support route used, and whether the company responded. Do not post private information such as full card numbers, gift card numbers, receipt images with personal data, home addresses, phone numbers, medical details, children’s information, employee personal details, or private account information.
About Bojangles
Bojangles is a quick-service restaurant brand founded in Charlotte, North Carolina in 1977. The company is known for Southern-style chicken, scratch-made biscuits, breakfast items, Bo-Berry Biscuits, fixins, tea, sandwiches, family meals, catering, and regional restaurant expansion. Bojangles operates through a mix of company-operated and franchised restaurants.
Because many Bojangles restaurants are franchised, the correct complaint route often depends on the restaurant location involved. A restaurant complaint may need to be reviewed by the local manager, franchise operator, Bojangles guest services, the online order refund team, or corporate support depending on the issue.
Bojangles Competitors and Related Corporate Office Pages
Bojangles competes with other chicken restaurants, fast-food chains, breakfast restaurants, drive-thru brands, and quick-service restaurant companies. Customers comparing corporate office information, headquarters addresses, complaint routes, and reviews may also visit:
- KFC Corporate Office
- Popeyes Corporate Office
- Chick-fil-A Corporate Office
- Church’s Chicken Corporate Office
- Zaxby’s Corporate Office
- McDonald’s Corporate Office
- Wendy’s Corporate Office
- Raising Cane’s
- Cook Out
- Hardee’s
Related Bojangles Resources
- Official Bojangles Website
- Official Bojangles Contact Page
- Bojangles Guest Experience Survey
- Bojangles Online Order Refund Form
- Bojangles Menu
- Bojangles Restaurant Locator
- Bojangles Franchising
- Bojangles Careers
- Bojangles Media Resources
- Bojangles Customer Service Numbers
- ChargeOnMyCard.com for unfamiliar Bojangles or delivery app charges
- ThinkItsAScam.com for restaurant coupon, gift card and delivery scams
- ZeroStars.org for broader company reviews
Frequently Asked Questions About Bojangles Corporate Office
Where is Bojangles corporate office?
Bojangles is headquartered in Charlotte, North Carolina. Bojangles announced a move to a corporate support center at 500 Forest Point Circle in South Charlotte. Older listings may still show 9432 Southern Pine Blvd., Charlotte, NC 28273.
What is the Bojangles headquarters address?
The updated Bojangles headquarters and support center address is listed as 500 Forest Point Circle, Charlotte, NC. Older legal and directory references may still show 9432 Southern Pine Blvd., Charlotte, NC 28273, so verify the correct address before mailing formal documents.
What is the Bojangles corporate address?
The Bojangles corporate address has changed from older Southern Pine Blvd. listings to the newer South Charlotte support center at 500 Forest Point Circle. Older references may remain online, so confirm the current mailing address through Bojangles before sending written complaints.
What is the Bojangles corporate phone number?
The Bojangles corporate phone number is commonly listed as 1-704-527-2675. For guest complaints, also use the official Bojangles contact page, guest experience survey, or refund form.
What is the Bojangles corporate phone number for complaints?
For restaurant complaints, use the Bojangles guest experience survey or contact customer support at 1-800-366-9921. Include the restaurant address, visit date, receipt, order number, and requested resolution.
What is the Bojangles headquarters phone number?
The Bojangles headquarters phone number is commonly listed as 1-704-527-2675. For restaurant or order complaints, the official contact form or refund form may be more effective.
How do I file a complaint with Bojangles corporate office?
Start with the restaurant manager if the issue happened during a visit. Then use the Bojangles guest experience survey or refund form. Keep your receipt, restaurant location, visit date, order number, photos if relevant, and the resolution you want.
How do I request a Bojangles online order refund?
Use the official Bojangles refund form. Have your order number, restaurant location, payment details, receipt, app screenshots, and explanation ready.
How do I complain about missing Bojangles rewards points?
Save your receipt and submit the issue through the Bojangles app or official contact page. Include the email or phone number tied to your rewards account, the order date, restaurant location, receipt photo, and whether you paid in cash, card, or through the app.
How do I complain about a Bojangles drive-thru employee?
Use the guest experience survey and include the restaurant address, visit date, approximate time, order details, employee role, and whether you asked for a manager. Avoid posting employee personal information publicly.
How do I contact Bojangles about food quality or undercooked chicken?
Contact the restaurant and Bojangles guest support promptly. Keep the receipt, restaurant address, date, time, food photos, and packaging if available. For serious food safety concerns, consider contacting the local health department.
Where is Bojangles headquarters Charlotte NC?
Bojangles headquarters is in Charlotte, North Carolina. The newer corporate support center is listed at 500 Forest Point Circle in South Charlotte, while older listings may show 9432 Southern Pine Blvd.
How do I contact Bojangles HR or hiring?
For hiring questions, contact the restaurant where you applied, use Bojangles careers, or contact the franchise operator if the location is franchised. General customer support may not be able to resolve job applications, interview follow-ups, payroll, or W-2 questions.
Why do people contact Bojangles headquarters?
People contact Bojangles headquarters for unresolved restaurant complaints, app and rewards issues, online order refunds, missing food, poor service, long waits, food quality concerns, franchise questions, HR or hiring questions, gift card problems, media inquiries, and formal written complaints.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, public records, support resources, address changes, and reader-submitted experiences to help users find the right route for corporate contact or complaint escalation.
Page Update Note
This Bojangles corporate office page was updated on June 26, 2026 to clarify the newer Charlotte support center address, older Southern Pine Blvd. address references, corporate phone number, customer support routes, guest feedback and refund forms, current review themes, and escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Bojangles Restaurants, Inc., Bojangles OpCo, LLC, any Bojangles restaurant, any Bojangles franchise owner, delivery provider, payment processor, gift card provider, app platform, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, headquarters addresses, support routes, phone options, refund rules, franchise processes, delivery policies, app terms, rewards terms, hiring procedures, and restaurant policies can change, so always verify important information with the official Bojangles website, the restaurant involved, or the applicable support provider before sending private documents or making decisions.
Share Your Experience
Have you contacted Bojangles corporate office, Bojangles customer support, the guest experience survey, refund support, a restaurant manager, the Bojangles app support team, delivery support, or another Bojangles support route about a complaint? Share your Bojangles review below. Helpful reviews mention the restaurant location, visit date, issue type, support route used, and whether the company resolved the problem. Please do not post private information such as full card numbers, gift card numbers, receipt images with personal data, home addresses, phone numbers, medical details, children’s information, employee personal details, or private account information.